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March 11, 2020

How Darktrace Antigena Email Caught A Fearware Email Attack

Darktrace effectively detects and neutralizes fearware attacks evading gateway security tools. Learn more about how Antigena Email outsmarts cyber-criminals.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product
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11
Mar 2020

The cyber-criminals behind email attacks are well-researched and highly responsive to human behaviors and emotions, often seeking to evoke a specific reaction by leveraging topical information and current news. It’s therefore no surprise that attackers have attempted to latch onto COVID-19 in their latest effort to convince users to open their emails and click on seemingly benign links.

The latest email trend involves attackers who claim to be from the Center for Disease Control and Prevention, purporting to have emergency information about COVID-19. This is typical of a recent trend we’re calling ‘fearware’: cyber-criminals exploit a collective sense of fear and urgency, and coax users into clicking a malicious attachment or link. While the tactic is common, the actual campaigns contain terms and content that’s unique. There are a few patterns in the emails we’ve seen, but none reliably predictable enough to create hard and fast rules that will stop emails with new wording without causing false positives.

For example, looking for the presence of “CDC” in the email sender would easily fail when the emails begin to use new wording, like “WHO”. We’ve also seen a mismatch of links and their display text – with display text that reads “https://cdc.gov/[random-path]” while the actual link is a completely arbitrary URL. Looking for a pattern match on this would likely lead to false positives and would serve as a weak indicator at best.

The majority of these emails, especially the early ones, passed most of our customers’ existing defenses including Mimecast, Proofpoint, and Microsoft’s ATP, and were approved to be delivered directly to the end user’s inbox. Fortunately, these emails were immediately identified and actioned by Antigena Email, Darktrace’s Autonomous Response technology for the inbox.

Gateways: The Current Approach

Most organizations employ Secure Email Gateways (SEGs), like Mimecast or Proofpoint, which serve as an inline middleman between the email sender and the recipient’s email provider. SEGs have largely just become spam-detection engines, as these emails are obvious to spot when seen at scale. They can identify low-hanging fruit (i.e. emails easily detectable as malicious), but they fail to detect and respond when attacks become personalized or deviate even slightly from previously-seen attacks.

Figure 1: A high-level diagram depicting an Email Secure Gateway’s inline position.

SEGs tend to use lists of ‘known-bad’ IPs, domains, and file hashes to determine an email’s threat level – inherently failing to stop novel attacks when they use IPs, domains, or files which are new and have not yet been triaged or reported as malicious.

When advanced detection methods are used in gateway technologies, such as anomaly detection or machine learning, these are performed after the emails have been delivered, and require significant volumes of near-identical emails to trigger. The end result is very often to take an element from one of these emails and simply deny-list it.

When a SEG can’t make the determination on these factors, they may resort to a technique known as sandboxing, which creates an isolated environment for testing links and attachments seen in emails. Alternatively, they may turn to basic levels of anomaly detection that are inadequate due to their lack of context of data outside of emails. For sandboxing, most advanced threats now typically employ evasion techniques like an activation time that waits until a certain date before executing. When deployed, the sandboxing attempts see a harmless file, not recognizing the sleeping attack waiting within.

Figure 2: This email was registered only 2 hours prior to an email we processed.

Taking a sample COVID-19 email seen in a Darktrace customer’s environment, we saw a mix of domains used in what appears to be an attempt to avoid pattern detection. It would be improbable to have the domains used on a list of ‘known-bad’ domains anywhere at the time of the first email, as it was received a mere two hours after the domain was registered.

Figure 3: While other defenses failed to block these emails, Antigena Email immediately marked them as 100% unusual and held them back from delivery.

Antigena Email sits behind all other defenses, meaning we only see emails when those defenses fail to block a malicious email or deem an email is safe for delivery. In the above COVID-19 case, the first 5 emails were marked by MS ATP with a spam confidence score of 1, indicating Microsoft scanned the email and it was determined to be clean – so Microsoft took no action whatsoever.

The Cat and Mouse Game

Cyber-criminals are permanently in flux, quickly moving to outsmart security teams and bypass current defenses. Recognizing email as the easiest entry point into an organization, they are capitalizing on the inadequate detection of existing tools by mass-producing personalized emails through factory-style systems that machine-research, draft, and send with minimal human interaction.

Domains are cheap, proxies are cheap, and morphing files slightly to change the entire fingerprint of a file is easy – rendering any list of ‘known-bads’ as outdated within seconds.

