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November 6, 2023

How PlugX Malware Has Evolved & Adapted

Discover how Darktrace effectively detected and thwarted the PlugX remote access trojan in 2023 despite its highly evasive and adaptive nature.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nahisha Nobregas
SOC Analyst
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06
Nov 2023

What is PlugX Remote Access Trojan?

Understanding remote access trojans (RATs)

As malicious actors across the threat landscape continue to pursue more efficient and effective ways of compromising target networks, all while remaining undetected by security measures, it is unsurprising to see an increase in the use of remote access trojans (RATs) in recent years. RATs typically operate stealthily, evading security tools while offering threat actors remote control over infected devices, allowing attackers to execute a wide range of malicious activities like data theft or installing additional malware.

Definition and general functionality of RATs: A Remote Access Trojan (RAT) is a type of malware that enables unauthorized remote control of an infected computer. Once installed, RATs allow attackers to monitor user activities, steal sensitive information, manipulate files, and execute commands. RATs are typically distributed via phishing emails, malicious attachments, drive-by downloads, or exploiting software vulnerabilities. Due to their ability to provide comprehensive control over a compromised system, RATs pose a significant security threat to individuals and organizations.

Historical overview of PlugX

PlugX is one such example of a RAT that has attributed to Chinese threat actors such as Mustang Panda, since it first appeared in the wild back in 2008. It is known for its use in espionage, a modular and plug-in style approach to malware development. It has the ability to evolve with the latest tactics, techniques, and procedures (TTPs) that allow it to avoid the detection of traditional security tools as it implants itself target devices.

How does PlugX work?

The ultimate goal of any RAT is to remotely control affected devices with a wide range of capabilities, which in PlugX’s case has typically included rebooting systems, keylogging, managing critical system processes, and file upload/downloads. One technique PlugX heavily relies on is dynamic-link library (DLL) sideloading to infiltrate devices. This technique involves executing a malicious payload that is embedded within a benign executable found in a data link library (DLL) [1]. The embedded payload within the DLL is often encrypted or obfuscated to prevent detection.

What’s more, a new variant of PlugX was observed in the wild across Papua New Guinea, Ghana, Mongolia, Zimbabwe, and Nigeria in August 2022, that added several new capabilities to its toolbox.

Key capabilities of PlugX

The new variation is reported to continuously monitor affected environments for new USB devices to infect, allowing it to spread further through compromised networks [2]. It is then able to hide malicious files within a USB device by using a novel technique that prevents them from being viewed on Windows operating systems (OS). These hidden files can only be viewed on a Unix-like (.nix) OS, or by analyzing an affected USB devices with a forensic tool [2]. The new PlugX variant also has the ability to create a hidden directory, “RECYCLER.BIN”, containing a collection of stolen documents, likely in preparation for exfiltration via its command and control (C2) channels. [3]

Since December 2022, PlugX has been observed targeting networks in Europe through malware delivery via HTML smuggling campaigns, a technique that has been dubbed SmugX [4].

This evasive tactic allows threat actors to prepare and deploy malware via phishing campaigns by exploiting legitimate HTML5 and JavaScript features [5].

Darktrace Coverage of PlugX

Between January and March 2023, Darktrace observed activity relating to the PlugX RAT on multiple customers across the fleet. While PlugX’s TTPs may have bypassed traditional security tools, the anomaly-based detection capabilities of Darktrace allowed it to identify and alert the subtle deviations in the behavior of affected devices, while Darktrace was able to take immediate mitigative action against such anomalous activity and stop attackers in their tracks.  

C2 Communication

Between January and March 2023, Darktrace detected multiple suspicious connections related to the PlugX RAT within customer environments. When a device has been infected, it will typically communicate through C2 infrastructure established for the PlugX RAT. In most cases observed by Darktrace, affected devices exhibited suspicious C2 connections to rare endpoints that were assessed with moderate to high confidence to be linked to PlugX.

On the network of one Darktrace customer the observed communication was a mix of successful and unsuccessful connections at a high volume to rare endpoints on ports such as 110, 443, 5938, and 80. These ports are commonly associated with POP3, HTTPS, TeamViewer RDP / DynGate, and HTTP, respectively.  Figure 1 below showcases this pattern of activity.

Figure 1: Model Breach Event Log demonstrating various successful and unsuccessful connections to the PlugX C2 endpoint 103.56.53[.]46 via various destination ports.

