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August 7, 2023

Detection of an Evasive Credential Harvester | IPFS Phishing

Discover the emerging trend of malicious actors abusing the Interplanetary File System (IPFS) file storage protocol in phishing campaigns. Learn more here!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Lena Yu
Cyber Security Analyst
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07
Aug 2023

IPFS Phishing Attacks

Phishing attacks continue to be one of the most common methods of infiltration utilized by threat actors and they represent a significant threat to an organization’s digital estate. As phishing campaigns typically leverage social engineering methods to evade security tools and manipulate users into following links, downloading files, or divulging confidential information. It is a relatively low effort but high-yield type of cyber-attack.

That said, in recent years security teams have become increasingly savvy to these efforts. Attackers are having to adapt and come up with novel ways to carry out their phishing campaigns. Recently, Darktrace has observed a rise in phishing attacks attempting to abuse the InterPlanetary File System (IPFS) in campaigns that are able to dynamically adapt depending on the target, making it extremely difficult for security vendors to detect and investigate.

What is a IPFS?

IPFS is a file storage protocol a peer-to-peer (P2P) network used for storing and sharing resources in a distributed file system [1]. It is also a file storage system similar in nature to other centralized file storage services like Dropbox and Google Drive.

File storage systems, like IPFS, are often abused by malicious actors, as they allow attackers to easily host their own content without maintaining infrastructure themselves. However, as these file storage systems often have legitimate usages, blocking everything related to file storages may cause unwanted problems and affect normal business operations. Thus, the challenge lies in differentiating between legitimate and malicious usage.

While centralized, web-based file storage services use a Client-Server model and typically deliver files over HTTP, IPFS uses a Peer-to-Peer model for storing and sharing files, as shown in Figure 1.

Figure 1: (a) shows the Client-Server model that centralized, web-based file storage services use. The resource is available on the server, and the clients access the resource from the server. (b) shows the Peer-to-Peer model that IPFS use. The resources are available on the peers.

To verify the authenticity and integrity of files, IPFS utilizes cryptographic hashes.

A cryptographic hash value is generated using a file’s content upon upload to IPFS. This is used to generate the Content Identifier (CID). IPFS uses Content Addressing as opposed to Location Addressing, and this CID is used to point to a resource in IPFS [4].

When a computer running IPFS requires a particular file, it asks the connected peers if they have the file with a specific hash. If a peer has the file with the matching hash, it will provide it to the requesting computer [1][6].

Taking down content on IPFS is much more difficult compared to centralized file storage hosts, as content is stored on several nodes without a centralized entity, as shown in Figure 2. To take down content from IPFS, it must be removed from all the nodes. Thus, IPFS is prone to being abused for malicious purposes.

Figure 2: When the resource is unavailable on the server for (a), all the clients are unable to access the resource. When the resource is unavailable on one of the peers for (b), the resources are still available on the other peers.

The domains used in these IPFS phishing links are gateways that enable an HTTPS URL to access resources within the distributed IPFS file system.

There are two types of IPFS links, the Path Gateway and Subdomain Gateway [1].

Path Gateways have a fixed domain/host and identifies the IPFS resource through a resource-identifying string in the path. The Path Gateway has the following structure:

•       https://<gateway-host>.tld/ipfs/<CID>/path/to/resource

•       https://<gateway-host>.tld/ipns/<dnslink/ipnsid>/path/to/resource

On the other hand, Subdomain Gateways have a resource-identifying string in the subdomain. Subdomain Gateways have the following structure:

•       https://<cidv1b32>.ipfs.<gateway-host>.tld/path/to/resource

One gateway domain serves the same role as any other, which means attackers can easily change the gateways that are used.

Thus, these link domains involved in these attacks can be much more variable than the ones in traditional file storage attacks, where a centralized service with a single domain is used (e.g., Dropbox, Google Docs), making detecting the malicious use of IPFS extremely challenging for traditional security vendors. Through its anomaly-based approach to threat detection, Darktrace/Email™ is consistently able to identify such tactics and respond to them, preventing malicious actors from abusing file storage systems life IPFS.

IPFS Campaign Details

In several recent examples of IPFS abuse that Darktrace detected on a customer’s network, the apparent end goal was to harvest user credentials. Stolen credentials can be exploited by threat actors to further their attacks on organizations by escalating their privileges within the network, or even sold on the dark web.

