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December 19, 2024

Darktrace Recognized in the Gartner® Magic Quadrant™ for Email Security Platforms

Darktrace is proud to announce we’ve been recognized as a Challenger in our first appearance in the Gartner® Magic Quadrant™ for Email Security. In the report you’ll get key insights into the evolving email threat landscape, the requirements of a modern email security platform and the role of AI in advanced threat detection.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email
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19
Dec 2024

Darktrace has been recognized in the first ever Gartner Magic Quadrant for Email Security Platforms (ESP).  As a Challenger, we have been recognized based on our Ability to Execute and Completeness of Vision.

The Gartner Magic Quadrant for Email Security is designed to help organizations evaluate which email security solutions might be the best fit for their needs by providing a visual representation of the market vendors and the strengths and cautions of different vendors. We encourage our customers to read the full report to get the complete picture.

Darktrace / EMAIL has a unique AI approach to identifying threats, including NLP and behavioral analysis, instead of traditional security measures like signatures and sandboxing – providing protection against advanced attacks like Business Email Compromise (BEC) and spear phishing. We believe our AI-first approach delivers high-quality solutions that our customers trust, allowing them to stay ahead of sophisticated threats that other tools miss.  

We’re proud of Darktrace’s rapid growth, geographic scale, and ability to execute effectively in the email security market, which reflect our commitment to delivering high-quality, reliable solutions that meet the evolving needs of our customers.

What do we believe makes Darktrace the fastest growing email security solution on the market?

An AI-first approach to innovation: Catching the threats others miss

As one of the founders of the ICES category, Darktrace has a long history of innovation, backed by over 200 patents. While other email security solutions are only just starting to apply machine learning (ML) techniques to outdated methods like signature analysis, reputation lists, and sandboxing, Darktrace has redefined the approach to email threat detection with its pioneering AI-driven anomaly detection engine.

Traditional ESPs often miss advanced threats because they rely on rules and signatures that focus on payloads and blindly trust known sources. This approach requires constant updates and frequently fails to detect threats like Business Email Compromise and Spear Phishing. In contrast, Darktrace / EMAIL uses advanced anomaly detection to identify the most sophisticated threats by focusing on unusual patterns and behaviors. This innovative approach has consistently delivered superior detection, stopping on average 58% of the threats that other solutions in the security stack miss.1

But our AI-first approach doesn’t stop at the inbox. At Darktrace, we transcend the limitations of traditional email security by leveraging a platform that unifies insights across multiple domains, providing robust protection against multi-domain threats. Our award-winning solutions defend the most popular attack vectors, including email, messaging, network, and identity protection. By combining signals from all domains, we establish unique behavioral profiles for each device and user, significantly enhancing detection precision.  

This pioneering approach has led to introducing industry-first advancements like QR code analysis and automated incident investigations, alongside game-changing functionality including:

  • Microsoft Teams security with advanced messaging analysis: The ability to identify critical early phishing and insider threats across both email and Microsoft Teams messaging.  
  • AI analyst narratives for improved end user reporting: that reduces phishing investigations by 60% by exposing unique narratives that provide the context of each received email and give feedback to each employee as they interact with their mail.2
  • Mailbox Security Assistant: to perform advanced behavioral browser analysis and stop malicious links within webpages, detecting and remediating 70% more malicious phishing links than traditional tools.3  
  • AI based, autonomous data loss prevention: to immediately secure your organization from misdirected emails, insider threats, and data loss—both classified and unclassified- without any administrative overhead.

Customer trust that fuels exponential growth

With almost 5,000 customers in under 5 years, we've doubled the growth rate of other vendors in the email security market. Our rapid market penetration, fueled by customer satisfaction and pioneering technology, showcases our revolutionary approach and sets new industry standards. 

Darktrace’s exceptional customer retention is fueled by an unparalleled customer experience, extensive regional support, dedicated account teams, and cutting-edge scalable technology. We pride ourselves on having a global network with local expertise, consisting of 110 worldwide offices which provide local language and technical support to offer multilingual, in-house assistance to our customer base.

