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July 30, 2019

Digitizing the Dark: Cyber-Attacks Against Power Grids

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Jul 2019
State-sponsored cyber-attacks continue to target massive energy grids, posing a legitimate threat to modern civilization. Learn more about this threat here.

Among all historical discoveries, none has transformed civilization quite like electricity. From the alarm clock that wakes you up in the morning to the lights you flip off before falling asleep, the modern world has largely been made possible by electric power — a fact we tend only to reflect on with annoyance when our phones run out of battery.

However, the days of taking for granted our greatest discovery may well be nearing an end. As international conflict migrates to the digital domain, state-sponsored cyber-criminals are increasingly targeting energy grids, with the intention of causing outages that could bring victimized regions to a screeching halt. And ironically, the more advanced our illuminated world of electronics becomes, the more proficient these cyber-attacks will be at sending society back to the Dark Ages.

The light bulb goes off

On December 23, 2015, at the Prykarpattyaoblenergo power plant in Western Ukraine, a worker noticed his computer cursor quietly flitting across the screen of its own accord.

Unbeknownst to all but a select few criminals, the worker was, in fact, witnessing the dawn of a new era of cyber warfare. For the next several minutes, the cursor systematically clicked open one circuit breaker after another, leaving more than 230,000 Ukrainians without power. The worker could only watch as the cursor then logged him out of the control panel, changed his password, and shut down the backup generator at the plant itself.

As the first documented outage precipitated by a cyber-attack, the incident provoked speculation from the global intelligence community that nation-state actors had been involved, particularly given the sophisticated tactics in question. Indeed, blackouts that plunge entire cities — or even entire countries — in darkness are a devastating tactic in the geopolitical chess game. Unlike direct acts of war, online onslaughts are difficult to trace, shielding those responsible from the international backlash that accompanies military aggression. And with rival economies racing to invent the next transformative application of electricity, it stands to reason that adversaries would attempt to win that race by literally turning off the other’s lights.

Since the watershed Ukraine attack, the possibility of a similar strike has been a top-of-mind concern for governments around the globe. In March 2018, both American and European utilities were hit by a large-scale attack that could have “shut power plants off at will” if so desired, but which seemed intended instead for surveillance and intimidation purposes. While such attacks may originate in cyberspace, any escalation beyond mere warning shots would have dramatic consequences in the real world.

Smart meters, smarter criminals

Power distribution grids are sprawling, complex environments, controlled by digital systems, and composed of a vast array of substations, relays, control rooms, and smart meters. Between legacy equipment running decades-old software and new IIoT devices designed without rudimentary security controls, these bespoke networks are ripe with zero-day vulnerabilities. Moreover, because conventional cyber defenses are designed only to spot known threats facing traditional IT, they are blind to novel attacks that target such unique machines.

Among all of these machines, smart meters — which communicate electricity consumption back to the supplier — are notoriously easy to hack. And although most grids are designed to avoid this possibility, the rapid adoption of such smart meters presents a possible gateway for threat-actors seeking to access a power grid’s control system. In fact, disabling individual smart meters could be sufficient to sabotage the entire grid, even without hijacking that control system itself. Just a 1% change in electricity demand could prompt a grid to shut down in order to avoid damage, meaning that it might not take many compromised meters to reach the breaking point.

More alarming still, a large and sudden enough change in electricity demand could create a surge that inflicts serious physical damage and produces enduring blackouts. Smart energy expert Nick Hunn asserts that, in this case, “the task of repairing the grid and restoring reliable, universal supply can take years.”

Empowering the power plant

Catching suspicious activity on an energy grid requires a nuanced and evolving understanding of how the grid typically functions. Only this understanding of normalcy for each particular environment — comprised of millions of ever-changing online connections — can reveal the subtle anomalies that accompany all cyber-attacks, whether or not they’ve been seen before.

The first step is visibility: knowing what’s happening across these highly distributed networks in real time. The most effective way to do this is to monitor the network traffic generated by the control systems, as OT machines themselves rarely support security agent software. Fortunately, in most power grid architectures, these machines communicate with a central SCADA server, which can therefore provide visibility over much of the grid. However, traffic from the control system is not sufficient to see the total picture, since remote substations can be directly compromised by physical access or serve as termination points for a web of smart meters. To achieve total oversight, dedicated monitoring probes can be deployed into key remote locations.