Darktrace detected multiple IPFS links sent in malicious emails that contained the victim’s email address. Based on the domain in this email address, users would then be redirected to a fake login page that uses their organizations’ webpage visuals and branding to convince targets to enter their login details, unknowingly compromising their accounts in the process.

Figure 3: The credential harvester changes visuals depending on the victim’s email address specified in the URL.

These IPFS credential harvesting sites use various techniques to evade detection the detection of traditional security tools and prevent further analysis, such as obfuscation by Percent Encoding and Base64 Encoding the code.

There are also other mechanisms put into place to hinder investigation by security teams. For example, some IPFS credential harvester sites investigated by Darktrace did not allow right clicking and certain keystrokes, as a means to make post-attack analysis more difficult.

Figure 4: The code shows that it attempts to prevent certain keystrokes.

In the campaign highlighted in this blog, the following IPFS link was observed:

hxxps://ipfs[.]io/ipfs/QmfDDxLWoLiqFURX6dUZcsHxVBP1ZnM21H5jXGs1ffNxtP?filename=at ob.html#<EmailAddress>

This uses a Path Gateway, as it identifies the IPFS resource through a resource-identifying string in the path. The CID is QmfDDxLWoLiqFURX6dUZcsHxVBP1ZnM21H5jXGs1ffNxtP in this case.

It makes a GET request to image[.]thum[.]io and logo[.]clearbit[.]com as shown in Figure 5. The image[.]thum[.]io is a Free Website Screenshot Generator, that provides real-time screenshot of websites [2]. The logo[.]clearbit[.]com is used to lookup company logos using the domain [3]. These visuals are integrated into the credential harvester site. Figure 6 shows the domain name being extracted from the victim’s email address and used to obtain the visuals.

Figure 5: The GET requests to image[.]thum[.]io and logo[.]clearbit[.].
Figure 6: The code shows that it utilizes the domain name from the victim’s email address to obtain the visuals from logo.clearbit[.]com and image[.]thum.io.

The code reveals the credential POST endpoint as shown in Figure 16. When credentials are submitted, it makes a POST request to this endpoint as shown in Figure 7.

Figure 7: The credential POST endpoint can be seen inside the code.
Figure 8: The Outlook credential harvester will redirect to the real Outlook page when wrong credentials are submitted multiple times.

From the IPFS link alone, it is difficult to determine whether it leads to a malicious endpoint, however Darktrace has consistently identified emails containing these IPFS credential harvesting links as phishing attempts.

Darktrace Coverage

During one case of IPFS abuse detected by Darktrace in March 2023, a threat actor sent malicious emails with the subject “Renew Your E-mail Password” to 55 different recipients at. The sender appeared to be the organization’s administrator and used their internal domain.

Figure 9: Darktrace/Email’s detection of the “Renew Your E-mail Password” emails from “administrator”. These were all sent at 2023.03.21 02:39 UTC.

However, Darktrace recognized that the email did not pass Sender Policy Framework (SPF), and therefore it could not be validated as being sent from the organization’s domain. Darktrace also detected that the email contained a link to “ipfs.io, the official IPFS gateway. This was identified as a spoofing and phishing attempt by Darktrace/Email.

Figure 10: The Darktrace/Email overview tab shows the Anomaly Indicators, History, Association, and Validation information of this sender. It contained a link to “ipfs.io”, and did not pass SPF.

Following the successful identification of the malicious emails, Darktrace RESPOND™ took immediate autonomous action to prevent them from leading to potentially damaging network compromise. For email-based threats, Darktrace RESPOND is able to carry out numerous actions to stop malicious emails and reduce the risk of compromise. In response to this specific incident, RESPOND took multiple preventative actions (as seen in Figure 11), including include lock link, an action that prevents access to URLs deemed as suspicious, send to junk, an action that automatically places emails in the recipient’s junk folder, and hold message, the most severe RESPOND action that prevents malicious emails from reaching the recipients inbox at all.

Figure 11: The Darktrace/Email model tab shows all the models that triggered on the email and the associated RESPOND actions.
Figure 12: The ipfs.io link used in this email contains the recipient’s email address, and has a CID of QmfDDxLWoLiqFURX6dUZcsHxVBP1ZnM21H5jXGs1ffNxtP. It has a Darktrace Domain Rarity Score of 100
Figure 13: The IPFS credential harvester that uses the organization’s website’s visuals.

