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August 2, 2023

Darktrace's Detection of Ransomware & Syssphinx

Read how Darktrace identified an attack technique by the threat group, Syssphinx. Learn how Darktrace's quick identification process can spot a threat.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst
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02
Aug 2023

Introduction

As the threat of costly cyber-attacks continues represent a real concern to security teams across the threat landscape, more and more organizations are strengthening their defenses with additional security tools to identify attacks and protect their networks. As a result, malicious actors are being forced to adapt their tactics, modify existing variants of malicious software, or utilize entirely new variants.  

Symantec recently released an article about Syssphinx, the financially motivated cyber threat group previously known for their point-of-sale attacks. Syssphinx attempts to deploy ransomware on customer networks via a modified version of their ‘Sardonic’ backdoor. Such activity highlights the ability of threat actors to alter the composition and presentation of payloads, tools, and tactics.

Darktrace recently detected some of the same indicators suggesting a likely Syssphinx compromise within the network of a customer trialing the Darktrace DETECT™ and RESPOND™ products. Despite the potential for variations in the construction of backdoors and payloads used by the group, Darktrace’s anomaly-based approach to threat detection allowed it to stitch together a detailed account of compromise activity and identify the malicious activity prior to disruptive events on the customer’s network.

What is Syssphinx?

Syssphinx is a notorious cyber threat entity known for its financially motivated compromises.  Also referred to as FIN8, Syssphinx has been observed as early as 2016 and is largely known to target private sector entities in the retail, hospitality, insurance, IT, and financial sectors.[1]

Although Syssphinx primarily began focusing on point-of-sale style attacks, the activity associated with the group has more recently incorporated ransomware variants into their intrusions in a potential bid to further extract funds from target organizations.[2]

Syssphinx Sardonic Backdoor

Given this gradual opportunistic incorporation of ransomware, it should not be surprising that Syssphinx has slowly expanded its repertoire of tools.  When primarily performing point-of-sale compromises, the group was known for its use of point-of-sale specific malwares including BadHatch, PoSlurp/PunchTrack, and PowerSniff/PunchBuggy/ShellTea.[3]

However, in a seeming response to updates in detection systems while using previous indicators of compromise (IoCs), Syssphinx began to modify its BadHatch malware.  This resulted in the use of a C++ derived backdoor known as “Sardonic”, which has the ability to aggregate host credentials, spawn additional command sessions, and deliver payloads to compromised devices via dynamic-link library (DLL).[4],[5]

Analysis of the latest version of Sardonic reveals further changes to the malware to elude detection. These shifts include the implementation of the backdoor in the C programming language, and additional over-the-network communication obfuscation techniques. [6]

During the post-exploitation phase, the group tends to rely on “living-off-the-land” tactics, whereby an attacker utilizes tools already present within the organization’s digital environment to avoid detection. Syssphinx seems to utilize system-native tools such as PowerShell and the Windows Management Instrumentation (WMI) interface.[7] It is also not uncommon to see Windows-based vulnerability exploits employed on compromised devices. This has been observed by researchers who have examined previous iterations of Syssphinx backdoors.[8] Syssphinx also appears to exhibit elements of strategic patience and discipline in its operations, with significant time gaps in operations noted by researchers. During this time, it appears likely that updates and tweaks were applied to Syssphinx payloads.

Compromise Details

In late April 2023, Darktrace identified an active compromise on the network of a prospective customer who was trialing Darktrace DETECT+RESPOND. The customer, a retailer in EMEA with hundreds of tracked devices, reached out to the Darktrace Analyst team via the Ask the Expert (ATE) service for support and further investigation, following the encryption of their server and backup data storage in an apparent ransomware attack. Although the encryption events fell outside Darktrace’s purview due to a limited set up of trial appliances, Darktrace was able to directly track early stages of the compromise before exfiltration and encryption events began. If a full deployment had been set up and RESPOND functionality had been configured in autonomous response mode, Darktrace may have helped mitigate such encryption events and would have aided in the early identification of this ransomware attack.

Initial Intrusion and Establishment of Command and Control (C2) Infrastructure

As noted by security researchers, Syssphinx largely relies on social engineering and phishing emails to deliver its backdoor payloads. As there were no Darktrace/Email™ products deployed for this customer, it would be difficult to directly observe the exact time and manner of initial payload delivery related to this compromise. This is compounded by the fact that the customer had only recently began using Darktrace’s products during their trial period. Given the penchant for patience and delay by Syssphinx, it is possible that the intrusion began well before Darktrace had visibility of the organization’s network.

However, beginning on April 30, 2023, at 07:17:31 UTC, Darktrace observed the domain controller dc01.corp.XXXX  making repeated SSL connections to the endpoint 173-44-141-47[.]nip[.]io. In addition to the multiple open-source intelligence (OSINT) flags for this endpoint, the construction of the domain parallels that of the initial domain used to deliver a backdoor, as noted by Symantec in their analysis (37-10-71-215[.]nip[.]io). This activity likely represented the initial beaconing being performed by the compromised device. Additionally, an elevated level of incoming external data over port 443 was observed during this time, which may be associated with the delivery of the Sardonic backdoor payload. Given the unusual use of port 443 to perform SSH connections later seen in the kill chain of this attack, this activity could also parallel the employment of embedded backdoor payloads seen in the latest iteration of the Sardonic backdoor noted by Symantec.

Figure 1: Graph of the incoming external data surrounding the time of the initial establishment of command and control communication for the domain controller. As seen in the graph, the spike in incoming external data during this time may parallel the delivery of Syssphinx Sardonic backdoor.

Regardless, the domain controller proceeded to make repeated connections over port 443 to the noted domain.

Figure 2: Breach event log for the domain controller making repeated connections over port 443 to the rare external destination endpoint in constitute the establishment of C2 communication.

