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August 6, 2020

Ransomware-As-A-Service Threat: Eking Targets Government

Discover how Eking ransomware targeted a government organization in APAC. Learn about ransomware as a service & the cyber AI technology that stopped the threat.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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06
Aug 2020

Despite being widely recognized as a serious threat for a number of years, ransomware continues to persist. The total global cost of this threat vector is projected to reach $20 billion by 2021. With this level of financial return for attackers, it is no wonder that they continue to develop new strains of ransomware and advance their techniques to bypass security tools and ensure their campaigns are successful.

In the last few weeks, Darktrace’s AI has detected an attacker abusing off-the-shelf products to deploy ransomware at an African retailer, along with high-profile WastedLocker and Emotet attacks. Here, we look at Eking ransomware – a variant of the Phobos ransomware family – that targeted a government organization in the APAC region.

This attack was likely an example of Ransomware-as-a-Service (RaaS); a particularly concerning threat for security teams as it allows lower-level actors to get hold of sophisticated malware. This blog post breaks down Eking ransomware in detail, showing how Cyber AI enabled the defenders to recognize the anomalous behavior as soon as it occurred and stop the threat from advancing – and causing damage. It also shows how Darktrace’s Cyber AI Analyst autonomously investigated the broader security incident, generating an easy-to-understand and actionable report as the activity unfolded.

An overview of the attack

An internal server was infected with Eking ransomware via an attack vector outside of Darktrace’s visibility, most likely an employee clicking a malicious link within an email. Antigena Email would likely have identified suspicious characteristics of the email and stopped it from reaching employees’ inboxes, preventing the threat at the first hurdle. However, in this instance, the customer had only deployed Cyber AI across their network. This still enabled Darktrace’s Immune System to identify lateral movement and encryption activity indicative of ransomware.

The infected device began engaging in internal reconnaissance activity on a single internal subnet. This included SMB enumeration via the SRVSVC and winreg pipes, as well as extensive scanning over 10 commonly exploited ports. Indicators of Nmap were also detected during this phase of the attack.

About four and a half hours after this scanning concluded, the infected server began encrypting files on a second server. The device transitioned from making just a few internal connections per day to making thousands in less than an hour. This dramatic shift in behavior was immediately detected by Darktrace’s AI as highly threatening and the Cyber AI Analyst began autonomously investigating.

Figure 1: An overview of events

Internal reconnaissance and encryption – sometimes referred to as detonation – took place late at night local time. This may have been strategic on the part of the attackers, as the number of security professionals actively monitoring the network was probably lower, slowing the speed of the organization’s response. Endpoint defenses did not prevent the threat – likely indicating that this was a slightly modified strain of the Eking ransomware that was able to bypass these signature-based tools.

While Darktrace provides complete coverage across email, IoT, and cloud environments, business challenges or segmentation sometimes prevent security teams from obtaining full visibility across their organization. However, even when working with imperfect data and suboptimal coverage, Cyber AI still identified this threat as it emerged.

AI Analyst coverage

When the first model breach occurred, this triggered Darktrace’s Cyber AI Analyst to launch a real-time investigation into the events as they unfolded. Piecing together the lateral movement and the later encryption, the technology recognized that these separate events were part of a wider security narrative. It surfaced an incident summary and several key metrics for the security team to review and action a response.

Figure 2: Internal reconnaissance of the subnet over a number of sensitive ports

Figure 3: Encryption phase of the attack

Figure 4: A graph of connections and unusual activity demonstrating how significant of a deviation this activity was from normal device behavior

Off the shelf: The commercialization of cyber-crime

This incident demonstrates how the rise in Ransomware-as-a-Service is allowing lower-level threat actors to access sophisticated strains of ransomware as well as novel variants of well-known attacks. The cyber-crime market is estimated to be worth $1.6 billion, and this figure is only likely to rise as the relatively new ‘industry’ matures. As a result, the potential perpetrators of advanced cyber-attacks like the one detailed above are no longer confined to professional cyber-criminal rings, who have outsourced their tactics, techniques and procedures to a wider range of threat actors willing to pay the right price. As lower-level threat actors get access, more organizations will find themselves targeted by increasingly sophisticated threats.

Just this week, Darktrace observed a high-profile example of RaaS in a Sodinokibi ransomware attack that hit a retail organization in the US. The infected device engaged in anomalous administrative activities before writing an unusual executable file, sharing it with other internal locations and then encrypting multiple files on the network and writing its own ransom note files.

