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April 30, 2024

Detecting Attacks Across Email, SaaS, and Network Environments with Darktrace’s ActiveAI Security Platform

This blog explores how Darktrace’s combined AI approach enabled it to identify and connect an attack that took place over three critical areas of a customer’s digital environment, namely email, SaaS and network.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst
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30
Apr 2024

The State of AI in Cybersecurity

In a recent survey outlined in Darktrace’s State of AI Cyber Security whitepaper, 95% of cyber security professionals agree that AI-powered security solutions will improve their organization’s detection of cyber-threats [1]. Crucially, a combination of multiple AI methods is the most effective to improve cybersecurity; improving threat detection, accelerating threat investigation and response, and providing visibility across an organization’s digital environment.

In March 2024, Darktrace’s AI-led security platform was able to detect suspicious activity affecting a customer’s email, Software-as-a-Service (SaaS), and network environments, whilst its applied supervised learning capability, Cyber AI Analyst, autonomously correlated and connected all of these events together in one single incident, explained concisely using natural language processing.

Attack Overview

Following an initial email attack vector, an attacker logged into a compromised SaaS user account from the Netherlands, changed inbox rules, and leveraged the account to send thousands of phishing emails to internal and external users. Internal users fell victim to the emails by clicking on contained suspicious links that redirected them to newly registered suspicious domains hosted on same IP address as the hijacked SaaS account login. This activity triggered multiple alerts in Darktrace DETECT™ on both the network and SaaS side, all of which were correlated into one Cyber AI Analyst incident.

In this instance, Darktrace RESPOND™ was not active on any of the customer’s environments, meaning the compromise was able to escalate until their security team acted on the alerts raised by DETECT. Had RESPOND been enabled at the time of the attack, it would have been able to apply swift actions to contain the attack by blocking connections to suspicious endpoints on the network side and disabling users deviating from their normal behavior on the customer’s SaaS environment.

Nevertheless, thanks to DETECT and Cyber AI Analyst, Darktrace was able to provide comprehensive visibility across the customer’s three digital estate environments, decreasing both investigation and response time which enabled them to quickly enact remediation during the attack. This highlights the crucial role that Darktrace’s combined AI approach can play in anomaly detection cyber defense

Attack Details & Darktrace Coverage

Attack timeline

1. Email: the initial attack vector  

The initial attack vector was likely email, as on March 18, 2024, Darktrace observed a user device making several connections to the email provider “zixmail[.]net”, shortly before it connected to the first suspicious domain. Darktrace/Email identified multiple unusual inbound emails from an unknown sender that contained a suspicious link. Darktrace recognized these emails as potentially malicious and locked the link, ensuring that recipients could not directly click it.

Figure 1: Suspected initial compromise email from an unknown sender, containing a suspicious link, which was locked by Darktrace/Email.

2. Escalation to Network

Later that day, despite Darktrace/Email having locked the link in the suspicious email, the user proceeded to click on it and was directed to a suspicious external location, namely “rz8js7sjbef[.]latovafineart[.]life”, which triggered the Darktrace/Network DETECT model “Suspicious Domain”. Darktrace/Email was able to identify that this domain had only been registered 4 days before this activity and was hosted on an IP address based in the Netherlands, 193.222.96[.]9.

3. SaaS Account Hijack

Just one minute later, Darktrace/Apps observed the user’s Microsoft 365 account logging into the network from the same IP address. Darktrace understood that this represented unusual SaaS activity for this user, who had only previously logged into the customer’s SaaS environment from the US, triggering the “Unusual External Source for SaaS Credential Use” model.

4. SaaS Account Updates

A day later, Darktrace identified an unusual administrative change on the user’s Microsoft 365 account. After logging into the account, the threat actor was observed setting up a new multi-factor authentication (MFA) method on Microsoft Authenticator, namely requiring a 6-digit code to authenticate. Darktrace understood that this authentication method was different to the methods previously used on this account; this, coupled with the unusual login location, triggered the “Unusual Login and Account Update” DETECT model.

5. Obfuscation Email Rule

On March 20, Darktrace detected the threat actor creating a new email rule, named “…”, on the affected account. Attackers are typically known to use ambiguous or obscure names when creating new email rules in order to evade the detection of security teams and endpoints users.