Once you get down to this level — monitoring the bespoke and often antiquated systems inside substations — you have firmly left the world of commodity IT behind. Rather than dealing with standard Windows systems and protocols, you are now facing a jungle of custom systems and proprietary protocols, an environment that off-the-shelf security solutions are not designed to handle.

The only way to make sense of these environments is to avoid predefining what they look like, instead using artificial intelligence that self-learns to differentiate between normal and abnormal behavior for each power grid while ‘on the job’. Vendor- and protocol-agnostic, such self-learning tools are singularly capable of detecting threats against both outdated machines and new IIoT devices. And with power plants and energy grids fast becoming the next theater of cyber warfare, the switch to AI security and cybersecurity for utilities cannot come soon enough.

To learn more about how self-learning AI tools defend power grids and critical infrastructure, check out our white paper: Cyber Security for Industrial Control Systems: A New Approach.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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January 29, 2025

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Inside the SOC

Bytesize Security: Insider Threats in Google Workspace

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What is an insider threat?

An insider threat is a cyber risk originating from within an organization. These threats can involve actions such as an employee inadvertently clicking on a malicious link (e.g., a phishing email) or an employee with malicious intent conducting data exfiltration for corporate sabotage.

Insiders often exploit their knowledge and access to legitimate corporate tools, presenting a continuous risk to organizations. Defenders must protect their digital estate against threats from both within and outside the organization.

For example, in the summer of 2024, Darktrace / IDENTITY successfully detected a user in a customer environment attempting to steal sensitive data from a trusted Google Workspace service. Despite the use of a legitimate and compliant corporate tool, Darktrace identified anomalies in the user’s behavior that indicated malicious intent.

Attack overview: Insider threat

In June 2024, Darktrace detected unusual activity involving the Software-as-a-Service (SaaS) account of a former employee from a customer organization. This individual, who had recently left the company, was observed downloading a significant amount of data in the form of a “.INDD” file (an Adobe InDesign document typically used to create page layouts [1]) from Google Drive.

While the use of Google Drive and other Google Workspace platforms was not unexpected for this employee, Darktrace identified that the user had logged in from an unfamiliar and suspicious IPv6 address before initiating the download. This anomaly triggered a model alert in Darktrace / IDENTITY, flagging the activity as potentially malicious.

A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.
Figure 1: A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.

Following this detection, the customer reached out to Darktrace’s Security Operations Center (SOC) team via the Security Operations Support service for assistance in triaging and investigating the incident further. Darktrace’s SOC team conducted an in-depth investigation, enabling the customer to identify the exact moment of the file download, as well as the contents of the stolen documents. The customer later confirmed that the downloaded files contained sensitive corporate data, including customer details and payment information, likely intended for reuse or sharing with a new employer.

In this particular instance, Darktrace’s Autonomous Response capability was not active, allowing the malicious insider to successfully exfiltrate the files. If Autonomous Response had been enabled, Darktrace would have immediately acted upon detecting the login from an unusual (in this case 100% rare) location by logging out and disabling the SaaS user. This would have provided the customer with the necessary time to review the activity and verify whether the user was authorized to access their SaaS environments.

Conclusion

Insider threats pose a significant challenge for traditional security tools as they involve internal users who are expected to access SaaS platforms. These insiders have preexisting knowledge of the environment, sensitive data, and how to make their activities appear normal, as seen in this case with the use of Google Workspace. This familiarity allows them to avoid having to use more easily detectable intrusion methods like phishing campaigns.

Darktrace’s anomaly detection capabilities, which focus on identifying unusual activity rather than relying on specific rules and signatures, enable it to effectively detect deviations from a user’s expected behavior. For instance, an unusual login from a new location, as in this example, can be flagged even if the subsequent malicious activity appears innocuous due to the use of a trusted application like Google Drive.

