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December 1, 2021

Darktrace AI Detects Egregor Ransomware On Day One

Discover how Darktrace AI detected the signs of an Egregor ransomware attack on day one of deployment. Stay informed on the latest cybersecurity threats!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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01
Dec 2021

It’s no secret that ransomware has shaped conversations in the SOC this year more than any other topic, as attackers use new malware variants and other sophisticated techniques, tools and procedures to bypass conventional security tools. Not only are these attacks becoming more advanced and difficult to stop, but the ransom demands are growing, with one source suggesting the average ransom demand has grown by over 500% since last year.

To stop novel ransomware attacks, security teams need to turn away from ‘rear-view mirror’ tools trained on previous attacks, and towards AI technology that learns the business from the ground up and autonomously responds with targeted action to contain the threat.

This blog showcases how defenders can fight back against even the most sophisticated attacks, dissecting a recent ransomware attack uncovered by Darktrace’s AI from its first day of deployment at a utility services company. This was a particularly devastating ransomware strain known as Egregor, which has likely been disrupted by a joint effort between law enforcement agencies in Ukraine, France and the US, but wreaked havoc in the winter of 2020/21, affecting 150 companies and demanding ransoms of up to $4 million.

Anatomy of an Egregor attack

Figure 1: A timeline of the attack.

The initial intrusion occurred prior to Darktrace’s deployment, via Emotet, a trojan malware typically spread via spam emails – that has also been disrupted since this attack happened. Had Antigena Email been installed, Darktrace’s AI would have picked up on subtle deviations within malicious emails and actioned a response, containing the ransomware attack in its earliest stages. In this case, Antigena Email was not installed, and so the attack was allowed to proceed.

On November 27, 2020, Darktrace’s AI was deployed and began learning the ‘patterns of life’ for every user and device in the organization. On the first day of learning the organization, the technology detected suspicious external connections on a laptop that was deviating from the ‘pattern of life’ of its peer group of similar devices, beaconing to unusual rare domains that were later associated with malware activity.

Lateral movement and privilege escalation indicators were then observed, as well as possible attempted email hijacking. Darktrace’s AI detected new and unusual svcctl requests, new remote procedure calls, and suspicious executable file writes over SMBv2, as well as new external connections over email-related ports.

Connecting the dots: Cyber AI Analyst investigates

Triggered by this unusual activity, Darktrace’s Cyber AI Analyst launched an investigation into all observable stages of the kill chain including command and control connections, suspicious executable SMB writes and privilege escalation.

It then automatically generated an incident summary showcasing every stage of the attack, surfacing all the information the security team needed for a fast response.

Figure 2: Cyber AI Analyst triaged and reported on the malicious activity from the device, surfacing useful metrics and natural language summaries for each stage of the kill chain.

Figure 3: This graph from the Darktrace UI displays how Cyber AI Analyst detected the various stages of the kill chain and correlated the timeline of events.

Figure 4: Darktrace reveals the spike in external connections in blue for the device and the DCE-RPC requests in green. The dots represent model breaches triggered by the unusual suspicious activity originating from the device. The external connection spikes match the internal DC-RPC request spikes indicating the device is attempting to move laterally during the C2 connections.

In this case, real-time detections from Darktrace’s AI coupled with a high-confidence alert from Darktrace’s SOC team enabled the company’s security team to isolate the device from the network, successfully containing the attack before encryption began.

While having AI-powered detection was enough to stop the attack in this scenario, relying on detection alone is playing with fire. With the average dwell time of attacks shrinking – particularly in the case of ransomware – Autonomous Response is becoming critical in taking action on behalf of human teams. Attackers are increasingly striking out of hours, when these teams aren’t available to respond, and performing exfiltration and encryption rapidly. In these cases, detection without immediate response is futile.

Autonomous Response: Revolutionizing ransomware defense

Recent galvanizing attacks have propelled us into a new era of ransomware. 65% of C-suite and other executives say that ransomware will be a major issue they face over the next twelve months.

An over-reliance on security defenses that depend on rules, signatures, and historical data has proven to leave organizations vulnerable to novel ransomware. Failure to prepare for the unknown often forces businesses into a difficult dilemma when it comes to ransomware: either pull the plug to stop the encryption by taking everything offline, or face encrypted systems, and be confronted with a hefty ransom.

But there is a third way, one which uses Self-Learning AI to understand your organization from the ground up to spot subtle deviations indicative of a cyber-threat, regardless of whether it has been seen before. Moreover, Autonomous Response ensures that fast, precise action will be taken against attacks whenever they occur. While even the most attentive human teams cannot hope to match the machine speed of modern ransomware attacks, Autonomous Response halts these sophisticated threats the moment they emerge. It really is the only way to truly level the playing field against today’s ransomware attacks.

Thanks to Darktrace analyst Dylan Evans for his insights on the above threat find.

Darktrace model breaches:

  • Anomalous Connection / Anomalous SSL without SNI to New External
  • Anomalous Connection / Posting HTTP to IP Without Hostname
  • Experimental / Possible Emotet Callback URL
  • Device / Large Number of Model Breaches
  • Device / Lateral Movement and C2 Activity
  • Compromise / SSL or HTTP Beacon
  • Device / Multiple Lateral Movement Model Breaches
  • Compromise / Suspicious SSL Activity
  • Compromise / Unusual SMB Session and DRS
  • Compromise / Suspicious Spam Activity
  • Compromise / Unusual DRS Activity
  • Anomalous Connection / High Volume of New or Uncommon Service Control
  • Compromise / Beaconing Activity To External Rare
  • Compliance / SMB Drive Write
  • Experimental / Anomalous GetNCChanges and Kerberos Ticket
  • Experimental / New or Uncommon SMB Named Pipe V4
  • Device / Large Number of Connections to New Endpoints
  • Anomalous Connection / New or Uncommon Service Control
  • User / New Admin Credentials on Client
  • Anomalous Connection / Possible Outbound Spam
  • Compromise / New or Repeated to Unusual SSL Port
  • Compromise / Slow Beaconing Activity To External Rare
  • Anomalous Connection / Anomalous SSL without SNI to New External
  • Experimental / New or Uncommon SMB Named Pipe V3
  • Experimental / Anomalous DRSGetNCChanges Operation
  • Anomalous Connection / Possible Callback URL
  • Compromise / Sustained SSL or HTTP Increase
  • Anomalous Connection / Multiple SMB Admin Session
  • Anomalous Connection / Rare External SSL Self-Signed
  • Anomalous Connection / Posting HTTP to IP Without Hostname
  • Device / New Failed External Connections
  • Anomalous Connection / Suspicious Self-Signed SSL
  • Compromise / SSL Beaconing to Rare Destination
  • Compromise / HTTP Beaconing to Rare Destination
  • Experimental / Rare Device TLS Agent

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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