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May 12, 2021

How AI Protects Critical Infrastructure From Ransomware

Explore the role of AI in safeguarding critical infrastructure from ransomware, as revealed by Darktrace's latest insights.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO
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12
May 2021

Modern Threats to OT Environments

At the 2021 RSA cyber security conference, US Secretary of Homeland Security Alejandro Mayorkas made an era-defining statement regarding the cyber security landscape: “Let me be clear: ransomware now poses a national security threat.”

Last weekend, Mayorkas’ words rang true. A ransomware attack on the Colonial Pipeline – responsible for nearly half of the US East Coast’s diesel, gasoline, and jet fuel – resulted in the shutdown of a critical fuel network supplying a number of Eastern states.

The fallout from the attack demonstrated how widespread and damaging the consequences of ransomware can be. Against critical infrastructure and utilities, cyber-attacks have the potential to disrupt supplies, harm the environment, and even threaten human lives.

Though full details remain to be confirmed, the attack is reported to have been conducted by an affiliate of the cyber-criminal group called DarkSide, and likely leveraged common remote desktop tools. Remote access has been enabled as an exploitable vulnerability within critical infrastructure by the shift to remote work that many organizations made last year, including those with Industrial Control Systems (ICS) and Operational Technology (OT).

The rise of industrial ransomware

Ransomware against industrial environments is on the rise, with a reported 500% increase since 2018. Oftentimes, these threats leverage the convergence of IT and OT systems, first targeting IT before pivoting to OT. This was seen with the EKANS ransomware that included ICS processes in its ‘kill list’, as well as the Cring ransomware that compromised ICS after first exploiting a vulnerability in a virtual private network (VPN).

It remains to be seen whether the initial attack vector in the Colonial Pipeline compromise exploited a technical vulnerability, compromised credentials, or a targeted spear phishing campaign. It has been reported that the attack first impacted IT systems, and that Colonial then shut down OT operations as a safety precaution. Colonial confirms that the ransomware “temporarily halted all pipeline operations and affected some of our IT systems,” showing that, ultimately, both OT and IT were affected. This is a great example of how many OT systems depend on IT, such that an IT cyber-attack has the ability to take down OT and ICS processes.

In addition to locking down systems, the threat actors also stole 100GB of sensitive data from Colonial. This kind of double extortion attack — in which data is exfiltrated before files are encrypted — has unfortunately become the norm rather than the exception, with over 70% of ransomware attacks involving exfiltration. Some ransomware gangs have even announced that they are dropping encryption altogether in favor of data theft and extortion methods.

Earlier this year, Darktrace defended against a double extortion ransomware attack waged against a critical infrastructure organization, which also leveraged common remote access tools. This blog will outline the threat find in depth, showing how Darktrace’s self-learning AI responded autonomously to an attack strikingly similar to the Colonial Pipeline incident.

Darktrace threat find

Ransomware against electric utilities equipment supplier

In an attack against a North American equipment supplier for electrical utilities earlier this year, Darktrace/OT demonstrated its ability to protect critical infrastructure against double extortion ransomware that targeted organizations with ICS and OT.

The ransomware attack initially targeted IT systems, and, thanks to self-learning Cyber AI, was stopped before it could spill over into OT and disrupt operations.

The attacker first compromised an internal server in order to exfiltrate data and deploy ransomware over the course of 12 hours. The short amount of time between initial compromise and deployment is unusual, as ransomware threat actors often wait several days to spread stealthily as far across the cyber ecosystem as possible before striking.

Figure 1: A timeline of the attack

How did the attack bypass the rest of the security stack?

The attacker leveraged ‘Living off the Land’ techniques to blend into the business’ normal ‘patterns of life’, using a compromised admin credential and a remote management tool approved by the organization, in its attempts to remain undetected.

Darktrace commonly sees the abuse of legitimate remote management software in attackers’ arsenal of techniques, tactics, and procedures (TTPs). Remote access is also becoming an increasingly common vector of attack in ICS attacks in particular. For example, in the cyber-incident at the Florida water treatment facility last February, attackers exploited a remote management tool in attempts to manipulate the treatment process.