Check it out – Darktrace / EMAIL has the highest percentage of 5-star ratings with a 4.8 rating on Gartner® Peer Insights™.4

Supporting every stage of your email security journey

Darktrace / EMAIL supports your security maturity journey, from first time security buyers to mature security stacks looking to augment their existing ESPs – by handling advanced threats without extensive tuning. And unlike other solutions that create a siloed and parallel solution, it works harmoniously with native email providers to create a modern email security stack. That’s why Darktrace performs well with first-time email security buyers and has strong renewal rates.

Integrating with Microsoft and Google via API, we replace traditional Secure Email Gateways (SEGs) with a modern, comprehensive email security stack. By combining approaches, our solution merges attack-centric analysis, which learns attack patterns and threat intelligence, with a business-centric approach that understands user behavior and inbox activity to deliver a unified stack that defends the entire threat spectrum – leading Darktrace to be recognized as Microsoft Partner of the year UK 2024.  

Our user-friendly, self-learning AI solution requires minimal tuning and deployment, making it perfect for customers looking for a highly usable but lightly configurable solution that will accompany them throughout their lifetime as they mature their email security stack in line with the evolving threat landscape.

Learn more

Get complimentary access to the full Gartner® Magic Quadrant™ for Email Security Platforms here.

To learn more about Darktrace / EMAIL or to get a free demo, check out the product hub.

References

1 From September 1 – December 31 2023, 58% of the phishing emails analyzed by Darktrace / EMAIL had already passed through native spam filtering and email security controls. (Darktrace End of Year Threat Report 2023)

2 When customers deployed the Darktrace / EMAIL Outlook Add-in there was a 60% decrease in incorrectly reported phishing emails. Darktrace Internal Research, 2024

3 Once a user reports phishing that contains a link, an automated second level triage engages our link analysis infrastructure expanding the signals analyzed. Darktrace Internal Research, 2024

4 Based on 252 reviews as of 19th December 2024

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email

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May 7, 2025

Anomaly-based threat hunting: Darktrace's approach in action

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What is threat hunting?

Threat hunting in cybersecurity involves proactively and iteratively searching through networks and datasets to detect threats that evade existing automated security solutions. It is an important component of a strong cybersecurity posture.

There are several frameworks that Darktrace analysts use to guide how threat hunting is carried out, some of which are:

  • MITRE Attack
  • Tactics, Techniques, Procedures (TTPs)
  • Diamond Model for Intrusion Analysis
  • Adversary, Infrastructure, Victims, Capabilities
  • Threat Hunt Model – Six Steps
  • Purpose, Scope, Equip, Plan, Execute, Feedback
  • Pyramid of Pain

These frameworks are important in baselining how to run a threat hunt. There are also a combination of different methods that allow defenders diversity– regardless of whether it is a proactive or reactive threat hunt. Some of these are:

  • Hypothesis-based threat hunting
  • Analytics-driven threat hunting
  • Automated/machine learning hunting
  • Indicator of Compromise (IoC) hunting
  • Victim-based threat hunting

Threat hunting with Darktrace

At its core, Darktrace is an anomaly-based detection tool. It combines various machine learning types that allows it to characterize what constitutes ‘normal’, based on the analysis of many different measures of a device or actor’s behavior. Those types of learning are then curated into what are called models.

Darktrace models leverage anomaly detection and integrate outputs from Darktrace Deep Packet Inspection, telemetry inputs, and additional modules, creating tailored activity detection.

This dynamic understanding allows Darktrace to identify, with a high degree of precision, events or behaviors that are both anomalous and unlikely to be benign.  On top of machine learning models for detection, there is also the ability to change and create models showcasing the tool’s diversity. The Model Editor allows security teams to specify values, priorities, thresholds, and actions they want to detect. That means a team can create custom detection models based on specific use cases or business requirements. Teams can also increase the priority of existing detections based on their own risk assessments to their environment.

This level of dexterity is particularly useful when conducting a threat hunt. As described above, and in previous ‘Inside the SOC’ blogs such a threat hunt can be on a specific threat actor, specific sector, or a  hypothesis-based threat hunt combined with ‘experimenting’ with some of Darktrace’s models.