Cyber AI: The New Approach

A new approach is required that relies on business context and an inside-out understanding of a corporation, rather than analyzing emails in isolation.

An Immune System Approach

Darktrace’s core technology uses AI to detect unusual patterns of behavior in the enterprise. The AI is able to do this successfully by following the human immune system’s core principles: develop an innate sense of ‘self’, and use that understanding to detect abnormal activity indicative of a threat.

In order to identify threats across the entire enterprise, the AI is able to understand normal patterns of behavior beyond just the network. This is crucial when working towards a goal of full business understanding. There’s a clear connection between activity in, for example, a SaaS application and a corresponding network event, or an event in the cloud and a corresponding event elsewhere within the business.

There’s an explicit relationship between what people do on their computers and the emails they send and receive. Having the context that a user has just visited a website before they receive an email from the same domain lends credibility to that email: it’s very common to visit a website, subscribe to a mailing list, and then receive an email within a few minutes. On the contrary, receiving an email from a brand-new sender, containing a link that nobody in the organization has ever been to, lends support to the fact that the link is likely no good and that perhaps the email should be removed from the user’s inbox.

Enterprise-Wide Context

Darktrace’s Antigena Email extends this interplay of data sources to the inbox, providing unique detection capabilities by leveraging full business context to inform email decisions.

The design of Antigena Email provides a fundamental shift in email security – from where the tool sits to how it understands and processes data. Unlike SEGs, which sit inline and process emails only as they first pass through and never again, Antigena Email sits passively, ingesting data that is journaled to it. The technology doesn’t need to wait until a domain is fingerprinted or sandboxed, or until it is associated with a campaign that has a famous name and all the buzz.

Antigena Email extends its unique position of not sitting inline to email re-assessment, processing emails millions of times instead of just once, enabling actions to be taken well after delivery. A seemingly benign email with popular links may become more interesting over time if there’s an event within the enterprise that was determined to have originated via an email, perhaps when a trusted site becomes compromised. While Antigena Network will mitigate the new threat on the network, Antigena Email will neutralize the emails that contain links associated with those found in the original email.

Figure 4: Antigena Email sits passively off email providers, continuously re-assessing and issuing updated actions as new data is introduced.

When an email first arrives, Antigena Email extracts its raw metadata, processes it multiple times at machine speed, and then many millions of times subsequently as new evidence is introduced (typically based on events seen throughout the business). The system corroborates what it is seeing with what it has previously understood to be normal throughout the corporate environment. For example, when domains are extracted from envelope information or links in the email body, they’re compared against the popularity of the domain on the company’s network.

Figure 5: The link above was determined to be 100% rare for the enterprise.

Dissecting the above COVID-19 linked email, we can extract some of the data made available in the Antigena Email user interface to see why Darktrace thought the email was so unusual. The domain in the ‘From’ address is rare, which is supplemental contextual information derived from data across the customer’s entire digital environment, not limited to just email but including network data as well. The emails’ KCE, KCD, and RCE indicate that it was the first time the sender had been seen in any email: there had been no correspondence with the sender in any way, and the email address had never been seen in the body of any email.

Figure 6: KCE, KCD, and RCE scores indicate no sender history with the organization.

Correlating the above, Antigena Email deemed these emails 100% anomalous to the business and immediately removed them from the recipients’ inboxes. The platform did this for the very first email, and every email thereafter – not a single COVID-19-based email got by Antigena Email.

Conclusion

Cyber AI does not distinguish ‘good’ from ‘bad’; rather whether an event is likely to belong or not. The technology looks only to compare data with the learnt patterns of activity in the environment, incorporating the new email (alongside its own scoring of the email) into its understanding of day-to-day context for the organization.

By asking questions like “Does this email appear to belong?” or “Is there an existing relationship between the sender and recipient?”, the AI can accurately discern the threat posed by a given email, and incorporate these findings into future modelling. A model cannot be trained to think just because the corporation received a higher volume of emails from a specific sender, these emails are all of a sudden considered normal for the environment. By weighing human interaction with the emails or domains to make decisions on math-modeling reincorporation, Cyber AI avoids this assumption, unless there’s legitimate correspondence from within the corporation back out to the sender.

