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July 8, 2021

Minimizing the REvil Impact Delivered via Kaseya Servers

Ransomware group REvil recently infiltrated Managed Service Providers for 1,500+ companies. See how Darktrace's autonomous response protected customer data.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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08
Jul 2021

As the USA prepared for a holiday weekend ahead of the Fourth of July, the ransomware group REvil were leveraging a vulnerability in Kaseya software to attack Managed Service Providers (MSPs) and their downstream customers. At least 1,500 companies appear to have been affected, even ones with no direct relationship to Kaseya.

At the time of writing, it appears that a zero-day vulnerability was used to gain access to the Kaseya VSA servers, before deploying ransomware on the endpoints managed by those VSA servers. This modus operandi vastly differs from previous ransomware campaigns which have traditionally been human-operated, direct intrusions.

The analysis below offers Darktrace’s insights into the campaign by looking at a real-life example. It highlights how Self-Learning AI detected the ransomware attack, and how Antigena protected customer data on the network from being encrypted.

Dissecting REvil ransomware from the network perspective

Antigena detected the first signs of ransomware on the network as soon as encryption had begun. The graphic below illustrates the start of the ransomware encryption over SMB shares. When the graphic was taken, the attack was happening live and had never been seen before. As it was a novel threat, Darktrace stopped the network encryption without any static signatures or rules.

Figure 1: Darktrace detects encryption from the infected device

The ransomware began to take action at 11:08:32, shown by the ‘SMB Delete Success’ from the infected laptop to an SMB server. While the laptop sometimes reads files on that SMB server, it never deletes these types of files on this particular file share, so Darktrace detected this activity as new and unusual.

Simultaneously, the infected laptop created the ransom note ‘943860t-readme.txt’. Again, the ‘SMB Write Success’ to the SMB server was new activity – and crucially, Darktrace did not look for a static string or a known ransom note. Instead – by previously learning the ‘normal’ behavior of every entity, peer group, and the overall enterprise – it identified that the activity was unusual and new for this organization and device.

By detecting and correlating these subtle anomalies, Darktrace identified this as the earliest stages of ransomware encryption on the network and Antigena took immediate action.

Figure 2: Snapshot of Antigena’s actions

Antigena took two precise steps:

  1. Enforce ‘pattern of life’ for five minutes: This prevented the infected laptop from making any connections that were new or unusual. In this case, it prevented any further new SMB encryption activity.
  2. Quarantine device for 24 hours: Usually, Antigena would not take such drastic action, but it was clear that this activity closely resembled ransomware behavior, so Antigena decided to quarantine the device on the network completely to prevent it from doing any further damage.

For several minutes, the infected laptop kept trying to connect to other internal devices via SMB to continue the encryption activity. It was blocked by Antigena at every stage, limiting the spread of the attack and mitigating any damage posed via the network encryption.

Figure 3: End of the attack

On a technical level, Antigena delivered the blocking mechanisms via integrations with native security controls such as existing firewalls, or by taking action itself to disrupt the connections.

The below graphic shows the ‘pattern of life’ for all network connections for the infected laptop. The three red dots represent Darktrace’s detections and pinpoint the exact moment in time when REvil ransomware was installed on the laptop. The graphic also shows an abrupt stop to all network communication as Antigena quarantined the device.

Figure 4: Network connections from the compromised laptop

Attacks will always get in

During the incident, part of the encryption happened locally on the endpoint device, which Darktrace had no visibility over. Furthermore, the Internet-facing Kaseya VSA server that was initially compromised was not visible to Darktrace in this case.

Nevertheless, Self-Learning AI detected the infection as soon as it reached the network. This shows the importance of being able to defend against active ransomware within the enterprise. Organizations cannot rely solely on a single layer of defense to keep threats out. An attacker will always – eventually – breach your environment. Defense therefore needs to change its approach towards detecting and mitigating damage once an adversary is inside.

