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January 13, 2025

Agent vs. Agentless Cloud Security: Why Deployment Methods Matter

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13
Jan 2025
Cloud security solutions can be deployed with agentless or agent-based approaches or use a combination of methods. Organizations must weigh which method applies best to the assets and data the tool will protect.

The rapid adoption of cloud technologies has brought significant security challenges for organizations of all sizes. According to recent studies, over 70% of enterprises now operate in hybrid or multi-cloud environments, with 93% employing a multi-cloud strategy[1]. This complexity requires robust security tools, but opinions vary on the best deployment method—agent-based, agentless, or a combination of both.

Agent-based and agentless cloud security approaches offer distinct benefits and limitations, and organizations often make deployment choices based on their unique needs depending on the function of the specific assets covered, the types of data stored, and cloud architecture, such as hybrid or multi-cloud deployments.

For example, agentless solutions are increasingly favored for their ease of deployment and ability to provide broad visibility across dynamic cloud environments. These are especially useful for DevOps teams, with 64% of organizations citing faster deployment as a key reason for adopting agentless tools[2].

On the other hand, agent-based solutions remain the preferred choice for environments requiring deep monitoring and granular control, such as securing sensitive high-value workloads in industries like finance and healthcare. In fact, over 50% of enterprises with critical infrastructure report relying on agent-based solutions for their advanced protection capabilities[3].

As the debate continues, many organizations are turning to combined approaches, leveraging the strengths of both agent-based and agentless tools to address the full spectrum of their security needs for comprehensive coverage. Understanding the capabilities and limitations of these methods is critical to building an effective cloud security strategy that adapts to evolving threats and complex infrastructures.

Agent-based cloud security

Agent-based security solutions involve deploying software agents on each device or system that needs protection. Agent-based solutions are great choices when you need in-depth monitoring and protection capabilities. They are ideal for organizations that require deep security controls and real-time active response, particularly in hybrid and on-premises environments.

Key advantages include:

1. Real-time monitoring and protection: Agents detect and block threats like malware, ransomware, and anomalous behaviors in real time, providing ongoing protection and enforcing compliance by continuously monitoring workload activities.  Agents enable full control over workloads for active response such as blocking IP addresses, killing processes, disabling accounts, and isolating infected systems from the network, stopping lateral movement.

2. Deep visibility for hybrid environments: Agent-based approaches allow for full visibility across on-premises, hybrid, and multi-cloud environments by deploying agents on physical and virtual machines. Agents offer detailed insights into system behavior, including processes, files, memory, network connections, and more, detecting subtle anomalies that might indicate security threats. Host-based monitoring tracks vulnerabilities at the system and application level, including unpatched software, rogue processes, and unauthorized network activity.

3. Comprehensive coverage: Agents are very effective in hybrid environments (cloud and on-premises), as they can be installed on both physical and virtual machines.  Agents can function independently on each host device onto which they are installed, which is especially helpful for endpoints that may operate outside of constant network connectivity.

Challenges:

1. Resource-intensive: Agents can consume CPU, memory, and network resources, which may affect performance, especially in environments with large numbers of workloads or ephemeral resources.

2. Challenging in dynamic environments: Managing hundreds or thousands of agents in highly dynamic or ephemeral environments (e.g., containers, serverless functions) can be complex and labor-intensive.

3. Slower deployment: Requires agent installation on each workload or instance, which can be time-consuming, particularly in large or complex environments.  

Agentless cloud security

Agentless security does not require software agents to be installed on each device. Instead, it uses cloud infrastructure and APIs to perform security checks. Agentless solutions are highly scalable with minimal impact on performance, and ideal for cloud-native and highly dynamic environments like serverless and containerized. These solutions are great choices for your cloud-native and multi-cloud environments where rapid deployment, scalability, and minimal impact on performance are critical, but response actions can be handled through external tools or manual processes.

Key advantages include:

1. Scalability and ease of deployment: Because agentless security doesn’t require installation on each individual device, it is much easier to deploy and can quickly scale across a vast number of cloud assets. This approach is ideal for environments where resources are frequently created and destroyed (e.g., serverless, containerized workloads), as there is no need for agent installation or maintenance.

2. Reduced system overhead: Without the need to run local agents, agentless security minimizes the impact on system performance. This is crucial in high-performance environments.

3. Broad visibility: Agentless security connects via API to cloud service providers, offering near-instant visibility and threat detection. It provides a comprehensive view of your cloud environment, making it easier to manage and secure large and complex infrastructures.

