Blog
/
/
April 26, 2020

How Cyber-Criminals Leverage AI in Attacks

Cyber attacks are relentless and ever-evolving. Learn how cyber-criminals are using AI to augment their attacks at every stage of the kill chain.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
Default blog image
26
Apr 2020

Overview

The mind of an experienced and dedicated cyber-criminal works like that of an entrepreneur: the relentless pursuit of profit guides every move they make. At each step of the journey towards their objective, the same questions are asked: how can I minimize my time and resources? How can I mitigate against risk? What measures can I take which will return the best results?

Incorporating this ‘enterprise’ model into the cyber-criminal framework uncovers why attackers are turning to new technology in an attempt to maximize efficiency, and why a report from Forrester earlier this year revealed that 88% of security leaders now consider the nefarious use of AI in cyber activity to be inevitable. Over half of the responders to that same survey foresee AI attacks manifesting themselves to the public in the next twelve months – or think they are already occurring.

AI has already achieved breakthroughs in fields such as healthcare, facial recognition, voice assistance and many others. In the current cat-and-mouse game of cyber security, defenders have started to accept that augmenting their defenses with AI is necessary, with over 3,500 organizations using machine learning to protect their digital environments. But we have to be ready for the moment attackers themselves use open-source AI technology available today to supercharge their attacks.

Enhancing the attack life cycle

To a cyber-criminal ring, the benefits of leveraging AI in their attacks are at least four-fold:

  • It gives them an understanding of context
  • It helps to scale up operations
  • It makes attribution and detection harder
  • It ultimately increases their profitability

To best demonstrate how each of these factors surface themselves, we can break down the life cycle of a typical data exfiltration attempt, telling the story of how AI can augment the attacker during the campaign at every stage of the attack.

ReconnaissanceCAPTCHA breakerIntrusionShellphish and SNAP_RC2 establishmentFirstOrder and unsupervised clustering algorithmPrivilege escalationCeWL and neural networkLateral movementMITRE CALDERAMission accomplishedYahoo NSFW

Figure 1: The ‘AI toolbox’ attackers use to augment their attacks

Stage 1: Reconnaissance

In seeking to garner trust and make inroads into an organization, automated chatbots would first interact with employees via social media, leveraging profile pictures of non-existent people created by AI instead of re-using actual human photos. Once the chatbots have gained the trust of the victims at the target organization, the human attackers can gain valuable intelligence about its employees, while CAPTCHA-breakers are used for automated reconnaissance on the organization’s public-facing web pages.

Forrester estimates that AI-enabled ‘deep fakes’ will cost businesses a quarter of a billion dollars in losses in 2020.

Stage 2: Intrusion

This intelligence would then be used to craft convincing spear phishing attacks, whilst an adapted version of SNAP_R can be leveraged to create realistic tweets at scale – targeting several key employees. The tweets either trick the user into downloading malicious documents, or contain links to servers which facilitate exploit-kit attacks.

An autonomous vulnerability fuzzing engine based on Shellphish would be constantly crawling the victim’s perimeter – internet-facing servers and websites – and trying to find new vulnerabilities for an initial foothold.

Stage 3: Command and control

A popular hacking framework, Empire, allows attackers to ‘blend in’ with regular business operations, restricting command and control traffic to periods of peak activity. An agent using some form of automated decision-making engine for lateral movement might not even require command and control traffic to move laterally. Eliminating the need for command and control traffic drastically reduces the detection surface of existing malware.

Stage 4: Privilege escalation

At this stage, a password crawler like CeWL could collect target-specific keywords from internal websites and feed those keywords into a pre-trained neural network, essentially creating hundreds of realistic permutations of contextualized passwords at machine-speed. These can be automatically entered in period bursts so as to not alert the security team or trigger resets.

Stage 5: Lateral movement

Moving laterally and harvesting accounts and credentials involves identifying the optimal paths to accomplish the mission and minimize intrusion time. Parts of the attack planning can be accelerated by concepts such as from the CALDERA framework using automated planning AI methods. This would greatly reduce the time required to reach the final destination.

Stage 6: Data exfiltration

It is in this final stage where the role of offensive AI is most apparent. Instead of running a costly post-intrusion analysis operation and sifting through gigabytes of data, the attackers can leverage a neural network that pre-selects only relevant material for exfiltration. This neural network is pre-trained and therefore has a basic understanding of what valuable material constitutes and flags those for immediate exfiltration. The neural network could be based on something like Yahoo’s open-source project for content recognition.