Many cyber-attacks succeed in bypassing endpoint controls and begin to spread aggressively in corporate environments. Autonomous Response can provide resilience in such cases, even for novel campaigns and new strains of malware.

Thanks to Self-Learning AI, ransomware from the REvil attack could not perform any encryption over the network, and files available on that network were saved. This included the organization’s critical file servers which did not have Kaseya installed and thus did not receive the initial payload via the malicious update directly. By interrupting the attack as it happened, Antigena prevented thousands of files on network shares from being encrypted.

Further observations

Data exfiltration

In contrast to other REvil intrusions Darktrace has caught in the past, no data exfiltration has been observed. This is interesting as it differs from the general trend this last year where cyber-criminal groups generally focus more on the exfiltration of data to hold their victims to ransom, in response to companies becoming better with backups.

Bitcoin

REvil has demanded a total payment of $70 million in Bitcoin. For a group that tries to maximize their profits, this seems odd for two reasons:

  1. How do they expect a single entity to collect $70 million from potentially thousands of affected organizations? They must be aware of the massive logistical challenges behind this, even if they do expect Kaseya to act as a focal point for collecting the money.
  2. Since DarkSide lost access to most of the Colonial Pipeline ransom, ransomware groups have shifted to demanding payments in Monero rather than Bitcoin. Monero appears to be more difficult to track for law enforcement agencies. The fact REvil are using Bitcoin, a more traceable cryptocurrency, appears counter-productive to their usual goal of maximizing profits.

Ransomware-as-a-Service (RaaS)

Darktrace also noticed that other, more traditional ‘big game hunting’ REvil ransomware operations took place over the same weekend. This is not surprising as REvil is running a RaaS model, so it is likely some affiliate groups continued their regular big game hunting attacks while the Kaseya supply chain attack was underway.

Unpredictable is not undefendable

The weekend of the Fourth of July experienced major supply chain attacks against Kaseya and separately, against California-based distributor Synnex. Threats are coming from every direction – leveraging zero-days, social engineering tactics, and other advanced tools.

The case study above demonstrates how self-learning technology detects such attacks and minimizes the damage. It functions as a crucial part of defense-in-depth when other layers – such as endpoint protection, threat intelligence or known signatures and rules – fail to detect unknown threats.

The attack happened in milliseconds, faster than any human security team could react. Autonomous Response has proven invaluable in outpacing this new generation of machine-speed threats. It keeps thousands of organizations safe around the world, around the clock, stopping an attack every second.

Darktrace model detections

  • Compromise / Ransomware / Suspicious SMB Activity
  • Compromise / Ransomware / Suspicious SMB File Extension
  • Compromise / Ransomware / Ransom or Offensive Words Written to SMB
  • Compromise / Ransomware / Ransom or Offensive Words Read from SMB
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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July 3, 2025

Top Eight Threats to SaaS Security and How to Combat Them

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The latest on the identity security landscape

Following the mass adoption of remote and hybrid working patterns, more critical data than ever resides in cloud applications – from Salesforce and Google Workspace, to Box, Dropbox, and Microsoft 365.

On average, a single organization uses 130 different Software-as-a-Service (SaaS) applications, and 45% of organizations reported experiencing a cybersecurity incident through a SaaS application in the last year.

As SaaS applications look set to remain an integral part of the digital estate, organizations are being forced to rethink how they protect their users and data in this area.

What is SaaS security?

SaaS security is the protection of cloud applications. It includes securing the apps themselves as well as the user identities that engage with them.

Below are the top eight threats that target SaaS security and user identities.

1.  Account Takeover (ATO)

Attackers gain unauthorized access to a user’s SaaS or cloud account by stealing credentials through phishing, brute-force attacks, or credential stuffing. Once inside, they can exfiltrate data, send malicious emails, or escalate privileges to maintain persistent access.