Conducting a threat hunt in the energy sector with experimental models

In Darktrace’s recent Threat Research report “AI & Cybersecurity: The state of cyber in UK and US energy sectors” Darktrace’s Threat Research team crafted hypothesis-driven threat hunts, building experimental models and investigating existing models to test them and detect malicious activity across Darktrace customers in the energy sector.

For one of the hunts, which hypothesised utilization of PerfectData software and multi-factor authentication (MFA) bypass to compromise user accounts and destruct data, an experimental model was created to detect a Software-as-a-Service (SaaS) user performing activity relating to 'PerfectData Software’, known to allow a threat actor to exfiltrate whole mailboxes as a PST file. Experimental model alerts caused by this anomalous activity were analyzed, in conjunction with existing SaaS and email-related models that would indicate a multi-stage attack in line with the hypothesis.

Whilst hunting, Darktrace researchers found multiple model alerts for this experimental model associated with PerfectData software usage, within energy sector customers, including an oil and gas investment company, as well as other sectors. Upon further investigation, it was also found that in June 2024, a malicious actor had targeted a renewable energy infrastructure provider via a PerfectData Software attack and demonstrated intent to conduct an Operational Technology (OT) attack.

The actor  logged into Azure AD from a rare US IP address. They then granted Consent to ‘eM Client’ from the same IP. Shortly after, the actor granted ‘AddServicePrincipal’ via Azure  to PerfectData Software. Two days later, the actor created a  new email rule from a London IP to move emails to an RSS Feed Folder, stop processing rules, and mark emails as read. They then accessed mail items in the “\Sent” folder from a malicious IP belonging to anonymization network,  Private Internet Access Virtual Private Network (PIA VPN). The actor then conducted mass email deletions , deleting multiple instances of emails with subject “[Name] shared "[Company Name] Proposal" With You” from the  “\Sent folder”. The emails’ subject suggests the email likely contains a link to file storage for phishing purposes. The mass deletion likely represented an attempt to obfuscate a potential outbound phishing email campaign.

The Darktrace Model Alert that triggered for the mass deletes of the likely phishing email containing a file storage link.
Figure 1: The Darktrace Model Alert that triggered for the mass deletes of the likely phishing email containing a file storage link.

A month later, the same user was observed downloading mass mLog CSV files related to proprietary and Operational Technology information. In September, three months after the initial attack, another mass download of operational files occurred by this actor, pertaining to operating instructions and measurements, The observed patience and specific file downloads seemingly demonstrated an intent to conduct or research possible OT attack vectors. An attack on OT could have significant impacts including operational downtime, reputational damage, and harm to everyday operations. Darktrace alerted the impacted customer once findings were verified, and subsequent actions were taken by the internal security team to prevent further malicious activity.

Conclusion

Harnessing the power of different tools in a security stack is a key element to cyber defense. The above hypothesis-based threat hunt and custom demonstrated intent to conduct an experimental model creation demonstrates different threat hunting approaches, how Darktrace’s approach can be operationalized, and that proactive threat hunting can be a valuable complement to traditional security controls and is essential for organizations facing increasingly complex threat landscapes.

Credit to Nathaniel Jones (VP, Security & AI Strategy, Field CISO at Darktrace) and Zoe Tilsiter (EMEA Consultancy Lead)

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About the author
Nathaniel Jones
VP, Security & AI Strategy, Field CISO

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May 6, 2025

Combatting the Top Three Sources of Risk in the Cloud

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With cloud computing, organizations are storing data like intellectual property, trade secrets, Personally Identifiable Information (PII), proprietary code and statistics, and other sensitive information in the cloud. If this data were to be accessed by malicious actors, it could incur financial loss, reputational damage, legal liabilities, and business disruption.

Last year data breaches in solely public cloud deployments were the most expensive type of data breach, with an average of $5.17 million USD, a 13.1% increase from the year before.

So, as cloud usage continues to grow, the teams in charge of protecting these deployments must understand the associated cybersecurity risks.

What are cloud risks?

Cloud threats come in many forms, with one of the key types consisting of cloud risks. These arise from challenges in implementing and maintaining cloud infrastructure, which can expose the organization to potential damage, loss, and attacks.

