How McLaren Racing Counters Advanced Email Threats
05
Jan 2021
Learn how Darktrace helps McLaren Racing counter advanced email threats, ensuring robust cybersecurity for their operations.
Securing our team’s inboxes has long been a challenge at McLaren Racing. Even before COVID-19 hit, our workforce was incredibly dynamic; we’d been used to effectively setting up a remote office at tracks around the world every other weekend for the last 30 years. We were therefore used to people emailing at an extremely high rate while not always being centralised in a single location.
Collaboration is key for this team, with both our partners and key suppliers. Sharing data happens every day and a variety of methods are used – ranging from sensitive car designs to confidential track-side data.
The email attacks targeting our users have advanced considerably in the last year or two, with attackers seeking to solicit fraudulent payments, or trying to access our own intellectual property. Increasingly sophisticated social engineering attempts meant that our users continued to engage with these phishing and spoofing emails, despite having an array of tools and procedures in place to avoid such an eventuality.
Last year we extended Darktrace’s coverage to our inbox, and now have an intelligent AI security solution understanding ‘patterns of life’ for every Microsoft 365 user in order to spot attacks. Darktrace has allowed the security team here to stay ahead of the most advanced email threats, rather than respond retrospectively to attacks that manage to slip through traditional defences.
Training our workforce to spot attacks
Previously we relied on threat intelligence feeds and retrospective security tools that blocked malicious addresses, domains and URLs, but regardless, a small volume of phishing emails would still reach user mailboxes. Typically, these emails would be well-researched and highly contextualised, targeted to the recipient and sometimes indistinguishable from genuine communications. Despite running employee awareness programs, a proportion of these malicious emails would be acted on by users, leading to account compromises and fraud attempts. Our security resources were then consumed with reacting to these incidents rather than proactively improving security at McLaren Racing.
We run cyber awareness weeks, in collaboration with many of our partners, simulating our own phishing campaigns to teach our workforce how to spot attacks. But these education programs have become harder to communicate with the increase of remote working. Employee engagement was always key and that meant a larger resource strain on our security team, who would typically spend a lot of time with our senior stakeholders, helping them identify spoof emails and working with them on putting business processes in place.
This was a long and arduous process, and it’s difficult to expect our employees to spot the increasingly subtle signs of an email attack. With the sophistication of modern email attacks, the research that goes into them, and the level of social engineering in play, phishing attacks do inevitably still get through both humans and rudimentary defences.
Turning to cyber AI
Working with our partner Darktrace, we deployed their email security technology, Darktrace/Email, and worked on the configuration and installation together. We were able to see results in days. The volume of phishing emails reported by users fell substantially, and over time with Autonomous Response, the regular reviews of Darktrace/Email’s actions has led us to discover many phishing campaigns that we were previously unaware of.
Darktrace’s actions are taken in the context of the business, holding back emails only as a last resort (less than 1% in our environment), and catching only the genuinely malicious emails rather than producing a load of false positives. The actions are also targeted and proportionate, varying from moving emails to junk to converting attachments and locking links, giving us the flexibility we need.
With Darktrace/Email constantly learning and stopping advanced email attacks, the pressure has been taken off the rest of the team, who can now spend their time working with the business supporting new initiatives and collaborating on new areas of innovation.
Stopping a targeted credential-grabbing attack targeting the C-suite
As with many organisations, it’s often our C-suite that gets targeted by the most malicious mails, and Darktrace/Email recently detected an email sent to one of our executives, prompting them to sign a financial document. The email appeared to come from DocuSign, and contained a malicious link hidden behind the text ‘Review Document’.
Figure 1: An interactive snapshot of Darktrace/Email’s user interface surfacing the email
Figure 2: A screenshot of the email in question
If the link is clicked on, two types of scenarios usually follow from these kind of email attacks. Either the user is led to a fake (and often very convincing) login page which captures credentials, or the document itself contains a legitimate-looking invoice, but with one crucial element changed – the bank details. Accounts teams and CFOs are targeted with this kind of attack on a regular basis, but in this case, the attackers were after the executive’s credentials.
