Blog
/
Compliance
/
April 12, 2022

Efficient Incident Reporting: Darktrace AI Analyst

Discover how Darktrace's Cyber AI Analyst accelerates incident reporting to the US federal government, enhancing cybersecurity response times.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Fier
SVP, Red Team Operations
Written by
Sally Kenyon Grant
VP, Darktrace Federal
Default blog image
12
Apr 2022

On March 15, 2022, President Biden signed the Cyber Incident Reporting for Critical Infrastructure Act into law, included as part of the Congressional Omnibus Appropriations bill. The law requires critical infrastructure owners and operators to quickly notify the Cyber and Infrastructure Security Agency (CISA) of ransomware payments and significant cyber-attacks.

The Cyber Incident Reporting for Critical Infrastructure Act creates two new reporting requirements:

  1. an obligation to report certain cyber incidents to DHS CISA within 72 hours
  2. an obligation to report ransomware payments within 24 hours

Supporting the new law, Darktrace AI accelerates the cyber incident reporting process. Specifically, Darktrace’s Cyber AI Analyst understands the connections among disparate security incidents with supervised machine learning and autonomously writes incident reports in human-readable language using natural language processing (NLP). These Darktrace incident reports allow human analysts to send reports to CISA quickly and efficiently.

In the below real-world attack case study, we demonstrate how Cyber AI Analyst facilitates seamless reporting for critical infrastructure organizations that fall victim to ransomware and malicious data exfiltration. The AI technology, trained on human analyst behavior, replicates investigations at machine speed and scale, surfacing relevant details in minutes and allowing security teams to understand what happened precisely and share this information with the relevant authorities.

The below threat investigation details a significant threat find on a step by step level in technical detail to demonstrate the power and speed of Cyber AI Analyst.

Cyber AI Analyst’s incident report

When ransomware struck this organization, Cyber AI Analyst was invaluable, autonomously investigating the full scope of the incident and generating a natural language summary that clearly showed the progression of the attack.

Figure 1: Cyber AI Analyst reveals the full scope of the attack

In the aftermath of this attack, Darktrace’s technology also offered analyst assistance in mapping out the timeline of the attack and identifying what files were compromised, helping the security team identify anomalous activity related to the ransomware attack.

Figure 2: Cyber AI Analyst showing the stages of the attack chain undergone by the compromised device

With Darktrace AI’s insights, the team easily identified the timeline of the attack, affected devices, credentials used, file shares accessed, files exfiltrated, and malicious endpoints contacted, enabling the customer to disclose the scale of the attack and notify necessary parties.

This example demonstrates how Cyber AI Analyst empowers critical infrastructure owners and operators to swiftly report major cyber-attacks to the federal government. Considering that 72 hours is the reporting period is for significant incidents — and 24 hours for ransomware payments — Cyber AI Analyst is no longer a nice-to-have but a must-have for critical infrastructure.

Attack breakdown: Ransomware and data exfiltration

Cyber AI Analyst delivered the most critical information in an easy-to-read report — with no human touch involved — as shown in the incident report above. We will now break down the attack further to demonstrate how Darktrace’s Self-Learning AI understood the unusual activity throughout the attack lifecycle.

In this double extortion ransomware, attackers exfiltrated data over 22 days. The detections made by Darktrace’s Self-Learning AI, and the parallel investigation by Cyber AI Analyst, were used to map the attack chain and identify how and what data had been exfiltrated and encrypted.

The attack consisted of three general groups of events:

  • Unencrypted FTP (File Transfer Protocol) data exfiltration to rare malicious external endpoint in Bulgaria (May 9 07:23:46 UTC – May 21 03:06:46 UTC)
  • Ransomware encryption of files in network file shares (May 25 01:00:27 UTC – May 30 07:09:53 UTC)
  • Encrypted SSH (Secure Shell) data exfiltration to rare malicious external endpoint (May 29 16:43:37 UTC – May 30 13:23:59 UTC)
Figure 3: Timeline of the attack alongside Darktrace model breaches

First, uploads of internal data to a rare external endpoint in Bulgaria were observed within the networks. The exfiltration was preceded by SMB reads of internal file shares before approximately 450GB of data was exfiltrated via FTP.