2. Privilege escalation

Cybercriminals exploit misconfigurations, weak access controls, or vulnerabilities to increase their access privileges within a SaaS or cloud environment. Gaining admin or superuser rights allows attackers to disable security settings, create new accounts, or move laterally across the organization.

3. Lateral movement

Once inside a network or SaaS platform, attackers move between accounts, applications, and cloud workloads to expand their foot- hold. Compromised OAuth tokens, session hijacking, or exploited API connections can enable adversaries to escalate access and exfiltrate sensitive data.

4. Multi-Factor Authentication (MFA) bypass and session hijacking

Threat actors bypass MFA through SIM swapping, push bombing, or exploiting session cookies. By stealing an active authentication session, they can access SaaS environments without needing the original credentials or MFA approval.

5. OAuth token abuse

Attackers exploit OAuth authentication mechanisms by stealing or abusing tokens that grant persistent access to SaaS applications. This allows them to maintain access even if the original user resets their password, making detection and mitigation difficult.

6. Insider threats

Malicious or negligent insiders misuse their legitimate access to SaaS applications or cloud platforms to leak data, alter configurations, or assist external attackers. Over-provisioned accounts and poor access control policies make it easier for insiders to exploit SaaS environments.

7. Application Programming Interface (API)-based attacks

SaaS applications rely on APIs for integration and automation, but attackers exploit insecure endpoints, excessive permissions, and unmonitored API calls to gain unauthorized access. API abuse can lead to data exfiltration, privilege escalation, and service disruption.

8. Business Email Compromise (BEC) via SaaS

Adversaries compromise SaaS-based email platforms (e.g., Microsoft 365 and Google Workspace) to send phishing emails, conduct invoice fraud, or steal sensitive communications. BEC attacks often involve financial fraud or data theft by impersonating executives or suppliers.

BEC heavily uses social engineering techniques, tailoring messages for a specific audience and context. And with the growing use of generative AI by threat actors, BEC is becoming even harder to detect. By adding ingenuity and machine speed, generative AI tools give threat actors the ability to create more personalized, targeted, and convincing attacks at scale.

Protecting against these SaaS threats

Traditionally, security leaders relied on tools that were focused on the attack, reliant on threat intelligence, and confined to a single area of the digital estate.

However, these tools have limitations, and often prove inadequate for contemporary situations, environments, and threats. For example, they may lack advanced threat detection, have limited visibility and scope, and struggle to integrate with other tools and infrastructure, especially cloud platforms.

AI-powered SaaS security stays ahead of the threat landscape

New, more effective approaches involve AI-powered defense solutions that understand the digital business, reveal subtle deviations that indicate cyber-threats, and action autonomous, targeted responses.

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Carlos Gray
Senior Product Marketing Manager, Email

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July 2, 2025

Pre-CVE Threat Detection: 10 Examples Identifying Malicious Activity Prior to Public Disclosure of a Vulnerability

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Vulnerabilities are weaknesses in a system that can be exploited by malicious actors to gain unauthorized access or to disrupt normal operations. Common Vulnerabilities and Exposures (or CVEs) are a list of publicly disclosed cybersecurity vulnerabilities that can be tracked and mitigated by the security community.

When a vulnerability is discovered, the standard practice is to report it to the vendor or the responsible organization, allowing them to develop and distribute a patch or fix before the details are made public. This is known as responsible disclosure.

With a record-breaking 40,000 CVEs reported for 2024 and a predicted higher number for 2025 by the Forum for Incident Response and Security Teams (FIRST) [1], anomaly-detection is essential for identifying these potential risks. The gap between exploitation of a zero-day and disclosure of the vulnerability can sometimes be considerable, and retroactively attempting to identify successful exploitation on your network can be challenging, particularly if taking a signature-based approach.

Detecting threats without relying on CVE disclosure

Abnormal behaviors in networks or systems, such as unusual login patterns or data transfers, can indicate attempted cyber-attacks, insider threats, or compromised systems. Since Darktrace does not rely on rules or signatures, it can detect malicious activity that is anomalous even without full context of the specific device or asset in question.