Challenges

1. Infrastructure-level monitoring: Agentless solutions rely on cloud service provider logs and API calls, meaning that detection might not be as immediate as agent-based solutions. They collect configuration data and logs, focusing on infrastructure misconfigurations, identity risks, exposed resources, and network traffic, but lack visibility and access to detailed, system-level information such as running processes and host-level vulnerabilities.

2. Cloud-focused: Primarily for cloud environments, although some tools may integrate with on-premises systems through API-based data gathering. For organizations with hybrid cloud environments, this approach fragments visibility and security, leading to blind spots and increasing security risk.

3. Passive remediation: Typically provides alerts and recommendations, but lacks deep control over workloads, requiring manual intervention or orchestration tools (e.g., SOAR platforms) to execute responses. Some agentless tools trigger automated responses via cloud provider APIs (e.g., revoking permissions, adjusting security groups), but with limited scope.

Combined agent-based and agentless approaches

A combined approach leverages the strengths of both agent-based and agentless security for complete coverage. This hybrid strategy helps security teams achieve comprehensive coverage by:

  • Using agent-based solutions for deep, real-time protection and detailed monitoring of critical systems or sensitive workloads.
  • Employing agentless solutions for fast deployment, broader visibility, and easier scalability across all cloud assets, which is particularly useful in dynamic cloud environments where workloads frequently change.

The combined approach has distinct practical applications. For example, imagine a financial services company that deals with sensitive transactions. Its security team might use agent-based security for critical databases to ensure stringent protections are in place. Meanwhile, agentless solutions could be ideal for less critical, transient workloads in the cloud, where rapid scalability and minimal performance impact are priorities. With different data types and infrastructures, the combined approach is best.

Best of both worlds: The benefits of a combined approach

The combined approach not only maximizes security efficacy but also aligns with diverse operational needs. This means that all parts of the cloud environment are secured according to their risk profile and functional requirements. Agent-based deployment provides in-depth monitoring and active protection against threats, suitable for environments requiring tight security controls, such as financial services or healthcare data processing systems. Agentless deployment complements agents by offering broader visibility and easier scalability across diverse and dynamic cloud environments, ideal for rapidly changing cloud resources.

There are three major benefits from combining agent-based and agentless approaches.

1. Building a holistic security posture: By integrating both agent-based and agentless technologies, organizations can ensure that all parts of their cloud environments are covered—from persistent, high-risk endpoints to transient cloud resources. This comprehensive coverage is crucial for detecting and responding to threats promptly and effectively.

2. Reducing overhead while boosting scalability: Agentless systems require no software installation on each device, reducing overhead and eliminating the need to update and maintain agents on a large number of endpoints. This makes it easier to scale security as the organization grows or as the cloud environment changes.

3. Applying targeted protection where needed: Agent-based solutions can be deployed on selected assets that handle sensitive information or are critical to business operations, thus providing focused protection without incurring the costs and complexity of universal deployment.

Use cases for a combined approach

A combined approach gives security teams the flexibility to deploy agent-based and agentless solutions based on the specific security requirements of different assets and environments. As a result, organizations can optimize their security expenditures and operational efforts, allowing for greater adaptability in cloud security use cases.

Let’s take a look at how this could practically play out. In the combined approach, agent-based security can perform the following:

1. Deep monitoring and real-time protection:

  • Workload threat detection: Agent-based solutions monitor individual workloads for suspicious activity, such as unauthorized file changes or unusual resource usage, providing high granularity for detecting threats within critical cloud applications.
  • Behavioral analysis of applications: By deploying agents on virtual machines or containers, organizations can monitor behavior patterns and flag anomalies indicative of insider threats, lateral movement, or Advanced Persistent Threats (APTs).
  • Protecting high-sensitivity environments: Agents provide continuous monitoring and advanced threat protection for environments processing sensitive data, such as payment processing systems or healthcare records, leveraging capabilities like memory protection and file integrity monitoring.

2. Cloud asset protection:

  • Securing critical infrastructure: Agent-based deployments are ideal for assets like databases or storage systems that require real-time defense against exploits and ransomware.
  • Advanced packet inspection: For high-value assets, agents offer deep packet inspection and in-depth logging to detect stealthy attacks such as data exfiltration.
  • Customizable threat response: Agents allow for tailored security rules and automated responses at the workload level, such as shutting down compromised instances or quarantining infected files.

