Blog
/
Email
/
January 14, 2025

Por qué la protección del Email basada en IA se volvió esencial para este íder mundial en servicios financieros

Hear the cybersecurity transformation story of this leading money transmitter, who facilitates more than $9 billion in remittances via thousands of agent locations across the US serving more than two million active customers.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community
Default blog image
14
Jan 2025

When agile cyber-attackers don’t stop, but pivot  

When he first joined this leading financial services provider, it was clear to the CISO that email security needed to be a top priority. The organization provides transfer services to millions of consumers via a network of thousands of agent locations across the US. Those agents are connected to hundreds of thousands of global payers to complete consumer transfers, ranging from leading financial institutions to small local businesses.

With this vast network of agents and payers, the provider relies on email as its primary communications channel. Transmitting billions of dollars every year, the organization is a prime target for cyber criminals looking to steal credentials, financial assets, and sensitive data.

Vulnerable to attacks with gaps in email security and visibility

The CISO discovered that employees were under constant attack by phishing emails impersonating his company’s own executives. The business email compromise (BEC) attacks were designed to deceive employees into sharing credentials or clicking on malicious links.

Upon discovering that their Microsoft 365 tenant lacked secure configuration, the CISO implemented necessary changes to strengthen the service, including enabling authentication controls. While his efforts significantly reduced BEC attacks, cyber criminals changed their tactics, sending employees malicious phishing emails from seemingly valid email accounts from trusted domains like Google and Yahoo. The emails passed through the organization’s native email filters without detection.

The CISO also sought to strengthen defenses against third-party supply chain attacks that could originate with any of the hundreds of thousands of third-party agents and payers the company works with around the world. While the larger institutions typically have sophisticated email security strategies in place, the smaller businesses may lack the cybersecurity expertise needed to effectively secure and manage their data, putting the organization at risk.

While the CISO knew the company was vulnerable to phishing and third-party threats, he didn’t have visibility across the flow of email. Without access to key metrics and valuable data, he couldn’t get the crucial insights needed to quickly identify possible threats and adjust security protocols.  

Skilled analysts bogged down with low-level tasks

Like many enterprise organizations, this leading financial services provider relied on a crew of highly skilled analysts to respond to alerts and analyze and triage emails most of their workday. “That shouldn’t be how we operate,” said the CISO. “My role and the role of my staff should be to focus on more strategic projects, support the business, and work on important new product development.”

Balancing user experience with mitigating threats

Enabling greater email security measures without negatively impacting the business, user experience, and customer satisfaction was a daunting challenge the CISO and his security team faced. Imposing restrictions that are too stringent could restrict communication, delay the delivery of important messages, or block legitimate emails – potentially slowing down money transfers, frustrating customers, affecting employee productivity, and impacting revenue. However, maintaining controls that are too permissive could result in serious outcomes like data theft, financial fraud, operational disruption, compliance penalties, and customer attrition.  

Self-Learning AI is a game changer

After conducting a thorough POC with several modern security solution providers, this global financial services provider chose the Darktrace / EMAIL an AI-driven email security platform. The CISO said they chose the solution for two key reasons:

First, Darktrace / EMAIL offers modern capabilities

  • Self-Learning AI uses business data to recognize anomalies in communication patterns and user behavior to stop known and unknown threats
  • Secures the organization’s entire mailflow across all inbound, outbound, and lateral email
  • Protects against account takeover attacks by identifying subtle anomalies in cloud SaaS
  • Catches sophisticated threats like impersonations, session token misuse, adversary-in-the-middle attacks, credential theft, and data exfiltration

Second, they pointed to Darktrace’s experience, innovation, and expertise

  • Deep cybersecurity and industry knowledge
  • Demonstrated customers successes worldwide
  • At the forefront of innovation and research, establishing new thresholds in cybersecurity, with technology advances backed by over 200 patents and pending applications

Moreover, and most importantly, this organization trusted Darktrace to deliver on its promises.  And according to the CISO, that’s just what happened.

Significantly reduced phishing threats and business risk

Since implementing Darktrace / EMAIL, the threat posed by BEC attacks has dropped sharply. “Phishing is not an issue that concerns me anymore. I estimate we are now identifying and blocking more than 85% of threats our previous solution was missing,” said the CISO. The biggest factor contributing to this success? The power of AI.

With Darktrace / EMAIL, this leadingglobal financial services provider is identifying and blocking more than 85% ofthe phishing email threats its previous solution missed.