Further investigation revealed that the IPFS link contained the recipients’ email address, and when clicked led to a credential harvester that utilized the same visuals and branding as the customer’s website.

Concluding Thoughts

Ultimately, despite the various tactics employed threat actors to evade the detection of traditional security tools, Darktrace was able to successfully detect and mitigate these often very fruitful phishing attacks that attempted to abuse the IPFS file storage system.

As file storage platforms like IPFS do have legitimate business uses, blocking traffic related to file storage is likely to negatively impact the day-to-day operations of an organization. The challenge security teams face is to differentiate between malicious and legitimate uses of such services, and only act on malicious cases. As such, it is more important than ever for organizations to have an effective anomaly detection tool in place that is able to identify emerging threats without relying on rules, signatures or previously observed indicators of compromise (IoC).

By leveraging its Self-Learning AI, Darktrace understands what represents expected activity on customer networks and can recognize subtle deviations from expected behavior, that may be indicative of compromise. Then, using its autonomous response capabilities, Darktrace RESPOND is able to instantly and autonomously take action against emerging threats to stop them at the earliest possible stage.

Credit to Ben Atkins, Senior Model Developer for their contribution to this blog.

Appendices

Example IOCs

Type: URL

IOC: hxxps://ipfs[.]io/ipfs/QmfDDxLWoLi qFURX6dUZcsHxVBP1ZnM21H5jXGs

1ffNxtP?filename=atob.html#<Email Address>

Description: Path Gateway link

Type: URL

IOC: hxxps://bafybeibisyerwlu46re6rxrfw doo2ubvucw7yu6zjcfjmn7rqbwcix2 mku.ipfs[.]dweb.link/webn cpmk.htm?bafybeigh77sqswniy74nzyklybstfpkxhsqhpf3qt26nwnh4wf2vv gbdaybafybeigh77sqswniy74nzyklybstfpkxhsqhpf3qt26nwnh4wf2vvgbda y#<EmailAddress>

Description: Subdomain Gateway link

Relevant Darktrace DETECT Models

•       Spoof / Internal Domain from Unexpected Source + New Unknown Link

•       Link / High Risk Link + Low Sender Association

•       Link / New Correspondent Classified Link

•       Link / Watched Link Type

•       Proximity / Phishing + New activity

•       Proximity / Phishing + New Address Known Domain

•       Spoof / Internal Domain from Unexpected Source + High Risk Link

References

[1]    https://docs.ipfs.tech/

[2]    https://www.thum.io/

[3]    https://clearbit.com/logo

[4]    https://filebase.com/blog/ipfs-content-addressing-explained/

[5]    https://www.trustwave.com/en-us/resources/blogs/spiderlabs-blog/the-attack-of-the-chameleon-phishing-page/

[6]    https://wiki.ipfsblox.com/

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Lena Yu
Cyber Security Analyst

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June 27, 2025

Patch and Persist: Darktrace’s Detection of Blind Eagle (APT-C-36)

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What is Blind Eagle?

Since 2018, APT-C-36, also known as Blind Eagle, has been observed performing cyber-attacks targeting various sectors across multiple countries in Latin America, with a particular focus on Colombian organizations.

Blind Eagle characteristically targets government institutions, financial organizations, and critical infrastructure [1][2].

Attacks carried out by Blind Eagle actors typically start with a phishing email and the group have been observed utilizing various Remote Access Trojans (RAT) variants, which often have in-built methods for hiding command-and-control (C2) traffic from detection [3].

What we know about Blind Eagle from a recent campaign

Since November 2024, Blind Eagle actors have been conducting an ongoing campaign targeting Colombian organizations [1].

In this campaign, threat actors have been observed using phishing emails to deliver malicious URL links to targeted recipients, similar to the way threat actors have previously been observed exploiting CVE-2024-43451, a vulnerability in Microsoft Windows that allows the disclosure of a user’s NTLMv2 password hash upon minimal interaction with a malicious file [4].

Despite Microsoft patching this vulnerability in November 2024 [1][4], Blind Eagle actors have continued to exploit the minimal interaction mechanism, though no longer with the intent of harvesting NTLMv2 password hashes. Instead, phishing emails are sent to targets containing a malicious URL which, when clicked, initiates the download of a malicious file. This file is then triggered by minimal user interaction.

