Press Release
Updated statement regarding LockBit claims
We have completed a thorough security investigation following yesterday’s tweets by LockBit claiming they had compromised Darktrace’s internal systems. We can confirm that there has been no compromise of our systems or any of our affiliate systems. Our service to our customers remains uninterrupted and is operating as normal and no further action is required.
Press Release
Statement regarding LockBit claims
Earlier this morning we became aware of tweets from LockBit, the cyber-criminal gang, claiming that they had compromised Darktrace’s internal security systems and had accessed our data. Our security teams have run a full review of our internal systems and can see no evidence of compromise. None of the LockBit social media posts link to any compromised Darktrace data. We will continue to monitor the situation extremely closely, but based on our current investigations we are confident that our systems remain secure and all customer data is fully protected.
Press Release
Darktrace Announces Several New U.S. Customer Wins and Contract Renewals for Existing Flagship Accounts
Darktrace, a global leader in cyber security AI, today announced that the company has signed several million-dollar deals in the U.S., comprising a mix of significant new customer wins and existing contract renewals.
New customers include (but are not limited to):
- A Fortune 500 merchandise retail chain with almost 1,000 stores across the U.S.
- A healthcare services organization serving millions of plan participants nationwide
Renewal customers include (but are not limited to):
- A specialty chemicals manufacturer serving customers in almost 100 countries
- A multi-billion-dollar professional sports organization
- A financial technology provider to some of the largest banks in the U.S.
Each of these industries faces highly organized threat actors orchestrating a growing number of cyber-attacks, including phishing, ransomware, data breaches, and distributed denial of service (DDoS) attacks. High-speed, automated attacks can reach numerous targets simultaneously.
Darktrace’s Self-Learning AI brings AI to the data, continually learning and updating its knowledge of how each organization operates. Its DETECT capability can discern deviations from that understanding of “normal,” delivering complete visibility into an organization’s digital ecosystem, while its RESPOND capability autonomously takes action to contain the threat, including zero-days, insider threats, and novel attacks.
These two technologies augment the human security team and empower organizations big and small to minimize cyber disruption. Each new or returning customer outlined uses various deployments of Darktrace’s award-winning security technologies, including DETECT, RESPOND, or a combination of both.
“The U.S. is a key market for us and we are thrilled to be protecting these businesses as they navigate the changing threat landscape,” said Poppy Gustafsson OBE, CEO at Darktrace. “As organizations face a growing level of sophisticated attacks, the need for autonomous, always-on, and AI-driven security is heightened – and we remain focused on our mission to free the world of cyber disruption.”
Darktrace Announces Several New U.S. Customer Wins and Contract Renewals for Existing Flagship Accounts
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Darktrace named a Challenger in first Gartner® Magic Quadrant™ for Email Security Platforms · Evaluated on Completeness of Vision and Ability to Execute Darktrace, a global leader in AI for cybersecurity,today announces that Darktrace / EMAIL™, has been recognized in thefirst ever Gartner Magic Quadrant™ for Email Security Platforms (ESP) as a Challenger. Chris Kozup, Chief Marketing Officer, Darktrace, said of therecognition: “We are extremely proud to have been recognized in the first MagicQuadrant for ESP. We believe the factthat wehave seen such wide scale adoption is testament to the unique way in which wedevelop products to keep our customers safe from even the most sophisticated emailcompromises. We believe our placement reaffirms our dedication to deliveringexceptional customer service, and innovations that safeguard against the emailchallenges of today—and tomorrow.” Darktrace customers consistently acknowledge its exceptional customersupport, delivered by an award-winning[1]service team. Darktrace has the highest percentage of 5-star ratings with a 4.8rating on Gartner® Peer Insights™ out of 249 reviews as on[MW1] 19th December. We feel this unwavering commitment to customersatisfaction is evident in strong renewal rates and accelerated growth inDarktrace / EMAIL over the past few years, gaining almost 5,000 customers sinceits launch in 2019. Darktrace / EMAIL, one of the fastest-growing emailsecurity products on the market, is built on Darktrace’s unique Self-LearningAI, a multi-layered AI engine that leverages different types of AI includingNLP and behavioral analysis to detect threats, instead of traditional securitymeasures such as signatures and sandboxing. This approach enables Darktrace todetect and stop threats like business email compromise attacks and noveltechniques, including some 56% of which passed through customers’ other emailsecurity layers. This pioneering approach has enabled Darktrace to introduce industry-leadingcapabilities such as QR code analysis and automated incident investigations, alongsidedifferentiated functionality to help teams add new depth to their emailsecurity, including: Account take over and Lateral mail account compromise protection. Contributing yet another layer to the AI behavioural profile for each user, security teams can now spot early symptoms of account compromise or malicious insiders before a link or attachment payload is sent, and exfiltration occur Microsoft Teams security with advanced messaging analysis: Advancing beyond simple text analysis to behavioral and natural language content analysis that tracks context across both email and instant messaging to identify the approximately 38% of phishing, sophisticated social engineering and novel insider threats other solutions fail to capture · Drastically improveend user reporting with Cyber AI Analyst narratives: Real-time awareness training capabilities reduce falsepositives in phishing investigations by up to 60% by providing context specificanalysis of each received email to each employee as they interact with their mail.