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February 2, 2022

Why AAA Washington Chose Autonomous Response

Learn how AAA Washington improved cybersecurity with an autonomous response. Explore the reasons and benefits behind this strategic decision.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Ron Nichols
Senior Information Security Analyst at AAA Washington (Guest Contributor)
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02
Feb 2022

AAA Washington is best known for its emergency road service, but operates in a broader range of areas including insurance and travel. Our priorities from a security side are two-fold: making sure we are adequately prepared to defend against advanced and pertinent threats like ransomware, and protecting the sensitive data of our employees and our members.

About two years ago, we hit a fork in the road. Our information security team was conscious that we had a gap in real-time monitoring, and in particular, 24/7 response. It wasn’t that we didn’t already have tools in place, or that we weren’t shipping logs, we just didn’t have a 24/7 protocol. So if an attack were to come in at 3am, for example, we weren’t confident enough in our ability to take immediate action to contain the threat.

So we looked at two options. It was our Matrix ‘red pill or blue pill’ moment: a choice between the willingness to learn a life-changing truth by taking the red pill, or taking the blue pill and opting for the more traditional path.

For us, that blue pill – and what many recommended at the time – was the option of consulting an external 24/7 Security Operations Center. We knew this would solve our problem, but it also had a lot of drawbacks, mainly around time consumption: you have to get a service-level agreement (SLA) in place, set up SNMP traps, ship logs over to the SOC, who are then tasked with untangling those logs. You know that the SOC is then looking at AAA Washington’s environment along with hundreds of others. You’ve got to develop a relationship with the SOC technician who doesn’t know the nuances of your environment or your business logic…

So understandably there was a level of reluctance there.

And then we had the red pill, which for us, was Darktrace, offering AI technology that could learn our environment all by itself, and respond autonomously to emerging attacks. No steep learning curve, no ongoing maintenance.

We had to try it. Cloud deployments are available but even for our on-prem arrangement, the trial process was a no-brainer: we got the box, plugged it in, and we were off and going. If we didn’t like it, all we had to do was unplug it and ship it back.

The visibility Darktrace gave us was immediately apparent, and in that first week it alerted us to the fact that every other night, 1GB of outbound traffic was going to an East Coast data center from our back-up appliance. We thought we knew what was going on in our digital enterprise, but we had no idea – Darktrace providing that knowledge and filling those gaps showed us that this was heading exactly in the direction we wanted.

Autonomous Response

So full marks for visibility and anomaly detection, but what about that response capability that led us to consider Darktrace in the first place? We were keen to see what actions Antigena would recommend and assess their accuracy and severity.

Being naturally risk-averse at AAA Washington, we initially set Antigena up in human confirmation mode, meaning an operator had to give the green light before it took action. It took about two weeks for it to learn the nuances of our digital environment, and it wasn’t long before we found its actions were extremely accurate, and minimally disruptive.

It never took drastic action like quarantining a device, it simply stopped what we needed it to. It played a significant role in protecting us in the wake of some high-profile attacks, including the SUNBURST attacks and the more recent Log4shell vulnerability.

Adapting to a hybrid cloud strategy

In the two years since deploying Darktrace, we have made significant changes to our digital infrastructure – including, like so many others, migrating to the cloud. I wondered whether we would lose the visibility and protection we got from Darktrace when this happened.

But with its dedicated SaaS Modules for Microsoft 365 and others, Darktrace had this covered. It’s been able to shed a light on malicious activity occurring across our full Microsoft 365 product suite.

We can see things like unusual email forwarding rules that indicate an account takeover. With other tools, it takes six to eight clicks to find that information. The information is available, but accessing that data is a complex and convoluted process. Darktrace delivers that holy grail of having a single pane of glass view in a security tool. Having that detailed one stop view means reducing mean time to understanding, and mean time to response.

Self-Learning AI on the endpoint

And when large-scale remote working came about, Darktrace again brought visibility and Autonomous Response to cover our endpoint devices, protecting them from threats like ransomware that would go undetected from network coverage alone. The ability to stop these threats at the first hurdle, before they spread and infected other devices, was crucial for us.

It was another case of Darktrace adapting, and another reason I’m confident about working with Darktrace as a long-term partner: every time I think Darktrace is going to not be as relevant, these new developments bring us up to speed.

Keeping the show on the road

Darktrace has done exactly what we wanted to do by filling that gap we had in 24/7 response. But it has gone further by proving that time and time again, it can adapt as our digital infrastructure changes and grows, and can cover our employees wherever they work.

The technology presents us with all the information we need in a single pane of glass with the Threat Visualizer. With the Mobile App, I can get notifications of high-priority alerts and Darktrace’s autonomous actions, wherever I am. And when there’s a serious incident, there is always someone available to offer support and get me what I need to know, fast.

Taking that red pill all those months ago was one of the best decisions I’ve made as an IT security professional. Whatever challenges are down the road, I’m confident Darktrace will be there to meet them.