Darktrace’s AI identified this threatening activity on its own, and the organization was quickly able to pinpoint what data had been exfiltrated, including files camouflaged by markings such as ‘Talent Acquisition’ and ‘Engineering and Construction,’ and legal and financial documents — suggesting that these were documents of an extremely sensitive nature.

Figure 4: Screenshots showing two model breaches relating to external uploads over FTP
Figure 5: Screenshot showing SMB reads from a file share before FTP upload

Model breaches:

  • Anomalous Connection / Unusual Incoming Data Volume
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Compromise / Ransomware / Suspicious SMB Activity
  • Compromise / Ransomware / SMB Reads then Writes with Additional Extensions
  • Unusual Activity / Anomalous SMB Move & Write
  • Unusual Activity / High Volume Server Data Transfer
  • Unusual Activity / Sustained Anomalous SMB Activity
  • Device / SMB Lateral Movement

Four days following this observed activity, Darktrace’s AI detected the deployment of ransomware when multiple compromised devices began making anomalous SMB connections to file shares that they do not typically access, reading and writing similar volumes to the SMB file shares, as well as writing additional extensions to files over SMB. The file extension comprised a random string of letters and was likely to be unique to this target.

Using Darktrace, the customer obtained a full list of files that had been encrypted. The list included apparent financial records in an ‘Accounts’ file share.

Figure 6: Model breach showing additional extension written to file during ransomware encryption

Model breaches:

  • Anomalous Connection / Unusual Incoming Data Volume
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Compromise / Ransomware / Suspicious SMB Activity
  • Compromise / Ransomware / SMB Reads then Writes with Additional Extensions
  • Unusual Activity / Anomalous SMB Move & Write
  • Unusual Activity / High Volume Server Data Transfer
  • Unusual Activity / Sustained Anomalous SMB Activity
  • Device / SMB Lateral Movement

Simultaneously, uploads of internal data to a rare external endpoint were observed within the network. The uploads were all performed using encrypted SSH/SFTP. In total, approximately 3.5GB of data was exfiltrated this way.

Despite the attacker using an encrypted channel to exfiltrate this data, Darktrace detected anomalous SMB file transfers prior to the external upload, indicating which files were exfiltrated. Here, Darktrace’s ability to go ‘back in time’ proved invaluable in helping analysts determine which files had been exfiltrated, although they were exfiltrated via an encrypted means.

Figure 7: Model breaches showing anomalous SMB activity before upload over SSH

Model breaches:

  • Anomalous Server Activity / Outgoing from Server
  • Compliance / SSH to Rare External Destination
  • Unusual Activity / Enhanced Unusual External Data Transfer
  • Device / Anomalous SMB Followed By Multiple Model Breaches
  • Device / Large Number of Model Breaches
  • Anomalous Connection / Uncommon 1 GiB Outbound
  • Anomalous Connection / Data Sent to Rare Domain
  • Anomalous Connection / Data Sent To New External Device

How did the attack bypass the rest of the security stack?

Existing administrative credentials were used to escalate privileges within the network and perform malicious activity.

Had Darktrace Antigena been active, it would have actioned a targeted, autonomous response to contain the activity in its early stages. Antigena would have enforced the ‘pattern of life’ on the devices involved in anomalous SMB activity — containing activity such as reading from file shares that are not normally connected, appending extensions to files and blocking outgoing connections to rare external endpoints.

However, in this case, Antigena was not set up to take action – it was configured in Human Confirmation mode. The incident was clearly alerted on by Darktrace, and appeared as a top priority item in the security team’s workflow. However, the security team was not monitoring Darktrace’s user interface, and in the absence of any action taken by other tools, the attack was allowed to progress, and the organization was obligated to disclose the details of the incident.