Conclusion

Today’s attacks still require several humans behind the keyboard making guesses about the sorts of methods that will be most effective in their target network – it’s this human element that often allows defenders to neutralize attacks.

Offensive AI will make detecting and responding to attacks far more difficult. Open-source research and projects exist today which can be leveraged to augment every phase of the attack lifecycle. This means that the speed, scale, and contextualization of attacks will exponentially increase. Traditional security controls are already struggling to detect attacks that have never been seen before in the wild – be it malware without known signatures, new command and control domains, or individualized spear phishing emails. There is no chance that traditional tools will be able to cope with future attacks as this becomes the norm and easier to realize than ever before.

To stay ahead of this next wave of attacks, AI is becoming a necessary part of the defender’s stack, as no matter how well-trained or how well-staffed, humans alone will no longer be able to keep up. Hundreds of organizations are already using Autonomous Response to fight back against new strains of ransomware, insider threats, previously unknown techniques, tools and procedures, and many other threats. Cyber AI technology allows human responders to take stock and strategize from behind the front line. A new age in cyber defense is just beginning, and the effect of AI on this battleground is already proving fundamental.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

More in this series

No items found.

Blog

/

/

September 17, 2026

The Problem of Re-defining Human Value in the Agentic Age

Default blog imageDefault blog image

Newsfeeds are constantly informing us about the rapid escalation of agentic AI systems. These systems move far beyond simple machine-based computations, and  the focused, defined and bounded assistance that most AI systems started out as.

The next evolution of AI will harness the agentic properties of orchestration, automation, and heightened value-chains in IT, taking on the burden of workflow management, not just workflow delivery.

In nearly all of these instances, promises are made such as ‘this will free up human time’ or ‘this will allow people to focus on higher-order strategy’. However that message is delivered, one thing is clear: in ceding the orchestration and management of work to increasingly sophisticated AI agents and agentic systems, human value will be elevated to a particular and specific layer: the ability to judge its outputs.  As AI takes on more tasks, humans should be able to focus on a higher level of governance; making sure the decisions that AI offers us are ethical, responsible and worthwhile.  

But there are two major problems with that approach.

This blog discusses the problem of how Agentic systems are re-shaping how we review information, where we fit in, and when we make decisions.  It also discusses the problem of how the increased flow of confident, generated information affects the way we make judgement.  This blog considers how human judgement needs to adapt, and how a behavioral defense approach – using techniques pioneered by Darktrace – can help us do that.

The challenge of knowing where human judgement belongs

As we confer more automated decision-making to agentic systems, it might look increasingly less like ‘granting permissions’, and more like ‘surrendering authority’.  

The judgement layer for AI-generated work is not a fixed boundary. We have become used to the idea of a ‘human in the loop’ (HITL) and, historically, relationships between humans and IT systems were reasonably clear and bounded.  Computer and software systems were programmed to carry out certain tasks or automated functions, and humans could control the gates and decision points where actions were undertaken. Even across highly complex computational workflows, human interaction was a controllable node within the process; we were able to configure and regulate. But in the agentic age, where that human interaction sits, and what it can influence shifts every time AI systems are granted autonomy.  

This leads us to the first problem: if humans are moving themselves (or are being moved) into the ‘judgement’ part of the value chain, exactly where and when do we exercise that judgement?  

Humans are no longer the sole shepherds of computer-based or software-controlled outputs.  We are at times at least one step further (and slower) behind the new agentic shepherds.  We might also be blind to what they are doing.  Not only might we be removed and blind to the actions of our AI shepherds, but with the challenge of unknown, unapproved AI systems operating beyond our control, humans might not even know that our work is being shepherded by an AI at all.  Simply put, with the advent of greater levels of autonomy and orchestration, humans are at risk of not even knowing where to apply our newly-extended powers of strategic judgement.

Shadow AI – the use of unapproved AI systems or processes – is a growing threat to the role of effective governance and oversight. Shadow AI isn't just the AI you can't see. Its the AI you already know about being used in an unapproved way. The ability to generate effective oversight of the AI systems you use (or that are used on your behalf) will be increasingly important to ensure that human judgement in the AI value chain is effective, and deliberately placed.