Internal Reconnaissance/Privilege Escalation

Following the establishment of C2 communication, Darktrace detected numerous elements of internal reconnaissance. On Apr 30, 2023, at 22:06:26 UTC, the desktop device desktop_02.corp.XXXX proceeded to perform more than 100 DRSGetNCChanges requests to the aforementioned domain controller. These commands, which are typically implemented over the RPC protocol on the DRSUAPI interface, are frequently utilized in Active Directory sync attacks to copy Active Directory information from domain controllers. Such activity, when not performed by new domain controllers to sync Active Directory contents, can indicate malicious domain or user enumeration, credential compromise or Active Directory enumeration.

Although the affected device made these requests to the previously noted domain controller, which was already compromised, such activity may have further enabled the compromise by allowing the threat actor to transfer these details to a more easily manageable device.

The device performing these DRSGetNCChanges requests would later be seen performing lateral movement activity and making connections to malicious endpoints.

Figure 3: Breach log highlighting the DRS operations performed by the corporate device to the destination domain controller. Such activity is rarely authorized for devices not tagged as administrative or as domain controllers.

Execution and Lateral Movement

At 23:09:53 UTC on April 30, 2023, the original domain server proceeded to make multiple uncommon WMI calls to a destination server on the same subnet (server01.corp.XXXX). Specifically, the device was observed making multiple RPC calls to IWbem endpoints on the server, which included login and ExecMethod (method execution) commands on the destination device. This destination device later proceeded to conduct additional beaconing activity to C2 endpoints and exfiltrate data.

Figure 4: Breach log for the domain controller performing WMI commands to the destination server during the lateral movement phase of the breach.

Similarly, beginning on May 1, 2023, at 00:11:09 UTC, the device desktop_02.corp.XXXX made multiple WMI requests to two additional devices, one server and one desktop, within the same subnet as the original domain controller. During this time, desktop_02.corp.XXXX  also utilized SMBv1, an outdated and typically non-compliant version communication protocol, to write the file rclone.exe to the same two destination devices. Rclone.exe, and its accompanying bat file, is a command-line tool developed by IT provider Rclone, to perform file management tasks. During this time, Darktrace also observed the device reading and deleting an unexpected numeric file on the ADMIN$ of the destination server, which may represent additional defense evasion techniques and tool staging.

Figure 5: Event log highlighting the writing of rclone.exe using the outdated SMBv1 communication protocol.
Figure 6: SMB logs indicating the reading and deletion of numeric string files on ADMIN$ shares of the destination devices during the time of the rclone.exe SMB writes. Such activity may be associated with tool staging and could indicate potential defense evasion techniques.

Given that the net loader sample analyzed by Symantec injects the backdoor into a WmiPrvSE.exe process, the use of WMI operations is not unexpected. Employment of WMI also correlates with the previously mentioned “living-off-the-land” tactics, as WMI services are commonly used for regular network and system administration purposes. Moreover, the staging of rclone.exe, a legitimate file management tool, for data exfiltration underscores attempts to blend into existing and expected network traffic and remain undetected on the customer’s network.

Data Exfiltration and Impact

Initial stages of data exfiltration actually began prior to some of the lateral movement events described above. On April 30, 2023, 23:09:47 the device server01.corp.XXXX, transferred nearly 11 GB of data to 173.44[.]141[.]47, as well as to the rare external IP address 170.130[.]55[.]77, which appears to have served as the main exfiltration destination during this compromise. Furthermore, the host made repeated connections to the same external IP associated with the initial suspicious beaconing activity (173.44[.]141[.]47) over SSL.

While the data exfiltration event unfolded, the device, server01.corp.XXXX, made multiple HTTP requests to 37.10[.]71[.]215, which featured URIs requesting the rclone.exe and rclone.bat files. This IP address was directly involved in the sample analyzed by Symantec. Furthermore, one of the devices that received the SMB file writes of rclone.exe and the WMI commands from desktop_02.corp.XXXX also performed SSL beaconing to endpoints associated with the compromise.

Between 01:20:45 - 03:31:41 UTC on May 1, 2023, a Darktrace detected a series of devices on the network performing a repeated pattern of activity, namely external connectivity followed by suspicious file downloads and external data transfer operations. Specifically, each affected device made multiple HTTP requests to 37.10[.]71[.]215 for rclone files. The devices proceeded to download the executable and/or binary files, and then transfer large amounts of data to the aforementioned endpoints, 170.130[.]55[.]77 and or 173-44-141-47[.]nip[.]io. Although the devices involved in data exfiltration utilized port 443 as a destination port, the connections actually used the SSH protocol. Darktrace recognized this behavior as unusual as port 443 is typically associated with the SSL protocol, while port 22 is reserved for SSH. Therefore, this activity may represent the threat actor’s attempts to remain undetected by security tools.

This unexpected use of SSH over port 443 also correlates with the descriptions of the new Sardonic backdoor according to threat researchers. Further beaconing and exfiltration activity was performed by an additional host one day later whereby the device made suspicious repeated connections to the aforementioned external hosts.

Figure 7: Connection details highlighting the use of port 443 for SSH connections during the exfiltration events.

In total, nine separate devices were involved in this pattern of activity. Five of these devices were labeled as ‘administrative’ devices according to their hostnames. Over the course of the entire exfiltration event, the attackers exfiltrated almost 61 GB of data from the organization’s environment.

Figure 8: Graph showing the levels of external data transfer from a breach device for one day on either side of the breach time. There is a large spike in such activity during the time of the breach that underscores the exfiltration events.

In addition to the individual anomaly detections by DETECT, Darktrace’s Cyber AI Analyst™ launched an autonomous investigation into the unusual behavior carried out by affected devices, connecting and collating multiple security events into one AI Analyst Incident. AI Analyst ensures that Darktrace can recognize and link the individual steps of a wider attack, rather than just identifying isolated incidents. While traditional security tools may mistake individual breaches as standalone activity, Darktrace’s AI allows it to provide unparalleled visibility over emerging attacks and their kill chains. Furthermore, Cyber AI Analyst’s instant autonomous investigations help to save customer security teams invaluable time in triaging incidents in comparison with human teams who would have to commit precious time and resources to conduct similar pattern analysis.