Streamlining the reporting process

In the modern threat landscape, leaning on AI to stop fast-moving and sophisticated attacks at machine speed and scale is critical. As this attack shows, the technology also helps organizations fulfill reporting requirements in the aftermath of an attack.

New legislation requires timely disclosure; with many traditional approaches to security, organizations do not have the capacity to surface the full details after an attack. On top of this, collating these details can take days or weeks. This is why Darktrace is no longer a nice-to-have but a must-have for critical infrastructure organizations, which are now required to report significant incidents swiftly.

Darktrace’s AI detects malicious activity as it happens and empowers customers to quickly understand the timeline of a compromise, as well as files accessed and exfiltrated by an attacker. This not only prepares organizations to resist the most sophisticated attacks, but also accelerates and radically simplifies the process of reporting the data breach.

Security teams should not have to confront disclosure processes on their own. Attacks happen fast, and their aftermaths are messy – retrospective investigation of lost data can be a futile effort with traditional approaches. With Darktrace, security teams can meet disruptive and sudden attacks with precise and nimble means of uncovering data, as well as detection and mitigation of risk. And, should the need arise, rapid and accurate reporting of events is laid out on a silver platter by the AI.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Fier
SVP, Red Team Operations
Written by
Sally Kenyon Grant
VP, Darktrace Federal

More in this series

No items found.

Blog

/

/

June 30, 2026

5 Ways AI is changing traditional security models according to modern CISOs

Default blog imageDefault blog image

The Reality of Securing AI in Motion

Traditional security tools were built for environments defined by fixed rules and predictable workflows. But AI behavior is non-deterministic. The same prompt can produce different outcomes, and risk often emerges gradually as AI behavior adapts, and permissions drift over time. This creates a constantly shifting environment where security teams are working to define control in a system that resists stability. “In AI security, yesterday's priorities can become tomorrow's blind spots. The landscape shifts that fast,” warned the SVP and Head of Technology and Cybersecurity of a real estate investment trust. Conventional approaches, which rely on establishing and maintaining a steady baseline, struggle to keep up with that level of change.

At the same time, AI adoption is accelerating across organizations, often faster than security teams can implement the controls needed to manage it. “The car is being built while it’s already on the road,” explained the CISO of a global private fund administrator. “The threats we're securing against today won't be the threats we're facing tomorrow. What kept us up three months ago looks nothing like what we're dealing with today.”

As businesses move quickly to unlock value from AI, security teams are left closing gaps in real time, while also facing adversaries who are using AI to make their attacks more scalable, adaptive, and difficult to detect. In this recent roundtable discussion of CISOs and security leaders, five themes emerged around AI cyber risk.  

1. AI agents with human access but no human judgment

In Darktrace’s 2026 State of AI Cybersecurity report, 96% of the surveyed security professionals agree that AI significantly improves the speed and efficiency with which they work. Yet, 92% admitted that they’re concerned with the security implications of the use of AI agents across their workforce.

AI agents now operate with human-level permissions across systems, acting at machine speed, orchestrating actions across platforms, and making decisions without the judgment or caution a person would apply. Unlike human users, they cannot be expected to pause and question whether a given action is appropriate.

Their identities are also difficult to inventory, govern, and audit. As agents become easier to deploy than legacy IT systems ever were, organizations are quickly losing track of what is running, what it has access to, and what it is doing. This creates a growing class of highly privileged, autonomous actors operating without the visibility or oversight that traditional identity and access controls were designed to provide.“While AI adoption is critical to running a modern business, AI alone can’t solve all our cybersecurity challenges,” said a global financial sector CISO. “We still need think critically and use human judgement. Those are two things AI can’t do.”

This lack of human judgment becomes especially risky as new architectures, such as Model Context Protocol (MCP), can expand how agents connect to data, tools, and external systems. By design, MCP enables agents to dynamically discover and interact with new resources, increasing flexibility but also introducing new pathways for unintended access, data exposure, or abuse if not properly governed.