Had the executive clicked through and attempted to log in, they would unknowingly have been sending their credentials to the attacker, who then could have used this information to gather sensitive data from their inbox or other SaaS accounts, or send additional malicious emails from the account to make further inroads into our organisation.
The email was sent over the Imola GP race weekend, which was a high-pressured 48 hours for the whole team, as we ran in a new format without Friday practice, bringing a new intensity to the race weekend. However, Darktrace/Email was on guard, recognising the sender as a new contact and deeming the link to be suspicious. With suitable concerns over the email, Darktrace’s AI double locked the link and automatically moved the email to the executive’s Junk folder. All without having to alert the on-call cyber security team over the weekend.
With attacks like this coming in every day, relying on McLaren’s workforce to distinguish real from fake will never realistically protect us from every single threat. With credential harvesting and account takeover on the rise, it really felt like a matter of time before just one phishing email was successful and the floodgates were opened. But with Darktrace/Email, we can rest assured that we have a powerful AI solution keeping us safe, on and off the track.
Like this and want more?
Receive the latest blog in your inbox
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Newsletter
Enjoying the blog?
Sign up to receive the latest news and insights from the Darktrace newsletter – delivered directly to your inbox
Thanks for signing up!
Look out for your first newsletter, coming soon.
Oops! Something went wrong while submitting the form.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Bytesize Security: Insider Threats in Google Workspace
What is an insider threat?
An insider threat is a cyber risk originating from within an organization. These threats can involve actions such as an employee inadvertently clicking on a malicious link (e.g., a phishing email) or an employee with malicious intent conducting data exfiltration for corporate sabotage.
Insiders often exploit their knowledge and access to legitimate corporate tools, presenting a continuous risk to organizations. Defenders must protect their digital estate against threats from both within and outside the organization.
For example, in the summer of 2024, Darktrace / IDENTITY successfully detected a user in a customer environment attempting to steal sensitive data from a trusted Google Workspace service. Despite the use of a legitimate and compliant corporate tool, Darktrace identified anomalies in the user’s behavior that indicated malicious intent.
Attack overview: Insider threat
In June 2024, Darktrace detected unusual activity involving the Software-as-a-Service (SaaS) account of a former employee from a customer organization. This individual, who had recently left the company, was observed downloading a significant amount of data in the form of a “.INDD” file (an Adobe InDesign document typically used to create page layouts [1]) from Google Drive.
While the use of Google Drive and other Google Workspace platforms was not unexpected for this employee, Darktrace identified that the user had logged in from an unfamiliar and suspicious IPv6 address before initiating the download. This anomaly triggered a model alert in Darktrace / IDENTITY, flagging the activity as potentially malicious.
Figure 1: A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.
Following this detection, the customer reached out to Darktrace’s Security Operations Center (SOC) team via the Security Operations Support service for assistance in triaging and investigating the incident further. Darktrace’s SOC team conducted an in-depth investigation, enabling the customer to identify the exact moment of the file download, as well as the contents of the stolen documents. The customer later confirmed that the downloaded files contained sensitive corporate data, including customer details and payment information, likely intended for reuse or sharing with a new employer.
In this particular instance, Darktrace’s Autonomous Response capability was not active, allowing the malicious insider to successfully exfiltrate the files. If Autonomous Response had been enabled, Darktrace would have immediately acted upon detecting the login from an unusual (in this case 100% rare) location by logging out and disabling the SaaS user. This would have provided the customer with the necessary time to review the activity and verify whether the user was authorized to access their SaaS environments.
Conclusion
Insider threats pose a significant challenge for traditional security tools as they involve internal users who are expected to access SaaS platforms. These insiders have preexisting knowledge of the environment, sensitive data, and how to make their activities appear normal, as seen in this case with the use of Google Workspace. This familiarity allows them to avoid having to use more easily detectable intrusion methods like phishing campaigns.