With ransomware attacks continuing to target organizations large and small, security teams are fundamentally changing their approach to cyber defense, turning to artificial intelligence to stop attacks that other tools miss. Without relying on pre-defined rules and signatures, Cyber AI learns a sense of ‘self’ for a unique organization to detect and respond to anomalous activity as soon as it occurs.

Fight back with Autonomous Response

Threat actors know that deploying ransomware at weekends or at night is more likely to succeed because an organization’s response time is typically slower. Darktrace’s Autonomous Response operates around the clock, taking a targeted and proportionate response to contain malicious activity wherever it occurs, whether in the network, email, or in cloud and SaaS applications.

Had Darktrace Antigena been deployed at this government in APAC, it would have taken action at the first stage of the attack – as the initial scanning took place – and prevented the malware from ever reaching the encryption stage. However, in this case, when the security team returned to the office the next morning, they were still able to act faster than they otherwise would have and limit the damage, thanks to the fully-investigated incident and actionable intelligence of the Cyber AI Analyst’s AI-powered investigations.

Thanks to Darktrace analyst Brian Evans for his insights on the above threat find.

Learn more about Autonomous Response

IoCs:

IoCComment.ekingEking encryption extension

Darktrace model detections:

  • Device / ICMP Address Scan
  • Unusual Activity / Unusual Internal Connections
  • Device / Network Scan - Low Anomaly Score
  • Device / Network Scan
  • Anomalous Connection / Unusual Internal Remote Desktop
  • Device / RDP Scan
  • Device / Suspicious Network Scan Activity
  • Anomalous Connection / SMB Enumeration
  • Anomalous Connection / Unusual Admin RDP Session
  • Device / Multiple Lateral Movement Model Breaches
  • Compromise / Ransomware / Suspicious SMB Activity
  • Compromise / Ransomware / Ransom or Offensive Words Written to SMB
  • Anomalous File / Internal / Additional Extension Appended to SMB File

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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June 9, 2026

Always On, Always Defending: Inside the AI-Driven SOC

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Today’s SOC: A system under pressure

The SOC has been described as the:

  • Control center for security systems management  
  • Operations center for log analysis and alert response
  • Command center for network monitoring and investigation

But the CISO at a manufacturer of industrial power solutions says today’s SOC is far more dynamic:

“The SOC is an active player in a never-ending chess match where the pieces are always moving, the rules are constantly changing, and we’re continuously adjusting our tactical and strategic approaches to keep up.”

This has created a balancing act for cybersecurity professionals:

  • Support expanding digital estates to fuel innovation…or risk limiting business growth
  • Stop advanced cyberattacks at scale…or risk severe financial and reputational impacts

But balancing these responsibilities is increasingly difficult. Attackers are operating at machine speed and scale using sophisticated, adaptive techniques that overwhelm teams and bypass legacy defenses. At the same time, more than half of cybersecurity teams are understaffed, and 65% have unfilled cybersecurity positions (ISACA).

“The SOC is hitting its breaking point,” admits the VP of IT at a U.S.-based risk management services provider.”

“That’s the hard reality,” affirms a Chief Digital and Technology Officer at a North American financial services organization. “SOC teams are drowning in alerts, wasting time researching the most benign incidents while missing critical threats.”

Traditional tools lack the context and autonomous reasoning needed to determine which ones are truly dangerous, requiring analysts to manually review and respond. But with thousands of alerts hitting SOCs daily, the task exceeds human capacity, with recent industry research revealing that 40% to 42% of security alerts now go uninvestigated.

“Our old governance models of throwing bodies at it, that’s not going to work,” says the Group CIO of a multinational holding company. “Attackers move at machine speed, and our defenses have to operate at the same pace. Using AI for cybersecurity is the only way to do that.”

Why AI is essential

AI is about speed, scale, and context.

SOC teams are still expected to find the proverbial “needle in a haystack”, but the haystack keeps growing. As digital infrastructures expand and threat actors use AI to rapidly scale attacks and exploit vulnerabilities, success isn’t about keeping up but changing the approach.

This is where AI comes in, enabling security teams to operate at machine speed and scale by:

  • Analyzing vast amounts of data and correlating signals across domains within seconds
  • Detecting possible threats in real time and taking immediate action to mitigate risk
  • Prioritizing threats by severity and uncovering contextual details for rapid triage

The power of AI isn’t theoretical; it is transforming how today’s businesses operate.