The specific strain of ransomware deployed by this attacker also successfully evaded detection by anti-virus by using a unique file extension when encrypting files. These forms of ‘signatureless’ ransomware easily slip past legacy approaches to security that rely on rules, signatures, threat feeds, and lists of documented Common Vulnerabilities and Exposures (CVEs), as these are methods that can only detect previously documented threats.

The only way to detect never-before-seen threats like signatureless ransomware is for a technology to find anomalous behavior, rather than rely on lists of ‘known bads’. This can be achieved with self-learning technology, which spots even the most subtle deviations from the normal ‘patterns of life’ for all devices, users, and all the connections between them.

Darktrace insights

Initial compromise and establishing foothold

Despite the abuse of a legitimate tool and the absence of known signatures, Darktrace/OT was able to use a holistic understanding of normal activity to detect the malicious activity at multiple points in the attack lifecycle.

The first clear sign of an emerging threat that was alerted by Darktrace was the unusual use of a privileged credential. The device also served an unusual remote desktop protocol (RDP) connection from a Veeam server shortly before the incident, indicating that the attacker may have moved laterally from elsewhere in the network.

Three minutes later, the device initiated a remote management session which lasted 21 hours. This allowed the attacker to move throughout the broader cyber ecosystem while remaining undetected by traditional defences. Darktrace, however, was able to detect unusual remote management usage as another early warning indicative of an attack.

Double threat part one: Data exfiltration

One hour after the initial compromise, Darktrace detected unusual volumes of data being sent to a 100% rare cloud storage solution, pCloud. The outbound data was encrypted using SSL, but Darktrace created multiple alerts relating to large internal downloads and external uploads that were a significant deviation from the device’s normal ‘pattern of life’.

The device continued to exfiltrate data for nine hours. Analysis of the files downloaded by the device, which were transferred using the unencrypted SMB protocol, suggests that they were sensitive in nature. Fortunately, Darktrace was able to pinpoint the specific files that were exfiltrated so that the customer could immediately evaluate the potential implications of the compromise.

Double threat part two: File encryption

A short time later, at 01:49 local time, the compromised device began encrypting files in a SharePoint back-up share drive. Over the next three and a half hours, the device encrypted over 13,000 files on at least 20 SMB shares. In total, Darktrace produced 23 alerts for the device in question, which amounted to 48% of all the alerts produced in the corresponding 24-hour period.

Darktrace’s Cyber AI Analyst then automatically launched an investigation, identifying the internal data transfers and the file encryption over SMB. From this, it was able to present incident reports that connected the dots among these disparate anomalies, piecing them together into a coherent security narrative. This put the security team in a position to immediately take remediating action.

If the customer had been using Darktrace’s autonomous response technology, there is no doubt the activity would have been halted before significant volumes of data could have been exfiltrated or files encrypted. Fortunately, after seeing both the alerts and Cyber AI Analyst reports, the customer was able to use Darktrace’s ‘Ask the Expert’ (ATE) service for incident response to mitigate the impact of the attack and assist with disaster recovery.

Figure 2: AI Analyst Incident reporting an unusual reprogram command using the MODBUS protocol. The incident includes a plain English summary, relevant technical information, and the investigation process used by the AI.  

Detecting the threat before it could disrupt critical infrastructure

The targeted supplier was overseeing OT and had close ties to critical infrastructure. By facilitating the early-stage response, Darktrace prevented the ransomware from spreading further onto the factory floor. Crucially, Darktrace also minimized operational disruption, helping to avoid the domino effect which the attack could have had, affecting not only the supplier itself, but also the electric utilities that this supplier supports.

As both the recent Colonial Pipeline incident and the above threat find reveal, ransomware is a pressing concern for organizations overseeing industrial operations across all forms of critical infrastructure, from pipelines to the power grid and its suppliers. With self-learning AI, these attack vectors can be dealt with before the damage is done through real-time threat detection, autonomous investigations, and — if activated — targeted machine-speed response.