On another customer’s network, Darktrace observed C2 communication involving multiple failed connection attempts to another rare external endpoint associated with PlugX. The device in this case was detected attempting connections to the endpoint, 45.142.166[.]112 on ports 110, 80, and 443 which caused the DETECT model ‘Anomalous Connection / Multiple Failed Connections to Rare Endpoint’ to breach. This model examines devices attempting connections to a rare external endpoint over a short period of time, and it breached in response to almost all PlugX C2 related activity detected by Darktrace. This highlights Darktrace DETECT’s unique ability to identify anomalous activity which appears benign or uncertain, rather than relying on traditional signature-based detections.

Figure 2: Device Event Log demonstrating various successful and unsuccessful connections to the PlugX C2 endpoint 45.142.166[.]112 via various destination on January 27, 2023.

New User Agent

Darktrace's Self-Learning AI approach to threat detection also allowed it to recognize connections to PlugX associated endpoints that utilized a new user agent. In almost all connections to PlugX endpoints detected by Darktrace, the same user agent, Mozilla/5.0 (Windows NT 10.0;Win64;x64)AppleWebKit/537.36, was observed, illustrating a clear pattern in PlugX-related activity

In one example from February 2023, an affected device successfully connected to an endpoint associated with PlugX, 45.142.166[.]112, while using the aforementioned new user agent, as depicted in Figure 3.

Figure 3: The Device Event log above showcases a successful connection to the PlugX associated IP address, 45.142.166[.]112 using the new user agent ‘Mozilla/5.0 (Windows NT 10.0;Win64;x64)AppleWebKit/537.36’.

On March 21, 2023, Darktrace observed similar activity on a separate customer’s network affected by connections to PlugX. This activity included connections to the same endpoint, 45.142.166[.]112. The connection was an HTTP POST request made via proxy with the same new user agent, ‘Mozilla/5.0 (Windows NT 10.0;Win64;x64)AppleWebKit/537.36’. When investigated further this user agent actually reveals very little about itself and appears to be missing a couple of common features that are typically contained in a user agent string, such as a web browser and its version or the mention of Safari before its build ID (‘537.36’).

Additionally, for this connection the URI observed consisted of a random string of 8 hexadecimal characters, namely ‘d819f07a’. This is a technique often used by malware to communicate with its C2 servers, while evading the detection of signature-based detection tools. Darktrace, however, recognized that this external connection to an endpoint with no hostname constituted anomalous behavior, and could have been indicative of a threat actor communicating with malicious infrastructure, thus the ‘Anomalous Connection / Possible Callback URI’ model was breached.

Figure 4: An affected device was detected using the new user agent, ‘Mozilla/5.0 (Windows NT 10.0;Win64;x64)AppleWebKit/537.36’ while connecting to the rare external endpoint 45.142.166[.]112 via proxy.

Numeric File Download

Darktrace’s detection of PlugX activity on another customer’s network, in February 2023, helped to demonstrate related patterns of activity within the C2 communication and tooling attack phases. Observed PlugX activity on this network followed the subsequent pattern; a connection to a PlugX endpoints is made, followed by a HTTP POST request to a numeric URI with a random string of 8 hexadecimal characters, as previously highlighted. Darktrace identified that this activity represented unusual ‘New Activity’ for this device, and thus treated it with suspicion.

Figure 5: New activity was identified by Darktrace in the Device Event Log shown above for connections to the endpoint 45.142.166[.]112 followed by HTTP POSTs to URIs “/8891431c” and “/ba12b866” on February 15, 2023.

The device in question continued to connect to the endpoint and make HTTP POST connections to various URIs relating to PlugX. Additionally, the user agent `Mozilla/5.0 (Windows NT 10.0;Win64;x64)AppleWebKit/537.36` was again detected for these connections. Figure 6 details the activity captured by Darktrace’s Cyber AI Analyst.

Figure 6: The image above showcases activity captured by Darktrace’s AI Analyst for PlugX connections made on February 15, 2023.

Darktrace detected that during these connections, the device in question attempted to download a suspicious file named only with numbers. The use of numeric file names is a technique often used by threat actors to obfuscate the download of malicious files or programs and bypass traditional security tools. Darktrace understood that the download of a numeric file, coupled with the use of an anomalous new user agent, mean the incident should be treated with suspicion. Fortunately, Darktrace RESPOND was enabled in autonomous response mode during this attack, meaning it was able to automatically block the device from downloading the file, or any other files, from the suspicious external location for a two-hour period, potentially preventing the download of PlugX’s malicious tooling.