Credit to Vivek Rajan (Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Detections

SaaS / Resource::Unusual Download Of Externally Shared Google Workspace File

References

[1]https://www.adobe.com/creativecloud/file-types/image/vector/indd-file.html

MITRE ATT&CK Mapping

Technqiue – Tactic – ID

Data from Cloud Storage Object – COLLECTION -T1530

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About the author
Vivek Rajan
Cyber Analyst

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January 28, 2025

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Reimagining Your SOC: How to Achieve Proactive Network Security

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Introduction: Challenges and solutions to SOC efficiency

For Security Operation Centers (SOCs), reliance on signature or rule-based tools – solutions that are always chasing the latest update to prevent only what is already known – creates an excess of false positives. SOC analysts are therefore overwhelmed by a high volume of context-lacking alerts, with human analysts able to address only about 10% due to time and resource constraints. This forces many teams to accept the risks of addressing only a fraction of the alerts while novel threats go completely missed.

74% of practitioners are already grappling with the impact of an AI-powered threat landscape, which amplifies challenges like tool sprawl, alert fatigue, and burnout. Thus, achieving a resilient network, where SOC teams can spend most of their time getting proactive and stopping threats before they occur, feels like an unrealistic goal as attacks are growing more frequent.

Despite advancements in security technology (advanced detection systems with AI, XDR tools, SIEM aggregators, etc...), practitioners are still facing the same issues of inefficiency in their SOC, stopping them from becoming proactive. How can they select security solutions that help them achieve a proactive state without dedicating more human hours and resources to managing and triaging alerts, tuning rules, investigating false positives, and creating reports?

To overcome these obstacles, organizations must leverage security technology that is able to augment and support their teams. This can happen in the following ways:

  1. Full visibility across the modern network expanding into hybrid environments
  2. Have tools that identifies and stops novel threats autonomously, without causing downtime
  3. Apply AI-led analysis to reduce time spent on manual triage and investigation

Your current solutions might be holding you back

Traditional cybersecurity point solutions are reliant on using global threat intelligence to pattern match, determine signatures, and consequently are chasing the latest update to prevent only what is known. This means that unknown threats will evade detection until a patient zero is identified. This legacy approach to threat detection means that at least one organization needs to be ‘patient zero’, or the first victim of a novel attack before it is formally identified.

Even the point solutions that claim to use AI to enhance threat detection rely on a combination of supervised machine learning, deep learning, and transformers to

train and inform their systems. This entails shipping your company’s data out to a large data lake housed somewhere in the cloud where it gets blended with attack data from thousands of other organizations. The resulting homogenized dataset gets used to train AI systems — yours and everyone else’s — to recognize patterns of attack based on previously encountered threats.

While using AI in this way reduces the workload of security teams who would traditionally input this data by hand, it emanates the same risk – namely, that AI systems trained on known threats cannot deal with the threats of tomorrow. Ultimately, it is the unknown threats that bring down an organization.

The promise and pitfalls of XDR in today's threat landscape

Enter Extended Detection and Response (XDR): a platform approach aimed at unifying threat detection across the digital environment. XDR was developed to address the limitations of traditional, fragmented tools by stitching together data across domains, providing SOC teams with a more cohesive, enterprise-wide view of threats. This unified approach allows for improved detection of suspicious activities that might otherwise be missed in siloed systems.

However, XDR solutions still face key challenges: they often depend heavily on human validation, which can aggravate the already alarmingly high alert fatigue security analysts experience, and they remain largely reactive, focusing on detecting and responding to threats rather than helping prevent them. Additionally, XDR frequently lacks full domain coverage, relying on EDR as a foundation and are insufficient in providing native NDR capabilities and visibility, leaving critical gaps that attackers can exploit. This is reflected in the current security market, with 57% of organizations reporting that they plan to integrate network security products into their current XDR toolset[1].

Why settling is risky and how to unlock SOC efficiency

The result of these shortcomings within the security solutions market is an acceptance of inevitable risk. From false positives driving the barrage of alerts, to the siloed tooling that requires manual integration, and the lack of multi-domain visibility requiring human intervention for business context, security teams have accepted that not all alerts can be triaged or investigated.

