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November 29, 2020

Darktrace Cyber Analyst Investigates Sodinokibi Ransomware

Darktrace’s Cyber AI Analyst uncovers the intricate details of a Sodinokibi ransomware attack on a retail organization. Dive into this real-time incident.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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29
Nov 2020

Sodinokibi is one of the most lucrative ransomware strains of 2020, with its creators, cyber-criminal gang REvil, recently claiming over $100 million in profits this year alone. The prevalent threat is known to wipe backup files, encrypt files on local shares and exfiltrate data.

Exfiltration before encryption is a technique being increasingly adopted by profit-seeking cyber-criminals, who can threaten to leak the stolen data should a target organization not comply with their demands. Sodinobiki also makes heavy use of code obfuscation and encryption techniques to evade detection by signature-based, anti-virus solutions.

Darktrace’s AI recently detected Sodinokibi targeting a retail organization in the US. Prior to this year, the company operated primarily face-to-face in physical stores, but have conducted the majority of their business in the digital realm since the onset of the pandemic.

Cyber AI Analyst automatically launched a full investigation into this incident in real time, as the attack was unfolding. The technology provided summary reports of the entire incident which the security team could immediately action for incident response. This blog explores its findings.

Sodinokibi timeline

Darktrace automatically investigated on the full scope of the Sodinokibi attack, with Cyber AI Analyst clearly identifying and summarising every stage of the attack lifecycle, which played out over the course of three weeks as below:

Figure 1: A timeline of the attack

Darktrace produced a large number of security-relevant anomalies associated with just three credentials, and displayed these along a common timeline shown below:

Figure 2: A timeline view of anomaly detections separated by users. Note the clusters of model breaches for the compromised credentials leading up to October 14.

While a human analyst might have been able to identify these unusual patterns and investigate what caused the clusters of anomalous activity, this process would have taken precious hours during a crisis. Cyber AI Analyst automatically performed the same analysis using supervised machine learning trained on Darktrace’s world-leading analysts, generating meaningful summaries of each stage of the event in real time, as the incident unfolded.

REvil ransomware attack

The following events occurred during a free trial period, and Darktrace was not being actively monitored. Its Autonomous Response technology, Darktrace Antigena, was installed in passive mode, and in the absence of automatic interference at an early stage, this compromise was allowed to unfold without interruption. However, with Darktrace’s AI learning normal ‘patterns of life’ for every device in the background, identifying anomalies, and launching an automated investigation into the attack, we are able to go back into the Threat Visualizer and see how the incident unfolded.

The attack began when the credentials of a highly privileged member of the retail organization’s IT team were compromised. REvil is known to make use of phishing emails, exploit kits, server vulnerabilities, and compromised MSP networks for initial intrusion.

In this case, the attacker used the IT credential to compromise a domain controller and exfiltrate data directly after initial reconnaissance. Darktrace’s AI detected the attacker logging into the domain controller via SMB, writing suspicious files and then deleting batch scripts and log files in the root directory to clear their tracks.

The domain controller then made connections to several rare external endpoints, and Darktrace witnessed a 28MB upload that was likely exfiltration of initial reconnaissance data. Four days later, the attacker connected to the same endpoint (sadstat[.]com) – likely a stager download for C2, which was then initiated via connections on port 443 later that same day.

A week on from the intial C2 connection, a SQL server was detected engaging in network scanning as the attacker sought to move laterally in search of sensitive and valuable data. Over the course of two weeks, Darktrace witnessed unusual internal RDP connections using administrative credentials, before data was uploaded to multiple cloud storage endpoints as well as an SSH server. PsExec was used to deploy the ransomware, resulting in file encryption.

The evasive nature of modern ransomware

REvil started with an inherent advantage in that they were armed with the credentials of a highly privileged IT admin. Nevertheless, they still made several attempts to evade traditional, signature-based tools, such as ‘Living off the Land’ – using common tools such PsExec, WMI, RDP to blend into to legitimate activity.

They leveraged frequently-used cloud storage solutions like Dropbox and pCloud for data transfer, and they conducted SSH on port 443, blending in with SSL connections on the same port. They used a newly-registered domain for C2 communication, meaning Open Source Intelligence Tools (OSINT) were blind to the threat.

Finally, the malware itself was evasive in that it made use of code obfuscation and encryption, and had no need for a system library or API imports. This is the basis for most modern ransomware attacks, and the reality is signature-based tools cannot keep up. Darktrace’s AI not only detected the anomalous activity associated with every stage of the attack, but generated fleshed-out summaries of each stage of the attack with Cyber AI Analyst.

Cyber AI Analyst: Real-time incident reporting

Between September 21 and October 12, Cyber AI Analyst created 15 incidents, investigating dozens of point detections and creating a coherent attack narrative.

Figure 3: Cyber AI Incident log of the first compromised DC. This incident tab details the connections to sadstat[.]com

Figure 4: The DC establishes C2 to the first GHOSTnet GmbH IP

Figure 5: This incident tab highlights the file encryption of files on network shares

Figure 6: Darktrace surfaces the IT admin account takeover

Figure 7: Example of a client type device involved in extensive administrative RDP and SMB activity, as well as data uploads to Dropbox (this upload to Dropbox occurs few seconds before file encryption begins)

REvil vs AI

This Sodinokibi ransomware attack slipped under the radar of a range of traditional tools deployed by the retail organization. However, despite the threat dwelling in the retail organization’s digital environment for over a month, and REvil using local tools to blend in to regular traffic, from Darktrace’s perspective these actions were noisy in comparison to the organization’s normal ‘pattern of life’, setting off a series of alerts and investigations.

Darktrace’s Cyber AI Analyst was able to autonomously investigate nearly every attack phase of the ransomware. The technology works around the clock, without requiring training or time off, and can often reduce hours or days of incident response into just minutes, reducing time to triage by up to 92% and augmenting the capabilities of the human security team.

Thanks to Darktrace analyst Joel Lee for his insights on the above threat find.

Learn more about Cyber AI Analyst

Darktrace model detections:

  • Anomalous Connection / Active Remote Desktop Tunnel
  • Anomalous Connection / Data Sent To New External Device
  • Anomalous Connection / Data Sent to Rare Domain
  • Anomalous Connection / High Volume of New or Uncommon Service Control
  • Anomalous Connection / SMB Enumeration
  • Anomalous Connection / Uncommon 1 GiB Outbound
  • Anomalous Connection / Unusual Admin RDP Session
  • Anomalous Connection / Unusual Admin SMB Session
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Anomalous Server Activity / Anomalous External Activity from Critical Network Device
  • Compliance / SMB Drive Write
  • Compliance / Possible Tor Usage
  • Compromise / Ransomware / Ransom or Offensive Words Written to SMB
  • Compromise / Ransomware / Suspicious SMB Activity
  • Device / ICMP Address Scan
  • Device / Multiple Lateral Movement Model Breaches
  • Device / Network Scan
  • Device / New or Uncommon WMI Activity
  • Device / New or Unusual Remote Command Execution
  • Device / RDP Scan
  • Device / Suspicious Network Scan Activity
  • Unusual Activity / Enhanced Unusual External Data Transfer
  • Unusual Activity / Unusual Internal Connections
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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