Conclusion

Amid the continued evolution of PlugX from an espionage tool to a more widely available malware, it is essential that threat detection does not rely on a set of characteristics or indicators, but rather is focused on anomalies. Throughout these cases, Darktrace demonstrated the efficacy of its detection and alerting on emerging activity pertaining to a particularly stealthy and versatile RAT. Over the years, PlugX has continually looked to evolve and survive in the ever-changing threat landscape by adapting new capabilities and TTPs through which it can infect a system and spread to new devices without being noticed by security teams and their tools.

However, Darktrace’s Self-Learning AI allows it to gain a strong understanding of customer networks, learning what constitutes expected network behavior which in turn allows it to recognize the subtle deviations indicative of an ongoing compromise.

Darktrace’s ability to identify emerging threats through anomaly-based detection, rather than relying on established threat intelligence, uniquely positions it to detect and respond to highly adaptable and dynamic threats, like the PlugX malware, regardless of how it may evolve in the future.

Credit to: Nahisha Nobregas, SOC Analyst & Dylan Hinz, Cyber Analyst

Appendices

MITRE ATT&CK Framework

Execution

  • T1059.003 Command and Scripting Interpreter: Windows Command Shell

Persistence and Privilege Escalation

  • T1547.001 Boot or Logon AutoStart Execution: Registry Run Keys / Startup Folder
  • T1574.001 Hijack Execution Flow: DLL Search Order Hijacking
  • T1574.002 Hijack Execution Flow: DLL Side-Loading
  • T1543.003 Create or Modify System Process: Windows Service
  • T1140 Deobfuscate / Decode Files or Information
  • T1083 File and Directory Discovery

Defense Evasion

  • T1564.001 Hide Artifacts: Hidden Files and Directories
  • T1036.004 Masquerading: Task or Service
  • T1036.005 Masquerading: Match Legitimate Name or Location
  • T1027.006 Obfuscated Files or Information: HTML Smuggling

Credential Access

  • T1056.001 Input Capture: Keylogging

Collection

  • T1105 Ingress Tool Transfer

Command and Control

  • T1573.001 Encrypted Channel: Symmetric Cryptography
  • T1070.003 Mail Protocols
  • T1071.001 Web Protocol

DETECT Model Breaches

  • Anomalous Connection / Multiple Failed Connections to Rare Endpoint
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Anomalous File / New User Agent Followed By Numeric File Download
  • Anomalous Connection / Possible Callback URL

Indicators of Compromise (IoCs)

IoC - Type - Description + Confidence

45.142.166[.]112 - IP - PlugX C2 Endpoint / moderate - high

103.56.53[.]46 - IP - PlugX C2 Endpoint / moderate - high

Mozilla/5.0 (Windows NT 10.0;Win64;x64)AppleWebKit/537.36 - User Agent - PlugX User Agent / moderate – high

/8891431c - URI - PlugX URI / moderate-high

/ba12b866 - URI - PlugX URI / moderate -high

References

1. https://www.crowdstrike.com/blog/dll-side-loading-how-to-combat-threat-actor-evasion-techniques/

2. https://unit42.paloaltonetworks.com/plugx-variants-in-usbs/

3. https://news.sophos.com/en-us/2023/03/09/border-hopping-plugx-usb-worm/

4. https://thehackernews.com/2023/07/chinese-hackers-use-html-smuggling-to.html

5. https://www.cyfirma.com/outofband/html-smuggling-a-stealthier-approach-to-deliver-malware/

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nahisha Nobregas
SOC Analyst

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August 14, 2025

From Exploit to Escalation: Tracking and Containing a Real-World Fortinet SSL-VPN Attack

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Threat actors exploiting Fortinet CVEs

Over the years, Fortinet has issued multiple alerts about a wave of sophisticated attacks targeting vulnerabilities in its SSL-VPN infrastructure. Despite the release of patches to address these vulnerabilities, threat actors have continued to exploit a trio of Common Vulnerabilities and Exposures (CVEs) disclosed between 2022 and 2024 to gain unauthorized access to FortiGate devices.

Which vulnerabilities are exploited?

The vulnerabilities—CVE-2022-42475, CVE-2023-27997, and CVE-2024-21762—affect Fortinet’s SSL-VPN services and have been actively exploited by threat actors to establish initial access into target networks.

