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March 26, 2024

Enhancing Cloud Security with Business Context

Discover cloud migration insights, security challenges, best practices, and Darktrace's unique approach to enhancing cloud visibility and risk management.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Stevens
Senior Director of Product
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26
Mar 2024

Why are businesses shifting to the cloud?

Businesses are increasingly migrating to cloud, due to its potential to streamline operations, reduce costs, and enhance scalability and flexibility. By shifting their infrastructure to the cloud, either as a whole or, more commonly in a hybrid model, organizations can access a wide array of services, such as storage, compute and software applications, without the need for extensive on-premises hardware. However, this transition isn't without challenges.  

Security challenges of cloud migration

Data security, compliance, integration with existing systems, and ensuring consistent performance are critical concerns that need to be addressed. Therefore, companies must develop robust oversight, implement comprehensive security measures, and invest in staff training to successfully navigate the transition to the cloud all while minimizing potential disruptions.

Implementing security measures within a company, however, is a complex endeavour that involves coordination among numerous internal stakeholders two of the most pivotal players involved in cloud security investment, are the security team, entrusted with crafting a business's defensive strategy, and the DevOps engineering team, architects of the infrastructure underpinning the organization's business operations.

Key questions to ask when securing the cloud

Which team is responsible for maintaining the application?  

What do they consider normal?  

How are potential misconfigurations increasing the potential risk of an incident?

Best practices of cloud security

Contextual awareness of the business is a crucial facet for securing a company's cloud infrastructure, as it enables organizations to align security measures with specific business objectives, risks, and regulatory requirements. Understanding the context of the business operations, its goals, critical assets, and compliance obligations, allows security teams to tailor their strategies and controls accordingly.

How does Darktrace help secure the cloud?

In response to the difficulties outlined above, Darktrace has adopted a holistic approach to security with an ActiveAI security platform that is context-aware. This platform enables stakeholders to effectively detect and respond to threats that may arise within their cloud or on premises environments.  

By monitoring your network and identity activity, Darktrace can identify what is considered “normal” within your organization. This however doesn’t tell the whole story. It is also important to understand where these actions are occurring within the context of the business.  

Visibility in the cloud

Without visibility into the individual assets that make up the cloud environment, how these are configured, and how they operate at run time, security is incredibly difficult to maintain. Visibility allows security teams to identify potential vulnerabilities, misconfigurations, or unauthorized access points that could be exploited by malicious actors. It enables proactive monitoring and rapid response to security incidents, ensuring that any threats are promptly identified and mitigated before they can cause significant damage.  

Building architecture diagrams

The cornerstone of our strategy lies in the architecture diagrams, which serve as a framework for organizing resources within our cloud environment. An architecture comprises of interconnected resources governed by access controls and network routing mechanisms. Its purpose is to logically group these resources into the applications they support.  

Achieving this involves compiling a comprehensive inventory of the cloud environment, analyzing resource permissions—including both outbound and inbound access—and considering any overarching organizational policies. For networked devices, we delve into route tables, firewalls, and subnet access control policies. This information is then utilized to build a graph of interconnected assets, wherein each resource constitutes a node, and the possible connections between resources are represented as edges.

Once we have built up an inventory of all the resources within your environments, we can then start building architectures based on the graph. We do this by selecting distinct starting points for graph traversal, which we infer from our deep understanding of the cloud, an example would be a Virtual Private Cloud (VPC) - A VPC is a virtual network that closely resembles a traditional network that you'd operate in your own data center.  

All networked devices are usually housed within a VPC, with applications typically grouped into one or more VPCs. If multiple VPCs are detected with peering connections between them, we consider them as distinct parts of the same system. This approach enables us to comprehend applications across regions and accounts, rather than solely from the isolated viewpoint of a single VPC.

However, the cloud isn’t all about compute instances, serverless is a popular architecture. In fact, for many developers serverless architectures offer greater scalability and flexibility. Reviewing prevalent serverless architecture patterns, we've chosen some common fundamental resources as our starting point, Lambda functions and Elastic Container Service (ECS) clusters are prime examples, serving as crucial components in various serverless systems with distinct yet similar characteristics.