There are three major types of cloud risks:

1. Misconfigurations

As organizations struggle with complex cloud environments, misconfiguration is one of the leading causes of cloud security incidents. These risks occur when cloud settings leave gaps between cloud security solutions and expose data and services to unauthorized access. If discovered by a threat actor, a misconfiguration can be exploited to allow infiltration, lateral movement, escalation, and damage.

With the scale and dynamism of cloud infrastructure and the complexity of hybrid and multi-cloud deployments, security teams face a major challenge in exerting the required visibility and control to identify misconfigurations before they are exploited.

Common causes of misconfiguration come from skill shortages, outdated practices, and manual workflows. For example, potential misconfigurations can occur around firewall zones, isolated file systems, and mount systems, which all require specialized skill to set up and diligent monitoring to maintain

2. Identity and Access Management (IAM) failures

IAM has only increased in importance with the rise of cloud computing and remote working. It allows security teams to control which users can and cannot access sensitive data, applications, and other resources.

Cybersecurity professionals ranked IAM skills as the second most important security skill to have, just behind general cloud and application security.

There are four parts to IAM: authentication, authorization, administration, and auditing and reporting. Within these, there are a lot of subcomponents as well, including but not limited to Single Sign-On (SSO), Two-Factor Authentication (2FA), Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC).

Security teams are faced with the challenge of allowing enough access for employees, contractors, vendors, and partners to complete their jobs while restricting enough to maintain security. They may struggle to track what users are doing across the cloud, apps, and on-premises servers.

When IAM is misconfigured, it increases the attack surface and can leave accounts with access to resources they do not need to perform their intended roles. This type of risk creates the possibility for threat actors or compromised accounts to gain access to sensitive company data and escalate privileges in cloud environments. It can also allow malicious insiders and users who accidentally violate data protection regulations to cause greater damage.

3. Cross-domain threats

The complexity of hybrid and cloud environments can be exploited by attacks that cross multiple domains, such as traditional network environments, identity systems, SaaS platforms, and cloud environments. These attacks are difficult to detect and mitigate, especially when a security posture is siloed or fragmented.  

Some attack types inherently involve multiple domains, like lateral movement and supply chain attacks, which target both on-premises and cloud networks.  

Challenges in securing against cross-domain threats often come from a lack of unified visibility. If a security team does not have unified visibility across the organization’s domains, gaps between various infrastructures and the teams that manage them can leave organizations vulnerable.

Adopting AI cybersecurity tools to reduce cloud risk

For security teams to defend against misconfigurations, IAM failures, and insecure APIs, they require a combination of enhanced visibility into cloud assets and architectures, better automation, and more advanced analytics. These capabilities can be achieved with AI-powered cybersecurity tools.

Such tools use AI and automation to help teams maintain a clear view of all their assets and activities and consistently enforce security policies.

Darktrace / CLOUD is a Cloud Detection and Response (CDR) solution that makes cloud security accessible to all security teams and SOCs by using AI to identify and correct misconfigurations and other cloud risks in public, hybrid, and multi-cloud environments.

It provides real-time, dynamic architectural modeling, which gives SecOps and DevOps teams a unified view of cloud infrastructures to enhance collaboration and reveal possible misconfigurations and other cloud risks. It continuously evaluates architecture changes and monitors real-time activity, providing audit-ready traceability and proactive risk management.

Real-time visibility into cloud assets and architectures built from network, configuration, and identity and access roles. In this unified view, Darktrace / CLOUD reveals possible misconfigurations and risk paths.
Figure 1: Real-time visibility into cloud assets and architectures built from network, configuration, and identity and access roles. In this unified view, Darktrace / CLOUD reveals possible misconfigurations and risk paths.

Darktrace / CLOUD also offers attack path modeling for the cloud. It can identify exposed assets and highlight internal attack paths to get a dynamic view of the riskiest paths across cloud environments, network environments, and between – enabling security teams to prioritize based on unique business risk and address gaps to prevent future attacks.  

Darktrace’s Self-Learning AI ensures continuous cloud resilience, helping teams move from reactive to proactive defense.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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