AI wasn’t originally on the financial service provider’s list of criteria. But after seeing AI in action and understanding its potential to vastly scale their detection and response capabilities–without adding headcount, the CISO determined AI wasn’t an option but an imperative. “AI is essential when it comes to email security, it’s an absolute necessity,” he said.  

Darktrace / EMAIL’s Self-Learning AI is uniquely powerful because it learns the content and context of every internal and external user and can spot the subtle differences in behavioral patterns that point to possible social engineering attacks. Through patented behavioral anomaly detection, Darktrace / EMAIL continuously learns about the organization’s business and users, based on its own operations and data, adjusting security protocols accordingly.  

For example, when clients are transferring large amounts of money, they are required to send photos of their driver’s licenses and passports via email to the organization for verification – accounting for a large percentage of its’ inbound email. Darktrace / EMAIL recognizes that it’s normal for customers to send this sensitive information, and it also knows that it’s not normal for that same sensitive information to leave the organization via outbound mail. In addition, Darktrace identifies patterns in user behavior, including who employees communicate with and what kind of information they share. When user behavior falls outside of established norms, such as an email sent from the CFO to employees the CEO would not typically communicate with, Darktrace can take the appropriate action to remove the threat.  

“After the implementation, we gave the solution two weeks to ingest our data and learn the specifics of our business. After that, it was perfect, just amazing,” said the CISO.  

Boosted team productivity and elevated value to the business

With Darktrace / EMAIL, the organization has successfully scaled its detection and response efforts without scaling personnel. The security team has reduced the number of emails requiring manual investigation by 90%. And because analysts now have the benefit of Darktrace / EMAIL’s analytics and reporting, the investigation process is much easier and faster. “The impact of this solution on my team has been very positive,” said the CISO. “Darktrace / EMAIL essentially manages itself, freeing up time for our skilled analysts–and for myself–to focus on more important projects.”  

The security team has scaled its detection and response efforts without scaling personnel,reducing the number of emails it manually investigates by 90%

Increased visibility delivers business-critical insights

You can’t control what you can’t see, and with zero visibility into critical data and metrics, this financial services provider was at a serious disadvantage. That has all changed. “Something that I love about Darktrace / EMAIL is the visibility that it provides into key metrics from a single dashboard. We can now understand the behavior of our email flow and data traffic and can make insight-driven decisions to continuously optimize our email security. It’s awesome,” said the CISO.  

An efficient user interface also improves productivity and reduces mean time to action by enabling teams to easily visualize key data points and quickly evaluate what actions need to be taken. Darktrace / EMAIL was developed with that experience in mind, allowing users to access data and take quick action without having to constantly log into the solution.

Keeping the business focused on cybersecurity

The leadership of this global organization takes information security very seriously, understanding that cyber-attacks aren’t just an IT problem but a business problem. When it came to evaluating Darktrace, the CISO said numerous stakeholders were involved including C-level executives, infrastructure, and IT, which operates separately from information security. The CISO initially identified the need, conducted the market research, engaged the target vendors, and then brought the other decision makers into the process for the solution evaluation and final decision. “Our IT group, infrastructure team, CTO and CEO are all involved when it comes to making major cybersecurity investments. We always try to make these decisions jointly to ensure we are taking everything into consideration.”

The organization has reached a higher level of maturity when it comes to email cybersecurity. The ability to automate routine email detection and investigation tasks has both strengthened the organization’s cyber resilience and enabled the CISO and his team to contribute more to the business. His advice for other IT leaders facing the same email security and visibility challenges he once experienced: “For those companies that need greater insight and control over their email but have limited resources and people, AI is the answer.”  

Darktrace / Email solution brief screenshot

Secure Your Inbox with Cutting-Edge AI Email Protection

Discover the most advanced cloud-native AI email security solution to protect your domain and brand while preventing phishing, novel social engineering, business email compromise, account takeover, and data loss.

  • Gain up to 13 days of earlier threat detection and maximize ROI on your current email security
  • Experience 20-25% more threat blocking power with Darktrace / EMAIL
  • Stop the 58% of threats bypassing traditional email security

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community

More in this series

No items found.

Blog

/

/

August 21, 2026

AI Agents: Securing the Path from Intent to Action

Photograph of AI data centerDefault blog imageDefault blog image

The UK’s National Cyber Security Centre (NCSC) recently published guidance on managing the cyber risk of agentic AI. While the document is framed as interim advice as more formal guidance is developed, the framing reflects the current state of the industry: organizations are already deploying agents into production environments while standards, controls, and operating models for autonomous systems remain unsettled. Governance is evolving alongside adoption rather than preceding it, a reality which underscores the importance of robust controls.  