The vulnerabilities affect core components of FortiOS, allowing attackers to execute remote code on affected systems.

CVE-2022-42475

Type: Heap-Based Buffer Overflow in FortiOS SSL-VPN

Impact: Remote Code Execution (Actively Exploited)

This earlier vulnerability also targets the SSL-VPN interface and has been actively exploited in the wild. It allows attackers to execute arbitrary code remotely by overflowing a buffer in memory, often used to deploy malware or establish persistent backdoors [6].

CVE-2023-27997

Type: Heap-Based Buffer Overflow in FortiOS and FortiProxy

Impact: Remote Code Execution

This flaw exists in the SSL-VPN component of both FortiOS and FortiProxy. By exploiting a buffer overflow in the heap memory, attackers can execute malicious code remotely. This vulnerability is particularly dangerous because it can be triggered without authentication, making it ideal for an initial compromise [5].

CVE-2024-21762

Type: Out-of-Bounds Write in sslvpnd

Impact: Remote Code Execution

This vulnerability affects the SSL-VPN daemon (sslvpnd) in FortiOS. It allows unauthenticated remote attackers to send specially crafted HTTP requests that write data outside of allocated memory bounds. This can lead to arbitrary code execution, giving attackers full control over a device [4].

In short, these flaws enable remote attackers to execute arbitrary code without authentication by exploiting memory corruption issues such as buffer overflows and out-of-bounds writes. Once inside, threat actors use symbolic link (symlink) in order to maintain persistence on target devices across patches and firmware updates. This persistence then enables them to bypass security controls and manipulate firewall configurations, effectively turning patched systems into long-term footholds for deeper network compromise [1][2][3].

Darktrace’s Coverage

Darktrace detected a series of suspicious activities originating from a compromised Fortinet VPN device, including anomalous HTTP traffic, internal network scanning, and SMB reconnaissance, all indicative of post-exploitation behavior. Following initial detection by Darktrace’s real-time models, its Autonomous Response capability swiftly acted on the malicious activity, blocking suspicious connections and containing the threat before further compromise could occur.

Further investigation by Darktrace’s Threat Research team uncovered a stealthy and persistent attack that leveraged known Fortinet SSL-VPN vulnerabilities to facilitate lateral movement and privilege escalation within the network.

Phase 1: Initial Compromise – Fortinet VPN Exploitation

The attack on a Darktrace customer likely began on April 11 with the exploitation of a Fortinet VPN device running an outdated version of FortiOS. Darktrace observed a high volume of HTTP traffic originating from this device, specifically targeting internal systems. Notably, many of these requests were directed at the /cgi-bin/ directory,  a common target for attackers attempting to exploit web interfaces to run unauthorized scripts or commands. This pattern strongly indicated remote code execution attempts via the SSL-VPN interface [7].

Once access was gained, the threat actor likely modified existing firewall rules, a tactic often used to disable security controls or create hidden backdoors for future access. While Darktrace does not have direct visibility into firewall configuration changes, the surrounding activity and post-exploitation behavior indicated that such modifications were made to support long-term persistence within the network.

HTTP activity from the compromised Fortinet device, including repeated requests to /cgi-bin/ over port 8080.
Figure 1: HTTP activity from the compromised Fortinet device, including repeated requests to /cgi-bin/ over port 8080

Phase 2: Establishing Persistence & Lateral Movement

Shortly after the initial compromise of the Fortinet VPN device, the threat actor began to expand their foothold within the internal network. Darktrace detected initial signs of network scanning from this device, including the use of Nmap to probe the internal environment, likely in an attempt to identify accessible services and vulnerable systems.

Darktrace’s detection of unusual network scanning activities on the affected device.
Figure 2: Darktrace’s detection of unusual network scanning activities on the affected device.

Around the same time, Darktrace began detecting anomalous activity on a second device, specifically an internal firewall interface device. This suggested that the attacker had established a secondary foothold and was leveraging it to conduct deeper reconnaissance and move laterally through the network.

In an effort to maintain persistence within the network, the attackers likely deployed symbolic links in the SSL-VPN language file directory on the Fortinet device. While Darktrace did not directly observe symbolic link abuse, Fortinet has identified this as a known persistence technique in similar attacks [2][3]. Based on the observed post-exploitation behavior and likely firewall modifications, it is plausible that such methods were used here.