In this specific case, AI Analyst identified 44 separate security events from 18 different devices and was able to tie them together into one incident. The events that made up this AI Analyst Incident included:

  • Possible SSL Command and Control
  • Possible HTTP Command and Control
  • Unusual Repeated Connections
  • Suspicious Directory Replication ServiceActivity
  • Device / New or Uncommon WMI Activity
  • SMB Write of Suspicious File
  • Suspicious File Download
  • Unusual External Data Transfer
  • Unusual External Data Transfer to MultipleRelated Endpoints
Figure 9: Cyber AI Incident log highlighting multiple unusual anomalies and connecting them into one incident.

Had Darktrace RESPOND been enabled in autonomous response mode on the network of this prospective customer, it would have been able to take rapid mitigative action to block the malicious external connections used for C2 communication and subsequent data exfiltration, ideally halting the attack at this stage. As previously discussed, the limited network configuration of this trial customer meant that the encryption events unfortunately took place outside of Darktrace’s scope. When fully configured on a customer environment, Darktrace DETECT can identify such encryption attempts as soon as they occur. Darktrace RESPOND, in turn, would be able to immediately intervene by applying preventative actions like blocking internal connections that may represent file encryption, or limiting potentially compromised devices to a previously established pattern of life, ensuring they cannot carry out any suspicious activity.

Conclusion

Despite the limitations posed by the customer’s trial configuration, Darktrace demonstrated its ability to detect malicious activity associated with Syssphinx and track it across multiple stages of the kill chain.

Darktrace’s ability to identify the early stages of a compromise and various steps of the kill chain, highlights the necessity for machine learning-enabled, anomaly-based detection. In the face of threats such as Syssphinx, that exhibit the propensity to recast backdoor payloads and incorporate on “living-off-the-land” tactics, signatures and rules-based detection may not prove as effective. While Syssphinx and other threat groups will continue to adopt new tools, methods, and techniques, Darktrace’s Self-Learning AI is uniquely positioned to meet the challenge of such threats.

Appendix

DETECT Model Breaches Observed

•      Anomalous Server Activity / Anomalous External Activity from Critical Network Device

•      Anomalous Connection / Anomalous DRSGetNCChanges Operation

•      Device / New or Uncommon WMI Activity

•      Compliance / SMB Drive Write

•      Anomalous Connection / Data Sent to Rare Domain

•      Anomalous Connection / Uncommon 1 GiB Outbound

•      Unusual Activity / Unusual External Data Transfer

•      Unusual Activity / Unusual External Data to New Endpoints

•      Compliance / SSH to Rare External Destination

•      Anomalous Connection / Unusual SMB Version 1 Connectivity

•      Anomalous File / EXE from Rare External Location

•      Anomalous File / Script from Rare External Location

•      Compromise / Suspicious File and C2

•      Device / Initial Breach Chain Compromise

AI Analyst Incidents Observed

•      Possible SSL Command and Control

•      Possible HTTP Command and Control

•      Unusual Repeated Connections

•      Suspicious Directory Replication Service Activity

•      Device / New or Uncommon WMI Activity

•      SMB Write of Suspicious File

•      Suspicious File Download

•      Unusual External Data Transfer

•      Unusual External Data Transfer to Multiple Related Endpoints

IoCs

IoC - Type - Description

37.10[.]71[.]215 – IP – C2 + payload endpoint

173-44-141-47[.]nip[.]io – Hostname – C2 – payload

173.44[.]141[.]47 – IP – C2 + potential payload

170.130[.]55[.]77 – IP – Data exfiltration endpoint

Rclone.exe – Exe File – Common data tool

Rclone.bat – Script file – Common data tool

MITRE ATT&CK Mapping

Command and Control

T1071 - Application Layer Protocol

T1071.001 – Web protocols

T1573 – Encrypted channels

T1573.001 – Symmetric encryption

T1573.002 – Asymmetric encryption

T1571 – Non-standard port

T1105 – Ingress tool transfer

Execution

T1047 – Windows Management Instrumentation

Credential Access

T1003 – OS Credential Dumping

T1003.006 – DCSync

Lateral Movement

T1570 – Lateral Tool Transfer

T1021 - Remote Services

T1021.002 - SMB/Windows Admin Shares

T1021.006 – Windows Remote Management

Exfiltration

T1048 - Exfiltration Over Alternative Protocol

T1048.001 - Exfiltration Over Symmetric Encrypted Non-C2 Protocol

T1048.002 - Exfiltration Over Symmetric Encrypted Non-C2 Protocol

T1041 - Exfiltration Over C2 Channel

References

[1] https://cyberscoop.com/syssphinx-cybercrime-ransomware/

[2] https://symantec-enterprise-blogs.security.com/blogs/threat-intelligence/Syssphinx-FIN8-backdoor

[3] https://www.bleepingcomputer.com/news/security/fin8-deploys-alphv-ransomware-using-sardonic-malware-variant/

[4] https://symantec-enterprise-blogs.security.com/blogs/threat-intelligence/Syssphinx-FIN8-backdoor

[5] https://thehackernews.com/2023/07/fin8-group-using-modified-sardonic.html

[6] https://symantec-enterprise-blogs.security.com/blogs/threat-intelligence/Syssphinx-FIN8-backdoor

[7] https://symantec-enterprise-blogs.security.com/blogs/threat-intelligence/Syssphinx-FIN8-backdoor

[8] https://www.mandiant.com/resources/blog/windows-zero-day-payment-cards

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst

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January 9, 2026

Maduro Arrest Used as a Lure to Deliver Backdoor

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Introduction

Threat actors frequently exploit ongoing world events to trick users into opening and executing malicious files. Darktrace security researchers recently identified a threat group using reports around the arrest of Venezuelan President Nicolàs Maduro on January 3, 2025, as a lure to deliver backdoor malware.