The CISO of a fund administrator highlighted one emerging vector as an example: rogue MCP servers. “Our developers want to move quickly and bring value to the business, but technologies like these can unintentionally expose sensitive data in ways that would never have happened before.”

2. Increased digital complexity and expanded attack surface

AI activity rarely stays contained. A single prompt can trigger a chain of actions across networks, email, cloud infrastructure, SaaS platforms, endpoints, identity systems, and development environments, spanning systems that were never designed to be secured as a single, connected flow. This expands both the scale and complexity of what security teams need to monitor and defend.

Yet no single control has visibility across that entire chain. “You can’t defend effectively what you can’t see,” cautioned the private fund administrator CISO. As AI-driven activity moves fluidly across environments, gaps in coverage become inevitable, creating blind spots that attackers can exploit.

Threat actors are already capitalizing on this lack of visibility. “Threat actors have advanced their use of generative AI to launch more convincing phishing campaigns, automate social engineering, and scale attacks with greater precision down to the individual level,” said the SVP of Technology and Cybersecurity for the real estate investment trust. What was once manual and targeted can now be automated and personalized at scale, making attacks harder to detect and easier to execute.

At the same time, the pace of exploitation is accelerating. As a global CISO operating across 40+ countries described it: “Zero-day vulnerabilities are no longer zero day; it’s minus one day. By the time you get to it and address it, it’s already a problem.” By the time risk is identified, it has often already been realized.

The result is a rapidly expanding and increasingly interconnected attack surface that challenges security teams to maintain visibility, context, and control across AI-driven activity.

3. Shadow AI is already everywhere

76% of organizations now cite shadow AI as a problem, one that is spreading through organizations in ways that are hard to track and even harder to control.

Employees are experimenting with publicly available Gen AI tools. Teams are spinning up low-code automations on their own. SaaS providers are quietly embedding AI into existing products. Developers are plugging AI services directly into workflows, often without pausing to consider what that exposure means.

The result is a lack of visibility into:

  • What AI tools are being used
  • What data those tools can access
  • Where prompts and outputs are going
  • Which AI agents are interacting with enterprise systems

The SVP of Cybersecurity at a real estate investment trust described the shift: “Before, I was worried about someone sending data erroneously to their personal email. Now we have all these agents online that people are utilizing, and we’re looking at those vectors as well.” For security teams, this means operating without a complete view of how AI is being used, what it can access, and where risk may already be emerging.

4. Built-in guardrails are not enough

Organizations often assume that native AI guardrails or provider-level controls are sufficient to manage AI risk. But securing AI requires ongoing visibility, oversight, and governance, not just controls configured at deployment. "It’s a misconception that adopting AI is going to solve all your problems,” warns a global financial services CISO.

Security leaders are increasingly recognizing the limitations of these controls as:

  • Fragmented and difficult to enforce consistently across multiple AI systems, workflows, and environments
  • Ambiguous in terms of accountability due to shared responsibility for AI governance between IT, security, developers, business teams, and third-party providers
  • Limited in end-to-end oversight, leaving gaps that stretch from the initial prompt all the way through to the downstream impact of an agent's actions

Securing AI demands more than simple prompt filtering or static policy enforcement. It requires understanding intent, behavior, and context across both human and AI activity.

The next phase of cybersecurity: securing AI

To safely and responsibly adopt AI at scale, organizations need a new operational model for cybersecurity that’s capable of:

• Understanding AI behavior

• Identifying risk in real time

• Maintaining governance without slowing innovation

The CSO of a $10 billion municipal utility organization described the challenge with precision: “We have to move at the speed of innovation and risk, because both are accelerating faster than ever.”

Embrace AI with confidence with Darktrace / SECURE AI

Darktrace has introduced Darktrace / SECURE AI™, a new product within the Darktrace ActiveAI Security Platform™  ,designed to provide enterprise-wide security for AI by applying industry leading behavioral analysis to how prompts, agents, and AI systems are used.