The parameters for the email rule were:

“AlwaysDeleteOutlookRulesBlob: False, Force: False, MoveToFolder: RSS Feeds, Name: ..., MarkAsRead: True, StopProcessingRules: True.”

This rule was seemingly created with the intention of obfuscating the sending of malicious emails, as the rule would move sent emails to the "RSS Feeds” folder, a commonly used tactic by attackers as the folder is often left unchecked by endpoint users. Interestingly, Darktrace identified that, despite the initial unusual login coming from the Netherlands, the email rule was created from a different destination IP, indicating that the attacker was using a Virtual Private Network (VPN) after gaining a foothold in the network.

Hijacked SaaS account making an anomalous login from the unusual Netherlands-based IP, before creating a new email rule.
Figure 2: Hijacked SaaS account making an anomalous login from the unusual Netherlands-based IP, before creating a new email rule.

6. Outbound Phishing Emails Sent

Later that day, the attacker was observed using the compromised customer account to send out numerous phishing emails to both internal and external recipients. Darktrace/Email detected a significant spike in inbound emails on the compromised account, with the account receiving bounce back emails or replies in response to the phishing emails. Darktrace further identified that the phishing emails contained a malicious DocSend link hidden behind the text “Click Here”, falsely claiming to be a link to the presentation platform Prezi.

Figure 3: Darktrace/Email detected that the DocSend link displayed via text “Click Here”, was embedded in a Prezi link.
Figure 3: Darktrace/Email detected that the DocSend link displayed via text “Click Here”, was embedded in a Prezi link.

7. Suspicious Domains and Redirects

After the phishing emails were sent, multiple other internal users accessed the DocSend link, which directed them to another suspicious domain, “thecalebgroup[.]top”, which had been registered on the same day and was hosted on the aforementioned Netherlands-based IP, 193.222.96[.]91. At the time of the attack, this domain had not been reported by any open-source intelligence (OSINT), but it has since been flagged as malicious by multiple vendors [2].

External Sites Summary showing the suspicious domain that had never previously been seen on the network. A total of 11 “Suspicious Domain” models were triggered in response to this activity.
Figure 4: External Sites Summary showing the suspicious domain that had never previously been seen on the network. A total of 11 “Suspicious Domain” models were triggered in response to this activity.  

8. Cyber AI Analyst’s Investigation

As this attack was unfolding, Darktrace’s Cyber AI Analyst was able to autonomously investigate the events, correlating them into one wider incident and continually adding a total of 14 new events to the incident as more users fell victim to the phishing links.

Cyber AI Analyst successfully weaved together the initial suspicious domain accessed in the initial email attack vector (Figure 5), the hijack of the SaaS account from the Netherlands IP (Figure 6), and the connection to the suspicious redirect link (Figure 7). Cyber AI Analyst was also able to uncover other related activity that took place at the time, including a potential attempt to exfiltrate data out of the customer’s network.

By autonomously analyzing the thousands of connections taking place on a network at any given time, Darktrace’s Cyber AI Analyst is able to detect seemingly separate anomalous events and link them together in one incident. This not only provides organizations with full visibility over potential compromises on their networks, but also saves their security teams precious time ensuring they can quickly scope out the ongoing incident and begin remediation.

Figure 5: Cyber AI Analyst correlated the attack’s sequence, starting with the initial suspicious domain accessed in the initial email attack vector.
Figure 5: Cyber AI Analyst correlated the attack’s sequence, starting with the initial suspicious domain accessed in the initial email attack vector.
Figure 6: As the attack progressed, Cyber AI Analyst correlated and appended additional events to the same incident, including the SaaS account hijack from the Netherlands-based IP.
Figure 6: As the attack progressed, Cyber AI Analyst correlated and appended additional events to the same incident, including the SaaS account hijack from the Netherlands-based IP.
Cyber AI Analyst correlated and appended additional events to the same incident, including additional users connecting to the suspicious redirect link following the outbound phishing emails being sent.
Figure 7: Cyber AI Analyst correlated and appended additional events to the same incident, including additional users connecting to the suspicious redirect link following the outbound phishing emails being sent.

Conclusion

In this scenario, Darktrace demonstrated its ability to detect and correlate suspicious activities across three critical areas of a customer’s digital environment: email, SaaS, and network.