At the same time, agentless cloud security provides complementary benefits such as:

1. Broad visibility and compliance:‍

  • Asset discovery and management: Agentless systems can quickly scan the entire cloud environment to identify and inventory all assets, a crucial capability for maintaining compliance with regulations like GDPR or HIPAA, which require up-to-date records of data locations and usage.
  • Regulatory compliance auditing and configuration management: Quickly identify gaps in compliance frameworks like PCI DSS or SOC 2 by scanning configurations, permissions, and audit trails without installing agents. Using APIs to check configurations across cloud services ensures that all instances comply with organizational and regulatory standards, an essential aspect for maintaining security hygiene and compliance.
  • Shadow IT Detection: Detect and map unauthorized cloud services or assets that are spun up without security oversight, ensuring full inventory coverage.

2. Rapid environmental assessment:

  • Vulnerability assessment of new deployments: In environments where new code is frequently deployed, agentless security can quickly assess new instances, containers, or workloads in CI/CD pipelines for vulnerabilities and misconfigurations, enabling secure deployments at DevOps speed.
  • Misconfiguration alerts: Detect and alert on common cloud configuration issues, such as exposed storage buckets or overly permissive IAM roles, across cloud providers like AWS, Azure, and GCP.
  • Policy enforcement: Validate that new resources adhere to established security baselines and organizational policies, preventing security drift during rapid cloud scaling.

Combining agent-based and agentless approaches in cloud security not only maximizes the protective capabilities, but also offers flexibility, efficiency, and comprehensive coverage tailored to the diverse and evolving needs of modern cloud environments. This integrated strategy ensures that organizations can protect their assets more effectively while also adapting quickly to new threats and regulatory requirements.

Darktrace offers complementary and flexible deployment options for holistic cloud security

Powered by multilayered AI, Darktrace / CLOUD is a Cloud Detection and Response (CDR) solution that is agentless by default, with optional lightweight, host-based server agents for enhanced real-time actioning and deep inspection. As such, it can deploy in cloud environments in minutes and provide unified visibility and security across hybrid, multi-cloud environments.

With any deployment method, Darktrace supports multi-tenant, hybrid, and serverless cloud environments. Its Self-Learning AI learns the normal behavior across architectures, assets, and users to identify unusual activity that may indicate a threat. With this approach, Darktrace / CLOUD quickly disarms threats, whether they are known, unknown, or completely novel. It then accelerates the investigation process and responds to threats at machine speed.

Learn more about how Darktrace / CLOUD secures multi and hybrid cloud environments in the Solution Brief.

References:

1. Flexera 2023 State of the Cloud Report

2. ESG Research 2023 Report on Cloud-Native Security

3. Gartner, Market Guide for Cloud Workload Protection Platforms, 2023

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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Kellie Regan
Director, Product Marketing - Cloud Security
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January 29, 2025

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Inside the SOC

Bytesize Security: Insider Threats in Google Workspace

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What is an insider threat?

An insider threat is a cyber risk originating from within an organization. These threats can involve actions such as an employee inadvertently clicking on a malicious link (e.g., a phishing email) or an employee with malicious intent conducting data exfiltration for corporate sabotage.

Insiders often exploit their knowledge and access to legitimate corporate tools, presenting a continuous risk to organizations. Defenders must protect their digital estate against threats from both within and outside the organization.

For example, in the summer of 2024, Darktrace / IDENTITY successfully detected a user in a customer environment attempting to steal sensitive data from a trusted Google Workspace service. Despite the use of a legitimate and compliant corporate tool, Darktrace identified anomalies in the user’s behavior that indicated malicious intent.

Attack overview: Insider threat

In June 2024, Darktrace detected unusual activity involving the Software-as-a-Service (SaaS) account of a former employee from a customer organization. This individual, who had recently left the company, was observed downloading a significant amount of data in the form of a “.INDD” file (an Adobe InDesign document typically used to create page layouts [1]) from Google Drive.

While the use of Google Drive and other Google Workspace platforms was not unexpected for this employee, Darktrace identified that the user had logged in from an unfamiliar and suspicious IPv6 address before initiating the download. This anomaly triggered a model alert in Darktrace / IDENTITY, flagging the activity as potentially malicious.

A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.
Figure 1: A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.

Following this detection, the customer reached out to Darktrace’s Security Operations Center (SOC) team via the Security Operations Support service for assistance in triaging and investigating the incident further. Darktrace’s SOC team conducted an in-depth investigation, enabling the customer to identify the exact moment of the file download, as well as the contents of the stolen documents. The customer later confirmed that the downloaded files contained sensitive corporate data, including customer details and payment information, likely intended for reuse or sharing with a new employer.

In this particular instance, Darktrace’s Autonomous Response capability was not active, allowing the malicious insider to successfully exfiltrate the files. If Autonomous Response had been enabled, Darktrace would have immediately acted upon detecting the login from an unusual (in this case 100% rare) location by logging out and disabling the SaaS user. This would have provided the customer with the necessary time to review the activity and verify whether the user was authorized to access their SaaS environments.