Darktrace’s anomaly detection capabilities, which focus on identifying unusual activity rather than relying on specific rules and signatures, enable it to effectively detect deviations from a user’s expected behavior. For instance, an unusual login from a new location, as in this example, can be flagged even if the subsequent malicious activity appears innocuous due to the use of a trusted application like Google Drive.
Credit to Vivek Rajan (Cyber Analyst) and Ryan Traill (Analyst Content Lead)
Appendices
Darktrace Model Detections
SaaS / Resource::Unusual Download Of Externally Shared Google Workspace File
RansomHub Ransomware: Darktrace’s Investigation of the Newest Tool in ShadowSyndicate's Arsenal
What is ShadowSyndicate?
ShadowSyndicate, also known as Infra Storm, is a threat actor reportedly active since July 2022, working with various ransomware groups and affiliates of ransomware programs, such as Quantum, Nokoyawa, and ALPHV. This threat actor employs tools like Cobalt Strike, Sliver, IcedID, and Matanbuchus malware in its attacks. ShadowSyndicate utilizes the same SSH fingerprint (1ca4cbac895fc3bd12417b77fc6ed31d) on many of their servers—85 as of September 2023. At least 52 of these servers have been linked to the Cobalt Strike command and control (C2) framework [1].
What is RansomHub?
First observed following the FBI's takedown of ALPHV/BlackCat in December 2023, RansomHub quickly gained notoriety as a Ransomware-as-a-Service (RaaS) operator. RansomHub capitalized on the law enforcement’s disruption of the LockBit group’s operations in February 2024 to market themselves to potential affiliates who had previously relied on LockBit’s encryptors. RansomHub's success can be largely attributed to their aggressive recruitment on underground forums, leading to the absorption of ex-ALPHV and ex-LockBit affiliates. They were one of the most active ransomware operators in 2024, with approximately 500 victims reported since February, according to their Dedicated Leak Site (DLS) [2].
ShadowSyndicate and RansomHub
External researchers have reported that ShadowSyndicate had as many as seven different ransomware families in their arsenal between July 2022, and September 2023. Now, ShadowSyndicate appears to have added RansomHub’s their formidable stockpile, becoming an affiliate of the RaaS provider [1].
Darktrace’s analysis of ShadowSyndicate across its customer base indicates that the group has been leveraging RansomHub ransomware in multiple attacks in September and October 2024. ShadowSyndicate likely shifted to using RansomHub due to the lucrative rates offered by this RaaS provider, with affiliates receiving up to 90% of the ransom—significantly higher than the general market rate of 70-80% [3].
In many instances where encryption was observed, ransom notes with the naming pattern “README_[a-zA-Z0-9]{6}.txt” were written to affected devices. The content of these ransom notes threatened to release stolen confidential data via RansomHub’s DLS unless a ransom was paid. During these attacks, data exfiltration activity to external endpoints using the SSH protocol was observed. The external endpoints to which the data was transferred were found to coincide with servers previously associated with ShadowSyndicate activity.
Darktrace’s coverage of ShadowSyndicate and RansomHub
Darktrace’s Threat Research team identified high-confidence indicators of compromise (IoCs) linked to the ShadowSyndicate group deploying RansomHub. The investigation revealed four separate incidents impacting Darktrace customers across various sectors, including education, manufacturing, and social services. In the investigated cases, multiple stages of the kill chain were observed, starting with initial internal reconnaissance and leading to eventual file encryption and data exfiltration.
Attack Overview
Internal Reconnaissance
The first observed stage of ShadowSyndicate attacks involved devices making multiple internal connection attempts to other internal devices over key ports, suggesting network scanning and enumeration activity. In this initial phase of the attack, the threat actor gathers critical details and information by scanning the network for open ports that might be potentially exploitable. In cases observed by Darktrace affected devices were typically seen attempting to connect to other internal locations over TCP ports including 22, 445 and 3389.
C2 Communication and Data Exfiltration
In most of the RansomHub cases investigated by Darktrace, unusual connections to endpoints associated with Splashtop, a remote desktop access software, were observed briefly before outbound SSH connections were identified.