For example, during the Fortinet exploitation late last year, the Darktrace Threat Research team were investigating a different Fortinet vulnerability, namely CVE 2024-23113, for exploitation when Mandiant released a security advisory around CVE 2024-47575, which aligned closely with Darktrace’s findings.

Retrospective analysis like this is used by Darktrace’s threat researchers to better understand detections across the threat landscape and to add additional context.

Below are ten examples from the past year where Darktrace detected malicious activity days or even weeks before a vulnerability was publicly disclosed.

ten examples from the past year where Darktrace detected malicious activity days or even weeks before a vulnerability was publicly disclosed.

Trends in pre-cve exploitation

Often, the disclosure of an exploited vulnerability can be off the back of an incident response investigation related to a compromise by an advanced threat actor using a zero-day. Once the vulnerability is registered and publicly disclosed as having been exploited, it can kick off a race between the attacker and defender: attack vs patch.

Nation-state actors, highly skilled with significant resources, are known to use a range of capabilities to achieve their target, including zero-day use. Often, pre-CVE activity is “low and slow”, last for months with high operational security. After CVE disclosure, the barriers to entry lower, allowing less skilled and less resourced attackers, like some ransomware gangs, to exploit the vulnerability and cause harm. This is why two distinct types of activity are often seen: pre and post disclosure of an exploited vulnerability.

Darktrace saw this consistent story line play out during several of the Fortinet and PAN OS threat actor campaigns highlighted above last year, where nation-state actors were seen exploiting vulnerabilities first, followed by ransomware gangs impacting organizations [2].

The same applies with the recent SAP Netweaver exploitations being tied to a China based threat actor earlier this spring with subsequent ransomware incidents being observed [3].

Autonomous Response

Anomaly-based detection offers the benefit of identifying malicious activity even before a CVE is disclosed; however, security teams still need to quickly contain and isolate the activity.

For example, during the Ivanti chaining exploitation in the early part of 2025, a customer had Darktrace’s Autonomous Response capability enabled on their network. As a result, Darktrace was able to contain the compromise and shut down any ongoing suspicious connectivity by blocking internal connections and enforcing a “pattern of life” on the affected device.

This pre-CVE detection and response by Darktrace occurred 11 days before any public disclosure, demonstrating the value of an anomaly-based approach.

In some cases, customers have even reported that Darktrace stopped malicious exploitation of devices several days before a public disclosure of a vulnerability.

For example, During the ConnectWise exploitation, a customer informed the team that Darktrace had detected malicious software being installed via remote access. Upon further investigation, four servers were found to be impacted, while Autonomous Response had blocked outbound connections and enforced patterns of life on impacted devices.

Conclusion

By continuously analyzing behavioral patterns, systems can spot unusual activities and patterns from users, systems, and networks to detect anomalies that could signify a security breach.

Through ongoing monitoring and learning from these behaviors, anomaly-based security systems can detect threats that traditional signature-based solutions might miss, while also providing detailed insights into threat tactics, techniques, and procedures (TTPs). This type of behavioral intelligence supports pre-CVE detection, allows for a more adaptive security posture, and enables systems to evolve with the ever-changing threat landscape.

Credit to Nathaniel Jones (VP, Security & AI Strategy, Field CISO), Emma Fougler (Global Threat Research Operations Lead), Ryan Traill (Analyst Content Lead)

References and further reading:

  1. https://www.first.org/blog/20250607-Vulnerability-Forecast-for-2025
  2. https://cloud.google.com/blog/topics/threat-intelligence/fortimanager-zero-day-exploitation-cve-2024-47575
  3. https://thehackernews.com/2025/05/china-linked-hackers-exploit-sap-and.html

Related Darktrace blogs:

*Self-reported by customer, confirmed afterwards.

**Updated January 2024 blog now reflects current findings

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