Phase 3: Internal Reconnaissance & Credential Abuse

With lateral movement initiated from the internal firewall interface device, the threat actor proceeded to escalate their efforts to map the internal network and identify opportunities for privilege escalation.

Darktrace observed a successful NTLM authentication from the internal firewall interface to the domain controller over the outdated protocol SMBv1, using the account ‘anonymous’. This was immediately followed by a failed NTLM session connection using the hostname ‘nmap’, further indicating the use of Nmap for enumeration and brute-force attempts. Additional credential probes were also identified around the same time, including attempts using the credential ‘guest’.

Darktrace detection of a series of login attempts using various credentials, with a mix of successful and unsuccessful attempts.
Figure 3: Darktrace detection of a series of login attempts using various credentials, with a mix of successful and unsuccessful attempts.

The attacker then initiated DCE_RPC service enumeration, with over 300 requests to the Endpoint Mapper endpoint on the domain controller. This technique is commonly used to discover available services and their bindings, often as a precursor to privilege escalation or remote service manipulation.

Over the next few minutes, Darktrace detected more than 1,700 outbound connections from the internal firewall interface device to one of the customer’s subnets. These targeted common services such as FTP (port 21), SSH (22), Telnet (23), HTTP (80), and HTTPS (443). The threat actor also probed administrative and directory services, including ports 135, 137, 389, and 445, as well as remote access via RDP on port 3389.

Further signs of privilege escalation attempts were observed with the detection of over 300 Netlogon requests to the domain controller. Just over half of these connections were successful, indicating possible brute-force authentication attempts, credential testing, or the use of default or harvested credentials.

Netlogon and DCE-RPC activity from the affected device, showing repeated service bindings to epmapper and Netlogon, followed by successful and failed NetrServerAuthenticate3 attempts.
Figure 4: Netlogon and DCE-RPC activity from the affected device, showing repeated service bindings to epmapper and Netlogon, followed by successful and failed NetrServerAuthenticate3 attempts.

Phase 4: Privilege Escalation & Remote Access

A few minutes later, the attacker initiated an RDP session from the internal firewall interface device to an internal server. The session lasted over three hours, during which more than 1.5MB of data was uploaded and over 5MB was downloaded.

Notably, no RDP cookie was observed during this session, suggesting manual access, tool-less exploitation, or a deliberate attempt to evade detection. While RDP cookie entries were present on other occasions, none were linked to this specific session—reinforcing the likelihood of stealthy remote access.

Additionally, multiple entries during and after this session show SSL certificate validation failures on port 3389, indicating that the RDP connection may have been established using self-signed or invalid certificates, a common tactic in unauthorized or suspicious remote access scenarios.

Darktrace’s detection of an RDP session from the firewall interface device to the server, lasting over 3 hours.
Figure 5: Darktrace’s detection of an RDP session from the firewall interface device to the server, lasting over 3 hours.

Darktrace Autonomous Response

Throughout the course of this attack, Darktrace’s Autonomous Response capability was active on the customer’s network. This enabled Darktrace to autonomously intervene by blocking specific connections and ports associated with the suspicious activity, while also enforcing a pre-established “pattern of life” on affected devices to ensure they were able to continue their expected business activities while preventing any deviations from it. These actions were crucial in containing the threat and prevent further lateral movement from the compromised device.

Darktrace’s Autonomous Response targeted specific connections and restricted affected devices to their expected patterns of life.
Figure 6: Darktrace’s Autonomous Response targeted specific connections and restricted affected devices to their expected patterns of life.

Conclusion

This incident highlights the importance of important staying on top of patching and closely monitoring VPN infrastructure, especially for internet-facing systems like Fortinet devices. Despite available patches, attackers were still able to exploit known vulnerabilities to gain access, move laterally and maintain persistence within the customer’s network.