Darktrace / SECURE AITM delivers real-time visibility and control across Enterprise and SaaS GenAI prompts, AI agent identities, development and production environments, and Shadow AI - detecting even subtle misuse, misconfiguration, and drift that traditional, rule-based controls simply do not understand. By interpreting context and intent across humans and machines, Darktrace enables organizations to adopt AI at scale without introducing unmanaged risk

What makes this possible is Darktrace’s decade-long maturity and expertise in behavioral understanding and AI-native cybersecurity. Achieved with Self-Learning AI that has been proven across more than 10,000 organizations, Darktrace understands what “normal” looks like for a business, across its users, systems, and now AI, so that meaningful deviations can be detected and acted on before they become incidents.

With one CISO describing Darktrace’s Self-Learning AI as “a leap forward compared to other tools” and another as a “force multiplier,” the technology can interpret ambiguous interactions, understand how access accumulates over time, and recognize when behavior, human or machine, begins to drift.

“Strategically, we’re looking to gain more visibility into how AI is operating across the environment and achieve greater control over what AI should be allowed to access and do,” shared the CISO at a private fund administrator.  

“What I’ve seen from Darktrace / SECURE AI is extremely promising. I have tremendous confidence in Darktrace’s vision for where this is headed and its ability to execute on this new solution.”

Continue reading
About the author
The Darktrace Community

Blog

/

Email

/

June 29, 2026

How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

Default blog imageDefault blog image

How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

In my role as CIO, I bring years of experience leading IT for healthcare organizations. I’ve seen firsthand the unique cybersecurity challenges that nonprofit health centers face: limited budgets, small IT teams, and the constant pressure to prioritize patient care over technology investments. Yet, the threat landscape for health is relentless, and the stakes for protecting patient data and ensuring operational continuity have never been higher. It’s a balancing act.

The search for a better solution

Like many nonprofits, organizations I work at start with Microsoft’s security stack. The discounted pricing for nonprofits makes it an obvious choice, and Microsoft Defender provided a solid foundation for endpoint and email security. However, I quickly realized that relying on a single vendor, even one as robust as Microsoft, left gaps in our defenses. Cybersecurity is never one-size-fits-all, which is why my preference was to layer an additional solution on top of our native security to improve our security posture.

Teams needed a solution that could layer seamlessly on top of Microsoft, without adding complexity or draining limited resources. That’s when I found Darktrace. I had heard of their reputation after seeing how other organizations used Darktrace to secure their infrastructure and was impressed by their AI-native, agentless approach and agreed to a proof of value (POV).

Our goal was to elavate Microsoft with an additional layer of intelligence- one that could seamlessly integrate, operate autonomously, and support a small team without increasing overhead. We turned to Darktrace because its AI-native, agentless approach offered a fundamentally different way to detect and respond to threats, learning our environment in real time and filling gaps that traditional tools can miss. With a quick POV, we were able to validate how effectively Darktrace works alongside Microsoft to deliver a more complete and resilient security architecture.

Why Darktrace stood out

From the start, Darktrace differentiated itself in several critical ways:

  • Deep visibility: Unlike other solutions that rely simply on host-based monitoring with endpoint agents, Darktrace operates passively at the network layer and integrates via APIs for email and identity security. This gave full visibility into network traffic that we previously didn’t have, going beyond our existing endpoint-based tools without adding additional maintenance overhead for our small IT team.
  • AI-native from the ground up: Darktrace wasn’t just layering AI on top of an existing product; it was built with AI at its core. Their autonomous detection and response to threats immediately reduced the need for constant human supervision. In a world where cyber-attacks are increasingly sophisticated and subtle, having an AI that learns our environment and adapts in real time is invaluable.
  • Comprehensive coverage: We started with a POV focused on email security, but quickly expanded to full deployment across our entire infrastructure. Darktrace’s products now protect our email, network, and identity layers, providing visibility and defense against lateral movement and abnormal behavior that traditional tools often miss.