· MailboxSecurity Assistant to increase security team operational efficiency: All forms ofsecondary investigations can now automatically perform advanced behavioralbrowser analysis and stop malicious links within webpages, reducing manualeffort of security analysts to detecting phishing links, and allowing them to remediateup to 70% more malicious phishing links than before.· AI based,autonomous data loss prevention: to immediately protect organizations from misdirected emails,insider threats, and data loss—both classified and unclassified – using userbehavior and dynamic content analysis to determine sensitivity, removing administrativeoverhead from manual expressions and labeling.Marco Cavallo, IT Manager at Darktrace / EMAIL customer Arpa Industries comments:“During the POV, Darktrace / EMAIL showed how specific attacks weresurgically blocked. We realized that other tools wouldn’t have detected thesethreats.” Darktrace / EMAIL is part of Darktrace’s ActiveAI Security Platform™,offering network, cloud, endpoint, identity and operational technologyprotection from a single shared architecture, all built on Darktrace’s uniqueAI engine – providing a strong, integrated approach to threat prevention,detection and response across an organization’s entire digital footprint. Darktrace’s global presence supports a diverse and varied customer base,and adapts proactively to customer pain points of all kinds. Darktrace’sadaptability across all market segments, from SMBs to large enterprisessupports both first time email security buyers and mature email securitystacks. It is able to meet varied security needs with lower setuprequirements, includes capability for advanced depth in configuration and,particularly for mature organizations, can augment existing security providerswith additional protections. Download the fullMagic Quadrant for Email Security Platforms here Resources:· Read more onthe Darktrace Blog· Read more abouthow business email compromise attacks are evolving on The Inference Gartner disclaimersGartner, Magic Quadrant for EmailSecurity Platforms, Max Taggett, Nikul Patel, Franz Hinner, Deepak Mishra, 16December 2024 GARTNER is a registered trademarkand service mark of Gartner and Magic Quadrant and Peer Insights are aregistered trademark, of Gartner, Inc. and/or its affiliates in the U.S. andinternationally and are used herein with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual endusers based on their own experiences with the vendors listed on the platform,should not be construed as statements of fact, nor do they represent the viewsof Gartner or its affiliates. Gartner does not endorse any vendor, product orservice depicted in this content nor makes any warranties, expressed orimplied, with respect to this content, about its accuracy or completeness,including any warranties of merchantability or fitness for a particularpurpose. Gartner does not endorse any vendor,product or service depicted in its research publications and does not advisetechnology users to select only those vendors with the highest ratings or otherdesignation. Gartner research publications consist of the opinions of Gartner’sresearch organization and should not be construed as statements of fact.Gartner disclaims all warranties, expressed or implied, with respect to thisresearch, including any warranties of merchantability or fitness for aparticular purpose. About DarktraceDarktrace is a global leader in AI for cybersecurity that keepsorganizations ahead of the changing threat landscape every day. Founded in2013, Darktrace provides the essential cybersecurity platform protectingorganizations from unknown threats using its proprietary AI that learns fromthe unique patterns of life for each customer in real-time. The DarktraceActiveAI Security Platform™ delivers a proactive approach to cyber resiliencewith pre-emptive visibility into security posture, real-time threat detection,and autonomous response – securing the business across cloud, email,identities, operational technology, endpoints, and network. Breakthroughinnovations from our R&D teams in Cambridge, UK, and The Hague, Netherlandshave resulted in over 200 patent applications filed. Darktrace’s platform andservices are supported by over 2,400 employees around the world who protectnearly 10,000 customers across all major industries globally. To learn more,visit http://www.darktrace.com. ----
[1] Darktrace wins two Globeeawards for excellent customer service [PressRelease] [MW1]shouldthis be 'of'
About Darktrace
Darktrace (DARK.L), a global leader in cyber security AI, delivers world-class technology that protects over 6,800 customers worldwide from advanced threats, including ransomware and cloud and SaaS attacks. Darktrace’s fundamentally different approach applies Self-Learning AI to enable machines to understand the business in order to autonomously defend it. Headquartered in Cambridge, UK, the Group has more than 2,000 employees worldwide. Darktrace was named one of TIME magazine’s ‘Most Influential Companies’ for 2021.