The inbox has traditionally been the easiest point of entry into an organization. But the fundamental differences in approach offered by Cyber AI drastically increase Antigena Email’s detection capability when compared with gateway tools. Customers with and without email gateways in place have therefore seen a noticeable curbing of their email problem. In the continuous cat-and-mouse game with their adversaries, security teams augmenting their defenses with Cyber AI are finally regaining the advantage.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product

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July 3, 2025

Top Eight Threats to SaaS Security and How to Combat Them

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The latest on the identity security landscape

Following the mass adoption of remote and hybrid working patterns, more critical data than ever resides in cloud applications – from Salesforce and Google Workspace, to Box, Dropbox, and Microsoft 365.

On average, a single organization uses 130 different Software-as-a-Service (SaaS) applications, and 45% of organizations reported experiencing a cybersecurity incident through a SaaS application in the last year.

As SaaS applications look set to remain an integral part of the digital estate, organizations are being forced to rethink how they protect their users and data in this area.

What is SaaS security?

SaaS security is the protection of cloud applications. It includes securing the apps themselves as well as the user identities that engage with them.

Below are the top eight threats that target SaaS security and user identities.

1.  Account Takeover (ATO)

Attackers gain unauthorized access to a user’s SaaS or cloud account by stealing credentials through phishing, brute-force attacks, or credential stuffing. Once inside, they can exfiltrate data, send malicious emails, or escalate privileges to maintain persistent access.

2. Privilege escalation

Cybercriminals exploit misconfigurations, weak access controls, or vulnerabilities to increase their access privileges within a SaaS or cloud environment. Gaining admin or superuser rights allows attackers to disable security settings, create new accounts, or move laterally across the organization.

3. Lateral movement

Once inside a network or SaaS platform, attackers move between accounts, applications, and cloud workloads to expand their foot- hold. Compromised OAuth tokens, session hijacking, or exploited API connections can enable adversaries to escalate access and exfiltrate sensitive data.

4. Multi-Factor Authentication (MFA) bypass and session hijacking

Threat actors bypass MFA through SIM swapping, push bombing, or exploiting session cookies. By stealing an active authentication session, they can access SaaS environments without needing the original credentials or MFA approval.

5. OAuth token abuse

Attackers exploit OAuth authentication mechanisms by stealing or abusing tokens that grant persistent access to SaaS applications. This allows them to maintain access even if the original user resets their password, making detection and mitigation difficult.

6. Insider threats

Malicious or negligent insiders misuse their legitimate access to SaaS applications or cloud platforms to leak data, alter configurations, or assist external attackers. Over-provisioned accounts and poor access control policies make it easier for insiders to exploit SaaS environments.

7. Application Programming Interface (API)-based attacks

SaaS applications rely on APIs for integration and automation, but attackers exploit insecure endpoints, excessive permissions, and unmonitored API calls to gain unauthorized access. API abuse can lead to data exfiltration, privilege escalation, and service disruption.

8. Business Email Compromise (BEC) via SaaS

Adversaries compromise SaaS-based email platforms (e.g., Microsoft 365 and Google Workspace) to send phishing emails, conduct invoice fraud, or steal sensitive communications. BEC attacks often involve financial fraud or data theft by impersonating executives or suppliers.

BEC heavily uses social engineering techniques, tailoring messages for a specific audience and context. And with the growing use of generative AI by threat actors, BEC is becoming even harder to detect. By adding ingenuity and machine speed, generative AI tools give threat actors the ability to create more personalized, targeted, and convincing attacks at scale.

Protecting against these SaaS threats

Traditionally, security leaders relied on tools that were focused on the attack, reliant on threat intelligence, and confined to a single area of the digital estate.

However, these tools have limitations, and often prove inadequate for contemporary situations, environments, and threats. For example, they may lack advanced threat detection, have limited visibility and scope, and struggle to integrate with other tools and infrastructure, especially cloud platforms.

AI-powered SaaS security stays ahead of the threat landscape

New, more effective approaches involve AI-powered defense solutions that understand the digital business, reveal subtle deviations that indicate cyber-threats, and action autonomous, targeted responses.

[related-resource]

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

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July 2, 2025

Pre-CVE Threat Detection: 10 Examples Identifying Malicious Activity Prior to Public Disclosure of a Vulnerability

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Vulnerabilities are weaknesses in a system that can be exploited by malicious actors to gain unauthorized access or to disrupt normal operations. Common Vulnerabilities and Exposures (or CVEs) are a list of publicly disclosed cybersecurity vulnerabilities that can be tracked and mitigated by the security community.

When a vulnerability is discovered, the standard practice is to report it to the vendor or the responsible organization, allowing them to develop and distribute a patch or fix before the details are made public. This is known as responsible disclosure.