The Chief Digital and Technology Officer at a financial services firm says within a single month of using Darktrace, the solution tracked billions of network events, autonomously investigated tens of millions of those incidents, and added the equivalent of 1,000 analyst hours of investigation. It also found threats that bypassed traditional tools, autonomously responding to contain or disrupt the threat on over 30,000 emails, including 18,000 the firm’s native email filter missed.

When Darktrace says it “takes action on a threat,” it generally means its platform can move beyond just detecting suspicious activity and automatically respond to contain or disrupt the threat—such as isolating a device, slowing or blocking suspicious network traffic, disabling risky user activity, or triggering security workflows—depending on how the system is configured.

AI isn’t about displacing humans.

AI is a powerful tool for handling large-scale data analysis, pattern detection, and repetitive tasks, but it cannot replace human critical thinking. By removing mindless work that does not require judgment, AI frees analysts to focus on what humans do best: applying reasoning, context, and sound decision-making to complex threats.

“AI is a workforce maximizer,” says the Chief Digital and Technology Officer. “It augments our team by monitoring and detecting threats at a scale beyond human capacity while providing the critical context we need to make faster, more confident decisions.

Rather than replacing people, AI is changing how security professionals work. Analysts can reclaim time previously spent on tedious, manual triage to focus on higher priorities and proactive initiatives like advanced threat hunting, strategic risk management, and security enablement and training.

“Aside from risk mitigation, our biggest ROI is in efficiency,” says the Head of Security at global business services provider. “What used to take 90% of our investigation time is now handled automatically, so we can focus on the final 10%, which requires critical thinking."

For SOC teams under pressure, the impact can be transformative, with security leaders reporting significant real-world outcomes using Darktrace Self-Learning AITM, including:

  • Phishing emails reduced by 99%
  • 1 million+ emails autonomously analyzed each month, with no email-based incidents reported
  • Potential threats autonomously neutralized in under four seconds, on average  
  • 99% of investigations conducted autonomously, surfacing only the high-priority 1% of threats for analyst review

How AI optimizes the SOC

To protect the modern enterprise, you absolutely need the right tools,” says CTO at leading European fashion brand. “Without them you’re a victim. With them, you’re a defender. AI and the machine speed detect/response it enables makes it the most critical tool.”

Replacing chaos with clarity and control  

It’s important to note that different AI solutions address different needs. Companies should clearly understand their specific use case and select the solution that best aligns with their goals, requirements, and operational needs.  

When it comes to choosing cybersecurity in a machine-speed threat landscape, time is the most valuable resource. Organizations require AI that can move from insight to action by:

  • Learning an organization’s unique behavioral patterners
  • Correlating signals across domains to detect anomalous activity
  • Prioritizing events and autonomously responding at scale to the vast majority
  • Quarantining high-impact threats until the SOC can investigate
  • Arming analysts with deep, contextual information to accelerate investigations

“Darktrace AI gives us threat detections based on facts, not guesses,” says the Group CIO. “It moves the SOC beyond alert overload to confident, informed decision-making. When Darktrace flags something, we pay attention. False positives are very rare, so we act with speed and confidence without second-guessing.”

Replacing anxiety with confidence and peace of mind

Every missed alert can have real-world consequences.

The strain of maintaining constant vigilance at scale without holistic visibility and automation is taking its toll on security professionals: 66% report increased stress, and nearly half say it’s the reason they’re leaving the field (ISACA).

The CIO at a professional sports organization says that’s not surprising: “If you don’t know what’s going on, anything could be happening. Operating with that level of uncertainty and control is incredibly stressful.”

AI gives SOCs the power to be proactive by unifying telemetry across network, email, identity, and cloud environments to provide a complete picture and a stronger foundation for action. The benefits for analysts, both personally and professionally, are significant:

  • Achieve greater work-life balance: “Knowing that Darktrace has our backs 24/7 and will take immediate action to stop threats  means we can now work normal hours and take vacations without worrying,” says the Chief Digital and Technology Officer.
  • Feel in control with deeper insights: “It not only stops and quarantines threats but also provides the deep context we need to quickly investigate and respond,” explains the Head of Security.  
  • Gain confidence the business is protected 24/7: “We can sleep at night. With Darktrace I’m confident that even with a small team we can protect the business 24/7,” adds the former retail CIO.

The modern SOC: A system of balance

Elevated to a core pillar of business strategy, the modern SOC is now considered:

  • The nerve center of cyber risk and proactive defense
  • The AI-powered command center for operational resilience
  • The strategic hub for contextual decision-making at scale

The SOC has evolved from a reactive center responsible for managing systems into a proactive, frontline defender and strategic business enabler—integral to innovation and growth.

