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June 24, 2020

Ekans Ransomware: Insights on OT Cyber Attacks

Uncover the impacts of the Ekans ransomware attack on operational technology and what organizations can do to enhance their cybersecurity posture.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO
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24
Jun 2020

In recent weeks, the security industry has become acutely aware of the challenges surrounding OT protection, with the EKANS ransomware attacks on Honda and the Enel Group demonstrating how novel threats continue to slip through the cracks of security systems in ICS environments. What’s more, with such attacks resulting in loss of productivity and damage to critical infrastructure, the need for a cyber security strategy that bridges both OT and IT technology is increasingly urgent.

The recent EKANS ransomware has been making waves in security circles because of its ability to target 64 specific ICS mechanisms in its ‘kill chain’. Standard attacks target ICS environments through vulnerabilities in IT infrastructure, pivoting through unpatched software to reach OT machinery, rather than heading straight for the jugular. The EKANS ransomware targeted ICS vulnerabilities directly and can be considered the first of its kind – marking a significant evolution in attacker techniques. Before now, ICS machinery-specific ransomware had either been an academic theory or a marketing tool.

Technical analysis

Written in the Go programming language, EKANS has additional obfuscation abilities compared to other ransomware strains, which enable it to better evade detection. As will be seen in this analysis, the power of EKANS ransomware is two-fold – it is able to disguise its attack in the beginning stages, and when it does strike, it is targeted at industrial pain points.

The ransomware’s first port of call is to check if the victim has already been encrypted. If not, standard encryption library functions ensue. These involve both the execution of encryption operations and the deletion of Volume Shadow Copy back-ups – meaning the victim cannot simply retrieve duplicated data copies and circumvent the ransom.

Before the relevant files are encrypted, EKANS ransomware kills various ICS processes listed in a pre-programmed, hard-coded list. The affected applications include GE’s Proficy data historian, GE Fanuc automation software, FLEXNet licensing server instance, Thingworx monitoring and management software, and Honeywell’s HMIWeb application – all specific to ICS environments.

proficyclient.exe
vmacthlp.exe
msdtssrvr.exe
sqlservr.exe
msmdsrv.exe
reportingservicesservice.exe
dsmcsvc.exe
winvnc4.exe
client.exe
collwrap.exe
bluestripecollector.exe

Figure 1: A small excerpt of the ICS-related processes targeted in the EKANS ‘kill list’

While stalling these processes doesn’t necessarily bring industrial plants crashing to a halt, it does reduce visibility and potentially make machine operations unpredictable. In the case of Honda’s attack, manufacturing operations across the US, the UK, and Turkey were suspended. With a workforce of 220,000 people worldwide, shutting down several factories and sending employees home results in a dramatic loss of production hours and employee salaries – not to mention the costs of getting systems up and running without giving in to ransom demands.

EKANS then goes one stage further. Once this initial kill chain has been executed, the ransomware starts encrypting data. Five randomly generated letters are added at the end of each original file extension. This in itself is unusual, as most ransomware encrypts data with a specific key.

Figure 2: Encryption results of EKANS ransomware

Rather than targeting specific devices or systems, EKANS ransomware looks to take down the entire network, which is part of what makes it such an aggressive style of ransomware. However, it lacks a self-propagating mechanism, so it has to be manually introduced to ICS environments. Malicious payloads hidden in links and attachments within emails are the primary mechanism used to introduce the ransomware. From there, EKANS exploits vulnerable and unpatched services, seeding itself across the entire business via script.

When the encryption process has been completed, a ransom note is displayed, requesting a covert financial exchange for a decryption key over the encrypted email platform CTemplar. In the case of both Honda and the Enel Group, they were told to contact CarrolBidell@tutanota[.]com for further information. The attackers also offered to send several decrypted files to prove the legitimacy of the encryption key.

| What happened to your files?
--------------------------------------------
We breached your corporate network and encrypted the data on your computers. The encrypted data includes documents, databases, photos and more –
all were encrypted using a military grade encryption algorithms (AES-256 and RSA-2048). You cannot access those files right now. But dont worry!
You can still get those files back and be up and running again in no time.
--------------------------------------------
| How to contact us to get your files back?
--------------------------------------------
The only way to restore your files is by purchasing a decryption tool loaded with a private key we created specifically for your network.
Once run on an effected computer, the tool will decrypt all encrypted files – and you resume day-to-day operations, preferably with
better cyber security in mind. If you are interested in purchasing the decryption tool contact us at %s
--------------------------------------------
| How can you be certain we have the decryption tool?
--------------------------------------------
In your mail to us attach up to 3 files (up to 3MB, no databases or spreadsheets).

Figure 3: Partial view of EKANS ransomware note

Honda has refrained from stating what specific plant capabilities were affected by the EKANS attack, however it has publicly affirmed that production operations have been affected in multiple factories across the world. Their visibility and control systems were disrupted significantly enough to suspend manufacturing.

Becoming immune to ransomware

While the EKANS ransomware leverages fairly crude techniques and is only able to halt processes rather than control ICS mechanisms, it represents a new frontier in OT cyber-attacks. ICS offensives will continue to evolve – with greater control over machinery a likely avenue of exploration for cyber-criminals.

What is clear from the Honda attack is that even some of the world’s largest global conglomerates are susceptible to these kind of ransomware attacks. What is needed to protect factory floors from such attacks is a cyber security solution that can detect the most subtle signals of threat, learning on the job to understand what is ‘normal’ for each unique ICS environment.

Darktrace’s AI learns the normal ‘patterns of life’ for every user, device, and controller across both OT and IT. By continuously analyzing data across organizations’ systems, the AI’s unique understanding of how each facet of a business and a dynamic workforce interacts ensures that any malicious activity is detected seconds after it emerges. In the case of EKANS, this self-learning approach would have identified a number of anomalous behaviors pertaining to the originally infected device, including beaconing to a rare destination and the unusual connections to encryption software.

Complementing Darktrace’s threat detection is the AI’s Autonomous Response abilities, which neutralize threats with surgical precision – allowing business activity to continue as normal. Autonomous Response has already proven itself successful in stopping ransomware attacks, preventing damaging operational outages at manufacturing facilities, hospitals, and municipalities around the world.

Conclusion

EKANS revealed that attackers are beginning to successfully target both IT and OT systems with one attack, making the need for security programs that can bridge this gap more urgent than ever. The ability to defend both environments with a single security solution ensures holistic protection for the entire organization. By correlating disparate data points across SaaS, email, cloud, traditional network, and OT environments, Cyber AI can identify and stop even the most sophisticated attacks.

The reality is that threats in the OT sphere will continue to evolve, becoming faster and more furious than ever. Given the potential damage ransomware can cause, security that can defend industrial systems along with dynamic workforces – detecting and stopping fast-acting threats across a complex business – has become more important than ever. The functionality of industrial systems depends on it.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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