The problem of what makes good judgement

The second problem lies in how flawed human judgement can be.  Humans are historically, notoriously, and, sometimes dangerously, unreliable when it comes to exercising judgement.  Humans are prone to the worst kinds of bias, the seduction of malign influence, and the sometimes-overwhelming urge to succeed. AI has long had a known flaw of operating with sycophancy, providing outputs that tend to agree with or flatter the human user.  But as AI grows ever more effective, there is a risk of both hyper-enablement (where humans increasingly and knowingly enable AI despite potential harm), as well as the greater risk of suggestion. Both of these aspects could skew the newly-elevated input of human judgement.

Imagine a highly competent AI system that has just orchestrated and managed a dizzying array of processes and workflows.  The AI is designed to present the human decision-maker with recommendations; based on analysis, comparison and other programmed factors.  This is where the human judgement layer is enabled.  But what if that judgement is summarily diffused by an AI-based recommendation that emulates the decision, provides plausible but unattractive alternatives, then suggests (or, worse, directs) the human end-user to take a particular course of action.

The risk here is that you are given a recommendation, tailored to your preferences (which the AI has learned, or which you have divulged), and which appears to make perfect sense.  It appears to be a well-weighted recommendation, with sound arguments that tap into our inherent biases or inclinations so that a specific decision-path is followed. With the growth of agentic systems specifically designed to match user profiles (from Cowork agents to ‘digital twin’ models), the likelihood of agentic influence could badly skew human judgement or, at the least, devalue the proposition that humans are taking a higher-layer of strategic control over AI-based decisions.

If AI convincingly recommends something that may be problematic, it can be difficult to discern both accurate data, and the context required to make the right judgement.

Given the two problems described above, the job of exercising valuable human judgement in the agentic age can draw down to these two questions:

  • When should humans intervene in the agentic process?  
  • How can we make the best possible judgement calls?

What humans contribute that AI cannot

For all the flaws that make human judgement unreliable, people have the edge over even the most sophisticated and powerful AI systems when it comes to issues such as ethics and social context.  An AI system can, with startling granularity, rank the value of adopting a new business proposal: offering predictive metrics on costs, returns, market value, time-to-deliver operations, conformance with legal registers, etc.  But it can’t tell if the business proposal is ethically sound, or if the business venture will potentially affect groups outside of the analyzed proposal. It can’t tell you if the CEO has a ‘bad feeling’ about this effort.  It can’t tell you if this is the right thing to do.  

The ability to add social context, balance complex interpersonal dynamics, understand nuance, and to go beyond what seems economically reasonable is where human judgement can add value.  

Human judgement is difficult to encapsulate in metrics. And the way we train our development may need to adapt too. Rather than building up a gradual, experiential knowledge base, we should think about training the skill of judgement itself; especially for an agentic age.

How behavioral security strengthens AI governance

If this all feels like a vicious circle (‘I need AI help to make good judgements’ / ‘AI can twist what I need to judge’) it needn’t be. The key to this is having a defense-in-depth approach, with tools that can actually help.

This is precisely where behavioral security becomes important. The complex and nuanced way that humans exercise judgement is often rooted in our ability to recognize behavior that doesn't look right. We may not always be able to articulate it immediately, but we can often identify when an action, recommendation, or outcome feels inconsistent with the context around it. As AI systems take on more responsibility across the decision chain, preserving that ability to recognize meaningful deviations becomes increasingly important.

Darktrace’s / SECURE AI is designed to do exactly that. It applies behavioral security to AI ecosystems, helping organizations understand how people, AI tools, identities, and agents interact across the business. By learning the patterns of normal AI usage and surfacing activity that deviates from those patterns, it provides security teams with the context needed to investigate risk, understand unusual behavior, and make informed governance decisions. Rather than relying solely on predefined rules or assumptions, this behavioral understanding helps organizations distinguish between expected AI activity and behavior that warrants closer scrutiny.

This matters because we are already in an era of information overload. If humans are expected to elevate their value through strategic judgement, the ability to do this without being overwhelmed by data (good or bad) will be critical.  

We need the ability to discern when we're being misled by AI, and whether our judgement calls are being made on the basis of accurate, contextual information. Darktrace / SECURE AI provides that additional layer of defensive security for activity we cannot easily see. Whether it is suspected Shadow AI or skewed recommendations, the net result is a protected organization, where users can more effectively use AI to make positive judgements.