Following this, Darktrace detected outbound SSH connections to the external IP address 46.161.27[.]151 using WinSCP, an open-source SSH client for Windows used for secure file transfer. The Cybersecurity and Infrastructure Security Agency (CISA) identified this IP address as malicious and associated it with ShadowSyndicate’s C2 infrastructure [4]. During connections to this IP, multiple gigabytes of data were exfiltrated from customer networks via SSH.
Data exfiltration attempts were consistent across investigated cases; however, the method of egress varied from one attack to another, as one would expect with a RaaS strain being employed by different affiliates. In addition to transfers to ShadowSyndicate’s infrastructure, threat actors were also observed transferring data to the cloud storage and file transfer service, MEGA, via HTTP connections using the ‘rclone’ user agent – a command-line program used to manage files on cloud storage. In another case, data exfiltration activity occurred over port 443, utilizing SSL connections.
Lateral Movement
In investigated incidents, lateral movement activity began shortly after C2 communications were established. In one case, Darktrace identified the unusual use of a new administrative credential which was quickly followed up with multiple suspicious executable file writes to other internal devices on the network.
The filenames for this executable followed the regex naming convention “[a-zA-Z]{6}.exe”, with two observed examples being “bWqQUx.exe” and “sdtMfs.exe”.
Figure 1: Cyber AI Analyst Investigation Process for the SMB Writes of Suspicious Files to Multiple Devices' incident.
Additionally, script files such as “Defeat-Defender2.bat”, “Share.bat”, and “def.bat” were also seen written over SMB, suggesting that threat actors were trying to evade network defenses and detection by antivirus software like Microsoft Defender.
File Encryption
Among the three cases where file encryption activity was observed, file names were changed by adding an extension following the regex format “.[a-zA-Z0-9]{6}”. Ransom notes with a similar naming convention, “README_[a-zA-Z0-9]{6}.txt”, were written to each share. While the content of the ransom notes differed slightly in each case, most contained similar text. Clear indicators in the body of the ransom notes pointed to the use of RansomHub ransomware in these attacks. As is increasingly the case, threat actors employed double extortion tactics, threatening to leak confidential data if the ransom was not paid. Like most ransomware, RansomHub included TOR site links for communication between its "customer service team" and the target.
Figure 2: The graph shows the behavior of a device with encryption activity, using the “SMB Sustained Mimetype Conversion” and “Unusual Activity Events” metrics over three weeks.
Since Darktrace’s Autonomous Response capability was not enabled during the compromise, the ransomware attack succeeded in its objective. However, Darktrace’s Cyber AI Analyst provided comprehensive coverage of the kill chain, enabling the customer to quickly identify affected devices and initiate remediation.
Figure 3: Cyber AI Analyst panel showing the critical incidents of the affected device from one of the cases investigated.
In lieu of Autonomous Response being active on the networks, Darktrace was able to suggest a variety of manual response actions intended to contain the compromise and prevent further malicious activity. Had Autonomous Response been enabled at the time of the attack, these actions would have been quickly applied without any human interaction, potentially halting the ransomware attack earlier in the kill chain.
Figure 4: A list of suggested Autonomous Response actions on the affected devices."
Conclusion
The Darktrace Threat Research team has noted a surge in attacks by the ShadowSyndicate group using RansomHub’s RaaS of late. RaaS has become increasingly popular across the threat landscape due to its ease of access to malware and script execution. As more individual threat actors adopt RaaS, security teams are struggling to defend against the increasing number of opportunistic attacks.
For customers subscribed to Darktrace’s Security Operations Center (SOC) services, the Analyst team promptly investigated detections of the aforementioned unusual and anomalous activities in the initial infection phases. Multiple alerts were raised via Darktrace’s Managed Threat Detection to warn customers of active ransomware incidents. By emphasizing anomaly-based detection and response, Darktrace can effectively identify devices affected by ransomware and take action against emerging activity, minimizing disruption and impact on customer networks.
Credit to Kwa Qing Hong (Senior Cyber Analyst and Deputy Analyst Team Lead, Singapore) and Signe Zahark (Principal Cyber Analyst, Japan)