Looking forward: Using Self-Learning AI to protect critical infrastructure across the board

In late April, the Biden administration announced an ambitious effort to “safeguard US critical infrastructure from persistent and sophisticated threats.” The Department of Energy’s (DOE) 100-day plan specifically seeks technologies “that will provide cyber visibility, detection, and response capabilities for industrial control systems of electric utilities.”

The Biden administration’s cyber sprint clearly calls for a technology that protects critical energy infrastructure, rather than merely best practice measures and regulations. As seen in the above threat find, Darktrace AI is a powerful technology that leverages unsupervised machine learning to autonomously safeguard critical infrastructure and its suppliers with machine speed and precision.

Darktrace enhances detection, mitigation, and forensic capabilities to detect  sophisticated and novel attacks, along with insider threats and pre-existing infections, using Self-Learning Cyber AI, without rules, signatures, or lists of CVEs. Incident investigations provided in real time by Cyber AI Analyst jumpstart remediation with actionable insights, containing emerging attacks at their early stages, before they escalate into crisis.

Enable near real-time situational awareness and response capabilities

Darktrace immediately understands, identifies, and investigates all anomalous activity in ICS/OT networks, whether human or machine driven. Additionally, Darktrace actions targeted response where appropriate to neutralize threats, either actively or in human confirmation mode. Because Self-learning AI adapts alongside evolutions in the ecosystem, organizations benefit from real-time awareness with no tuning or human input necessary

Deploy technologies to increase visibility of threats in ICS and OT systems

Darktrace contextualizes security events, adapts to novel techniques, and translates findings into a security narrative that can be actioned by humans in minutes. Delivering a unified view across IT and OT systems.

Darktrace detects, investigates, and responds to threats at higher Purdue levels and in IT systems before they ‘spill over’ into OT. ‘Plug and play’ deployment seamlessly integrates with technological architecture, presenting 3D network topology with granular visibility into all users, devices, and subnets.

Darktrace's asset identification continuously catalogues all ICS/OT devices and identifies and investigates all threatening activity indicative of emerging attacks – be it ICS ransomware, APTs, zero-day exploits, insider threats, pre-existing infections, DDoS, crypto-mining, misconfigurations, or never-before-seen attacks.

Thanks to Darktrace analyst Oakley Cox for his insights on the above threat find.

Darktrace model detections:

  • Initial compromise:
  • User / New Admin Credential on Client
  • Data exfiltration:
  • Anomalous Connection / Uncommon 1 GiB Outbound
  • Anomalous Connection / Low and Slow Exfiltration
  • Device / Anomalous SMB Followed by Multiple Model Breaches
  • Anomalous Connection / Download and Upload
  • File encryption:
  • Compromise / Ransomware / Suspicious SMB Activity
  • Anomalous Connection / SMB Enumeration
  • Device / Anomalous RDP Followed by Multiple Model Breaches
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Anomalous Connection / Sustained MIME Type Conversion
  • Anomalous Connection / Suspicious Read Write Ratio
  • Device / Multiple Lateral Movement Model Breaches

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO

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December 4, 2025

Atomic Stealer: Darktrace’s Investigation of a Growing macOS Threat

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The Rise of Infostealers Targeting Apple Users

In a threat landscape historically dominated by Windows-based threats, the growing prevalence of macOS information stealers targeting Apple users is becoming an increasing concern for organizations. Infostealers are a type of malware designed to steal sensitive data from target devices, often enabling attackers to extract credentials and financial data for resale or further exploitation. Recent research identified infostealers as the largest category of new macOS malware, with an alarming 101% increase in the last two quarters of 2024 [1].

What is Atomic Stealer?

Among the most notorious is Atomic macOS Stealer (or AMOS), first observed in 2023. Known for its sophisticated build, Atomic Stealer can exfiltrate a wide range of sensitive information including keychain passwords, cookies, browser data and cryptocurrency wallets.

