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August 16, 2020

How Off-the-Shelf Tools Are Used for Ransomware

Discover how off-the-shelf tools empower cyber-criminals. Explore a ransomware incident involving a low-skilled threat actor targeting a retail organization.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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16
Aug 2020

Key takeaways

  • A retail organization based in Africa was recently targeted with ransomware
  • The general lack of obfuscation and use of no custom malware suggest a low-level threat actor
  • Threat actors of all levels increasingly use common administrative tools such as PsExec for stealth purposes
  • The company was relatively small, but no organization is immune to being targeted by ransomware

Attack details

Darktrace recently detected a form of ransomware at an African retailer. In the threat find that follows, the attacker connected to the organization’s domain controllers via a commonly used administrative tool and then began communicating to another C2 host.

Approximately an hour after the initial beaconing behavior, unusual RDP/SMB occurred on the network, followed by unusual service control activity. Darktrace detected each stage of the attack’s life cycle and would have automatically neutralized the attack had Darktrace Antigena been configured in active mode. However, because Autonomous Response was set up in passive mode, requiring confirmation from the human security team, the attack was able to escalate past its opening stages.

The ransomware activity commenced over the weekend, four days after the first beaconing activity. The timeline of the attack is shown below.

Timeline of attack: Overall dwell time around seven days

Figure 1: A timeline of events

How did the attack bypass the rest of the security stack?

This attack abused off-the-shelf tools that were already used by the client. This tactic, which targeted the domain controller as the initial vector, made the malware deployment easy and effective.

AI Analyst coverage

Darktrace’s Cyber AI analyst identified that the SQL server was writing a number of unusual files to shared drives, which appear to have specifically been binary executables for deployment of ransomware.

Figure 2: Darktrace’s Cyber AI Analyst revealing the unusual files

Overview of infected device

The graph below details the anomalous connections and other forms of unusual activity that occurred over a 10-hour period. Darktrace’s Enterprise Immune system first detected this activity in the compliance/remote management tool on the server, and then saw it spread laterally to other devices within the organization’s cyber-ecosystem.

Figure 3: A graph showing the number of external connections on the domain controller and anomalies detected

Concluding thoughts

In this attack, the C2 domain has an accessible array of standard PHP, including /phpMyAdmin and /p.php. The latter details the server time to be UTC+8, the time zone of mainland China.

Figure 4: The C2 domain

Here, multiple factors suggest a lower-level threat actor, including the lack of obfuscation, the reliance on off-the-shelf tools, and the comparatively small size of the target organization. With the rise of Ransomware-as-a-Service (RaaS), automated domain generation, and other tools that lower the barrier to entry for attackers, it comes as no surprise that even a low-level threat actor could breach a corporate network. This also means that smaller organizations that would have been ignored by advanced cyber-criminals may find themselves targeted by attacks launched by low-level threat actors.

Indeed, convenient and widely used tools can often be abused for access, and the tools for ransomware are fairly common and easy to deploy once a foothold has been established. This calls for a proactive response to cyber security, and full visibility into networks, to be able to spot and stop threats before they escalate into crisis.

Deploying ransomware over the weekend is a common technique to maximize chances of success for the attacker, as response times from security teams are generally slower. This falls into a broader trend of ‘out of hours’ attacks that are becoming increasingly common and shines a light on the need for defensive technology that can act autonomously and contain a threat without relying on humans. With over a dozen AI models firing, there is no doubt that in this case Darktrace’s Autonomous Response technology would have taken a targeted and proportionate response to contain the threat. In addition to Autonomous Response, AI that can investigate an incident and provide actionable intelligence so a security team can quickly take action to fully remediate an incident or address a vulnerability is critical to staying ahead of fast-changing threats.

Thanks to Darktrace analyst Roberto Romeu for his insights on the above threat find.

Learn more about Autonomous Response

Darktrace model detections:

  • Compromise / Suspicious Beaconing Behaviour
  • Compromise / Sustained SSL or HTTP Increase
  • Anomalous Server Activity / Rare External from Server
  • Anomalous Server Activity / Anomalous External Activity from Critical Network Device
  • Device / Network Scan
  • Anomalous Connection / SMB Enumeration
  • Device / ICMP Address Scan
  • Device / New or Uncommon WMI Activity
  • Anomalous Connection / New Service Control
  • Anomalous Connection / New or Uncommon Service Control
  • Anomalous Connection / Unusual Admin SMB Session
  • Anomalous Connection / Active Remote Desktop Tunnel
  • Anomalous Connection / Unusual Admin RDP Session
  • Device / Multiple Lateral Movement Model Breaches
  • Compliance / High Priority Compliance Model Breach
  • Compliance / SMB Drive Write
  • Compliance / Remote Management Tool On Server

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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June 2, 2026

Stopping Stealth Attacks with Precision: How Núclea Prevented a Breach Without Disruption

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Núclea is a Brazilian data and technology company that supports the country’s financial system by delivering digital services exclusively to banks and financial institutions. Operating in an environment where trust, availability, and data integrity are critical, the company faces a threat landscape that has evolved rapidly—particularly with the rise of AI-driven cyberattacks.