Prioritize risk in the cloud

Once we have built up an inventory of all the cloud asset, Darktrace / CLOUD utilizes an ‘outlier’ detection machine learning model. This looks to categorize all the assets and identifies the ones that look different or ‘odd’ when compared with the assets around it, this is based on a wide range of characteristics some of which will include, Name, VPC ID, Host Region etc, whilst also incorporating contextual knowledge of where these assets are found, and how they fit into the architecture they are in.  

Once outliers are identified, we can use this information to assess the potential risk posed by the asset. Context plays a crucial role in this stage, as incorporating observations about the asset enables effective scoring. For instance, detecting a misconfiguration, anomalous network connections, or unusual user activity can significantly raise the asset's score. Consequently, the architecture it belongs to can be flagged for further investigation.

Adapting to a dynamic cloud environment

The cloud is incredibly dynamic. Therefore, Darktrace does not see architectures as fixed entities. Instead, we're always on the lookout for changes, driven by user and service activity. This prompts us to dive back in, update our architectural view, and keep a living record of the cloud's ever-changing landscape, providing near real-time insights into what's happening within it.  

Darktrace / CLOUD doesn’t just consider isolated detections, it identifies assets that have misconfigurations and anomalous activity across the network and management plane and adjusts the priority of the alerting to match the potential risk that these assets could be leveraged to enable an attack.  

While in isolation misconfigurations don’t have much meaningful impact, when they are combined with real time updates and anomaly detection within the context of the architecture you see a very important and impactful perspective.  

Combining all of this into one view where security and dev ops teams can collaborate ensures continuity across teams, playing a vital role in providing effective security.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Stevens
Senior Director of Product

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September 17, 2026

The Problem of Re-defining Human Value in the Agentic Age

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Newsfeeds are constantly informing us about the rapid escalation of agentic AI systems. These systems move far beyond simple machine-based computations, and  the focused, defined and bounded assistance that most AI systems started out as.

The next evolution of AI will harness the agentic properties of orchestration, automation, and heightened value-chains in IT, taking on the burden of workflow management, not just workflow delivery.

In nearly all of these instances, promises are made such as ‘this will free up human time’ or ‘this will allow people to focus on higher-order strategy’. However that message is delivered, one thing is clear: in ceding the orchestration and management of work to increasingly sophisticated AI agents and agentic systems, human value will be elevated to a particular and specific layer: the ability to judge its outputs.  As AI takes on more tasks, humans should be able to focus on a higher level of governance; making sure the decisions that AI offers us are ethical, responsible and worthwhile.  

But there are two major problems with that approach.

This blog discusses the problem of how Agentic systems are re-shaping how we review information, where we fit in, and when we make decisions.  It also discusses the problem of how the increased flow of confident, generated information affects the way we make judgement.  This blog considers how human judgement needs to adapt, and how a behavioral defense approach – using techniques pioneered by Darktrace – can help us do that.

The challenge of knowing where human judgement belongs

As we confer more automated decision-making to agentic systems, it might look increasingly less like ‘granting permissions’, and more like ‘surrendering authority’.  

The judgement layer for AI-generated work is not a fixed boundary. We have become used to the idea of a ‘human in the loop’ (HITL) and, historically, relationships between humans and IT systems were reasonably clear and bounded.  Computer and software systems were programmed to carry out certain tasks or automated functions, and humans could control the gates and decision points where actions were undertaken. Even across highly complex computational workflows, human interaction was a controllable node within the process; we were able to configure and regulate. But in the agentic age, where that human interaction sits, and what it can influence shifts every time AI systems are granted autonomy.  

This leads us to the first problem: if humans are moving themselves (or are being moved) into the ‘judgement’ part of the value chain, exactly where and when do we exercise that judgement?  

Humans are no longer the sole shepherds of computer-based or software-controlled outputs.  We are at times at least one step further (and slower) behind the new agentic shepherds.  We might also be blind to what they are doing.  Not only might we be removed and blind to the actions of our AI shepherds, but with the challenge of unknown, unapproved AI systems operating beyond our control, humans might not even know that our work is being shepherded by an AI at all.  Simply put, with the advent of greater levels of autonomy and orchestration, humans are at risk of not even knowing where to apply our newly-extended powers of strategic judgement.

Shadow AI – the use of unapproved AI systems or processes – is a growing threat to the role of effective governance and oversight. Shadow AI isn't just the AI you can't see. Its the AI you already know about being used in an unapproved way. The ability to generate effective oversight of the AI systems you use (or that are used on your behalf) will be increasingly important to ensure that human judgement in the AI value chain is effective, and deliberately placed.