Clicking on the file triggers a WebDAV request, with a connection being made over HTTP port 80 using the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19044’. WebDAV is a transmission protocol which allows files or complete directories to be made available through the internet, and to be transmitted to devices [5]. The next stage payload is then downloaded via another WebDAV request and malware is executed on the target device.

Attackers are notified when a recipient downloads the malicious files they send, providing an insight into potential targets [1].

Darktrace’s coverage of Blind Eagle

In late February 2025, Darktrace observed activity assessed with medium confidence to be  associated with Blind Eagle on the network of a customer in Colombia.

Within a period of just five hours, Darktrace / NETWORK detected a device being redirected through a rare external location, downloading multiple executable files, and ultimately exfiltrating data from the customer’s environment.

Since the customer did not have Darktrace’s Autonomous Response capability enabled on their network, no actions were taken to contain the compromise, allowing it to escalate until the customer’s security team responded to the alerts provided by Darktrace.

Darktrace observed a device on the customer’s network being directed over HTTP to a rare external IP, namely 62[.]60[.]226[.]112, which had never previously been seen in this customer’s environment and was geolocated in Germany. Multiple open-source intelligence (OSINT) providers have since linked this endpoint with phishing and malware campaigns [9].

The device then proceeded to download the executable file hxxp://62[.]60[.]226[.]112/file/3601_2042.exe.

Darktrace’s detection of the affected device connecting to an unusual location based in Germany.
Figure 1: Darktrace’s detection of the affected device connecting to an unusual location based in Germany.
Darktrace’s detection of the affected device downloading an executable file from the suspicious endpoint.
Figure 2: Darktrace’s detection of the affected device downloading an executable file from the suspicious endpoint.

The device was then observed making unusual connections to the rare endpoint 21ene.ip-ddns[.]com and performing unusual external data activity.

This dynamic DNS endpoint allows a device to access an endpoint using a domain name in place of a changing IP address. Dynamic DNS services ensure the DNS record of a domain name is automatically updated when the IP address changes. As such, malicious actors can use these services and endpoints to dynamically establish connections to C2 infrastructure [6].

Further investigation into this dynamic endpoint using OSINT revealed multiple associations with previous likely Blind Eagle compromises, as well as Remcos malware, a RAT commonly deployed via phishing campaigns [7][8][10].

Darktrace’s detection of the affected device connecting to the suspicious dynamic DNS endpoint, 21ene.ip-ddns[.]com.
Figure 3: Darktrace’s detection of the affected device connecting to the suspicious dynamic DNS endpoint, 21ene.ip-ddns[.]com.

Shortly after this, Darktrace observed the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19045’, indicating usage of the aforementioned transmission protocol WebDAV. The device was subsequently observed connected to an endpoint associated with Github and downloading data, suggesting that the device was retrieving a malicious tool or payload. The device then began to communicate to the malicious endpoint diciembrenotasenclub[.]longmusic[.]com over the new TCP port 1512 [11].

Around this time, the device was also observed uploading data to the endpoints 21ene.ip-ddns[.]com and diciembrenotasenclub[.]longmusic[.]com, with transfers of 60 MiB and 5.6 MiB observed respectively.

Figure 4: UI graph showing external data transfer activity.

This chain of activity triggered an Enhanced Monitoring model alert in Darktrace / NETWORK. These high-priority model alerts are designed to trigger in response to higher fidelity indicators of compromise (IoCs), suggesting that a device is performing activity consistent with a compromise.

 Darktrace’s detection of initial attack chain activity.
Figure 5: Darktrace’s detection of initial attack chain activity.

A second Enhanced Monitoring model was also triggered by this device following the download of the aforementioned executable file (hxxp://62[.]60[.]226[.]112/file/3601_2042.exe) and the observed increase in C2 activity.

Following this activity, Darktrace continued to observe the device beaconing to the 21ene.ip-ddns[.]com endpoint.

Darktrace’s Cyber AI Analyst was able to correlate each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.

Cyber AI Analyst’s investigation into the activity observed on the affected device.
Figure 6: Cyber AI Analyst’s investigation into the activity observed on the affected device.
Figure 7: Cyber AI Analyst’s detection of the affected device’s broader connectivity throughout the course of the attack.

