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September 6, 2023

Preparing Security Defenses For the AI Cyber Attack Era

The threat of AI being used in cyberattacks is growing. Learn how Darktrace is harnessing the power of AI to protect security systems against these attacks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Jack Stockdale OBE FREng
Chief Technology Officer
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06
Sep 2023

The last 12 months have been a watershed moment in the public perception and adoption of AI. With the rise of generative AI systems like ChatGPT and Google Bard, AI is becoming more embedded in our everyday lives and there is a lot of hype around what these tools can – or will - do.  

In cyber security, AI is a double-edged sword. Its use by cyber-attackers is still in its infancy, but Darktrace expects that the mass availability of generative AI tools like ChatGPT will significantly enhance attackers’ capabilities by providing better tools to generate and automate human-like attacks. There are three areas where Darktrace sees potential for AI to significantly enhance the capabilities of attackers: increasing the sophistication of low-level threat actors, increasing the speed of attacks through automation and eroding trust among users.

We’ve already started to see some potential indicators of these shifts.

In April, Darktrace revealed a 135% increase in ‘novel social engineering attacks’ – email attacks that show a strong linguistic deviation from other phishing emails – from January to February 2023 [1]. The timing corresponds with the widespread adoption of ChatGPT and suggests the use of generative AI tools is providing an avenue for threat actors to craft more sophisticated and targeted attacks, at speed and scale.

Between May and July this year, our Cyber AI Research Centre observed that multistage payload attacks, in which a malicious email encourages the recipient to follow a series of steps before delivering a payload or attempting to harvest sensitive information, have increased by an average of 59% across Darktrace customers. Nearly 50,000 more of these attacks were detected by Darktrace in July than May, indicating potential use of automation, and the speed of these types of attacks will likely rise as greater automation and AI are adopted and applied by attackers.

In the same period, Darktrace has seen changes in attacks that abuse trust. While VIP impersonation – phishing emails that mimic senior executives – decreased 11%, email account takeover attempts increased by 52% and impersonation of the internal IT team increased by 19% [2]. The changes suggest that as employees have become better attuned to the impersonation of senior executives, attackers are pivoting to impersonating IT teams to launch their attacks. While it’s common for attackers to pivot and adjust their techniques as efficacy declines, generative AI –  particularly deepfakes - has the potential to disrupt this pattern in favor of attackers. Factors like increasing linguistic sophistication and highly realistic voice deep fakes could more easily be deployed to deceive employees.

These early indicators give us a glimpse of a new era of disruption and challenges for cyber security. An era where novel is the new normal.

Darktrace was built for this moment.

Darktrace began ten years ago as an AI Research Centre. We saw that AI could address an existential threat – defending people, businesses and nations from a world of constantly evolving threats. This threat is only poised to grow as AI is increasingly used by attackers. That’s why we became one of the first to apply AI to cyber security and built a completely AI native technology platform aimed at freeing the world of cyber disruption.

We built everything at Darktrace with the same philosophy of using the right AI and the right data for the job.

Most AI today is trained periodically in offline training environments on huge amounts of combined historic training data. You give all that data to the AI, and then after a few days or weeks, you get a static AI model which you push live to serve its role until the next version is ready. This is ideal for tasks like generating imagery or, in cyber security, checking against known attack patterns, but the AI is static – it doesn’t learn or adapt until the next version is pushed live.

Darktrace takes a different and unique approach to nearly everyone else in cyber security. Our distinction lies in the algorithms we use, the data we use AND, most importantly, in how the two interact.  

Instead of taking your data to the AI, we take our AI to your data. Inside every single customer lies a Darktrace AI that is completely unique to them – their OWN data AI pipeline – plugged into their enterprise and self-learning in real time from everything that happens in their digital world –including email, cloud environments, manufacturing and operational systems, and physical locations.

The pace of new threats and the sophistication of the technology, including the use of AI, now outpaces any notion that a week old view of historic cyber threats can fully protect a business – either from the new threats that we’re seeing today from the sudden availability of generative AI tools, or the threats of tomorrow. For example, automated deepfakes where you can’t trust what you’re hearing or seeing, your employees being tricked into being inadvertent insiders, or self-evolving code designed to evade the best of those legacy defenses.