Originally marketed on Telegram as a Malware-as-a-Service (MaaS), Atomic Stealer has become a popular malware due to its ability to target macOS. Like other MaaS offerings, it includes services like a web panel for managing victims, with reports indicating a monthly subscription cost between $1,000 and $3,000 [2]. Although Atomic Stealer’s original intent was as a standalone MaaS product, its unique capability to target macOS has led to new variants emerging at an unprecedented rate

Even more concerning, the most recent variant has now added a backdoor for persistent access [3]. This backdoor presents a significant threat, as Atomic Stealer campaigns are believed to have reached an around 120 countries. The addition of a backdoor elevates Atomic Stealer to the rare category of backdoor deployments potentially at a global scale, something only previously attributed to nation-state threat actors [4].

This level of sophistication is also evident in the wide range of distribution methods observed since its first appearance; including fake application installers, malvertising and terminal command execution via the ClickFix technique. The ClickFix technique is particularly noteworthy: once the malware is downloaded onto the device, users are presented with what appears to be a legitimate macOS installation prompt. In reality, however, the user unknowingly initiates the execution of the Atomic Stealer malware.

This blog will focus on activity observed across multiple Darktrace customer environments where Atomic Stealer was detected, along with several indicators of compromise (IoCs). These included devices that successfully connected to endpoints associated with Atomic Stealer, those that attempted but failed to establish connections, and instances suggesting potential data exfiltration activity.

Darktrace’s Coverage of Atomic Stealer

As this evolving threat began to spread across the internet in June 2025, Darktrace observed a surge in Atomic Stealer activity, impacting numerous customers in 24 different countries worldwide. Initially, most of the cases detected in 2025 affected Darktrace customers within the Europe, Middle East, and Africa (EMEA) region. However, later in the year, Darktrace began to observe a more even distribution of cases across EMEA, the Americas (AMS), and Asia Pacific (APAC). While multiple sectors were impacted by Atomic Stealer, Darktrace customers in the education sector were the most affected, particularly during September and October, coinciding with the return to school and universities after summer closures. This spike likely reflects increased device usage as students returned and reconnected potentially compromised devices to school and campus environments.

Starting from June, Darktrace detected multiple events of suspicious HTTP activity to external connections to IPs in the range 45.94.47.0/24. Investigation by Darktrace’s Threat Research team revealed several distinct patterns ; HTTP POST requests to the URI “/contact”, identical cURL User Agents and HTTP requests to “/api/tasks/[base64 string]” URIs.

Within one observed customer’s environment in July, Darktrace detected two devices making repeated initiated HTTP connections over port 80 to IPs within the same range. The first, Device A, was observed making GET requests to the IP 45.94.47[.]158 (AS60781 LeaseWeb Netherlands B.V.), targeting the URI “/api/tasks/[base64string]” using the “curl/8.7.2” user agent. This pattern suggested beaconing activity and triggered the ‘Beaconing Activity to External Rare' model alert in Darktrace / NETWORK, with Device A’s Model Event Log showing repeated connections. The IP associated with this endpoint has since been flagged by multiple open-source intelligence (OSINT) vendors as being associated with Atomic Stealer [5].

Darktrace’s detection of Device A showing repeated connections to the suspicious IP address over port 80, indicative of beaconing behavior.
Figure 1: Darktrace’s detection of Device A showing repeated connections to the suspicious IP address over port 80, indicative of beaconing behavior.

Darktrace’s Cyber AI Analyst subsequently launched an investigation into the activity, uncovering that the GET requests resulted in a ‘503 Service Unavailable’ response, likely indicating that the server was temporarily unable to process the requests.

Cyber AI Analyst Incident showing the 503 Status Code, indicating that the server was temporarily unavailable.
Figure 2: Cyber AI Analyst Incident showing the 503 Status Code, indicating that the server was temporarily unavailable.

This unusual activity prompted Darktrace’s Autonomous Response capability to recommend several blocking actions for the device in an attempt to stop the malicious activity. However, as the customer’s Autonomous Response configuration was set to Human Confirmation Mode, Darktrace was unable to automatically apply these actions. Had Autonomous Response been fully enabled, these connections would have been blocked, likely rendering the malware ineffective at reaching its malicious command-and-control (C2) infrastructure.