Attackers here demonstrated a high level of stealth and persistence. Not only did they gain access to the network and carry out network scans and lateral movement, but they also used techniques such as symbolic link abuse, credential probing, and RDP sessions without cookies to avoid detection.  Darktrace’s detection of the post-exploitation activity, combined with the swift action of its Autonomous Response technology, successfully blocked malicious connections and contained the attack before it could escalate

Credit to Priya Thapa (Cyber Analyst), Vivek Rajan (Cyber Analyst), and Ryan Traill (Analyst Content Lead)

Appendices

Real-time Detection Model Alerts

·      Device / Suspicious SMB Scanning Activity

·      Device / Anomalous Nmap Activity

·      Device / Network Scan

·      Device / RDP Scan

·      Device / ICMP Address Scan

Autonomous Response Model Alerts:  

·      Antigena / Network / Insider Threat / Antigena Network Scan Block

·       Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block

MITRE ATT&CK Mapping

Initial Access – External Remote Services – T1133

Initial Access – Valid Accounts – T1078

Execution – Exploitation for Client Execution – T1203

Persistence – Account Manipulation – T1098

Persistence – Application Layer Protocol – T1071.001

Privilege Escalation – Exploitation for Privilege Escalation – T1068

Privilege Escalation – Valid Accounts – T1078

Defense Evasion – Masquerading – T1036

Credential Access – Brute Force – T1110

Discovery – Network Service Scanning – T1046

Discovery – Remote System Discovery – T1018

Lateral Movement – Remote Services – T1021

Lateral Movement – Software Deployment Tools – T1072

Collection – Data from Local System – T1005

Collection – Data Staging – T1074

Exfiltration – Exfiltration Over Alternative Protocol – T1048

References

[1]  https://www.tenable.com/blog/cve-2024-21762-critical-fortinet-fortios-out-of-bound-write-ssl-vpn-vulnerability

[2] https://thehackernews.com/2025/04/fortinet-warns-attackers-retain.html

[3] https://www.cisa.gov/news-events/alerts/2025/04/11/fortinet-releases-advisory-new-post-exploitation-technique-known-vulnerabilities

[4] https://www.fortiguard.com/psirt/FG-IR-24-015

[5] https://www.tenable.com/blog/cve-2023-27997-heap-based-buffer-overflow-in-fortinet-fortios-and-fortiproxy-ssl-vpn-xortigate

[6]  https://www.tenable.com/blog/cve-2022-42475-fortinet-patches-zero-day-in-fortios-ssl-vpns

[7] https://www.fortiguard.com/encyclopedia/ips/12475

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

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Priya Thapa
Cyber Analyst

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August 14, 2025

How Organizations are Addressing Cloud Investigation and Response

Cloud investigation and responseDefault blog imageDefault blog image

Why cloud investigation and response needs to evolve

As organizations accelerate their move to the cloud, they’re confronting two interrelated pressures: a rapidly expanding attack surface and rising regulatory scrutiny. The dual pressure is forcing security practitioners to evolve their strategies in the cloud, particularly around investigation and response, where we see analysts spending the most time. This work is especially difficult in the cloud, often requiring experienced analysts to manually stitch together evidence across fragmented systems, unfamiliar platforms, and short-lived assets.

However, adapting isn’t easy. Many teams are operating with limited budgets and face a shortage of cloud-specific security talent. That’s why more organizations are now prioritizing tools that not only deliver deep visibility and rapid response in the cloud, but also help upskill their analysts to keep pace with threats and compliance demands.

Our 2024 survey report highlights just how organizations are recognizing gaps in their cloud security, feeling the heat from regulators, and making significant investments to bolster their cloud investigation capabilities.

In this blog post, we’ll explore the current challenges, approaches, and strategies organizations are employing to enhance their cloud investigation and incident response.

Recognizing the gaps in current cloud investigation and response methods

Complex environments & static tools

Due to the dynamic nature of cloud infrastructure, ephemeral assets, autoscaling environments, and multi-cloud complexity, traditional investigation and response methods which rely on static snapshots and point-in-time data, are fundamentally mismatched. And with Cloud environment APIs needing deep provider knowledge and scripting skills to extract much needed evidence its unrealistic for one person to master all aspects of cloud incident response.

Analysts are still stitching together logs from fragmented systems, manually correlating events, and relying on post-incident forensics that often arrive too late to drive meaningful response. These approaches were built for environments that rarely changed. In the cloud, where assets may only exist for minutes and attacker movement can span regions or accounts in seconds, point-in-time visibility simply can’t keep up. As a result, critical evidence is missed, timelines are incomplete, and investigations drag on longer than they should.

Even some modern approaches still depend heavily on static configurations, delayed snapshots, or siloed visibility that can’t keep pace with real-time attacker movement.

There is even the problem of  identifying what cloud data sources hold the valuable information needed to investigate in the first place. With AWS alone having over 200 products, each with its own security practices and data sources.It can be challenging to identify where you need to be looking.  