And because the increased use of AI in attacks will mean novel attacks will become the new normal, only Darktrace stands between those attacks succeeding or failing. We’ve seen this before with our technology detecting, and protecting customers against, Log4J, supply chain attacks like SolarWinds, the novel phishing scams we saw during the Covid-19 lockdowns, zero days like the Citrix Netscaler attack, novel ransomware worms such as WannaCry, or sophisticated nation-state attacks like APT35. We didn’t protect businesses because we were looking specifically for these threats, but we found them because every threat, whether known or novel, accidental or malicious, human or AI driven, impacts the customer, its people and its data.

The right AI for the right job

Today we’re on our 6th generation of Darktrace AI and, as we’ve innovated and developed, we’ve built a platform of applied AI techniques and algorithms that utilise Darktrace’s live, tailored knowledge of a business, to defend it alongside human security teams. Our focus has always been on using the right AI and the right data for the job, which is why our software uses:

  • A wide range of our own self-learning methods to understand new information and decide if something never seen before looks suspicious.
  • Real time Bayesian Probabilistic Methods allow models to be efficiently updated and controlled in real time.
  • Generative and applied AI run simulated phishing campaigns, tabletop exercises and realistic drills.
  • Deep-neural networks replicate the thought process of humans.
  • Graph theory understands the incredibly complex relationships between people, systems, organizations and supply chains.
  • Offensive AI techniques such as Generative Adversarial Networks (GANs) help to test and improve our ability to counter AI driven attacks.  
  • Natural language processing and large language models interpret and produce human consumable output.

This complex platform of AI tools and techniques, all sat within a business, focused on the customers’ data, brings a range of advantages in data privacy, explainability and data transfer costs. But its main achievement is the one we set out for ten years ago. It can provide protection that is always on - always learning, able to detect and stop the unusual, the suspicious and the novel – and, ultimately, to protect our customers from it. That’s what we’ve always done and that’s what we will continue to do, regardless of how the landscape shifts.


[1] Based on the average change in email attacks between January and February 2023 detected across Darktrace/Email deployments with control of outliers.

[2] Based on the change in the average number of emails assigned this classification per 10,000 emails on each Darktrace/Email deployment in May versus July 2023 (significantly more than 1,000 deployments in total).

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Jack Stockdale OBE FREng
Chief Technology Officer

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September 17, 2026

The Problem of Re-defining Human Value in the Agentic Age

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Newsfeeds are constantly informing us about the rapid escalation of agentic AI systems. These systems move far beyond simple machine-based computations, and  the focused, defined and bounded assistance that most AI systems started out as.

The next evolution of AI will harness the agentic properties of orchestration, automation, and heightened value-chains in IT, taking on the burden of workflow management, not just workflow delivery.

In nearly all of these instances, promises are made such as ‘this will free up human time’ or ‘this will allow people to focus on higher-order strategy’. However that message is delivered, one thing is clear: in ceding the orchestration and management of work to increasingly sophisticated AI agents and agentic systems, human value will be elevated to a particular and specific layer: the ability to judge its outputs.  As AI takes on more tasks, humans should be able to focus on a higher level of governance; making sure the decisions that AI offers us are ethical, responsible and worthwhile.  

But there are two major problems with that approach.

This blog discusses the problem of how Agentic systems are re-shaping how we review information, where we fit in, and when we make decisions.  It also discusses the problem of how the increased flow of confident, generated information affects the way we make judgement.  This blog considers how human judgement needs to adapt, and how a behavioral defense approach – using techniques pioneered by Darktrace – can help us do that.

The challenge of knowing where human judgement belongs

As we confer more automated decision-making to agentic systems, it might look increasingly less like ‘granting permissions’, and more like ‘surrendering authority’.  

The judgement layer for AI-generated work is not a fixed boundary. We have become used to the idea of a ‘human in the loop’ (HITL) and, historically, relationships between humans and IT systems were reasonably clear and bounded.  Computer and software systems were programmed to carry out certain tasks or automated functions, and humans could control the gates and decision points where actions were undertaken. Even across highly complex computational workflows, human interaction was a controllable node within the process; we were able to configure and regulate. But in the agentic age, where that human interaction sits, and what it can influence shifts every time AI systems are granted autonomy.  

This leads us to the first problem: if humans are moving themselves (or are being moved) into the ‘judgement’ part of the value chain, exactly where and when do we exercise that judgement?  

Humans are no longer the sole shepherds of computer-based or software-controlled outputs.  We are at times at least one step further (and slower) behind the new agentic shepherds.  We might also be blind to what they are doing.  Not only might we be removed and blind to the actions of our AI shepherds, but with the challenge of unknown, unapproved AI systems operating beyond our control, humans might not even know that our work is being shepherded by an AI at all.  Simply put, with the advent of greater levels of autonomy and orchestration, humans are at risk of not even knowing where to apply our newly-extended powers of strategic judgement.