Autonomous Response’s suggested actions to block suspicious connectivity on Device A in the first customer environment.
Figure 3: Autonomous Response’s suggested actions to block suspicious connectivity on Device A in the first customer environment.

In another customer environment in August, Darktrace detected similar IoCs, noting a device establishing a connection to the external endpoint 45.94.47[.]149 (ASN: AS57043 Hostkey B.V.). Shortly after the initial connections, the device was observed making repeated requests to the same destination IP, targeting the URI /api/tasks/[base64string] with the user agent curl/8.7.1, again suggesting beaconing activity. Further analysis of this endpoint after the fact revealed links to Atomic Stealer in OSINT reporting [6].

Cyber AI Analyst investigation finding a suspicious URI and user agent for the offending device within the second customer environment.
Figure 4:  Cyber AI Analyst investigation finding a suspicious URI and user agent for the offending device within the second customer environment.

As with the customer in the first case, had Darktrace’s Autonomous Response been properly configured on the customer’s network, it would have been able to block connectivity with 45.94.47[.]149. Instead, Darktrace suggested recommended actions that the customer’s security team could manually apply to help contain the attack.

Autonomous Response’s suggested actions to block suspicious connectivity to IP 45.94.47[.]149 for the device within the second customer environment.
Figure 5: Autonomous Response’s suggested actions to block suspicious connectivity to IP 45.94.47[.]149 for the device within the second customer environment.

In the most recent case observed by Darktrace in October, multiple instances of Atomic Stealer activity were seen across one customer’s environment, with two devices communicating with Atomic Stealer C2 infrastructure. During this incident, one device was observed making an HTTP GET request to the IP 45.94.47[.]149 (ASN: AS60781 LeaseWeb Netherlands B.V.). These connections targeted the URI /api/tasks/[base64string, using the user agent curl/8.7.1.  

Shortly afterward, the device began making repeated connections over port 80 to the same external IP, 45.94.47[.]149. This activity continued for several days until Darktrace detected the device making an HTTP POST request to a new IP, 45.94.47[.]211 (ASN: AS57043 Hostkey B.V.), this time targeting the URI /contact, again using the curl/8.7.1 user agent. Similar to the other IPs observed in beaconing activity, OSINT reporting later linked this one to information stealer C2 infrastructure [7].

Darktrace’s detection of suspicious beaconing connectivity with the suspicious IP 45.94.47.211.
Figure 6: Darktrace’s detection of suspicious beaconing connectivity with the suspicious IP 45.94.47.211.

Further investigation into this customer’s network revealed that similar activity had been occurring as far back as August, when Darktrace detected data exfiltration on a second device. Cyber AI Analyst identified this device making a single HTTP POST connection to the external IP 45.94.47[.]144, another IP with malicious links [8], using the user agent curl/8.7.1 and targeting the URI /contact.

Cyber AI Analyst investigation finding a successful POST request to 45.94.47[.]144 for the device within the third customer environment.
Figure 7:  Cyber AI Analyst investigation finding a successful POST request to 45.94.47[.]144 for the device within the third customer environment.

A deeper investigation into the technical details within the POST request revealed the presence of a file named “out.zip”, suggesting potential data exfiltration.

Advanced Search log in Darktrace / NETWORK showing “out.zip”, indicating potential data exfiltration for a device within the third customer environment.
Figure 8: Advanced Search log in Darktrace / NETWORK showing “out.zip”, indicating potential data exfiltration for a device within the third customer environment.

Similarly, in another environment, Darktrace was able to collect a packet capture (PCAP) of suspected Atomic Stealer activity, which revealed potential indicators of data exfiltration. This included the presence of the “out.zip” file being exfiltrated via an HTTP POST request, along with data that appeared to contain details of an Electrum cryptocurrency wallet and possible passwords.

Read more about Darktrace’s full deep dive into a similar case where this tactic was leveraged by malware as part of an elaborate cryptocurrency scam.

PCAP of an HTTP POST request showing the file “out.zip” and details of Electrum Cryptocurrency wallet.
Figure 9: PCAP of an HTTP POST request showing the file “out.zip” and details of Electrum Cryptocurrency wallet.