Technical Analysis

While the exact initial access method is unknown, it is likely that a spear-phishing email was sent to victims, containing a zip archive titled “US now deciding what’s next for Venezuela.zip”. This file included an executable named “Maduro to be taken to New York.exe” and a dynamic-link library (DLL), “kugou.dll”.  

The binary “Maduro to be taken to New York.exe” is a legitimate binary (albeit with an expired signature) related to KuGou, a Chinese streaming platform. Its function is to load the DLL “kugou.dll” via DLL search order. In this instance, the expected DLL has been replaced with a malicious one with the same name to load it.  

DLL called with LoadLibraryW.
Figure 1: DLL called with LoadLibraryW.

Once the DLL is executed, a directory is created C:\ProgramData\Technology360NB with the DLL copied into the directory along with the executable, renamed as “DataTechnology.exe”. A registry key is created for persistence in “HKCU\Software\Microsoft\Windows\CurrentVersion\Run\Lite360” to run DataTechnology.exe --DATA on log on.

 Registry key added for persistence.
Figure 2. Registry key added for persistence.
Folder “Technology360NB” created.
Figure 3: Folder “Technology360NB” created.

During execution, a dialog box appears with the caption “Please restart your computer and try again, or contact the original author.”

Message box prompting user to restart.
Figure 4. Message box prompting user to restart.

Prompting the user to restart triggers the malware to run from the registry key with the command --DATA, and if the user doesn't, a forced restart is triggered. Once the system is reset, the malware begins periodic TLS connections to the command-and-control (C2) server 172.81.60[.]97 on port 443. While the encrypted traffic prevents direct inspection of commands or data, the regular beaconing and response traffic strongly imply that the malware has the ability to poll a remote server for instructions, configuration, or tasking.

Conclusion

Threat groups have long used geopolitical issues and other high-profile events to make malicious content appear more credible or urgent. Since the onset of the war in Ukraine, organizations have been repeatedly targeted with spear-phishing emails using subject lines related to the ongoing conflict, including references to prisoners of war [1]. Similarly, the Chinese threat group Mustang Panda frequently uses this tactic to deploy backdoors, using lures related to the Ukrainian war, conventions on Tibet [2], the South China Sea [3], and Taiwan [4].  

The activity described in this blog shares similarities with previous Mustang Panda campaigns, including the use of a current-events archive, a directory created in ProgramData with a legitimate executable used to load a malicious DLL and run registry keys used for persistence. While there is an overlap of tactics, techniques and procedures (TTPs), there is insufficient information available to confidently attribute this activity to a specific threat group. Users should remain vigilant, especially when opening email attachments.

Credit to Tara Gould (Malware Research Lead)
Edited by Ryan Traill (Analyst Content Lead)

Indicators of Compromise (IoCs)

172.81.60[.]97
8f81ce8ca6cdbc7d7eb10f4da5f470c6 - US now deciding what's next for Venezuela.zip
722bcd4b14aac3395f8a073050b9a578 - Maduro to be taken to New York.exe
aea6f6edbbbb0ab0f22568dcb503d731  - kugou.dll

References

[1] https://cert.gov.ua/article/6280422  

[2] https://www.ibm.com/think/x-force/hive0154-mustang-panda-shifts-focus-tibetan-community-deploy-pubload-backdoor

[3] https://www.ibm.com/think/x-force/hive0154-targeting-us-philippines-pakistan-taiwan

[4] https://www.ibm.com/think/x-force/hive0154-targeting-us-philippines-pakistan-taiwan

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About the author
Tara Gould
Malware Research Lead

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January 9, 2026

Under Medusa’s Gaze: How Darktrace Uncovers RMM Abuse in Ransomware Campaigns

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What is Medusa Ransomware in 2025?

In 2025, the Medusa Ransomware-as-a-Service (RaaS) emerged as one of the top 10 most active ransomware threat actors [1]. Its growing impact prompted a joint advisory from the US Cybersecurity and Infrastructure Security Agency (CISA) and the Federal Bureau of Investigation (FBI) [3]. As of January 2026, more than 500 organizations have fallen victim to Medusa ransomware [2].

Darktrace previously investigated Medusa in a 2024 blog, but the group’s rapid expansion and new intelligence released in late 2025 has lead Darktrace’s Threat Research team to  investigate further. Recent findings include Microsoft’s research on Medusa actors exploiting a vulnerability in Fortra’s GoAnywhere MFT License Servlet (CVE-2025-10035)[4] and Zencec’s report on Medusa’s abuse of flaws in SimpleHelp’s remote support software (CVE-2024-57726, CVE-2024-57727, CVE-2024-57728) [5].

Reports vary on when Medusa first appeared in the wild. Some sources mention June 2021 as the earliest sightings, while others point to late 2022, when its developers transitioned to the RaaS model, as the true beginning of its operation [3][11].

Madusa Ransomware history and background

The group behind Medusa is known by several aliases, including Storm-1175 and Spearwing [4] [7]. Like its mythological namesake, Medusa has many “heads,” collaborating with initial access brokers (IABs) and, according to some evidence, affiliating with Big Game Hunting (BGH) groups such as Frozen Spider, as well as the cybercriminal group UNC7885 [3][6][13].

Use of Cyrillic in its scripts, activity on Russian-language cybercrime forums, slang unique to Russian criminal subcultures, and avoidance of targets in Commonwealth of Independent States (CIS) countries suggest that Medusa operates from Russia or an allied state [11][12].

Medusa ransomware should not be confused with other similarly named malware, such as the Medusa Android Banking Trojan, the Medusa Botnet/Medusa Stealer, or MedusaLocker ransomware. It is easily distinguishable from these variants because it appends the extension .MEDUSA to encrypted files and drops the ransom note !!!READ_ME_MEDUSA!!!.txt on compromised systems [8].