Hear from more Darktrace customers

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Ron Nichols
Senior Information Security Analyst at AAA Washington (Guest Contributor)

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January 13, 2026

Runtime Is Where Cloud Security Really Counts: The Importance of Detection, Forensics and Real-Time Architecture Awareness

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Introduction: Shifting focus from prevention to runtime

Cloud security has spent the last decade focused on prevention; tightening configurations, scanning for vulnerabilities, and enforcing best practices through Cloud Native Application Protection Platforms (CNAPP). These capabilities remain essential, but they are not where cloud attacks happen.

Attacks happen at runtime: the dynamic, ephemeral, constantly changing execution layer where applications run, permissions are granted, identities act, and workloads communicate. This is also the layer where defenders traditionally have the least visibility and the least time to respond.

Today’s threat landscape demands a fundamental shift. Reducing cloud risk now requires moving beyond static posture and CNAPP only approaches and embracing realtime behavioral detection across workloads and identities, paired with the ability to automatically preserve forensic evidence. Defenders need a continuous, real-time understanding of what “normal” looks like in their cloud environments, and AI capable of processing massive data streams to surface deviations that signal emerging attacker behavior.

Runtime: The layer where attacks happen

Runtime is the cloud in motion — containers starting and stopping, serverless functions being called, IAM roles being assumed, workloads auto scaling, and data flowing across hundreds of services. It’s also where attackers:

  • Weaponize stolen credentials
  • Escalate privileges
  • Pivot programmatically
  • Deploy malicious compute
  • Manipulate or exfiltrate data

The challenge is complex: runtime evidence is ephemeral. Containers vanish; critical process data disappears in seconds. By the time a human analyst begins investigating, the detail required to understand and respond to the alert, often is already gone. This volatility makes runtime the hardest layer to monitor, and the most important one to secure.

What Darktrace / CLOUD Brings to Runtime Defence

Darktrace / CLOUD is purpose-built for the cloud execution layer. It unifies the capabilities required to detect, contain, and understand attacks as they unfold, not hours or days later. Four elements define its value:

1. Behavioral, real-time detection

The platform learns normal activity across cloud services, identities, workloads, and data flows, then surfaces anomalies that signify real attacker behavior, even when no signature exists.

2. Automated forensic level artifact collection

The moment Darktrace detects a threat, it can automatically capture volatile forensic evidence; disk state, memory, logs, and process context, including from ephemeral resources. This preserves the truth of what happened before workloads terminate and evidence disappears.

3. AI-led investigation

Cyber AI Analyst assembles cloud behaviors into a coherent incident story, correlating identity activity, network flows, and Cloud workload behavior. Analysts no longer need to pivot across dashboards or reconstruct timelines manually.

4. Live architectural awareness

Darktrace continuously maps your cloud environment as it operates; including services, identities, connectivity, and data pathways. This real-time visibility makes anomalies clearer and investigations dramatically faster.

Together, these capabilities form a runtime-first security model.

Why CNAPP alone isn’t enough

CNAPP platforms excel at pre deployment checks all the way down to developer workstations, identifying misconfigurations, concerning permission combinations, vulnerable images, and risky infrastructure choices. But CNAPP’s breadth is also its limitation. CNAPP is about posture. Runtime defense is about behavior.

CNAPP tells you what could go wrong; runtime detection highlights what is going wrong right now.

It cannot preserve ephemeral evidence, correlate active behaviors across domains, or contain unfolding attacks with the precision and speed required during a real incident. Prevention remains essential, but prevention alone cannot stop an attacker who is already operating inside your cloud environment.

Real-world AWS Scenario: Why Runtime Monitoring Wins

A recent incident detected by Darktrace / CLOUD highlights how cloud compromises unfold, and why runtime visibility is non-negotiable. Each step below reflects detections that occur only when monitoring behavior in real time.

1. External Credential Use

Detection: Unusual external source for credential use: An attacker logs into a cloud account from a never-before-seen location, the earliest sign of account takeover.

2. AWS CLI Pivot

Detection: Unusual CLI activity: The attacker switches to programmatic access, issuing commands from a suspicious host to gain automation and stealth.

3. Credential Manipulation

Detection: Rare password reset: They reset or assign new passwords to establish persistence and bypass existing security controls.

4. Cloud Reconnaissance

Detection: Burst of resource discovery: The attacker enumerates buckets, roles, and services to map high value assets and plan next steps.

5. Privilege Escalation

Detection: Anomalous IAM update: Unauthorized policy updates or role changes grant the attacker elevated access or a backdoor.

6. Malicious Compute Deployment

Detection: Unusual EC2/Lambda/ECS creation: The attacker deploys compute resources for mining, lateral movement, or staging further tools.

7. Data Access or Tampering

Detection: Unusual S3 modifications: They alter S3 permissions or objects, often a prelude to data exfiltration or corruption.

Only some of these actions would appear in a posture scan, crucially after the fact.
Every one of these runtime detections is visible only through real-time behavioral monitoring while the attack is in progress.