With a record-breaking 40,000 CVEs reported for 2024 and a predicted higher number for 2025 by the Forum for Incident Response and Security Teams (FIRST) [1], anomaly-detection is essential for identifying these potential risks. The gap between exploitation of a zero-day and disclosure of the vulnerability can sometimes be considerable, and retroactively attempting to identify successful exploitation on your network can be challenging, particularly if taking a signature-based approach.

Detecting threats without relying on CVE disclosure

Abnormal behaviors in networks or systems, such as unusual login patterns or data transfers, can indicate attempted cyber-attacks, insider threats, or compromised systems. Since Darktrace does not rely on rules or signatures, it can detect malicious activity that is anomalous even without full context of the specific device or asset in question.

For example, during the Fortinet exploitation late last year, the Darktrace Threat Research team were investigating a different Fortinet vulnerability, namely CVE 2024-23113, for exploitation when Mandiant released a security advisory around CVE 2024-47575, which aligned closely with Darktrace’s findings.

Retrospective analysis like this is used by Darktrace’s threat researchers to better understand detections across the threat landscape and to add additional context.

Below are ten examples from the past year where Darktrace detected malicious activity days or even weeks before a vulnerability was publicly disclosed.

ten examples from the past year where Darktrace detected malicious activity days or even weeks before a vulnerability was publicly disclosed.

Trends in pre-cve exploitation

Often, the disclosure of an exploited vulnerability can be off the back of an incident response investigation related to a compromise by an advanced threat actor using a zero-day. Once the vulnerability is registered and publicly disclosed as having been exploited, it can kick off a race between the attacker and defender: attack vs patch.

Nation-state actors, highly skilled with significant resources, are known to use a range of capabilities to achieve their target, including zero-day use. Often, pre-CVE activity is “low and slow”, last for months with high operational security. After CVE disclosure, the barriers to entry lower, allowing less skilled and less resourced attackers, like some ransomware gangs, to exploit the vulnerability and cause harm. This is why two distinct types of activity are often seen: pre and post disclosure of an exploited vulnerability.

Darktrace saw this consistent story line play out during several of the Fortinet and PAN OS threat actor campaigns highlighted above last year, where nation-state actors were seen exploiting vulnerabilities first, followed by ransomware gangs impacting organizations [2].

The same applies with the recent SAP Netweaver exploitations being tied to a China based threat actor earlier this spring with subsequent ransomware incidents being observed [3].

Autonomous Response

Anomaly-based detection offers the benefit of identifying malicious activity even before a CVE is disclosed; however, security teams still need to quickly contain and isolate the activity.

For example, during the Ivanti chaining exploitation in the early part of 2025, a customer had Darktrace’s Autonomous Response capability enabled on their network. As a result, Darktrace was able to contain the compromise and shut down any ongoing suspicious connectivity by blocking internal connections and enforcing a “pattern of life” on the affected device.

This pre-CVE detection and response by Darktrace occurred 11 days before any public disclosure, demonstrating the value of an anomaly-based approach.

In some cases, customers have even reported that Darktrace stopped malicious exploitation of devices several days before a public disclosure of a vulnerability.

For example, During the ConnectWise exploitation, a customer informed the team that Darktrace had detected malicious software being installed via remote access. Upon further investigation, four servers were found to be impacted, while Autonomous Response had blocked outbound connections and enforced patterns of life on impacted devices.

Conclusion

By continuously analyzing behavioral patterns, systems can spot unusual activities and patterns from users, systems, and networks to detect anomalies that could signify a security breach.

Through ongoing monitoring and learning from these behaviors, anomaly-based security systems can detect threats that traditional signature-based solutions might miss, while also providing detailed insights into threat tactics, techniques, and procedures (TTPs). This type of behavioral intelligence supports pre-CVE detection, allows for a more adaptive security posture, and enables systems to evolve with the ever-changing threat landscape.

Credit to Nathaniel Jones (VP, Security & AI Strategy, Field CISO), Emma Fougler (Global Threat Research Operations Lead), Ryan Traill (Analyst Content Lead)

References and further reading:

  1. https://www.first.org/blog/20250607-Vulnerability-Forecast-for-2025
  2. https://cloud.google.com/blog/topics/threat-intelligence/fortimanager-zero-day-exploitation-cve-2024-47575
  3. https://thehackernews.com/2025/05/china-linked-hackers-exploit-sap-and.html

Related Darktrace blogs:

*Self-reported by customer, confirmed afterwards.

**Updated January 2024 blog now reflects current findings

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