Who does Madusa Ransomware target?

The group appears to show little restraint, indiscriminately attacking organizations across all sectors, including healthcare, and is known to employ triple extortion tactics whereby sensitive data is encrypted, victims are threatened with data leaks, and additional pressure is applied through DDoS attacks or contacting the victim’s customers, rather than the more common double extortion model [13].

Madusa Ransomware TTPs

To attain initial access, Medusa actors typically purchase access to already compromised devices or accounts via IABs that employ phishing, credential stuffing, or brute-force attacks, and also target vulnerable or misconfigured Internet-facing systems.

In addition to the GoAnywhere MFT and SimpleHelp RMM flaws, other vulnerabilities exploited in Medusa attacks include ConnectWise ScreenConnect RMM (CVE-2024-1709), Microsoft Exchange Server (CVE-2021-34473, also known as ProxyShell), and Fortinet Enterprise Management Servers (CVE-2023-48788) [18][19][20][21][24][25].

Darktrace’s Coverage of Medusa Ransomware

Between December 2023 and November 2025, Darktrace observed multiple cases of file encryption related to Medusa ransomware across its customer base. When enabled, Darktrace’s Autonomous Response capability intervened early in the attack chain, blocking malicious activity before file encryption could begin.

Some of the affected were based in Europe, the Middle East and Africa (EMEA), others in the Americas (AMS), and the remainder in the Asia-Pacific and Japan region. The most impacted sectors were financial services and the automotive industry, followed by healthcare, and finally organizations in arts, entertainment and recreation, ICT, and manufacturing.

Remote Monitoring and Management (RMM) tool abuse

In most customer environments where Medusa file encryption attempts were observed, and in one case where the compromise was contained before encryption, unusual external HTTP connections associated with JWrapper were also detected. JWrapper is a legitimate tool designed to simplify the packaging, distribution, and management of Java applications, enabling the creation of executables that run across different operating systems. Many of the destination IP addresses involved in this activity were linked to SimpleHelp servers or associated with Atera.

Medusa actors appear to favor RMM tools such as SimpleHelp. Unpatched or misconfigured SimpleHelp RMM servers can serve as an initial access vector to the victims’ infrastructure.  After gaining access to SimpleHelp management servers, the threat actors edit server configuration files to redirect existing SimpleHelp RMM agents to communicate with unauthorized servers under their control.

The SimpleHelp tool is not only used for command-and-control (C2) and enabling persistence but is also observed during lateral movement within the network, downloading additional attack tools, data exfiltration, and even ransomware binary execution. Other legitimate remote access tools abused by Medusa in a similar manner to evade detection include Atera, AnyDesk, ScreenConnect, eHorus, N-able, PDQ Deploy/Inventory, Splashtop, TeamViewer, NinjaOne, Navicat, and MeshAgent [4][5][15][16][17].

Data exfiltration

Another correlation among Darktrace customers affected by Medusa was observed during the data exfiltration phase. In several environments, data was exfiltrated to the endpoints erp.ranasons[.]com or pruebas.pintacuario[.]mx (143.110.243[.]154, 144.217.181[.]205) over ports 443, 445, and 80. erp.ranasons[.]com was seemingly active between November 2024 and September 2025, while pruebas.pintacuario[.]mx was seen from November 2024 to March 2025. Evidence suggests that pruebas.pintacuario[.]mx previously hosted a SimpleHelp server [22][23].

Apart from RMM tools, Medusa is also known to use Rclone and Robocopy for data exfiltration [3][19]. During one Medusa compromise detected in mid-2024, the customer’s data was exfiltrated to external destinations associated with the Ngrok proxy service using an SSH-2.0-rclone client.

Medusa Compromise Leveraging SimpleHelp

In Q4 2025, Darktrace assisted a European company impacted by Medusa ransomware. The organization had partial Darktrace / NETWORK coverage and had configured Darktrace’s Autonomous Response capability to require manual confirmation for all actions. Despite these constraints, data received through the customer’s security integration with CrowdStrike Falcon enabled Darktrace analysts to reconstruct the attack chain, although the initial access vector remains unclear due to limited visibility.

In late September 2025, a device out of the scope of Darktrace's visibility began scanning the network and using RDP, NTLM/SMB, DCE_RPC, and PowerShell for lateral movement.

CrowdStrike “Defense Evasion: Disable or Modify Tools” alerts related to a suspicious driver (c:\windows\[0-9a-b]{4}.exe) and a PDQ Deploy executable (share=\\<device_hostname>\ADMIN$ file=AdminArsenal\PDQDeployRunner\service-1\exec\[0-9a-b]{4}.exe) suggest that the attackers used the Bring Your Own Vulnerable Driver (BYOVD) technique to terminate antivirus processes on network devices, leveraging tools such as KillAV or AbyssWorker along with the PDQ Software Deployment solution [19][26].

A few hours later, Darktrace observed the same device that had scanned the network writing Temp\[a-z]{2}.exe over SMB to another device on the same subnet. According to data from the CrowdStrike alert, this executable was linked to an RMM application located at C:\Users\<compromised_user>\Documents\[a-z]{2}.exe. The same compromised user account later triggered a CrowdStrike “Command and Control: Remote Access Tools” alert when accessing C:\ProgramData\JWrapper-Remote Access\JWrapper-Remote Access Bundle-[0-9]{11}\JWrapperTemp-[0-9]{10}-[0-9]{1}-app\bin\windowslauncher.exe [27].

An executable file associated with the SimpleHelp RMM tool being written to other devices using the SMB protocol, as detected by Darktrace.
Figure 1: An executable file associated with the SimpleHelp RMM tool being written to other devices using the SMB protocol, as detected by Darktrace.

Soon after, the destination device and multiple other network devices began establishing connections to 31.220.45[.]120 and 213.183.63[.]41, both of which hosted malicious SimpleHelp RMM servers. These C2 connections continued for more than 20 days after the initial compromise.