Conclusion

Insider threats pose a significant challenge for traditional security tools as they involve internal users who are expected to access SaaS platforms. These insiders have preexisting knowledge of the environment, sensitive data, and how to make their activities appear normal, as seen in this case with the use of Google Workspace. This familiarity allows them to avoid having to use more easily detectable intrusion methods like phishing campaigns.

Darktrace’s anomaly detection capabilities, which focus on identifying unusual activity rather than relying on specific rules and signatures, enable it to effectively detect deviations from a user’s expected behavior. For instance, an unusual login from a new location, as in this example, can be flagged even if the subsequent malicious activity appears innocuous due to the use of a trusted application like Google Drive.

Credit to Vivek Rajan (Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Detections

SaaS / Resource::Unusual Download Of Externally Shared Google Workspace File

References

[1]https://www.adobe.com/creativecloud/file-types/image/vector/indd-file.html

MITRE ATT&CK Mapping

Technqiue – Tactic – ID

Data from Cloud Storage Object – COLLECTION -T1530

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About the author
Vivek Rajan
Cyber Analyst

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January 28, 2025

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Reimaginar su SOC: cómo lograr una seguridad de red proactiva

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Introduction: Challenges and solutions to SOC efficiency

For Security Operation Centers (SOCs), reliance on signature or rule-based tools – solutions that are always chasing the latest update to prevent only what is already known – creates an excess of false positives. SOC analysts are therefore overwhelmed by a high volume of context-lacking alerts, with human analysts able to address only about 10% due to time and resource constraints. This forces many teams to accept the risks of addressing only a fraction of the alerts while novel threats go completely missed.

74% of practitioners are already grappling with the impact of an AI-powered threat landscape, which amplifies challenges like tool sprawl, alert fatigue, and burnout. Thus, achieving a resilient network, where SOC teams can spend most of their time getting proactive and stopping threats before they occur, feels like an unrealistic goal as attacks are growing more frequent.

Despite advancements in security technology (advanced detection systems with AI, XDR tools, SIEM aggregators, etc...), practitioners are still facing the same issues of inefficiency in their SOC, stopping them from becoming proactive. How can they select security solutions that help them achieve a proactive state without dedicating more human hours and resources to managing and triaging alerts, tuning rules, investigating false positives, and creating reports?

To overcome these obstacles, organizations must leverage security technology that is able to augment and support their teams. This can happen in the following ways:

  1. Full visibility across the modern network expanding into hybrid environments
  2. Have tools that identifies and stops novel threats autonomously, without causing downtime
  3. Apply AI-led analysis to reduce time spent on manual triage and investigation

Your current solutions might be holding you back

Traditional cybersecurity point solutions are reliant on using global threat intelligence to pattern match, determine signatures, and consequently are chasing the latest update to prevent only what is known. This means that unknown threats will evade detection until a patient zero is identified. This legacy approach to threat detection means that at least one organization needs to be ‘patient zero’, or the first victim of a novel attack before it is formally identified.

Even the point solutions that claim to use AI to enhance threat detection rely on a combination of supervised machine learning, deep learning, and transformers to

train and inform their systems. This entails shipping your company’s data out to a large data lake housed somewhere in the cloud where it gets blended with attack data from thousands of other organizations. The resulting homogenized dataset gets used to train AI systems — yours and everyone else’s — to recognize patterns of attack based on previously encountered threats.

While using AI in this way reduces the workload of security teams who would traditionally input this data by hand, it emanates the same risk – namely, that AI systems trained on known threats cannot deal with the threats of tomorrow. Ultimately, it is the unknown threats that bring down an organization.

The promise and pitfalls of XDR in today's threat landscape

Enter Extended Detection and Response (XDR): a platform approach aimed at unifying threat detection across the digital environment. XDR was developed to address the limitations of traditional, fragmented tools by stitching together data across domains, providing SOC teams with a more cohesive, enterprise-wide view of threats. This unified approach allows for improved detection of suspicious activities that might otherwise be missed in siloed systems.

However, XDR solutions still face key challenges: they often depend heavily on human validation, which can aggravate the already alarmingly high alert fatigue security analysts experience, and they remain largely reactive, focusing on detecting and responding to threats rather than helping prevent them. Additionally, XDR frequently lacks full domain coverage, relying on EDR as a foundation and are insufficient in providing native NDR capabilities and visibility, leaving critical gaps that attackers can exploit. This is reflected in the current security market, with 57% of organizations reporting that they plan to integrate network security products into their current XDR toolset[1].