AI is the key to balancing these responsibilities.

“We can only grow as fast as we can secure the business,” says the Head of Security. “AI gives us the speed, scale, and confidence to do both.”

*Metrics are based on the customer’s interview, data and sourced from its monthly Cyber AI Insights reporting.

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June 3, 2026

Stopping Stealth Attacks with Precision: How Núclea Prevented a Breach Without Disruption

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Núclea is a Brazilian data and technology company that supports the country’s financial system by delivering digital services exclusively to banks and financial institutions. Operating in an environment where trust, availability, and data integrity are critical, the company faces a threat landscape that has evolved rapidly—particularly with the rise of AI-driven cyberattacks.

Brazil has experienced a wave of successful cyber incidents targeting financial institutions, many of them enabled by insiders or compromised credentials. The result was a noticeable shift in attacker strategy: instead of focusing on end customers, threat actors began targeting the institutions and platforms that underpin the financial ecosystem itself.

“Attacks became far more directed and contextual,” explains Guilherme, who leads incident response within Núclea’s security platform engineering team. “They weren’t noisy or obviously malicious—they were precise, patient, and designed to blend into normal operations.”

That precision was on full display in January 2026, when Núclea faced one of the most convincing phishing attacks the team had seen.

A real attack, built on trust and context

The attack began with a seemingly routine email.

It was sent from a real Brazilian government institution, using legitimate infrastructure and valid credentials that were later confirmed to have been compromised. Núclea had an established, ongoing relationship with this organization, and the email’s language, tone, and subject matter aligned perfectly with the type of communication the recipient team handled every day.

Attached to the email was a PDF document containing content that looked entirely legitimate.

The problem? A single URL embedded inside that PDF.

“The message itself was correct. The sender was real. The context was familiar. Even the document content made sense,” Guilherme explains. “There was just one small element that didn’t belong.”

That small detail was enough to initiate a full attack chain.

What the attackers were trying to do

If clicked, the URL would have downloaded a malicious payload designed to:

  • Collect information about the user and device
  • Identify where the system was located within the financial ecosystem
  • Install remote access tools to maintain control
  • Deploy an infostealer to extract sensitive data
  • Execute anti-forensic scripts to erase traces of the intrusion

In other words, it was a carefully engineered operation designed for persistence and stealth, not immediate disruption.

The attack also employed urgency—a classic social engineering technique. When the link didn’t open as expected, employees requested assistance from the security team, insisting the document was important and needed to be accessed quickly.

This is precisely the kind of scenario where traditional security tools struggle: almost everything about the interaction is legitimate.

Where Darktrace made the difference

Instead of blocking the entire message or relying on known indicators of compromise, Darktrace focused on behavioral context.

Darktrace recognized:

  • That the sending organization was normally trusted
  • That the communication pattern matched historical behavior
  • That the PDF content itself was not suspicious

But it also identified that the URL embedded within the document deviated from established behavioral patterns.

Rather than disrupting business operations, Darktrace took precise action: it rewrote the URL, preventing the malicious download while leaving the rest of the email untouched.

“When we analyzed it afterward, it became clear how dangerous the attack would have been,” says Guilherme. “But it never progressed—because Darktrace acted at exactly the right point.”

Subsequent forensic analysis confirmed the payload’s malicious intent. The attack never succeeded.

Precision over disruption

For Núclea, this incident reinforced a critical lesson: modern attacks don’t always look malicious—they hide within normal activity.

“What stands out to me is the precision,” Guilherme says. “Darktrace doesn’t rely on big, obvious signals. It’s effective in situations that fall outside the standard patterns we all know.”

Building resilience in a high trust ecosystem

For Núclea, cybersecurity is not just a defensive measure—it’s a business enabler.

Availability failures or successful breaches in the financial ecosystem can have immediate, large-scale consequences, from financial loss to reputational damage. Preventing those outcomes protects not just Núclea, but its partners and customers as well.

“Cyber resilience means keeping the business running—even under attack,” Guilherme explains. “And that requires people, processes, and technology working together.”

As AI continues to accelerate both attacks and defenses, the role of security is evolving. Precision, behavioral understanding, and intelligent automation are no longer optional—they’re essential.

“The easy days were yesterday,” Guilherme says. “The challenges ahead are bigger. We need to be prepared—internally and with partners that help us build resilience.”

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