The problem of what makes good judgement

The second problem lies in how flawed human judgement can be.  Humans are historically, notoriously, and, sometimes dangerously, unreliable when it comes to exercising judgement.  Humans are prone to the worst kinds of bias, the seduction of malign influence, and the sometimes-overwhelming urge to succeed. AI has long had a known flaw of operating with sycophancy, providing outputs that tend to agree with or flatter the human user.  But as AI grows ever more effective, there is a risk of both hyper-enablement (where humans increasingly and knowingly enable AI despite potential harm), as well as the greater risk of suggestion. Both of these aspects could skew the newly-elevated input of human judgement.

Imagine a highly competent AI system that has just orchestrated and managed a dizzying array of processes and workflows.  The AI is designed to present the human decision-maker with recommendations; based on analysis, comparison and other programmed factors.  This is where the human judgement layer is enabled.  But what if that judgement is summarily diffused by an AI-based recommendation that emulates the decision, provides plausible but unattractive alternatives, then suggests (or, worse, directs) the human end-user to take a particular course of action.

The risk here is that you are given a recommendation, tailored to your preferences (which the AI has learned, or which you have divulged), and which appears to make perfect sense.  It appears to be a well-weighted recommendation, with sound arguments that tap into our inherent biases or inclinations so that a specific decision-path is followed. With the growth of agentic systems specifically designed to match user profiles (from Cowork agents to ‘digital twin’ models), the likelihood of agentic influence could badly skew human judgement or, at the least, devalue the proposition that humans are taking a higher-layer of strategic control over AI-based decisions.

If AI convincingly recommends something that may be problematic, it can be difficult to discern both accurate data, and the context required to make the right judgement.

Given the two problems described above, the job of exercising valuable human judgement in the agentic age can draw down to these two questions:

  • When should humans intervene in the agentic process?  
  • How can we make the best possible judgement calls?

What humans contribute that AI cannot

For all the flaws that make human judgement unreliable, people have the edge over even the most sophisticated and powerful AI systems when it comes to issues such as ethics and social context.  An AI system can, with startling granularity, rank the value of adopting a new business proposal: offering predictive metrics on costs, returns, market value, time-to-deliver operations, conformance with legal registers, etc.  But it can’t tell if the business proposal is ethically sound, or if the business venture will potentially affect groups outside of the analyzed proposal. It can’t tell you if the CEO has a ‘bad feeling’ about this effort.  It can’t tell you if this is the right thing to do.  

The ability to add social context, balance complex interpersonal dynamics, understand nuance, and to go beyond what seems economically reasonable is where human judgement can add value.  

Human judgement is difficult to encapsulate in metrics. And the way we train our development may need to adapt too. Rather than building up a gradual, experiential knowledge base, we should think about training the skill of judgement itself; especially for an agentic age.

How behavioral security strengthens AI governance

If this all feels like a vicious circle (‘I need AI help to make good judgements’ / ‘AI can twist what I need to judge’) it needn’t be. The key to this is having a defense-in-depth approach, with tools that can actually help.

This is precisely where behavioral security becomes important. The complex and nuanced way that humans exercise judgement is often rooted in our ability to recognize behavior that doesn't look right. We may not always be able to articulate it immediately, but we can often identify when an action, recommendation, or outcome feels inconsistent with the context around it. As AI systems take on more responsibility across the decision chain, preserving that ability to recognize meaningful deviations becomes increasingly important.

Darktrace’s / SECURE AI is designed to do exactly that. It applies behavioral security to AI ecosystems, helping organizations understand how people, AI tools, identities, and agents interact across the business. By learning the patterns of normal AI usage and surfacing activity that deviates from those patterns, it provides security teams with the context needed to investigate risk, understand unusual behavior, and make informed governance decisions. Rather than relying solely on predefined rules or assumptions, this behavioral understanding helps organizations distinguish between expected AI activity and behavior that warrants closer scrutiny.

This matters because we are already in an era of information overload. If humans are expected to elevate their value through strategic judgement, the ability to do this without being overwhelmed by data (good or bad) will be critical.  