Brazil has experienced a wave of successful cyber incidents targeting financial institutions, many of them enabled by insiders or compromised credentials. The result was a noticeable shift in attacker strategy: instead of focusing on end customers, threat actors began targeting the institutions and platforms that underpin the financial ecosystem itself.

“Attacks became far more directed and contextual,” explains Guilherme, who leads incident response within Núclea’s security platform engineering team. “They weren’t noisy or obviously malicious—they were precise, patient, and designed to blend into normal operations.”

That precision was on full display in January 2026, when Núclea faced one of the most convincing phishing attacks the team had seen.

A real attack, built on trust and context

The attack began with a seemingly routine email.

It was sent from a real Brazilian government institution, using legitimate infrastructure and valid credentials that were later confirmed to have been compromised. Núclea had an established, ongoing relationship with this organization, and the email’s language, tone, and subject matter aligned perfectly with the type of communication the recipient team handled every day.

Attached to the email was a PDF document containing content that looked entirely legitimate.

The problem? A single URL embedded inside that PDF.

“The message itself was correct. The sender was real. The context was familiar. Even the document content made sense,” Guilherme explains. “There was just one small element that didn’t belong.”

That small detail was enough to initiate a full attack chain.

What the attackers were trying to do

If clicked, the URL would have downloaded a malicious payload designed to:

  • Collect information about the user and device
  • Identify where the system was located within the financial ecosystem
  • Install remote access tools to maintain control
  • Deploy an infostealer to extract sensitive data
  • Execute anti-forensic scripts to erase traces of the intrusion

In other words, it was a carefully engineered operation designed for persistence and stealth, not immediate disruption.

The attack also employed urgency—a classic social engineering technique. When the link didn’t open as expected, employees requested assistance from the security team, insisting the document was important and needed to be accessed quickly.

This is precisely the kind of scenario where traditional security tools struggle: almost everything about the interaction is legitimate.

Where Darktrace made the difference

Instead of blocking the entire message or relying on known indicators of compromise, Darktrace focused on behavioral context.

Darktrace recognized:

  • That the sending organization was normally trusted
  • That the communication pattern matched historical behavior
  • That the PDF content itself was not suspicious

But it also identified that the URL embedded within the document deviated from established behavioral patterns.

Rather than disrupting business operations, Darktrace took precise action: it rewrote the URL, preventing the malicious download while leaving the rest of the email untouched.

“When we analyzed it afterward, it became clear how dangerous the attack would have been,” says Guilherme. “But it never progressed—because Darktrace acted at exactly the right point.”

Subsequent forensic analysis confirmed the payload’s malicious intent. The attack never succeeded.

Precision over disruption

For Núclea, this incident reinforced a critical lesson: modern attacks don’t always look malicious—they hide within normal activity.

“What stands out to me is the precision,” Guilherme says. “Darktrace doesn’t rely on big, obvious signals. It’s effective in situations that fall outside the standard patterns we all know.”

Building resilience in a high trust ecosystem

For Núclea, cybersecurity is not just a defensive measure—it’s a business enabler.

Availability failures or successful breaches in the financial ecosystem can have immediate, large-scale consequences, from financial loss to reputational damage. Preventing those outcomes protects not just Núclea, but its partners and customers as well.

“Cyber resilience means keeping the business running—even under attack,” Guilherme explains. “And that requires people, processes, and technology working together.”

As AI continues to accelerate both attacks and defenses, the role of security is evolving. Precision, behavioral understanding, and intelligent automation are no longer optional—they’re essential.

“The easy days were yesterday,” Guilherme says. “The challenges ahead are bigger. We need to be prepared—internally and with partners that help us build resilience.”

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June 1, 2026

Defend What You Trust: Stories from the Front Lines of Modern Cyber Defense

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Modern attacks don’t always announce themselves, follow obvious patterns, or rely on known malware. Often, they move quietly inside trusted systems, authenticated sessions, and everyday behavior.

They don’t break in. They blend in.

That’s why an AI-powered defense is essential. It turns invisible signals into actionable insights at a scale neither analysts nor traditional tools can achieve alone.