The NCSC’s guidance recommends aligning controls to an agent's level of autonomy, assigning distinct identities, limiting permissions, constraining access to systems and data, monitoring activity, maintaining human oversight, and preserving the ability to intervene when necessary. Most of these recommendations will sound familiar to security teams. The challenge is not the novelty of the controls. It is the type of system those controls now need to govern.

The shift from model security to agent security

For several years, AI security discussions have focused heavily on models. Can a model be manipulated? Jailbroken? Trusted? Can it expose information it should not? Those questions remain important, but they capture only part of the problem. A model generating text is one thing. A system connected to identities, applications, tools, workflows, and business data is another.

The difference becomes clearer when comparing a chatbot that answers questions with an agent that can retrieve customer records, update tickets, invoke tools, trigger workflows, and interact with external systems. The underlying model may be identical. Its access is not. The security question begins to shift from what the model knows to what the system can do.

The same theme appears in the Five Eyes statement released earlier this year, describing AI as a force multiplier that is accelerating both offensive and defensive cyber operations. The NCSC guidance explores what that reality looks like when autonomous systems begin operating inside enterprise environments.

Securing AI agents in operation

The NCSC spends relatively little time debating model behavior and considerably more time discussing identity, permissions, monitoring, oversight, containment, and response. Agents are treated as participants within an environment rather than isolated pieces of technology.  

That's broadly consistent with how we think about the problem at Darktrace.

An agent should not be treated as an extension of a user account. It develops its own behavioral patterns. It accesses systems, interacts with data, invokes tools, and moves across workflows in ways that can be observed independently. Understanding what an agent is permitted to do matters. Understanding how it actually behaves once deployed, and whether that behavior aligns with business intent, matters just as much.

Identity provides an obvious example. The NCSC recommends assigning distinct identities to agents rather than allowing them to disappear into surrounding human or service accounts. Most importantly, assigning agents distinct identities enables independent behavioral monitoring.

Development assumptions vs. real-world behavior

The same principle extends to monitoring. NCSC guidance places agent activity within normal security operations rather than treating it as a separate AI governance function. Many of the controls described are put in place before an agent begins operating. Sandboxing, credential design, approval workflows and human oversight all reflect judgments about how the system is expected to behave and what risks it is likely to create.

Actual use may challenge those assumptions. Access patterns change. Workflows expand. Systems begin interacting with resources they have never touched before. Processes that appeared reasonable during design behave differently in production. Human oversight requirements may turn out to be either excessive or inadequate once the system is operating at scale and operating within the context of unique business processes.

The Five Eyes statement points to a similar issue: organizations need confidence that controls continue to work as intended once systems are exposed to real users, data, tools and operational pressures. Often, the question is not whether an agent is technically allowed to perform an action, but whether its behavior remains consistent with the role it was intended to play.

Monitoring and governance of AI agents go hand-in-hand

This problem is exactly why monitoring and governance should be treated as part of the same process. Governance sets the initial parameters for deployment, while monitoring provides evidence about whether those parameters remain appropriate. That evidence should, in turn, inform changes to permissions, controls and oversight.

This matters increasingly as autonomous systems are integrated into business processes. The relevant risk is shaped not only by the model or agent itself, but by what it can access, what actions it can take, and how its behavior changes in practice.

Developing continuous oversight of AI agent behavior

The implication is clear: governance cannot end at deployment. Organizations need a way to understand how agents behave after deployment, test whether controls remain appropriate, and adjust them as conditions change. That requires visibility not just into technical activity, but into whether that activity makes sense in the context of the business process the agent is intended to support.

This is where business-centric behavioral security can become critical. Risk does not emerge from the model itself: it emerges from the actions an autonomous system takes within the enterprise and the downstream consequences of those actions.  

An agent can operate exactly as intended and still create risk if it accesses sensitive information in an unexpected context, exercises permissions in ways that create unintended exposure, or influences business processes in ways that were not anticipated during design and review.

Traditional governance vs. behavioral analytics

Traditional governance frameworks provide assurance at a point in time. Behavioral security can provide ongoing visibility into how autonomous systems interact with the organization they are meant to serve. Rather than focusing exclusively on model performance or policy compliance, organizations need to understand whether an agent's behavior aligns with business intent, operational expectations, and acceptable risk tolerances as conditions change.