CrowdStrike integration alerts for the execution of robocopy . "c:\windows\\" /COPY:DT /E /XX /R:0 /W:0 /NP /XF RunFileCopy.cmd /IS /IT commands on several Windows servers, suggested that this utility was likely used to stage files in preparation for data exfiltration [19].

Around two hours later, Darktrace detected another device connecting to the attacker’s SimpleHelp RMM servers. This internal server had ‘doc’ in its hostname, indicating it was likely a file server. It was observed downloading documents from another internal server over SMB and uploading approximately 70 GiB of data to erp.ranasons[.]com (143.110.243[.]154:443).

Data uploaded to erp.ranasons[.]com and the number of model alerts from the exfiltrating device, represented by yellow and orange dots.
Figure 2: Data uploaded to erp.ranasons[.]com and the number of model alerts from the exfiltrating device, represented by yellow and orange dots.

Darktrace’s Cyber AI Analyst autonomously investigated the unusual connectivity, correlating the separate C2 and data exfiltration events into a single incident, providing greater visibility into the ongoing attack.

Cyber AI Analyst identified a file server making C2 connections to an attacker-controlled SimpleHelp server (213.183.63[.]41) and exfiltrating data to erp.ranasons[.]com.
Figure 3: Cyber AI Analyst identified a file server making C2 connections to an attacker-controlled SimpleHelp server (213.183.63[.]41) and exfiltrating data to erp.ranasons[.]com.
The same file server that connected to 213.183.63[.]41 and exfiltrated data to erp.ranasons[.]com was also observed attempting to connect to an IP address associated with Moscow, Russia (193.37.69[.]154:7070).
Figure 4: The same file server that connected to 213.183.63[.]41 and exfiltrated data to erp.ranasons[.]com was also observed attempting to connect to an IP address associated with Moscow, Russia (193.37.69[.]154:7070).

One of the devices connecting to the attacker's SimpleHelp RMM servers was also observed downloading 35 MiB from [0-9]{4}.filemail[.]com. Filemail, a legitimate file-sharing service, has reportedly been abused by Medusa actors to deliver additional malicious payloads [11].

A device controlled remotely via SimpleHelp downloading additional tooling from the Filemail file-sharing service.
Figure 5: A device controlled remotely via SimpleHelp downloading additional tooling from the Filemail file-sharing service.

Finally, integration alerts related to the ransomware binary, such as c:\windows\system32\gaze.exe and <device_hostname>\ADMIN$ file=AdminArsenal\PDQDeployRunner\service-1\exec\gaze.exe, along with “!!!READ_ME_MEDUSA!!!.txt” ransom notes were observed on network devices. This indicates that file encryption in this case was most likely carried out directly on the victim hosts rather than via the SMB protocol [3].

Conclusion

Threat actors, including nation-state actors and ransomware groups like Medusa, have long abused legitimate commercial RMM tools, typically used by system administrators for remote monitoring, software deployment, and device configuration, instead of relying on remote access trojans (RATs).

Attackers employ existing authorized RMM tools or install new remote administration software to enable persistence, lateral movement, data exfiltration, and ingress tool transfer. By mimicking legitimate administrative behavior, RMM abuse enables attackers to evade detection, as security software often implicitly trusts these tools, allowing attackers to bypass traditional security controls [28][29][30].

To mitigate such risks, organizations should promptly patch publicly exposed RMM servers and adopt anomaly-based detection solutions, like Darktrace / NETWORK, which can distinguish legitimate administrative activity from malicious behavior, applying rapid response measures through its Autonomous Response capability to stop attacks in their tracks.

Darktrace delivers comprehensive network visibility and Autonomous Response capabilities, enabling real-time detection of anomalous activity and rapid mitigation, even if an organization fall under Medusa’s gaze.

Credit to Signe Zaharka (Principal Cyber Analyst) and Emma Foulger (Global Threat Research Operations Lead

Edited by Ryan Traill (Analyst Content Lead)

Appendices

List of Indicators of Compromise (IoCs)

IoC - Type - Description + Confidence + Time Observed

185.108.129[.]62 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - March 7, 2023

185.126.238[.]119 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - November 26-27, 2024

213.183.63[.]41 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - November 28, 2024 - Sep 30, 2025

213.183.63[.]42 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - July 4 -9 , 2024

31.220.45[.]120 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - September 12 - Oct 20 , 2025

91.92.246[.]110 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - May 24, 2024

45.9.149[.]112:15330 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - June 21, 2024

89.36.161[.]12 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - June 26-28, 2024

193.37.69[.]154:7070 IP address Suspicious RU IP seen on a device being controlled via SimpleHelp and exfiltrating data to a Medusa related endpoint - September 30 - October 20, 2025

erp.ranasons[.]com·143.110.243[.]154 Hostname Data exfiltration destination - November 27, 2024 - September 30, 2025

pruebas.pintacuario[.]mx·144.217.181[.]205 - Hostname Data exfiltration destination - November 27, 2024  -  March 26, 2025

lirdel[.]com · 44.235.83[.]125/a.msi (1b9869a2e862f1e6a59f5d88398463d3962abe51e19a59) File & hash Atera related file downloaded with PowerShell - June 20, 2024

wizarr.manate[.]ch/108.215.180[.]161:8585/$/1dIL5 File Suspicious file observed on one of the devices exhibiting unusual activity during a Medusa compromise - February 28, 2024

!!!READ_ME_MEDUSA!!!.txt" File - Ransom note

*.MEDUSA - File extension        File extension added to encrypted files

gaze.exe – File - Ransomware binary

Darktrace Model Coverage

Darktrace / NETWORK model detections triggered during connections to attacker controlled SimpleHelp servers:

Anomalous Connection/Anomalous SSL without SNI to New External

Anomalous Connection/Multiple Connections to New External UDP Port

Anomalous Connection/New User Agent to IP Without Hostname

Anomalous Connection/Rare External SSL Self-Signed

Anomalous Connection/Suspicious Self-Signed SSL

Anomalous File/EXE from Rare External Location

Anomalous Server Activity/Anomalous External Activity from Critical Network Device

Anomalous Server Activity/New User Agent from Internet Facing System

Anomalous Server Activity/Outgoing from Server

Anomalous Server Activity/Rare External from Server

Compromise/High Volume of Connections with Beacon Score

Compromise/Large Number of Suspicious Failed Connections

Compromise/Ransomware/High Risk File and Unusual SMB

Device/New User Agent

Unusual Activity/Unusual External Data to New Endpoint

Unusual Activity/Unusual External Data Transfer

Darktrace / NETWORK Model Detections during the September/October 2025 Medusa attack:

Anomalous Connection / Data Sent to Rare Domain

Anomalous Connection / Download and Upload

Anomalous Connection / Low and Slow Exfiltration

Anomalous Connection / New User Agent to IP Without Hostname

Anomalous Connection / Uncommon 1 GiB Outbound

Anomalous Connection / Unusual Admin RDP Session

Anomalous Connection / Unusual Incoming Long Remote Desktop Session

Anomalous Connection / Unusual Long SSH Session

Anomalous File / EXE from Rare External Location

Anomalous File / Internal/Unusual Internal EXE File Transfer

Anomalous Server Activity / Anomalous External Activity from Critical Network Device

Anomalous Server Activity / Outgoing from Server

Anomalous Server Activity / Rare External from Server

Compliance / Default Credential Usage

Compliance / High Priority Compliance Model Alert

Compliance / Outgoing NTLM Request from DC

Compliance / Possible Unencrypted Password File On Server

Compliance / Remote Management Tool On Server

Compromise / Large Number of Suspicious Failed Connections

Compromise / Large Number of Suspicious Successful Connections

Compromise / Ransomware/High Risk File and Unusual SMB

Compromise / Suspicious Beaconing Behaviour

Compromise / Suspicious HTTP and Anomalous Activity

Compromise / Sustained SSL or HTTP Increase

Compromise / Sustained TCP Beaconing Activity To Rare Endpoint

Device / ICMP Address Scan

Device / Increase in New RPC Services

Device / Initial Attack Chain Activity

Device / Large Number of Model Alert

Device / Large Number of Model Alerts from Critical Network Device

Device / Lateral Movement and C2 Activity

Device / Multiple C2 Model Alert

Device / Network Scan

Device / Possible SMB/NTLM Reconnaissance

Device / Spike in LDAP Activity

Device / Suspicious Network Scan Activity

Device / Suspicious SMB Scanning Activity

Security Integration / High Severity Integration Incident

Security Integration / Low Severity Integration Incident

Unusual Activity / Enhanced Unusual External Data Transfer

Unusual Activity / Internal Data Transfer

Unusual Activity / Unusual External Activity

Unusual Activity / Unusual External Data to New Endpoint

Unusual Activity / Unusual External Data Transfer

User / New Admin Credentials on Server

Autonomous Response Actions

Antigena / Network/External Threat/Antigena File then New Outbound Block

Antigena / Network/External Threat/Antigena Ransomware Block

Antigena / Network/External Threat/Antigena Suspicious Activity Block

Antigena / Network/External Threat/Antigena Suspicious File Block

Antigena / Network/Insider Threat/Antigena Internal Anomalous File Activity

Antigena / Network/Insider Threat/Antigena Internal Data Transfer Block

Antigena / Network/Insider Threat/Antigena Large Data Volume Outbound Block

Antigena / Network/Insider Threat/Antigena Network Scan Block

Antigena / Network/Insider Threat/Antigena Unusual Privileged User Activities Block

Antigena / Network/Significant Anomaly/Antigena Alerts Over Time Block

Antigena / Network/Significant Anomaly/Antigena Controlled and Model Alert

Antigena / Network/Significant Anomaly/Antigena Enhanced Monitoring from Server Block

Antigena / Network/Significant Anomaly/Antigena Significant Server Anomaly Block

Antigena / Network/Significant Anomaly/Repeated Antigena Alerts

MITRE ATT&CK Mapping

Technique Name, Tactic, ID, Sub-Technique

Application Layer Protocol , COMMAND AND CONTROL , T1071

Automated Collection , COLLECTION , T1119

Automated Exfiltration , EXFILTRATION , T1020

Brute Force , CREDENTIAL ACCESS , T1110

Client Configurations , RECONNAISSANCE , T1592.004 , T1592

Cloud Accounts , DEFENSE EVASION ,  PERSISTENCE ,  PRIVILEGE ESCALATION ,  INITIAL ACCESS , T1078.004 , T1078

Command-Line Interface , EXECUTION ICS , T0807

Credential Stuffing , CREDENTIAL ACCESS , T1110.004 , T1110

Data Encrypted for Impact , IMPACT , T1486

Data from Network Shared Drive , COLLECTION , T1039

Data Obfuscation , COMMAND AND CONTROL , T1001

Data Staged , COLLECTION , T1074

Data Transfer Size Limits , EXFILTRATION , T1030

Default Accounts , DEFENSE EVASION ,  PERSISTENCE ,  PRIVILEGE ESCALATION ,  INITIAL ACCESS , T1078.001 , T1078

Default Credentials , LATERAL MOVEMENT ICS , T0812

Distributed Component Object Model , LATERAL MOVEMENT , T1021.003 , T1021

Drive-by Compromise , INITIAL ACCESS ICS , T0817

Drive-by Compromise , INITIAL ACCESS , T1189

Email Collection , COLLECTION , T1114

Exfiltration Over Alternative Protocol , EXFILTRATION , T1048

Exfiltration Over C2 Channel , EXFILTRATION , T1041

Exfiltration to Cloud Storage , EXFILTRATION , T1567.002 , T1567

Exploit Public-Facing Application , INITIAL ACCESS , T1190

Exploitation for Privilege Escalation , PRIVILEGE ESCALATION , T0890

Exploitation of Remote Services , LATERAL MOVEMENT , T1210

Exploits , RESOURCE DEVELOPMENT , T1588.005 , T1588

File and Directory Discovery , DISCOVERY , T1083

File Deletion , DEFENSE EVASION , T1070.004 , T1070

Graphical User Interface , EXECUTION ICS , T0823

Ingress Tool Transfer , COMMAND AND CONTROL , T1105

Lateral Tool Transfer , LATERAL MOVEMENT , T1570

LLMNR/NBT-NS Poisoning and SMB Relay , CREDENTIAL ACCESS ,  COLLECTION , T1557.001 , T1557

