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April 22, 2020

AI-Powered Darktrace Email | Defend Against Phishing Attacks

Protect your organization from phishing attacks with Antigena Email. Learn how Bunim Murray Productions secures against targeted spear phishing emails.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Gabe Cortina
CTO, Bunim/Murray Productions
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22
Apr 2020

The 2014 Sony hack changed everything. Bunim/Murray, like other entertainment companies, woke up to the new threats targeting our sector – jumpstarting our journey to improve security.

Bunim/Murray is the production company behind a whole host of reality television shows and is well-known for several hit series such as The Real World (MTV), Road Rules (MTV), The Simple Life (E!), Family or Fiancé (OWN), and Starting Over (syndicated). Bunim/Murray Productions infuses its finely-tuned sense of dramatic story structure to turn the ordinary tales of real people into extraordinary television programming and filmed entertainment. When landing as the CTO at Bunim/Murray, protecting our business was – and still is – a fundamental part of the job. With strong support from the CEO and CFO, I embarked on the journey to bolster cyber defense for our organization.

Bunim/Murray has some unique challenges in security: we onboard and offboard many employees, especially in production. We have a lot of BYOD (‘Bring Your Own Device’) users. Our IT staff is lean, and we don’t want to spend a lot of time and money on security resources or services. Instead, we want to focus on improving business processes – preparing our organization to launch capabilities to remain competitive in an industry undergoing transformation.

So, in searching for security tools, we were looking for technologies with the following criteria:

  • User-friendly
  • Able to continously identify and respond to the latest threats
  • Efficient with IT resources – low on false positives and alerts
  • Cost effective

After being called by Darktrace, I invited the team over to see if it made sense for them to participate in a bake-off with other tools we were assessing. At our meeting, the team at Darktrace spoke to me about the AI and machine learning capabilities, its roots in MI5 cyber operations, how it would fit into our ecosystem, and the product roadmap. Traditionally, I’m not one to be easily impressed by words – so I asked to try it out within our own organization. Within a week, we had the technology installed and up and running in our data center.

Darktrace’s Enterprise Immune System technology immediately began to baseline the dynamic ‘pattern of life’ for our business. It was the first time we had seen all the devices on our network, and we were able to drill down into all of the activity on our environment. But, even more impressive, Darktrace’s AI instantly got to work in the background, alerting us when we needed to investigate an in-progress security event in real time. Not only were we impressed with the machine learning capabilities, we were impressed with the level of support and security expertise Darktrace provided – and continues to provide our business. I canceled the bake-off and bought the system.

As we moved forward on our journey, our highest vulnerability became phishing. We subscribed to a company to train our workforce and got excellent results. We then turned on Microsoft Advanced ATP to help filter spam and phishing emails. And when I learned that Darktrace was pioneering a new approach to neutralize phishing attacks, I got on board early.

Using AI to tackle phishing head on

We were one of the first adopters of Antigena Email, and the first release surprised us. Within days, Antigena Email cut down phishing emails like no other tool I had ever seen before in my career. Using AI, Antigena Email learns all of our users’ activity patterns – how they interact and communicate both internally and externally. It creates a comprehensive and evolving understanding of what’s ‘normal’ for all of our users, and from there, identifies significant anomalies indicative of a vulnerability or threat. Once the threat is detected, Antigena Email contains the attack before it can cause damage.

Incredibly, once we started using Antigena Email, we no longer needed to spend time and money training our users on phishing awareness because we simply weren’t seeing phishing emails anymore – Antigena Email was blocking them before they ever reached the user.

We turned off our Microsoft ATP and instead used Darktrace’s plug-in to Office 365 and the Dropbox monitoring feature. These features turned out to be essential as we increased our remote workforce due to COVID-19.