Shadow AI – the use of unapproved AI systems or processes – is a growing threat to the role of effective governance and oversight. Shadow AI isn't just the AI you can't see. Its the AI you already know about being used in an unapproved way. The ability to generate effective oversight of the AI systems you use (or that are used on your behalf) will be increasingly important to ensure that human judgement in the AI value chain is effective, and deliberately placed.

The problem of what makes good judgement

The second problem lies in how flawed human judgement can be.  Humans are historically, notoriously, and, sometimes dangerously, unreliable when it comes to exercising judgement.  Humans are prone to the worst kinds of bias, the seduction of malign influence, and the sometimes-overwhelming urge to succeed. AI has long had a known flaw of operating with sycophancy, providing outputs that tend to agree with or flatter the human user.  But as AI grows ever more effective, there is a risk of both hyper-enablement (where humans increasingly and knowingly enable AI despite potential harm), as well as the greater risk of suggestion. Both of these aspects could skew the newly-elevated input of human judgement.

Imagine a highly competent AI system that has just orchestrated and managed a dizzying array of processes and workflows.  The AI is designed to present the human decision-maker with recommendations; based on analysis, comparison and other programmed factors.  This is where the human judgement layer is enabled.  But what if that judgement is summarily diffused by an AI-based recommendation that emulates the decision, provides plausible but unattractive alternatives, then suggests (or, worse, directs) the human end-user to take a particular course of action.

The risk here is that you are given a recommendation, tailored to your preferences (which the AI has learned, or which you have divulged), and which appears to make perfect sense.  It appears to be a well-weighted recommendation, with sound arguments that tap into our inherent biases or inclinations so that a specific decision-path is followed. With the growth of agentic systems specifically designed to match user profiles (from Cowork agents to ‘digital twin’ models), the likelihood of agentic influence could badly skew human judgement or, at the least, devalue the proposition that humans are taking a higher-layer of strategic control over AI-based decisions.

If AI convincingly recommends something that may be problematic, it can be difficult to discern both accurate data, and the context required to make the right judgement.

Given the two problems described above, the job of exercising valuable human judgement in the agentic age can draw down to these two questions:

  • When should humans intervene in the agentic process?  
  • How can we make the best possible judgement calls?

What humans contribute that AI cannot

For all the flaws that make human judgement unreliable, people have the edge over even the most sophisticated and powerful AI systems when it comes to issues such as ethics and social context.  An AI system can, with startling granularity, rank the value of adopting a new business proposal: offering predictive metrics on costs, returns, market value, time-to-deliver operations, conformance with legal registers, etc.  But it can’t tell if the business proposal is ethically sound, or if the business venture will potentially affect groups outside of the analyzed proposal. It can’t tell you if the CEO has a ‘bad feeling’ about this effort.  It can’t tell you if this is the right thing to do.  

The ability to add social context, balance complex interpersonal dynamics, understand nuance, and to go beyond what seems economically reasonable is where human judgement can add value.  

Human judgement is difficult to encapsulate in metrics. And the way we train our development may need to adapt too. Rather than building up a gradual, experiential knowledge base, we should think about training the skill of judgement itself; especially for an agentic age.

How behavioral security strengthens AI governance

If this all feels like a vicious circle (‘I need AI help to make good judgements’ / ‘AI can twist what I need to judge’) it needn’t be. The key to this is having a defense-in-depth approach, with tools that can actually help.

This is precisely where behavioral security becomes important. The complex and nuanced way that humans exercise judgement is often rooted in our ability to recognize behavior that doesn't look right. We may not always be able to articulate it immediately, but we can often identify when an action, recommendation, or outcome feels inconsistent with the context around it. As AI systems take on more responsibility across the decision chain, preserving that ability to recognize meaningful deviations becomes increasingly important.

Darktrace’s / SECURE AI is designed to do exactly that. It applies behavioral security to AI ecosystems, helping organizations understand how people, AI tools, identities, and agents interact across the business. By learning the patterns of normal AI usage and surfacing activity that deviates from those patterns, it provides security teams with the context needed to investigate risk, understand unusual behavior, and make informed governance decisions. Rather than relying solely on predefined rules or assumptions, this behavioral understanding helps organizations distinguish between expected AI activity and behavior that warrants closer scrutiny.