Confidence is creating risk

One of the most dangerous assumptions in cybersecurity today is that strong controls equal strong protection.

Multi-factor authentication (MFA), for example, is widely viewed as a foundational safeguard. But as the CISO for a professional sports organization explains, that confidence can be misplaced. “A lot of organizations assume that once you have MFA, those accounts are safe. That’s not true.”

In one instance, his team identified a sophisticated attack where a threat actor bypassed MFA entirely, not by breaking it, but by going around it. A user’s authenticated session was hijacked and re-used, allowing the attacker to impersonate them without triggering traditional controls.

“Darktrace picked up that a session had been re-injected by the hacker, and we were able to block it right away,” he explains.

Attackers anticipate what we miss

Even well-trained users can become entry points.

“An email bypassed our existing security tools,” shares the VP of IT at a U.S.-based risk management services provider.  “The user missed one signal and entered their credentials into a malicious site. That’s what the bad guys count on.”

The organization responded quickly, but not before damage was done. Crucially, this occurred while Darktrace was in “watch mode,” before autonomous response was fully enabled. “Darktrace would have seen that and shut it down immediately,” he notes.

Mistakes and oversights like misconfigurations, forgotten machines, and missed patches can create serious vulnerabilities.

The CIO of a utility services organization shares an instance when Darktrace detected a breach to a client’s network via their ZTNA VPN due to misconfigured MFA. “Darktrace alerted us and autonomously blocked the scanning, preventing what could have been a ransomware-type incident.”  

The most dangerous threats are already inside

The Head of Security at a global business services provider knows firsthand how blind spots can persist inside environments. His team uncovered evidence of dormant ransomware artifacts sitting unnoticed within a company’s environment ¬¬– long before modern detection was in place.

“During a routine file transfer, Darktrace flagged the suspicious activity, identified the ransomware, and immediately quarantined the server,” he recalls.  While the attack was never executed, the implication was significant: the risk existed long before it was finally detected.

Cyber threats are also successful because they take advantage of normal human behavior, exploiting moments of cognitive overload, urgency, and trust.

The Executive Director of IT and Business Applications at a pharmaceutical lab describes the time Darktrace flagged an employee logging into Microsoft 365 from Singapore, despite him being physically located in the U.S. Darktrace immediately cut off his access and within minutes revealed that the employee’s son was using a VPN to play a video game.

While the threat was benign, it demonstrated the strength of AI to use contextual information to detect threats other tools miss. The information also saved security analysts hours of investigation and minimized downtime for the employee. “That level of precision and speed isn’t just convenient, it’s game changing.”

“Unusual” behavior is the new red flag

Detecting modern threats requires an understanding of what “normal” looks like and recognizing when something subtly deviates.

One security leader  at an AI technology enterprise described a scenario in which an employee connected to a proxy service in China. The service itself was legitimate, and although traditional tools didn’t flag it, the behavior was unusual for that user specifically.

“That’s what Darktrace picked up on. The activity turned out to be benign, but without visibility into behavioral deviations, it could just as easily have been something more serious.”

AI shifts defense from reaction to anticipation

These stories point to a fundamental shift by cyber attackers, both tactically and strategically. Because traditional security tools were built to detect what’s already known, modern attacks are often:

  • Credential-based, not malware-based
  • Behavioral, not signature-based
  • Subtle, not overt

They may operate within the boundaries of what appears normal, exploiting what organizations trust, not what they block:

  • Trusted sessions
  • Legitimate services
  • Human error

This is where AI is changing the equation. Rather than relying on predefined rules or known threat signatures, AI can:

  • Establish a baseline of normal behavior
  • Detect subtle anomalies in real time
  • Act autonomously to contain potential threats

Resilience, not perfection, is the new security standard

As these frontline experiences show, the organizations that lead are those that move beyond reactive defense and embrace AI as a core part of their strategy.

It eliminates the blind spots and uncertainty, says the CISO of a professional sports organization. “If you lack visibility, you’re not managing risk, you’re assuming it. AI gives you the actionable insights needed to turn uncertainty into control.”

And it provides the speed and agility that are vital when seconds matter, says the Executive Director of IT and Business Applications. “When Darktrace alerted us at 3:00 am to a ransomware attack, it had already quarantined the affected systems, blocked the attacker’s access, and provided us with the critical details and time needed to investigate. That action likely saved us hundreds of thousands, if not millions, of dollars.”

The modern SOC has become a cornerstone of enterprise resilience, responsible for protecting data and operational continuity while enabling digital growth and innovation. For today’s security professional, that means success is no longer measured by what they keep out, but by what they protect: revenue, reputation, and trust.

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