Antigena Email in action: Neutralizing COVID-19 phishing campaigns

We have all seen the hundreds of thousands of COVID-19-related domains that have been created by cyber-attackers looking to launch novel phishing campaigns. By exploiting the emotional vulnerability of the situation, these attackers craft messages that are so convincing to users that they click on these malicious links. It is our unfortunate reality that threat-actors use these types of events to prey on the collective attention of the population.

As I’m sure countless other organizations have also experienced, Bunim/Murray has not been immune to these types of attacks. In fact, just last week, Antigena Email caught several phishing emails purporting to deliver corporate COVID-19 updates. These emails bore a spoofed Bunim/Murray domain, with the subject line ‘COVID-19 Update 7.4.2020’. Fortunately, due to Antigena Email’s granular analysis of what’s normal for our corporate email communication, it was able to detect this spoofed domain and block the emails from ever reaching any of the target users.

It’s exactly this type of situation that demonstrates the power of Antigena Email. Had these emails reached the user, we might have been in a situation where one of our well-intentioned employees clicked on the malicious link in an attempt to get accurate, up-to-date information – not recognizing that it would introduce malware into our environment. But with Antigena Email, we don’t have to worry about our end user behavior because the AI neutralizes it before it even gets to that point.

Technology that evolves as we do

What threats will be coming after COVID-19? I am not sure. But, I am confident that Darktrace’s AI will be on it. With its ability to ingest new and evolving information from its customer base, coupled with its top-notch security resources, we know that Darktrace will be able to continue to monitor, alert, and respond to new threats – even if those threats have never been seen before.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Gabe Cortina
CTO, Bunim/Murray Productions

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June 1, 2026

Defend What You Trust: Stories from the Front Lines of Modern Cyber Defense

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Modern attacks don’t always announce themselves, follow obvious patterns, or rely on known malware. Often, they move quietly inside trusted systems, authenticated sessions, and everyday behavior.

They don’t break in. They blend in.

That’s why an AI-powered defense is essential. It turns invisible signals into actionable insights at a scale neither analysts nor traditional tools can achieve alone.

Confidence is creating risk

One of the most dangerous assumptions in cybersecurity today is that strong controls equal strong protection.

Multi-factor authentication (MFA), for example, is widely viewed as a foundational safeguard. But as the CISO for a professional sports organization explains, that confidence can be misplaced. “A lot of organizations assume that once you have MFA, those accounts are safe. That’s not true.”

In one instance, his team identified a sophisticated attack where a threat actor bypassed MFA entirely, not by breaking it, but by going around it. A user’s authenticated session was hijacked and re-used, allowing the attacker to impersonate them without triggering traditional controls.

“Darktrace picked up that a session had been re-injected by the hacker, and we were able to block it right away,” he explains.

Attackers anticipate what we miss

Even well-trained users can become entry points.

“An email bypassed our existing security tools,” shares the VP of IT at a U.S.-based risk management services provider.  “The user missed one signal and entered their credentials into a malicious site. That’s what the bad guys count on.”

The organization responded quickly, but not before damage was done. Crucially, this occurred while Darktrace was in “watch mode,” before autonomous response was fully enabled. “Darktrace would have seen that and shut it down immediately,” he notes.

Mistakes and oversights like misconfigurations, forgotten machines, and missed patches can create serious vulnerabilities.

The CIO of a utility services organization shares an instance when Darktrace detected a breach to a client’s network via their ZTNA VPN due to misconfigured MFA. “Darktrace alerted us and autonomously blocked the scanning, preventing what could have been a ransomware-type incident.”  

The most dangerous threats are already inside

The Head of Security at a global business services provider knows firsthand how blind spots can persist inside environments. His team uncovered evidence of dormant ransomware artifacts sitting unnoticed within a company’s environment ¬¬– long before modern detection was in place.

“During a routine file transfer, Darktrace flagged the suspicious activity, identified the ransomware, and immediately quarantined the server,” he recalls.  While the attack was never executed, the implication was significant: the risk existed long before it was finally detected.

Cyber threats are also successful because they take advantage of normal human behavior, exploiting moments of cognitive overload, urgency, and trust.