Although recent research attributes the “out.zip” file to a new variant named SHAMOS [9], it has also been linked more broadly to Atomic Stealer [10]. Indeed, this is not the first instance where Darktrace has seen the “out.zip” file in cases involving Atomic Stealer either. In a previous blog detailing a social engineering campaign that targeted cryptocurrency users with the Realst Stealer, the macOS version of Realst contained a binary that was found to be Atomic Stealer, and similar IoCs were identified, including artifacts of data exfiltration such as the “out.zip” file.

Conclusion

The rapid rise of Atomic Stealer and its ability to target macOS marks a significant shift in the threat landscape and should serve as a clear warning to Apple users who were traditionally perceived as more secure in a malware ecosystem historically dominated by Windows-based threats.

Atomic Stealer’s growing popularity is now challenging that perception, expanding its reach and accessibility to a broader range of victims. Even more concerning is the emergence of a variant embedded with a backdoor, which is likely to increase its appeal among a diverse range of threat actors. Darktrace’s ability to adapt and detect new tactics and IoCs in real time delivers the proactive defense organizations need to protect themselves against emerging threats before they can gain momentum.

Credit to Isabel Evans (Cyber Analyst), Dylan Hinz (Associate Principal Cyber Analyst)
Edited by Ryan Traill (Analyst Content Lead)

Appendices

References

1.     https://www.scworld.com/news/infostealers-targeting-macos-jumped-by-101-in-second-half-of-2024

2.     https://www.kandji.io/blog/amos-macos-stealer-analysis

3.     https://www.broadcom.com/support/security-center/protection-bulletin/amos-stealer-adds-backdoor

4.     https://moonlock.com/amos-backdoor-persistent-access

5.     https://www.virustotal.com/gui/ip-address/45.94.47.158/detection

6.     https://www.trendmicro.com/en_us/research/25/i/an-mdr-analysis-of-the-amos-stealer-campaign.html

7.     https://www.virustotal.com/gui/ip-address/45.94.47.211/detection

8.     https://www.virustotal.com/gui/ip-address/45.94.47.144/detection

9.     https://securityaffairs.com/181441/malware/over-300-entities-hit-by-a-variant-of-atomic-macos-stealer-in-recent-campaign.html

10.   https://binhex.ninja/malware-analysis-blogs/amos-stealer-atomic-stealer-malware.html

Darktrace Model Detections

Darktrace / NETWORK

  • Compromise / Beaconing Activity To External Rare
  • Compromise / HTTP Beaconing to New IP
  • Compromise / HTTP Beaconing to Rare Destination
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Device / New User Agent
  • Compromise / Sustained TCP Beaconing Activity To Rare Endpoint
  • Compromise / Slow Beaconing Activity To External Rare
  • Anomalous Connection / Posting HTTP to IP Without Hostname
  • Compromise / Quick and Regular Windows HTTP Beaconing

Autonomous Response

  • Antigena / Network / Significant Anomaly::Antigena Alerts Over Time Block
  • Antigena / Network / Significant Anomaly::Antigena Significant Anomaly from Client Block
  • Antigena / Network / External Threat::Antigena Suspicious Activity Block

List of IoCs

  • 45.94.47[.]149 – IP – Atomic C2 Endpoint
  • 45.94.47[.]144 – IP – Atomic C2 Endpoint
  • 45.94.47[.]158 – IP – Atomic C2 Endpoint
  • 45.94.47[.]211 – IP – Atomic C2 Endpoint
  • out.zip - File Output – Possible ZIP file for Data Exfiltration

MITRE ATT&CK Mapping:

Tactic –Technique – Sub-Technique

Execution - T1204.002 - User Execution: Malicious File

Credential Access - T1555.001 - Credentials from Password Stores: Keychain

Credential Access - T1555.003 - Credentials from Web Browsers

Command & Control - T1071 - Application Layer Protocol

Exfiltration - T1041 - Exfiltration Over C2 Channel

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Dylan Hinz
Cyber Analyst

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Leaders are recognized for strong market adoption, financial stability, and established integrations with major collaboration platforms.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email
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