It is essential that cyber defenders not only adopt AI but use a combination of AI technology capable of learning and understanding the context of an organization’s entire digital infrastructure. Darktrace’s anomaly-based approach to threat detection allows it to identify subtle deviations from the expected behavior in network devices and SaaS users, indicating potential compromise. Meanwhile, Cyber AI Analyst dynamically correlates related events during an ongoing attack, providing organizations and their security teams with the information needed to respond and remediate effectively.

Credit to Zoe Tilsiter, Analyst Consulting Lead (EMEA), Brianna Leddy, Director of Analysis

Appendices

References

[1] https://darktrace.com/state-of-ai-cyber-security

[2] https://www.virustotal.com/gui/domain/thecalebgroup.top

Darktrace DETECT Model Coverage

SaaS Models

- SaaS / Access / Unusual External Source for SaaS Credential Use

- SaaS / Compromise / Unusual Login and Account Update

- SaaS / Compliance / Anomalous New Email Rule

- SaaS / Compromise / Unusual Login and New Email Rule

Network Models

- Device / Suspicious Domain

- Multiple Device Correlations / Multiple Devices Breaching Same Model

Cyber AI Analyst Incidents

- Possible Hijack of Office365 Account

- Possible SSL Command and Control

Indicators of Compromise (IoCs)

IoC – Type – Description

193.222.96[.]91 – IP – Unusual Login Source

thecalebgroup[.]top – Domain – Possible C2 Endpoint

rz8js7sjbef[.]latovafineart[.]life – Domain – Possible C2 Endpoint

https://docsend[.]com/view/vcdmsmjcskw69jh9 - Domain - Phishing Link

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst

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June 3, 2026

Stopping Stealth Attacks with Precision: How Núclea Prevented a Breach Without Disruption

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Núclea is a Brazilian data and technology company that supports the country’s financial system by delivering digital services exclusively to banks and financial institutions. Operating in an environment where trust, availability, and data integrity are critical, the company faces a threat landscape that has evolved rapidly—particularly with the rise of AI-driven cyberattacks.

Brazil has experienced a wave of successful cyber incidents targeting financial institutions, many of them enabled by insiders or compromised credentials. The result was a noticeable shift in attacker strategy: instead of focusing on end customers, threat actors began targeting the institutions and platforms that underpin the financial ecosystem itself.

“Attacks became far more directed and contextual,” explains Guilherme, who leads incident response within Núclea’s security platform engineering team. “They weren’t noisy or obviously malicious—they were precise, patient, and designed to blend into normal operations.”

That precision was on full display in January 2026, when Núclea faced one of the most convincing phishing attacks the team had seen.

A real attack, built on trust and context

The attack began with a seemingly routine email.

It was sent from a real Brazilian government institution, using legitimate infrastructure and valid credentials that were later confirmed to have been compromised. Núclea had an established, ongoing relationship with this organization, and the email’s language, tone, and subject matter aligned perfectly with the type of communication the recipient team handled every day.

Attached to the email was a PDF document containing content that looked entirely legitimate.

The problem? A single URL embedded inside that PDF.

“The message itself was correct. The sender was real. The context was familiar. Even the document content made sense,” Guilherme explains. “There was just one small element that didn’t belong.”

That small detail was enough to initiate a full attack chain.

What the attackers were trying to do

If clicked, the URL would have downloaded a malicious payload designed to:

  • Collect information about the user and device
  • Identify where the system was located within the financial ecosystem
  • Install remote access tools to maintain control
  • Deploy an infostealer to extract sensitive data
  • Execute anti-forensic scripts to erase traces of the intrusion

In other words, it was a carefully engineered operation designed for persistence and stealth, not immediate disruption.

The attack also employed urgency—a classic social engineering technique. When the link didn’t open as expected, employees requested assistance from the security team, insisting the document was important and needed to be accessed quickly.

This is precisely the kind of scenario where traditional security tools struggle: almost everything about the interaction is legitimate.

Where Darktrace made the difference

Instead of blocking the entire message or relying on known indicators of compromise, Darktrace focused on behavioral context.

Darktrace recognized:

  • That the sending organization was normally trusted
  • That the communication pattern matched historical behavior
  • That the PDF content itself was not suspicious

But it also identified that the URL embedded within the document deviated from established behavioral patterns.

Rather than disrupting business operations, Darktrace took precise action: it rewrote the URL, preventing the malicious download while leaving the rest of the email untouched.