The Executive Director of IT and Business Applications at a pharmaceutical lab describes the time Darktrace flagged an employee logging into Microsoft 365 from Singapore, despite him being physically located in the U.S. Darktrace immediately cut off his access and within minutes revealed that the employee’s son was using a VPN to play a video game.

While the threat was benign, it demonstrated the strength of AI to use contextual information to detect threats other tools miss. The information also saved security analysts hours of investigation and minimized downtime for the employee. “That level of precision and speed isn’t just convenient, it’s game changing.”

“Unusual” behavior is the new red flag

Detecting modern threats requires an understanding of what “normal” looks like and recognizing when something subtly deviates.

One security leader  at an AI technology enterprise described a scenario in which an employee connected to a proxy service in China. The service itself was legitimate, and although traditional tools didn’t flag it, the behavior was unusual for that user specifically.

“That’s what Darktrace picked up on. The activity turned out to be benign, but without visibility into behavioral deviations, it could just as easily have been something more serious.”

AI shifts defense from reaction to anticipation

These stories point to a fundamental shift by cyber attackers, both tactically and strategically. Because traditional security tools were built to detect what’s already known, modern attacks are often:

  • Credential-based, not malware-based
  • Behavioral, not signature-based
  • Subtle, not overt

They may operate within the boundaries of what appears normal, exploiting what organizations trust, not what they block:

  • Trusted sessions
  • Legitimate services
  • Human error

This is where AI is changing the equation. Rather than relying on predefined rules or known threat signatures, AI can:

  • Establish a baseline of normal behavior
  • Detect subtle anomalies in real time
  • Act autonomously to contain potential threats

Resilience, not perfection, is the new security standard

As these frontline experiences show, the organizations that lead are those that move beyond reactive defense and embrace AI as a core part of their strategy.

It eliminates the blind spots and uncertainty, says the CISO of a professional sports organization. “If you lack visibility, you’re not managing risk, you’re assuming it. AI gives you the actionable insights needed to turn uncertainty into control.”

And it provides the speed and agility that are vital when seconds matter, says the Executive Director of IT and Business Applications. “When Darktrace alerted us at 3:00 am to a ransomware attack, it had already quarantined the affected systems, blocked the attacker’s access, and provided us with the critical details and time needed to investigate. That action likely saved us hundreds of thousands, if not millions, of dollars.”

The modern SOC has become a cornerstone of enterprise resilience, responsible for protecting data and operational continuity while enabling digital growth and innovation. For today’s security professional, that means success is no longer measured by what they keep out, but by what they protect: revenue, reputation, and trust.

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May 28, 2026

From Efficiency to Exposure: How AI Adoption Is Creating Unseen Vulnerabilities on the Factory Floor

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How AI agents impact the manufacturing industry

Security teams and IT personnel across the manufacturing industry are under constant pressure to protect production, maintain uptime, and safeguard critical assets but the rise of AI is bringing huge new opportunities alongside new cyber risks. Across manufacturing, AI is embedded into workflows, decision-making, and increasingly, autonomous AI agents are acting on behalf of employees and systems.  

Agentic systems are powerful because they can act independently, but that same autonomy also creates cyber and operational risk. Agents have extensive permissions and are capable of carrying out complex tasks, making decisions, and interacting with tools or external systems with little to no human intervention.

Unlike traditional AI models that perform predefined tasks, AI agents use advanced techniques to mimic human decision-making processes, dynamically adapting to new challenges, making decision and taking action based on their own judgement. They look like employees operationally but lack judgment, ethics, or fear of consequences like humans do. This means they can be easily manipulated by cybercriminals, and an AI agent embedded across an OT network creates threats that extend well beyond data exposure. For example, at BMW, AI identifies faults in welding processes as they occur. At its Spartanburg plant, AI monitors the weld of 300-400 metal studs onto every SUV frame to detect misplaced or faulty studs and correct them instantly. Corruption of BMW’s AI system could lead to catastrophic quality control errors.