For those where that judgement is a critical skill (both individuals, as well as those working in security teams), improving our metacognition - the ability to understand information in a broader context - will supercharge the value of human judgement. When those judgements are grounded in context rather than assumptions we have better information to make sound decisions.

Conclusion

Human judgement is a skill that is honed over time and experience.  Darktrace’s / SECURE AI employs the same principles, but at machine-speed. Rather than influencing or directing, Darktrace / SECURE AI offers AI-enabled assurance; providing human-based judgement with the right context to make a balanced decision.  

What we judge can be valued by the legitimacy of its outputs. For AI, those outputs are valued on the speed and accuracy of the information provided.  Increasingly for humans, the value of our outputs will be based on the validity of our judgement, and how we justify our decisions in ways that engineer confidence.  

Humans often know more than we can express, while AI is prone to expressing more than it truly understands. Humans can bridge the context AI often fails to appreciate. When that judgement is supported by relevant, impartial AI systems, this is the future space where good AI governance will be exercised.

Discover Darktrace / SECURE AI.

[related-resource]

Continue reading
About the author
Jason Lusted
AI Governance Advisor

Blog

/

/

September 4, 2026

Darktrace Advances Incident Investigation and AI-Agent Security with OpenAI Daybreak Models

Default blog imageDefault blog image

Earlier this year, Darktrace joined OpenAI’s Daybreak Defense Network to explore how their cyber capabilities can be integrated within Darktrace products and services to transform how security teams move from signal to action.

At the heart of this work is Darktrace's behavioral understanding of customer environments and identification of complex security incidents, combined with OpenAI models that can add context to help explain why an incident matters and its potential impact on the business. By bringing these capabilities into defensive workflows security teams already use, the goal is to give defenders not just greater visibility, but the context and guidance they need to act with confidence.

Since joining the program, we've been working with OpenAI to explore how these capabilities can address specific security challenges for defenders.

The problem we're solving

Attackers continue to change how they operate, including by using AI to increase the speed and scale of some techniques. Security teams are already managing a large volume of alerts, and the question isn't just what's happening, but how it could affect the organization. Even when an incident is fully investigated and correlated, technical severity alone doesn't tell a security team how much it actually matters to the business. That same challenge extends to internal AI adoption. As organizations adopt more AI systems and agents, security teams need visibility into their behavior, access and activity, along with the broader business context needed to identify and investigate potential risk.

Darktrace's Adaptive AI™ builds a detailed, organization-specific picture of what's normal for each environment, and uses that picture to investigate threats and identify complex security activity across domains. OpenAI's models can build on Darktrace's correlated, technically prioritized incidents by adding context that can help defenders understand what may be at stake.

What we're building

Our work is focused on two areas: supporting security investigation and response, and helping defenders identify risky behavior across enterprise AI systems and agents.

The first aligns Darktrace's behavioral understanding with OpenAI models to support  security investigation and prioritization. Darktrace's Adaptive AI continuously learns the unique patterns of normal behavior within each customer it protects, creating a deep, organization-specific understanding of its digital estate. When unusual activity emerges, OpenAI's models can draw on that context to help analysts investigate the incident, understand its significance and assess potential business consequences — reducing the need to manually assemble context from fragmented signals.

Second, we are exploring how these capabilities can support AI-agent and runtime security through Darktrace / SECURE AI™. OpenAI’s Daybreak models can build on the detections and visibility Darktrace / SECURE AI provides, connecting signals across a customer's environment and help defenders identify potentially risky behavior involving AI systems and agents. Activity that might appear isolated can instead be connected with related signals, helping defenders investigate the broader context and determine appropriate remediation.

Darktrace brings deep cybersecurity expertise, an evolving understanding of each customer's environment, and AI-driven identification of threats across the digital estate. Through the Daybreak Defense Network, Darktrace is exploring how OpenAI models can augment those capabilities in defensive security workflows — supporting incident investigation and response and improving visibility into AI-agent and runtime risk.

These capabilities are still in development, and we're excited to continue building on this work.

To learn more about how Darktrace continues to innovate to meet today's most pressing security challenges, register for our upcoming launch broadcast here.

Continue reading
About the author
Your data. Our AI.
Elevate your network security with Darktrace AI