“When we analyzed it afterward, it became clear how dangerous the attack would have been,” says Guilherme. “But it never progressed—because Darktrace acted at exactly the right point.”

Subsequent forensic analysis confirmed the payload’s malicious intent. The attack never succeeded.

Precision over disruption

For Núclea, this incident reinforced a critical lesson: modern attacks don’t always look malicious—they hide within normal activity.

“What stands out to me is the precision,” Guilherme says. “Darktrace doesn’t rely on big, obvious signals. It’s effective in situations that fall outside the standard patterns we all know.”

Building resilience in a high trust ecosystem

For Núclea, cybersecurity is not just a defensive measure—it’s a business enabler.

Availability failures or successful breaches in the financial ecosystem can have immediate, large-scale consequences, from financial loss to reputational damage. Preventing those outcomes protects not just Núclea, but its partners and customers as well.

“Cyber resilience means keeping the business running—even under attack,” Guilherme explains. “And that requires people, processes, and technology working together.”

As AI continues to accelerate both attacks and defenses, the role of security is evolving. Precision, behavioral understanding, and intelligent automation are no longer optional—they’re essential.

“The easy days were yesterday,” Guilherme says. “The challenges ahead are bigger. We need to be prepared—internally and with partners that help us build resilience.”

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June 2, 2026

効率化の裏にあるリスク:AI導入が製造現場にもたらす見えない脆弱性

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AIエージェントが製造業に与える影響

製造業界のセキュリティチームやIT担当者は、生産を守り、稼働時間を維持し、重要資産を保護するという絶え間ないプレッシャー下にあります。そしてAIは非常に大きなチャンスとともに、新たなサイバーリスクももたらしています。製造業全体で、AIはワークフローや意思決定に組み込まれつつあり、自律型AIエージェントが従業員やシステムに代わって行動する場面が増えています。

エージェント型システムは独立して行動できるため強力ですが、その同じ自律性がサイバーリスク、運用上のリスクも生み出します。エージェントは広範な権限を持ち、複雑なタスクの実行、意思決定、ツールや外部システムとのやり取りを、ほとんどまたは全く人間の介入なしに行うことができます。

あらかじめ定義されたタスクを実行する従来のAIモデルとは異なり、AIエージェントは高度なテクニックを使用して人間の意思決定プロセスを模倣することにより、新たな課題に動的に適応し、また自らの判断に基づいて意思決定し、アクションを実行します。彼らは業務の上では従業員のように見えますが、人間が持つ判断力、倫理観、または行動の結果に対する恐れが欠けています。これは、サイバー犯罪者によって簡単に操られる可能性があることを意味しており、OTネットワーク全体に埋め込まれたAIエージェントは、データ漏洩をはるかに超える脅威を生み出します。たとえば、BMWでは、AI は溶接プロセスのエラーの発生を識別するのに使われています。同社のスパータンバーグ(米サウスカロライナ州)の工場では、すべてのSUVフレーム上の300-400個のスタッドの溶接をAIが監視し、スタッドの配置間違いや欠陥を検知し直ちに修正します。このAIシステムが破損すれば壊滅的な品質管理問題につながる恐れがあります。

製造全体にエージェント型AIシステムを導入することについて多くのセキュリティチームはさまざまな懸念を示しています。ダークトレースの行ったAIサイバーセキュリティの現状調査では、製造業のセキュリティプロフェッショナルの78%が従業員によるAIエージェントの利用に懸念を抱いており、これは彼らの最も大きな危惧でした。それに続く問題点が従業員によるCopilotやChatGPT等の生成AIツールの使用であり、製造業のセキュリティプロフェッショナルの76%が懸念を抱いていました。これらのツールがますます多くのビジネスデータやプロセスにアクセスし、組織内でより多くの自律性を持つようになるにつれ、エージェントのアクティビティがほとんど可視化されていない現在、セキュリティチームにおいては機密データの露出(60%)や偶発的なポリシーおよび規制違反(59%)への懸念が高まっています。