Integration and workflow: Smooth and simple

One of the most impressive aspects of Darktrace is how easy it was to integrate into an existing environment. For network security, it was as simple as plugging an appliance into our top-of-rack switch – no downtime, no complex configuration. For email and identity, API integrations meant we could be up and running in hours, not weeks.

This simplicity extended to day-to-day operations. Our IT team received regular security reports, and any time we had questions or needed to adjust policies, Darktrace’s support team was there with white-glove service. Their responsiveness- even in the middle of the night- gave us confidence that we had true partners, not just a vendor.

Real-world impact: Threats stopped, time saved

The results spoke for themselves. During the time with Darktrace, I did not experience any security incidents. The team slept better at night knowing that Darktrace was monitoring for anomalies and proactively blocking suspicious activity, alerting us even before we noticed anything was wrong.

A memorable example was during an Electronic Health Record (EHR) upgrade, when my team forgot to adjust the policy in advance. Darktrace’s autonomous response was so effective that it blocked our upgrade activities- proof that nothing, not even internal changes, could slip by unnoticed. This level of vigilance meant that ransomware, data exfiltration attempts, or insider threats would be detected and contained before causing harm.

While I can’t share specific ROI numbers, the value was clear: we’ve avoided costly breaches, reduced the time spent investigating alerts, and eliminated the performance drag of agent-based tools. With Darktrace layered on top of Microsoft, I’ve hit the right balance of maximum protection with minimal spending. The cost of Darktrace / EMAIL was competitive, especially when factoring in the included Managed Detection and Response (MDR) service, which provides expert human oversight on top of the AI.

Key differentiators over the competition

  • Extending visibility beyond the endpoint: Traditional host-based monitoring solutions, such as EDR, play a critical role in securing individual devices. By adding a network detection and response (NDR) layer, we gained visibility into activity across our wider digital environment, surfacing threats that move laterally, operate between devices, or bypass endpoint controls. Darktrace also stood out for its ability to learn our normal patterns of behavior and identify subtle deviations in real time, not just known indicators of compromise. Because this is delivered through passive, non-disruptive monitoring, we were able to strengthen our defenses without adding complexity or impacting performance.
  • Layered security without complexity: Darktrace elevated our Microsoft foundation without creating conflicts or requiring us to disable existing protections. This layered approach maximized our security posture without adding operational burden.
  • Expert partnership: Beyond technology, Darktrace’s team acted as true partners, guiding us through deployment, providing ongoing support, and helping us interpret findings. This partnership was as valuable as the technology itself.

Advice for other nonprofits

If you’re an IT leader in a nonprofit, my advice is simple: look for solutions that are easy to deploy, intelligent in their response, and cost-effective. Don’t settle for more endpoint based tools that overlap with what you already have. Seek out a layered approach that covers your blind spots – especially at the network and email layers- at a price point that suits your organization.

Most importantly, don’t be afraid to evaluate new solutions. Even if you’re inundated with vendor pitches, you owe it to your organization to explore options that could save you time, money, and sleepless nights.

For organizations I work at, combining Microsoft’s security stack with Darktrace’s AI-native, platform struck the right balance between protection and practicality. We gained enterprise-grade security without sacrificing performance or stretching our budget. In the end, that meant more resources for what matters most: delivering care to our patients. If you’re facing similar challenges, I encourage you to consider how Darktrace could transform your security posture, and give your team the peace of mind they deserve.

For the organization I work in, combining Microsoft with Darktrace delivered a clear step-change in our security posture. Microsoft provided the foundation, while Darktrace’s behavioral intelligence added visibility into the unknown, surfacing emerging threats based on deviations in real-time activity, not just known indicators.

The result was enterprise-grade protection without added overhead, allowing us to stay focused on patient outcomes, not security operations. For organizations facing similar pressures, this layered approach offers a smarter, more efficient path to securing modern environments.

Continue reading
About the author
Mice Chen
Chief Information Security Officer
Your data. Our AI.
Elevate your network security with Darktrace AI