The future of cloud security Is runtime-first

Cloud defense can no longer revolve solely around prevention. Modern attacks unfold in runtime, across a fast-changing mesh of workloads, services, and — critically — identities. To reduce risk, organizations must be able to detect, understand, and contain malicious activity as it happens, before ephemeral evidence disappears and before attacker's pivot across identity layers.

Darktrace / CLOUD delivers this shift by turning runtime, the most volatile and consequential layer in the cloud, into a fully defensible control point through unified visibility across behavior, workloads, and identities. It does this by providing:

  • Real-time behavior detection across workloads and identity activity
  • Autonomous response actions for rapid containment
  • Automated forensic level artifact preservation the moment events occur
  • AI-driven investigation that separates weak signals from true attacker patterns
  • Live cloud environment insight to understand context and impact instantly

Cloud security must evolve from securing what might go wrong to continuously understanding what is happening; in runtime, across identities, and at the speed attackers operate. Unifying runtime and identity visibility is how defenders regain the advantage.

[related-resource]

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About the author
Adam Stevens
Senior Director of Product, Cloud | Darktrace

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January 12, 2026

Maduro Arrest Used as a Lure to Deliver Backdoor

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Introduction

Threat actors frequently exploit ongoing world events to trick users into opening and executing malicious files. Darktrace security researchers recently identified a threat group using reports around the arrest of Venezuelan President Nicolàs Maduro on January 3, 2025, as a lure to deliver backdoor malware.

Technical Analysis

While the exact initial access method is unknown, it is likely that a spear-phishing email was sent to victims, containing a zip archive titled “US now deciding what’s next for Venezuela.zip”. This file included an executable named “Maduro to be taken to New York.exe” and a dynamic-link library (DLL), “kugou.dll”.  

The binary “Maduro to be taken to New York.exe” is a legitimate binary (albeit with an expired signature) related to KuGou, a Chinese streaming platform. Its function is to load the DLL “kugou.dll” via DLL search order. In this instance, the expected DLL has been replaced with a malicious one with the same name to load it.  

DLL called with LoadLibraryW.
Figure 1: DLL called with LoadLibraryW.

Once the DLL is executed, a directory is created C:\ProgramData\Technology360NB with the DLL copied into the directory along with the executable, renamed as “DataTechnology.exe”. A registry key is created for persistence in “HKCU\Software\Microsoft\Windows\CurrentVersion\Run\Lite360” to run DataTechnology.exe --DATA on log on.

 Registry key added for persistence.
Figure 2. Registry key added for persistence.
Folder “Technology360NB” created.
Figure 3: Folder “Technology360NB” created.

During execution, a dialog box appears with the caption “Please restart your computer and try again, or contact the original author.”

Message box prompting user to restart.
Figure 4. Message box prompting user to restart.

Prompting the user to restart triggers the malware to run from the registry key with the command --DATA, and if the user doesn't, a forced restart is triggered. Once the system is reset, the malware begins periodic TLS connections to the command-and-control (C2) server 172.81.60[.]97 on port 443. While the encrypted traffic prevents direct inspection of commands or data, the regular beaconing and response traffic strongly imply that the malware has the ability to poll a remote server for instructions, configuration, or tasking.

Conclusion

Threat groups have long used geopolitical issues and other high-profile events to make malicious content appear more credible or urgent. Since the onset of the war in Ukraine, organizations have been repeatedly targeted with spear-phishing emails using subject lines related to the ongoing conflict, including references to prisoners of war [1]. Similarly, the Chinese threat group Mustang Panda frequently uses this tactic to deploy backdoors, using lures related to the Ukrainian war, conventions on Tibet [2], the South China Sea [3], and Taiwan [4].  

The activity described in this blog shares similarities with previous Mustang Panda campaigns, including the use of a current-events archive, a directory created in ProgramData with a legitimate executable used to load a malicious DLL and run registry keys used for persistence. While there is an overlap of tactics, techniques and procedures (TTPs), there is insufficient information available to confidently attribute this activity to a specific threat group. Users should remain vigilant, especially when opening email attachments.

Credit to Tara Gould (Malware Research Lead)
Edited by Ryan Traill (Analyst Content Lead)

Indicators of Compromise (IoCs)

172.81.60[.]97
8f81ce8ca6cdbc7d7eb10f4da5f470c6 - US now deciding what's next for Venezuela.zip
722bcd4b14aac3395f8a073050b9a578 - Maduro to be taken to New York.exe
aea6f6edbbbb0ab0f22568dcb503d731  - kugou.dll

References

[1] https://cert.gov.ua/article/6280422  

[2] https://www.ibm.com/think/x-force/hive0154-mustang-panda-shifts-focus-tibetan-community-deploy-pubload-backdoor

[3] https://www.ibm.com/think/x-force/hive0154-targeting-us-philippines-pakistan-taiwan

[4] https://www.ibm.com/think/x-force/hive0154-targeting-us-philippines-pakistan-taiwan

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About the author
Tara Gould
Malware Research Lead
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