We need the ability to discern when we're being misled by AI, and whether our judgement calls are being made on the basis of accurate, contextual information. Darktrace / SECURE AI provides that additional layer of defensive security for activity we cannot easily see. Whether it is suspected Shadow AI or skewed recommendations, the net result is a protected organization, where users can more effectively use AI to make positive judgements.

For those where that judgement is a critical skill (both individuals, as well as those working in security teams), improving our metacognition - the ability to understand information in a broader context - will supercharge the value of human judgement. When those judgements are grounded in context rather than assumptions we have better information to make sound decisions.

Conclusion

Human judgement is a skill that is honed over time and experience.  Darktrace’s / SECURE AI employs the same principles, but at machine-speed. Rather than influencing or directing, Darktrace / SECURE AI offers AI-enabled assurance; providing human-based judgement with the right context to make a balanced decision.  

What we judge can be valued by the legitimacy of its outputs. For AI, those outputs are valued on the speed and accuracy of the information provided.  Increasingly for humans, the value of our outputs will be based on the validity of our judgement, and how we justify our decisions in ways that engineer confidence.  

Humans often know more than we can express, while AI is prone to expressing more than it truly understands. Humans can bridge the context AI often fails to appreciate. When that judgement is supported by relevant, impartial AI systems, this is the future space where good AI governance will be exercised.

Discover Darktrace / SECURE AI.

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Jason Lusted
AI Governance Advisor

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September 4, 2026

Darktrace Advances Incident Investigation and AI-Agent Security with OpenAI Daybreak Models

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Earlier this year, Darktrace joined OpenAI’s Daybreak Defense Network to explore how their cyber capabilities can be integrated within Darktrace products and services to transform how security teams move from signal to action.

At the heart of this work is Darktrace's behavioral understanding of customer environments and identification of complex security incidents, combined with OpenAI models that can add context to help explain why an incident matters and its potential impact on the business. By bringing these capabilities into defensive workflows security teams already use, the goal is to give defenders not just greater visibility, but the context and guidance they need to act with confidence.

Since joining the program, we've been working with OpenAI to explore how these capabilities can address specific security challenges for defenders.

The problem we're solving

Attackers continue to change how they operate, including by using AI to increase the speed and scale of some techniques. Security teams are already managing a large volume of alerts, and the question isn't just what's happening, but how it could affect the organization. Even when an incident is fully investigated and correlated, technical severity alone doesn't tell a security team how much it actually matters to the business. That same challenge extends to internal AI adoption. As organizations adopt more AI systems and agents, security teams need visibility into their behavior, access and activity, along with the broader business context needed to identify and investigate potential risk.

Darktrace's Adaptive AI™ builds a detailed, organization-specific picture of what's normal for each environment, and uses that picture to investigate threats and identify complex security activity across domains. OpenAI's models can build on Darktrace's correlated, technically prioritized incidents by adding context that can help defenders understand what may be at stake.

What we're building

Our work is focused on two areas: supporting security investigation and response, and helping defenders identify risky behavior across enterprise AI systems and agents.

The first aligns Darktrace's behavioral understanding with OpenAI models to support  security investigation and prioritization. Darktrace's Adaptive AI continuously learns the unique patterns of normal behavior within each customer it protects, creating a deep, organization-specific understanding of its digital estate. When unusual activity emerges, OpenAI's models can draw on that context to help analysts investigate the incident, understand its significance and assess potential business consequences — reducing the need to manually assemble context from fragmented signals.

Second, we are exploring how these capabilities can support AI-agent and runtime security through Darktrace / SECURE AI™. OpenAI’s Daybreak models can build on the detections and visibility Darktrace / SECURE AI provides, connecting signals across a customer's environment and help defenders identify potentially risky behavior involving AI systems and agents. Activity that might appear isolated can instead be connected with related signals, helping defenders investigate the broader context and determine appropriate remediation.

Darktrace brings deep cybersecurity expertise, an evolving understanding of each customer's environment, and AI-driven identification of threats across the digital estate. Through the Daybreak Defense Network, Darktrace is exploring how OpenAI models can augment those capabilities in defensive security workflows — supporting incident investigation and response and improving visibility into AI-agent and runtime risk.

These capabilities are still in development, and we're excited to continue building on this work.

To learn more about how Darktrace continues to innovate to meet today's most pressing security challenges, register for our upcoming launch broadcast here.

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