As the affected customer did not have Darktrace’s Autonomous Response configured at the time, the attack was able to progress unabated. Had Darktrace been properly enabled, it would have been able to take a number of actions to halt the escalation of the attack.

For example, the unusual beaconing connections and the download of an unexpected file from an uncommon location would have been shut down by blocking the device from making external connections to the relevant destinations.

Conclusion

The persistence of Blind Eagle and ability to adapt its tactics, even after patches were released, and the speed at which the group were able to continue using pre-established TTPs highlights that timely vulnerability management and patch application, while essential, is not a standalone defense.

Organizations must adopt security solutions that use anomaly-based detection to identify emerging and adapting threats by recognizing deviations in user or device behavior that may indicate malicious activity. Complementing this with an autonomous decision maker that can identify, connect, and contain compromise-like activity is crucial for safeguarding organizational networks against constantly evolving and sophisticated threat actors.

Credit to Charlotte Thompson (Senior Cyber Analyst), Eugene Chua (Principal Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

IoCs

IoC – Type - Confidence
Microsoft-WebDAV-MiniRedir/10.0.19045 – User Agent

62[.]60[.]226[.]112 – IP – Medium Confidence

hxxp://62[.]60[.]226[.]112/file/3601_2042.exe – Payload Download – Medium Confidence

21ene.ip-ddns[.]com – Dynamic DNS Endpoint – Medium Confidence

diciembrenotasenclub[.]longmusic[.]com  - Hostname – Medium Confidence

Darktrace’s model alert coverage

Anomalous File / Suspicious HTTP Redirect
Anomalous File / EXE from Rare External Location
Anomalous File / Multiple EXE from Rare External Location
Anomalous Server Activity / Outgoing from Server
Unusual Activity / Unusual External Data to New Endpoint
Device / Anomalous Github Download
Anomalous Connection / Multiple Connections to New External TCP Port
Device / Initial Attack Chain Activity
Anomalous Server Activity / Rare External from Server
Compromise / Suspicious File and C2
Compromise / Fast Beaconing to DGA
Compromise / Large Number of Suspicious Failed Connections
Device / Large Number of Model Alert

Mitre Attack Mapping:

Tactic – Technique – Technique Name

Initial Access - T1189 – Drive-by Compromise
Initial Access - T1190 – Exploit Public-Facing Application
Initial Access ICS - T0862 – Supply Chain Compromise
Initial Access ICS - T0865 – Spearphishing Attachment
Initial Access ICS - T0817 - Drive-by Compromise
Resource Development - T1588.001 – Malware
Lateral Movement ICS - T0843 – Program Download
Command and Control - T1105 - Ingress Tool Transfer
Command and Control - T1095 – Non-Application Layer Protocol
Command and Control - T1571 – Non-Standard Port
Command and Control - T1568.002 – Domain Generation Algorithms
Command and Control ICS - T0869 – Standard Application Layer Protocol
Evasion ICS - T0849 – Masquerading
Exfiltration - T1041 – Exfiltration Over C2 Channel
Exfiltration - T1567.002 – Exfiltration to Cloud Storage

References

1)    https://research.checkpoint.com/2025/blind-eagle-and-justice-for-all/

2)    https://assets.kpmg.com/content/dam/kpmgsites/in/pdf/2025/04/kpmg-ctip-blind-eagle-01-apr-2025.pdf.coredownload.inline.pdf

3)    https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-remote-access-trojan/#:~:text=They%20might%20be%20attached%20to,remote%20access%20or%20system%20administration

4)    https://msrc.microsoft.com/update-guide/vulnerability/CVE-2024-43451

5)    https://www.ionos.co.uk/digitalguide/server/know-how/webdav/

6)    https://vercara.digicert.com/resources/dynamic-dns-resolution-as-an-obfuscation-technique

7)    https://threatfox.abuse.ch/ioc/1437795

8)    https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-malware/remcos-malware/

9)    https://www.virustotal.com/gui/url/b3189db6ddc578005cb6986f86e9680e7f71fe69f87f9498fa77ed7b1285e268

10) https://www.virustotal.com/gui/domain/21ene.ip-ddns.com

11) https://www.virustotal.com/gui/domain/diciembrenotasenclub.longmusic.com/community

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Charlotte Thompson
Cyber Analyst

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June 19, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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