To truly secure the cloud, investigation and response must be continuous, automated, and context-rich. Tools should be able to surface the signal from the noise and support analysts at every step, even without deep forensics expertise.

Increasing compliance pressure

With the rise of data privacy regulations and incident reporting mandates worldwide, organizations face heightened scrutiny. Noncompliance can lead to severe penalties, making it crucial to have robust cloud investigation and response mechanisms in place. 74% of organizations surveyed reported that data privacy regulations complicate incident response, underscoring the urgency to adapt to regulatory requirements.

In addition, a majority of organizations surveyed (89%) acknowledged that they suffer damage before they can fully contain and investigate incidents, particularly in cloud environments, highlighting the need for enhanced cloud capabilities.  

Enhancing cloud investigation and response

To address these challenges, organizations are actively growing their capabilities to perform investigations in the cloud. Key steps include:

Allocating and increasing budgets:  

Recognizing the importance of cloud-specific investigation tools, many organizations have started to allocate dedicated budgets for cloud forensics. 83% of organizations have budgeted for cloud forensics, with 77% expecting this budget to increase. This reflects a strong commitment to improving cloud security.

Implementing automation that understands cloud behavior

Automation isn’t just about speeding up tasks. While modern threats require speed and efficiency from defenders, automation aims to achieve this by enabling consistent decision making across unique and dynamic environments. Traditional SOAR platforms, often designed for static on-prem environments, struggle to keep pace with the dynamic and ephemeral nature of the cloud, where resources can disappear before a human analyst even has a chance to look at them. Cloud-native automation, designed to act on transient infrastructure and integrate seamlessly with cloud APIs, is rapidly emerging as the more effective approach for real-time investigation and response. Automation can cover collection, processing, and storage of incident evidence without ever needing to wait for human intervention and the evidence is ready and waiting all in once place, regardless of if the evidence is cloud-provider logs, disk images, or  memory dumps. With the right automation tools you can even go further and automate the full process from end to end covering acquisition, processing, analysis, and response.

Artificial Intelligence (AI) that augments analysts’ intuition not just adds speed

While many vendors tout AI’s ability to “analyze large volumes of data,” that’s table stakes. The real differentiator is how AI understands the narrative of an incident, surfacing high-fidelity alerts, correlating attacker movement across cloud and hybrid environments, and presenting findings in a way that upskills rather than overwhelms analysts.  

In this space, AI isn’t just accelerating investigations, it’s democratizing them by reducing the reliance on highly specialized forensic expertise.  

Strategies for effective cloud investigation and response

Organizations are also exploring various strategies to optimize their cloud investigation and response capabilities:

Enhancing visibility and control:

  • Unified platforms: Implementing platforms that provide a unified view across multiple cloud environments can help organizations achieve better visibility and control. This consolidation reduces the complexity of managing disparate tools and data sources.
  • Improved integration: Ensuring that all security tools and platforms are seamlessly integrated is critical. This integration facilitates better data sharing and cohesive incident management.
  • Cloud specific expertise: Training and Recruitment: Investing in training programs to develop cloud-specific skills among existing staff and recruiting experts with cloud security knowledge can bridge the skill gap.
  • Continuous learning: Given the constantly evolving nature of cloud threats, continuous learning and adaptation are essential for maintaining effective security measures.

Leveraging automation and AI:

  • Automation solutions: Automation solutions for cloud environments can significantly speed up and simplify incident response efficiency. These solutions can handle repetitive tasks, allowing security teams to focus on more complex issues.
  • AI powered analysis: AI can assist in rapidly analyzing incident data, identifying anomalies, and predicting potential threats. This proactive approach can help prevent incidents before they escalate.

Cloud investigation and response with Darktrace

Darktrace’s  forensic acquisition & investigation capabilities helps organizations address the complexities of cloud investigations and incident response with ease. The product seamlessly integrates with AWS, GCP, and Azure, consolidating data from multiple cloud environments into one unified platform. This integration enhances visibility and control, making it easier to manage and respond to incidents across diverse cloud infrastructures.

By leveraging machine learning and automation, Forensic Acquisition & Investigation accelerates the investigation process by quickly analyzing vast amounts of data, identifying patterns, and providing actionable insights. Automation reduces manual effort and response times, allowing your security team to focus on the most pressing issues.

Forensic Acquisition & Investigation can help you stay ahead of threats whilst also meeting regulatory requirements, helping you to maintain a robust cloud security position.

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