Malware , RESOURCE DEVELOPMENT , T1588.001 , T1588

Network Service Scanning , DISCOVERY , T1046

Network Share Discovery , DISCOVERY , T1135

Non-Application Layer Protocol , COMMAND AND CONTROL , T1095

Non-Standard Port , COMMAND AND CONTROL , T1571

One-Way Communication , COMMAND AND CONTROL , T1102.003 , T1102

Pass the Hash , DEFENSE EVASION ,  LATERAL MOVEMENT , T1550.002 , T1550

Password Cracking , CREDENTIAL ACCESS , T1110.002 , T1110

Password Guessing , CREDENTIAL ACCESS , T1110.001 , T1110

Password Spraying , CREDENTIAL ACCESS , T1110.003 , T1110

Program Download , LATERAL MOVEMENT ICS , T0843

Program Upload , COLLECTION ICS , T0845

Remote Access Software , COMMAND AND CONTROL , T1219

Remote Desktop Protocol , LATERAL MOVEMENT , T1021.001 , T1021

Remote System Discovery , DISCOVERY , T1018

Scanning IP Blocks , RECONNAISSANCE , T1595.001 , T1595

Scheduled Transfer , EXFILTRATION , T1029

Spearphishing Attachment , INITIAL ACCESS ICS , T0865

Standard Application Layer Protocol , COMMAND AND CONTROL ICS , T0869

Supply Chain Compromise , INITIAL ACCESS ICS , T0862

User Execution , EXECUTION ICS , T0863

Valid Accounts , DEFENSE EVASION ,  PERSISTENCE ,  PRIVILEGE ESCALATION ,  INITIAL ACCESS , T1078

Valid Accounts , PERSISTENCE ICS ,  LATERAL MOVEMENT ICS , T0859

Vulnerabilities , RESOURCE DEVELOPMENT , T1588.006 , T1588

Vulnerability Scanning , RECONNAISSANCE , T1595.002 , T1595

Web Protocols , COMMAND AND CONTROL , T1071.001 , T1071

References

1. https://www.intel471.com/blog/threat-hunting-case-study-medusa-ransomware

2. https://www.ransomware.live/group/medusa

3. https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-071a

4. https://www.microsoft.com/en-us/security/blog/2025/10/06/investigating-active-exploitation-of-cve-2025-10035-goanywhere-managed-file-transfer-vulnerability/

5. https://zensec.co.uk/blog/how-rmm-abuse-fuelled-medusa-dragonforce-attacks/

6. https://www.checkpoint.com/cyber-hub/threat-prevention/ransomware/medusa-ransomware-group/

7. https://cyberpress.org/medusa-ransomware-attacks-spike-42/

8. https://blog.barracuda.com/2025/02/25/medusa-ransomware-and-its-cybercrime-ecosystem

10. https://www.cyberdaily.au/security/10021-more-monster-than-myth-unpacking-the-medusa-ransomware-operation

11. https://unit42.paloaltonetworks.com/medusa-ransomware-escalation-new-leak-site/

12. https://www.bitdefender.com/en-us/blog/businessinsights/medusa-ransomware-a-growing-threat-with-a-bold-online-presence

13. https://redpiranha.net/news/medusa-ransomware-everything-you-need-know

14.  https://www.theregister.com/2025/03/13/medusa_ransomware_infects_300_critical/

15. https://www.s-rminform.com/latest-thinking/cyber-threat-advisory-medusa-and-the-simplehelp-vulnerability

16. https://nagomisecurity.com/medusa-ransomware-us-cert-alert

17. https://arcticwolf.com/resources/blog/arctic-wolf-observes-campaign-exploiting-simplehelp-rmm-software-for-initial-access/

18. https://securityboulevard.com/2025/04/medusa-ransomware-inside-the-2025-resurgence-of-one-of-the-internets-most-aggressive-threats/

19. https://thehackernews.com/2025/03/medusa-ransomware-hits-40-victims-in.html

20.  https://www.quorumcyber.com/threat-intelligence/critical-alert-medusa-ransomware-threat-highlighted-by-fbi-cisa-and-ms-isac/

21. https://brandefense.io/blog/stone-gaze-in-depth-analysis-of-medusa-ransomware/

22. https://www.darktrace.com/ja/blog/2025-cyber-threat-landscape-darktraces-mid-year-review

23. https://www.joesandbox.com/analysis/1576447/0/html

24. https://blog.barracuda.com/2025/02/25/medusa-ransomware-and-its-cybercrime-ecosystem

25. https://shassit.mit.edu/news/medusa-ransomware-attacks-on-gmail/

26. https://thehackernews.com/2025/03/medusa-ransomware-uses-malicious-driver.html

27. https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a

28. https://www.catonetworks.com/blog/cato-ctrl-investigation-of-rmm-tools/

29. https://redcanary.com/threat-detection-report/trends/rmm-tools/

30. https://www.proofpoint.com/us/blog/threat-insight/remote-monitoring-and-management-rmm-tooling-increasingly-attackers-first-choice

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About the author
Signe Zaharka
Principal Cyber Analyst
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