As enterprises move from isolated AI deployments to interconnected ecosystems of agents, visibility into behavior becomes as important as visibility into code. Governance determines what an autonomous system is permitted to do. Behavioral analytics helps determine what it is doing, what business outcomes it is producing, and whether those outcomes remain aligned with the organization's objectives.

[related-resource]

Continue reading
About the author
Margaret Cunningham, PhD
VP, Security & AI Strategy, Field CISO

Blog

/

/

August 19, 2026

When AI Becomes the Lure: A Fake Gemini Installer Delivers Vidar

Default blog imageDefault blog image

Key takeaways

  • Darktrace observed a customer download a fake Google Gemini installer hosted on Google Colab, resulting in the execution of the Vidar information stealer.
  • Darktrace identified the compromise through behavioral indicators, including suspicious process activity, anomalous network communications, and indicators of credential theft, before autonomously containing the threat.
  • The incident highlights how threat actors are increasingly exploiting trusted platforms and a growing interest in AI tools to distribute malware through seemingly legitimate software acquisition workflows.

The Growing Abuse of Generative AI

As organizations are increasingly adopting generative AI tools into their daily workflows, attackers are adapting their distribution methods accordingly too. As part of their day-to-day work, users are now searching for AI assistants, programming tools, browser extensions, desktop applications, and productivity integrations.

Recent reports have highlighted campaigns that use fake AI software and AI-related installers to distribute malware and steal credentials [1]. Researchers have documented campaigns that exploit fake AI-themed websites and services to distribute information stealers and backdoors [2]. Security researchers have also observed attackers disguising malware as legitimate installers for AI software to increase the likelihood of victim interaction and execution [3].

In July 2026, Darktrace observed one such case within a customer environment in the Europe, Middle East and Africa (EMEA) region, where attackers used a fake generative AI installer to deliver the prolific information stealer Vidar. This incident highlights how threat actors are exploiting interest in AI services to distribute established malware using increasingly convincing social engineering techniques.

How a Fake Gemini Installer Delivered Vidar

Initial Access: From Search Result to Malware Download

Unlike many malware campaigns that begin with a phishing email, this activity appears to have originated from a user searching for and downloading software.

Darktrace first observed unusual activity on the customer network after a suspicious executable file was launched from a user’s Download folder. Further investigation revealed that the file purported to be a Google Gemini installer and was named “Download_Google_Gemini_For_Windows.exe”.

During the initial analysis, it was noted that the top search result for the suspicious filename associated pointed to a file hosted on Google Colab, a cloud-based Jupyter notebook platform, commonly used by developers, researchers, and data scientists to run code and machine learning workloads through a web browser. By leveraging another trusted Google platform, the attacker increased the likelihood that users would perceive the download as legitimate, making the lure more convincing to those searching for Gemini-related software.

Figure 1: The Google Colab page containing a download prompt for the fake Google Gemini installer.

Further investigation of the Google Colab page revealed that the download prompt redirected users to a secondary site, hxxps://micronsoftwares[.]com, which posed as a "Windows Software Hub" download page and offered the fake Gemini installer for download.

Figure 2: The secondary website posing as a "Windows Software Hub" download page, which likely hosted the fake Gemini installer.

While the investigation did not uncover any HTTP or file-download telemetry data that conclusively identified the download source, SSL communication sessions with Google Colab were detected immediately before the suspicious file was executed. The timing of these connections suggests that the user interacted with the Colab resource before being redirected to the secondary site from which the executable was downloaded.

The user was not simply tricked into opening an email attachment; instead, the attacker embedded malicious content into a process many users would consider entirely legitimate: searching for and downloading software associated with a trusted platform.

Weaponizing Trusted Platforms

At the time of review (July 15, 2026), Darktrace's Threat Research team confirmed that the Google Colab page was still active and prompting users to download a ZIP archive containing the binary file.

The archive also appeared to contain a README file instructing users to run the binary file with administrator privileges and add it to their antivirus software’s exception lists. These instructions suggest that the campaign relied heavily on social engineering, convincing users to take actions that would facilitate malware execution and potentially bypass security checks.

The use of a legitimate platform also complicates the user’s decision-making. Downloads associated with a trusted service are often perceived as less suspicious than those hosted on unfamiliar domains. When combined with the branding of a widely used AI tool, the lure becomes even more convincing.