Why settling is risky and how to unlock SOC efficiency

The result of these shortcomings within the security solutions market is an acceptance of inevitable risk. From false positives driving the barrage of alerts, to the siloed tooling that requires manual integration, and the lack of multi-domain visibility requiring human intervention for business context, security teams have accepted that not all alerts can be triaged or investigated.

While prioritization and processes have improved, the SOC is operating under a model that is overrun with alerts that lack context, meaning that not all of them can be investigated because there is simply too much for humans to parse through. Thus, teams accept the risk of leaving many alerts uninvestigated, rather than finding a solution to eliminate that risk altogether.

Darktrace / NETWORK is designed for your Security Operations Center to eliminate alert triage with AI-led investigations , and rapidly detect and respond to known and unknown threats. This includes the ability to scale into other environments in your infrastructure including cloud, OT, and more.

Beyond global threat intelligence: Self-Learning AI enables novel threat detection & response

Darktrace does not rely on known malware signatures, external threat intelligence, historical attack data, nor does it rely on threat trained machine learning to identify threats.

Darktrace’s unique Self-learning AI deeply understands your business environment by analyzing trillions of real-time events that understands your normal ‘pattern of life’, unique to your business. By connecting isolated incidents across your business, including third party alerts and telemetry, Darktrace / NETWORK uses anomaly chains to identify deviations from normal activity.

The benefit to this is that when we are not predefining what we are looking for, we can spot new threats, allowing end users to identify both known threats and subtle, never-before-seen indicators of malicious activity that traditional solutions may miss if they are only looking at historical attack data.

AI-led investigations empower your SOC to prioritize what matters

Anomaly detection is often criticized for yielding high false positives, as it flags deviations from expected patterns that may not necessarily indicate a real threat or issues. However, Darktrace applies an investigation engine to automate alert triage and address alert fatigue.

Darktrace’s Cyber AI Analyst revolutionizes security operations by conducting continuous, full investigations across Darktrace and third-party alerts, transforming the alert triage process. Instead of addressing only a fraction of the thousands of daily alerts, Cyber AI Analyst automatically investigates every relevant alert, freeing up your team to focus on high-priority incidents and close security gaps.

Powered by advanced machine-learning techniques, including unsupervised learning, models trained by expert analysts, and tailored security language models, Cyber AI Analyst emulates human investigation skills, testing hypotheses, analyzing data, and drawing conclusions. According to Darktrace Internal Research, Cyber AI Analyst typically provides a SOC with up to  50,000 additional hours of Level 2 analysis and written reporting annually, enriching security operations by producing high level incident alerts with full details so that human analysts can focus on Level 3 tasks.

Containing threats with Autonomous Response

Simply quarantining a device is rarely the best course of action - organizations need to be able to maintain normal operations in the face of threats and choose the right course of action. Different organizations also require tailored response functions because they have different standards and protocols across a variety of unique devices. Ultimately, a ‘one size fits all’ approach to automated response actions puts organizations at risk of disrupting business operations.

Darktrace’s Autonomous Response tailors its actions to contain abnormal behavior across users and digital assets by understanding what is normal and stopping only what is not. Unlike blanket quarantines, it delivers a bespoke approach, blocking malicious activities that deviate from regular patterns while ensuring legitimate business operations remain uninterrupted.

Darktrace offers fully customizable response actions, seamlessly integrating with your workflows through hundreds of native integrations and an open API. It eliminates the need for costly development, natively disarming threats in seconds while extending capabilities with third-party tools like firewalls, EDR, SOAR, and ITSM solutions.

Unlocking a proactive state of security

Securing the network isn’t just about responding to incidents — it’s about being proactive, adaptive, and prepared for the unexpected. The NIST Cybersecurity Framework (CSF 2.0) emphasizes this by highlighting the need for focused risk management, continuous incident response (IR) refinement, and seamless integration of these processes with your detection and response capabilities.

Despite advancements in security technology, achieving a proactive posture is still a challenge to overcome because SOC teams face inefficiencies from reliance on pattern-matching tools, which generate excessive false positives and leave many alerts unaddressed, while novel threats go undetected. If SOC teams are spending all their time investigating alerts then there is no time spent getting ahead of attacks.

Achieving proactive network resilience — a state where organizations can confidently address challenges at every stage of their security posture — requires strategically aligned solutions that work seamlessly together across the attack lifecycle.

‍References

1.       Market Guide for Extended Detection and Response, Gartner, 17thAugust 2023 - ID G00761828

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