While prioritization and processes have improved, the SOC is operating under a model that is overrun with alerts that lack context, meaning that not all of them can be investigated because there is simply too much for humans to parse through. Thus, teams accept the risk of leaving many alerts uninvestigated, rather than finding a solution to eliminate that risk altogether.

Darktrace / NETWORK is designed for your Security Operations Center to eliminate alert triage with AI-led investigations , and rapidly detect and respond to known and unknown threats. This includes the ability to scale into other environments in your infrastructure including cloud, OT, and more.

Beyond global threat intelligence: Self-Learning AI enables novel threat detection & response

Darktrace does not rely on known malware signatures, external threat intelligence, historical attack data, nor does it rely on threat trained machine learning to identify threats.

Darktrace’s unique Self-learning AI deeply understands your business environment by analyzing trillions of real-time events that understands your normal ‘pattern of life’, unique to your business. By connecting isolated incidents across your business, including third party alerts and telemetry, Darktrace / NETWORK uses anomaly chains to identify deviations from normal activity.

The benefit to this is that when we are not predefining what we are looking for, we can spot new threats, allowing end users to identify both known threats and subtle, never-before-seen indicators of malicious activity that traditional solutions may miss if they are only looking at historical attack data.

AI-led investigations empower your SOC to prioritize what matters

Anomaly detection is often criticized for yielding high false positives, as it flags deviations from expected patterns that may not necessarily indicate a real threat or issues. However, Darktrace applies an investigation engine to automate alert triage and address alert fatigue.

Darktrace’s Cyber AI Analyst revolutionizes security operations by conducting continuous, full investigations across Darktrace and third-party alerts, transforming the alert triage process. Instead of addressing only a fraction of the thousands of daily alerts, Cyber AI Analyst automatically investigates every relevant alert, freeing up your team to focus on high-priority incidents and close security gaps.

Powered by advanced machine-learning techniques, including unsupervised learning, models trained by expert analysts, and tailored security language models, Cyber AI Analyst emulates human investigation skills, testing hypotheses, analyzing data, and drawing conclusions. According to Darktrace Internal Research, Cyber AI Analyst typically provides a SOC with up to  50,000 additional hours of Level 2 analysis and written reporting annually, enriching security operations by producing high level incident alerts with full details so that human analysts can focus on Level 3 tasks.

Containing threats with Autonomous Response

Simply quarantining a device is rarely the best course of action - organizations need to be able to maintain normal operations in the face of threats and choose the right course of action. Different organizations also require tailored response functions because they have different standards and protocols across a variety of unique devices. Ultimately, a ‘one size fits all’ approach to automated response actions puts organizations at risk of disrupting business operations.

Darktrace’s Autonomous Response tailors its actions to contain abnormal behavior across users and digital assets by understanding what is normal and stopping only what is not. Unlike blanket quarantines, it delivers a bespoke approach, blocking malicious activities that deviate from regular patterns while ensuring legitimate business operations remain uninterrupted.

Darktrace offers fully customizable response actions, seamlessly integrating with your workflows through hundreds of native integrations and an open API. It eliminates the need for costly development, natively disarming threats in seconds while extending capabilities with third-party tools like firewalls, EDR, SOAR, and ITSM solutions.

Unlocking a proactive state of security

Securing the network isn’t just about responding to incidents — it’s about being proactive, adaptive, and prepared for the unexpected. The NIST Cybersecurity Framework (CSF 2.0) emphasizes this by highlighting the need for focused risk management, continuous incident response (IR) refinement, and seamless integration of these processes with your detection and response capabilities.

Despite advancements in security technology, achieving a proactive posture is still a challenge to overcome because SOC teams face inefficiencies from reliance on pattern-matching tools, which generate excessive false positives and leave many alerts unaddressed, while novel threats go undetected. If SOC teams are spending all their time investigating alerts then there is no time spent getting ahead of attacks.

Achieving proactive network resilience — a state where organizations can confidently address challenges at every stage of their security posture — requires strategically aligned solutions that work seamlessly together across the attack lifecycle.

References

1.       Market Guide for Extended Detection and Response, Gartner, 17thAugust 2023 - ID G00761828

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