Blog
/
/
March 26, 2024

Enhancing Cloud Security with Business Context

Discover cloud migration insights, security challenges, best practices, and Darktrace's unique approach to enhancing cloud visibility and risk management.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Stevens
Senior Director of Product, Cloud | Darktrace
Default blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
26
Mar 2024

Why are businesses shifting to the cloud?

Businesses are increasingly migrating to cloud, due to its potential to streamline operations, reduce costs, and enhance scalability and flexibility. By shifting their infrastructure to the cloud, either as a whole or, more commonly in a hybrid model, organizations can access a wide array of services, such as storage, compute and software applications, without the need for extensive on-premises hardware. However, this transition isn't without challenges.  

Security challenges of cloud migration

Data security, compliance, integration with existing systems, and ensuring consistent performance are critical concerns that need to be addressed. Therefore, companies must develop robust oversight, implement comprehensive security measures, and invest in staff training to successfully navigate the transition to the cloud all while minimizing potential disruptions.

Implementing security measures within a company, however, is a complex endeavour that involves coordination among numerous internal stakeholders two of the most pivotal players involved in cloud security investment, are the security team, entrusted with crafting a business's defensive strategy, and the DevOps engineering team, architects of the infrastructure underpinning the organization's business operations.

Key questions to ask when securing the cloud

Which team is responsible for maintaining the application?  

What do they consider normal?  

How are potential misconfigurations increasing the potential risk of an incident?

Best practices of cloud security

Contextual awareness of the business is a crucial facet for securing a company's cloud infrastructure, as it enables organizations to align security measures with specific business objectives, risks, and regulatory requirements. Understanding the context of the business operations, its goals, critical assets, and compliance obligations, allows security teams to tailor their strategies and controls accordingly.

How does Darktrace help secure the cloud?

In response to the difficulties outlined above, Darktrace has adopted a holistic approach to security with an ActiveAI security platform that is context-aware. This platform enables stakeholders to effectively detect and respond to threats that may arise within their cloud or on premises environments.  

By monitoring your network and identity activity, Darktrace can identify what is considered “normal” within your organization. This however doesn’t tell the whole story. It is also important to understand where these actions are occurring within the context of the business.  

Visibility in the cloud

Without visibility into the individual assets that make up the cloud environment, how these are configured, and how they operate at run time, security is incredibly difficult to maintain. Visibility allows security teams to identify potential vulnerabilities, misconfigurations, or unauthorized access points that could be exploited by malicious actors. It enables proactive monitoring and rapid response to security incidents, ensuring that any threats are promptly identified and mitigated before they can cause significant damage.  

Building architecture diagrams

The cornerstone of our strategy lies in the architecture diagrams, which serve as a framework for organizing resources within our cloud environment. An architecture comprises of interconnected resources governed by access controls and network routing mechanisms. Its purpose is to logically group these resources into the applications they support.  

Achieving this involves compiling a comprehensive inventory of the cloud environment, analyzing resource permissions—including both outbound and inbound access—and considering any overarching organizational policies. For networked devices, we delve into route tables, firewalls, and subnet access control policies. This information is then utilized to build a graph of interconnected assets, wherein each resource constitutes a node, and the possible connections between resources are represented as edges.

Once we have built up an inventory of all the resources within your environments, we can then start building architectures based on the graph. We do this by selecting distinct starting points for graph traversal, which we infer from our deep understanding of the cloud, an example would be a Virtual Private Cloud (VPC) - A VPC is a virtual network that closely resembles a traditional network that you'd operate in your own data center.  

All networked devices are usually housed within a VPC, with applications typically grouped into one or more VPCs. If multiple VPCs are detected with peering connections between them, we consider them as distinct parts of the same system. This approach enables us to comprehend applications across regions and accounts, rather than solely from the isolated viewpoint of a single VPC.

However, the cloud isn’t all about compute instances, serverless is a popular architecture. In fact, for many developers serverless architectures offer greater scalability and flexibility. Reviewing prevalent serverless architecture patterns, we've chosen some common fundamental resources as our starting point, Lambda functions and Elastic Container Service (ECS) clusters are prime examples, serving as crucial components in various serverless systems with distinct yet similar characteristics.

Prioritize risk in the cloud

Once we have built up an inventory of all the cloud asset, Darktrace / CLOUD utilizes an ‘outlier’ detection machine learning model. This looks to categorize all the assets and identifies the ones that look different or ‘odd’ when compared with the assets around it, this is based on a wide range of characteristics some of which will include, Name, VPC ID, Host Region etc, whilst also incorporating contextual knowledge of where these assets are found, and how they fit into the architecture they are in.  

Once outliers are identified, we can use this information to assess the potential risk posed by the asset. Context plays a crucial role in this stage, as incorporating observations about the asset enables effective scoring. For instance, detecting a misconfiguration, anomalous network connections, or unusual user activity can significantly raise the asset's score. Consequently, the architecture it belongs to can be flagged for further investigation.

Adapting to a dynamic cloud environment

The cloud is incredibly dynamic. Therefore, Darktrace does not see architectures as fixed entities. Instead, we're always on the lookout for changes, driven by user and service activity. This prompts us to dive back in, update our architectural view, and keep a living record of the cloud's ever-changing landscape, providing near real-time insights into what's happening within it.  

Darktrace / CLOUD doesn’t just consider isolated detections, it identifies assets that have misconfigurations and anomalous activity across the network and management plane and adjusts the priority of the alerting to match the potential risk that these assets could be leveraged to enable an attack.  

While in isolation misconfigurations don’t have much meaningful impact, when they are combined with real time updates and anomaly detection within the context of the architecture you see a very important and impactful perspective.  

Combining all of this into one view where security and dev ops teams can collaborate ensures continuity across teams, playing a vital role in providing effective security.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Stevens
Senior Director of Product, Cloud | Darktrace

More in this series

No items found.

Blog

/

Email

/

December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

Default blog imageDefault blog image

Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

[related-resource]

Continue reading
About the author
Carlos Gray
Senior Product Marketing Manager, Email

Blog

/

/

December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

Default blog imageDefault blog image

For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
Continue reading
About the author
The Darktrace Community
Your data. Our AI.
Elevate your network security with Darktrace AI