This matters because we are already in an era of information overload. If humans are expected to elevate their value through strategic judgement, the ability to do this without being overwhelmed by data (good or bad) will be critical.  

We need the ability to discern when we're being misled by AI, and whether our judgement calls are being made on the basis of accurate, contextual information. Darktrace / SECURE AI provides that additional layer of defensive security for activity we cannot easily see. Whether it is suspected Shadow AI or skewed recommendations, the net result is a protected organization, where users can more effectively use AI to make positive judgements.

For those where that judgement is a critical skill (both individuals, as well as those working in security teams), improving our metacognition - the ability to understand information in a broader context - will supercharge the value of human judgement. When those judgements are grounded in context rather than assumptions we have better information to make sound decisions.

Conclusion

Human judgement is a skill that is honed over time and experience.  Darktrace’s / SECURE AI employs the same principles, but at machine-speed. Rather than influencing or directing, Darktrace / SECURE AI offers AI-enabled assurance; providing human-based judgement with the right context to make a balanced decision.  

What we judge can be valued by the legitimacy of its outputs. For AI, those outputs are valued on the speed and accuracy of the information provided.  Increasingly for humans, the value of our outputs will be based on the validity of our judgement, and how we justify our decisions in ways that engineer confidence.  

Humans often know more than we can express, while AI is prone to expressing more than it truly understands. Humans can bridge the context AI often fails to appreciate. When that judgement is supported by relevant, impartial AI systems, this is the future space where good AI governance will be exercised.

Discover Darktrace / SECURE AI.

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About the author
Jason Lusted
AI Governance Advisor

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September 4, 2026

Darktrace Advances Incident Investigation and AI-Agent Security with OpenAI Daybreak Models

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Earlier this year, Darktrace joined OpenAI’s Daybreak Defense Network to explore how their cyber capabilities can be integrated within Darktrace products and services to transform how security teams move from signal to action.

At the heart of this work is Darktrace's behavioral understanding of customer environments and identification of complex security incidents, combined with OpenAI models that can add context to help explain why an incident matters and its potential impact on the business. By bringing these capabilities into defensive workflows security teams already use, the goal is to give defenders not just greater visibility, but the context and guidance they need to act with confidence.

Since joining the program, we've been working with OpenAI to explore how these capabilities can address specific security challenges for defenders.

The problem we're solving

Attackers continue to change how they operate, including by using AI to increase the speed and scale of some techniques. Security teams are already managing a large volume of alerts, and the question isn't just what's happening, but how it could affect the organization. Even when an incident is fully investigated and correlated, technical severity alone doesn't tell a security team how much it actually matters to the business. That same challenge extends to internal AI adoption. As organizations adopt more AI systems and agents, security teams need visibility into their behavior, access and activity, along with the broader business context needed to identify and investigate potential risk.

Darktrace's Adaptive AI™ builds a detailed, organization-specific picture of what's normal for each environment, and uses that picture to investigate threats and identify complex security activity across domains. OpenAI's models can build on Darktrace's correlated, technically prioritized incidents by adding context that can help defenders understand what may be at stake.

What we're building

Our work is focused on two areas: supporting security investigation and response, and helping defenders identify risky behavior across enterprise AI systems and agents.

The first aligns Darktrace's behavioral understanding with OpenAI models to support  security investigation and prioritization. Darktrace's Adaptive AI continuously learns the unique patterns of normal behavior within each customer it protects, creating a deep, organization-specific understanding of its digital estate. When unusual activity emerges, OpenAI's models can draw on that context to help analysts investigate the incident, understand its significance and assess potential business consequences — reducing the need to manually assemble context from fragmented signals.

Second, we are exploring how these capabilities can support AI-agent and runtime security through Darktrace / SECURE AI™. OpenAI’s Daybreak models can build on the detections and visibility Darktrace / SECURE AI provides, connecting signals across a customer's environment and help defenders identify potentially risky behavior involving AI systems and agents. Activity that might appear isolated can instead be connected with related signals, helping defenders investigate the broader context and determine appropriate remediation.

Darktrace brings deep cybersecurity expertise, an evolving understanding of each customer's environment, and AI-driven identification of threats across the digital estate. Through the Daybreak Defense Network, Darktrace is exploring how OpenAI models can augment those capabilities in defensive security workflows — supporting incident investigation and response and improving visibility into AI-agent and runtime risk.

These capabilities are still in development, and we're excited to continue building on this work.

To learn more about how Darktrace continues to innovate to meet today's most pressing security challenges, register for our upcoming launch broadcast here.

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