Malware Analysis

Darktrace’s Threat Research team identified the executable file as the information-stealing malware Vidar. Analysis revealed that the binary file was a newer Go-compiled variant that communicated with Telegram-based infrastructure. Darktrace’s researchers also identified dtm[.]kijangturbo88[.]top as a command-and-control (C2) endpoint associated with the activity. While the malware itself was not novel, the lure and delivery mechanism was.

For a deeper look at the information stealer, see Darktrace’s 2023 analysis of Vidar.

Figure 3: Darktrace’s detection of the unusual outbound connection associated with the fake Gemini installer.

Shortly after execution, the process established communications with the external IP address 91.98.98[.]86 via port 443, directly linking the executable to suspicious network activity observed on the device. Subsequent open-source intelligence (OSINT) analysis of the revealed multiple malicious associations [5].

Additional Darktrace detections included unusual SSL activity from the affected device. Analysis of related SSL telemetry identified 91.98.111[.]49 as additional infrastructure associated  with the activity [6].

Subsequent alerts from the customer's Microsoft Defender for Endpoint integration later confirmed activity consistent with the theft of browser credentials and other sensitive data from the affected endpoint.

Taken together, these detections provided a clear picture of the attack, from the execution of a suspicious file and unusual network connections to indicators of C2 activity and credential theft.

Figure 4: Darktrace’s detection of anomalous activity following the execution of the fake Gemini installer, seen in the Model Alert Event Log.

Darktrace's Autonomous Response

Following the detection, Darktrace’s Autonomous Response took immediate containment action, including blocking communication with suspicious external infrastructure, including 91.98.98[.]86, and quarantining the compromised device.

Despite the apparent legitimacy of the activity, with the installer hosted on a trusted platform and resembling a routine software download, Darktrace was able to detect and contain the attack because the device's behavior deviated from its normal pattern.

Figure 5: Automated containment actions implemented by Darktrace's Autonomous Response following the detection of activity associated with the fake Gemini installer.

Conclusion

This investigation highlights how threat actors continue to adapt established malware delivery techniques to emerging technology trends. While the malware itself was not new, the distribution method was. By disguising Vidar as a Google Gemini installer and hosting the malicious content on a trusted platform, the attack aligned its lure with a growing behavioral trend: users actively searching for AI tools and services as part of their day-to-day work.

Although fake installers are not a new phenomenon, the rapid rise of generative AI has created new opportunities for threat actors. Rather than relying solely on traditional delivery methods, attackers can now target users who are actively searching for AI applications. As AI adoption continues to accelerate across enterprise environments, organizations should remain alert to campaigns that exploit this interest through fake applications, malicious websites, manipulated search results, the misuse of trusted platforms, and AI-themed social engineering.

Credit to Rushanth Ramanathan (Cyber Analyst) Joanna Ng (Detection Engineer)

Edited by Ryan Traill (Content Manager)

Appendices

Darktrace Model Detections

  • Security Integration / C2 Activity and Integration Detection
  • Endpoint / New Suspicious Executable Launched
  • Endpoint / Process Connection / Unusual Connection from New Process
  • Anomalous Connection / Rare External SSL Self-Signed
  • Security Integration / High Severity Integration Detection
  • Antigena / Network / Significant Anomaly /  Antigena Significant Security Integration and Network Activity Block

•Antigena / Network / Significant Anomaly /  Antigena Significant Anomaly from Client Block

List of Indicators of Compromise (IoCs)

IoC Type Description
Download_Google_Gemini_For_Windows.exe File Fake Gemini-themed installer observed during the investigation.
GoogleAppInstaller.exe File Related executable identified through endpoint telemetry.
91.98.98[.]86 IP Address External destination contacted by the malicious executable.
91.98.111[.]49 IP Address Related infrastructure identified through SSL certificate pivoting.
dtm[.]kijangturbo88[.]top Domain Command-and-control endpoint identified during malware analysis.
1e13c2c9eac72daf63fd00a9946878949e159ae6ec51b54ec64f942d79d61913 SHA256 Malware sample associated with the fake Gemini installer.

MITRE ATT@CK Mapping


MITRE ATT&CK Mapping Tactic Technique
Initial Access T1204 User Execution
Execution T1204.002 User Execution: Malicious File
Defence Evasion T1036 Masquerading
Credential Access T1555 Credentials from Password Stores
Credential Access T1555.003 Credentials from Web Browsers
Command and Control T1071 Application Layer Protocol
Exfiltration T1041 Exfiltration Over C2 Channel
Continue reading
About the author
Rushanth Ramanathan
Cyber Analyst
Your data. Our AI.
Elevate your network security with Darktrace AI