外部からのAIによる脅威も急激に進化

製造業を変革しているのと同じAIの能力が、サイバー攻撃の形も変貌させています。

AIにより攻撃者は偵察を自動化し、標的をより高度に絞り込み、リアルタイムで適応できるようになっています。かつては人手による作業と時間を要していたことが、今では継続的かつ大規模に実行できるようになりました。そして、製造業はすでにその影響を実感しています。当社が調査した製造業のセキュリティプロフェッショナルの76%は、すでにAIを活用した脅威の影響を受けており、90%がAIによってソーシャルエンジニアリング攻撃の成功率が高まっていると回答しています。

また、攻撃のテクニック自体も進化しています。製造業界全体で、AIを利用した攻撃の経路の多様化に対する懸念が高まっています。特にリアルタイムで進化する適応型マルウェアについて、調査対象の製造業のセキュリティプロフェッショナルの半数近く(49%)が懸念しており、これは全産業の平均よりも9%高い数値です。AIを使った適応型マルウェアに続くその他の懸念には次が含まれます:

  • 自動化された脆弱性スキャンとエクスプロイトチェイニング(48%):Anthropicの新しいMythos AIモデルにより脆弱性探索が深刻化する中で、この問題は一層差し迫ったものとなっています。
  • 超パーソナライズされたフィッシングキャンペーン(46%):フィッシングは依然としてハッカーの主力兵器の1つであり、AIによってフィッシングメールはより説得力が高く検知困難なものとなり、その効果は増幅されました。

これは単に攻撃の量の増加だけでなく、攻撃の展開につれて静的な防御が対応できるよりも速く進化する脅威への変化なのです。

こうした認識が高まっているにもかかわらず、製造業の多くはまだこの変化に対応する準備ができていません。半数以上(51%)がAI駆動の脅威への準備が十分にできていないと回答し、AIの導入を管理する正式なポリシーを持っている組織はわずか37%でした。  

可視性、コンテキスト、およびガードレールを通じてAIのセキュリティを確保

これらの問題に対処するためにAIイノベーションを遅らせる必要はありません。それには、AIと同じスピードと規模で動作できる、これまでとは異なるアプローチのセキュリティが必要です。具体的には、製造業がAIの力を活用する上で、次の3つの優先課題が浮上しています。

可視性はすべての土台  

AIがどこで使用されているか、何にアクセスできるか、そしてITおよびOT環境にわたってどのように動作するかを理解する必要があります。それがなければ、リスクを測定したり管理したりすることはできません。ダークトレースの調査において、製造業のセキュリティプロフェッショナルの91%が、AIを信頼する前に、それがどのように意思決定を行うかを理解する必要があると回答したのは当然のことです。OT環境においてこのことはさらに重要です。稼働の中断は安全や環境、財務、および評判に大きな影響を及ぼすからです。

可視性をアクションにつなげるにはコンテキストが必要  

AIによって形作られる環境において、正常とされる挙動は絶えず変化します。つまり、脅威を検知するにはビヘイビアベースのアプローチが必要なのです。組織全体で生活パターンを理解し、わずかな逸脱をリアルタイムに検知すること- これは従来のセキュリティとリスク管理に対するアプローチからの根本的な変化です。

エージェントからの露出を防ぐガードレール  

AIシステムがより大きな責任を担うようになるなかで、組織はAIが何をできるか、そしていつ独立して行動できるかについて、明確な境界を設ける必要があります。これらのコントロールは何かがあってから適用されるのではなく、システム自体に組み込んでおかなければなりません。  

製造業のITおよびOT環境におけるAIエージェントのセキュリティ

エージェント型AIの出現は製造業を変革し、次世代のオペレーションを支える一方で、脅威ランドスケープも一変させています。これは単なる脅威の増加ではなく、自律型システムへの移行、挙動の絶え間ない変化、そしてマシンスピードで進行するリスクです。AIを活用しつつリスクを管理するという課題に取り組む組織にとって、可視性、コンテキスト、ガードレールはセキュリティの基盤となります。

Darktraceはこの基盤を実現することにより、製造業の安全なAIアプローチ構築を支援します。ITおよびOT環境全体を可視化し、異常なアクティビティに対するリアルタイムの検知および対応を提供することにより、従業員が使用するプロンプトや構築するエージェントから、それらのエージェントの環境全体での動作に至るまで、AIアクティビティの理解を可能にします。これにより、AIの導入を拡大する製造業はコントロールを犠牲にすることなくイノベーションの基盤を構築することができます。

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Dr. Oakley Cox-Robinson
Senior Director of Product
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