Adopting agentic AI systems across manufacturing raises some concerns across security teams. New data from our State of AI Cybersecurity survey shows that 78% of manufacturing security professionals are worried about employee use of AI agents – their top concern. That’s followed by employee use of generative AI tools like CoPilot and ChatGPT, a worry for 76% of security professionals at manufacturing organizations. As these tools gain more access to business data and processes, and more autonomy within organizations, security teams, who today have minimal visibility of agent activity in their environments, increasingly have sensitive data exposure (a worry for 60%) and accidental policy and regulatory violations (59%) on their minds.

External AI-powered threats are evolving just as quickly

The same capabilities transforming manufacturing are also reshaping cyberattacks.

AI is enabling attackers to automate reconnaissance, refine targeting, and adapt in real time. What once required time and manual effort can now be executed continuously and at scale. Manufacturers are already seeing the impact. According to manufacturing security professionals we surveyed, 76% are already being impacted by AI-powered threats and 90% see AI increasing the success of social engineering attacks.

And the techniques themselves are evolving. Concerns across the manufacturing sector show growing anxiety about the range of AI-powered attack routes, most pressingly of adaptive malware that evolves in real-time – a prospect half (49%) of manufacturing security professionals we surveyed are worried by, a full 9% more than the average across industries. AI adaptive malware is followed by:

  • Automated vulnerability scanning and exploit chaining (48%) which has become even more pressing as Anthropic’s new Mythos AI Model supercharges vulnerability discovery
  • Hyper-personalized phishing campaigns (46%), which remain a mainstay in hackers’ arsenals, and AI has amplified their effectiveness by making phishing emails more convincing and harder to detect.

This is not just an increase in volume, it is a shift toward threats that evolve as they unfold - often faster than static defenses can respond.

Despite rising awareness, many manufacturers are not yet equipped to manage this shift. More than half (51%) say they are not adequately prepared for AI-driven threats, and only 37% have formal policies governing AI deployment.  

Securing AI through visibility, context, and guardrails

Addressing this challenge does not require manufacturers to slow innovation. It requires a different approach to security, one that can operate at the same speed and scale as AI. Three specific priorities are emerging for manufacturers looking to take advantage of the power of AI.

Visibility is foundational.  

Organizations need to understand where AI is being used, what it can access, and how it behaves across both IT and OT environments. Without that, risk cannot be measured or managed. It is no surprise that Darktrace’s research found that 91% of manufacturing security professionals said that they need to understand how AI makes decisions before trusting it. This is even more critical in operational settings where disruption has safety, environmental, financial, and reputational impacts.

Context is what turns visibility into action.  

In environments shaped by AI, normal behavior is constantly shifting. Detecting threats requires a behavioral approach; understanding patterns of life across the organization and identifying subtle deviations in real time – a step change in organizations’ traditional approach to security and risk management.

Guardrails ensure that agency does not become exposure  

As AI systems take on greater responsibility, organizations need clear boundaries around what they can do and when they can act independently. These controls must be embedded into systems themselves, not applied after the fact.  

Securing AI Agents Across Manufacturing IT and OT

The rise of agentic AI is transforming manufacturing - powering next-generation operations while reshaping the security landscape. This is not just an increase in threats, but a shift to autonomous systems, continuously evolving behaviors, and risks moving at machine speed. For organizations trying to grapple with the challenge of enabling AI while managing the risk, visibility, context and guardrails should be foundational.

Darktrace helps manufacturers build secure AI approaches by making those foundations possible. It provides visibility and real-time detection and response to unusual activity across IT and OT environments and allows organizations to understand AI activity from the prompts employees use and the agents they build to how those agents are behaving across the environment. For manufacturers scaling AI, this delivers a foundation for innovation without sacrificing control.

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About the author
Oakley Cox
Director of Product
Your data. Our AI.
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