Over 300GB of data was exfiltrated from a customer network before Darktrace services intervened. Learn the power of Darktrace in autonomous mode.
Side-by-side, data loss and cyber-attacks are two of the most common concerns expressed by IT directors. Whilst ransom has traditionally been seen as a big cause of this, ransom (and subsequently) data loss appears to be changing. This blog explores an incident seen within a middle eastern financial customer from May-June 2022. This customer suffered large data loss and a high volume of files with a ransom note were written on its network, but the institution’s data was not encrypted. This is an example of a growing trend in ransomware attacks, which involves exfiltration of the victim’s data and the write of a ransom note but no encryption of files. Instead of being extorted for the decryption of their files, companies are being extorted for the return of their stolen data.
Attack Summary
A threat actor spread laterally through a customer network by writing suspicious ‘.dat’ and ‘.exe’ files, exfiltrated more than 300GB of data over a two-month period and made beaconing connections to endpoints identified by OSINT as probable Cobalt Strike C2 servers.
Attack Details
In May an internal desktop was observed connecting to a rare external endpoint over the SSL protocol using a highly unusual port and the RClone client. These connections continued for several weeks and spiked at the same time as the device’s other malicious activity. It is likely that these connections reflected a potential point of infection.
The attacker then used the desktop and two other internal devices to perform network scanning and enumeration activity in order to discover other devices on the network it could infect. In total 856 unique IPs were scanned- largely over TCP, UDP and ICMP. Further directory replication service requests were also seen over DCE-RPC, suggesting an attempt to extract user credentials. One device was later seen accessing an unencrypted password file showing successful recon. The attacker then used the already compromised devices to infect other devices on the network by writing suspicious ‘.exe’ and ‘.dat’ files including ‘Bun.dat' and ‘Agent.exe’.
The compromised devices were then used by the attacker to download nearly 4GB of data from an internal server and to upload a similar amount to a suspicious IP address associated with a young domain. Over the following two months, the compromised devices went on to upload roughly 100GB of data to the same destination each week.
The attacker also used these devices to make beaconing connections to several rare and external endpoints. Some of these endpoints were created just before the beginning of the compromise and have all been identified by OSINT as probable Cobalt Strike command and control servers. During this beaconing an internal device was also observed making an extremely large number of writes of files that appeared to be ransom notes, these were appropriately named ‘YOURNETWORKDATAHASBEENCOMPROMISED.txt’.
Darktrace Coverage
How did this attack remain hidden from the company’s other tools? Neither the initial C2 IP Address, the follow-on Cobalt Strike C2 servers or the exfiltration server were associated with malicious activity in open-source reporting prior to this compromise. This meant they were likely omitted from expected blacklists and standard signature-based security. Furthermore, executable files written by the compromised devices included ‘anydesk.exe’ and ‘procdump64.exe’, both of which are legitimate tools commonly used by administrators. This demonstrates the use of living off the land tactics (LotL) which are typically hard to detect.
Given the attack’s novelty and LotL techniques, it is no surprise that Darktrace DETECT/Network identified anomalies in usual network behaviour. In particular, Cyber AI Analyst was a large highlight when it came to both Darktrace’s and the security team’s follow-up triage. AI Analyst collated different phases of the compromise such as the network scanning activity, the lateral movement activity over the DCE-RPC protocol, the data exfiltration, and the beaconing activity to the Cobalt Strike endpoints. This helped to map a clear timeline and progression of events along the kill chain.
Figure 1: An AI Analyst Graph showing the timeline of the beaconing activity to the Cobalt Strike Endpoints and the lateral movement activity over the DCE-RPC protocol.
Figure 2: AI Analyst Graph showing the timeline of overall suspicious activities carried out by the compromised devices.
On top of the DETECT product, Darktrace services had a large role to play in the aftermath. The customer subscribed to Darktrace’s Ask the Expert (ATE) service and only became fully aware of the compromise after submitting an ATE ticket requesting assistance investigating one of the related model breaches. Finally, RESPOND itself (although in human confirmation mode) was still able to be used to manually quarantine devices.
Conclusion
During this incident, the initial point of infection, data exfiltration endpoint, and Cobalt Strike C2 Servers were recently created and had no OSINT associating them with malicious activity. This demonstrates how ineffective traditional signature-based intrusion detection systems can be at detecting compromises and how effective Darktrace is at detecting novel campaigns and attacks. Despite this, detection is clearly not enough, especially as out-of-hours attacks increase in frequency and effectiveness. This customer had RESPOND in human confirmation mode which meant that the activity was acted upon and stopped slower than had it been set autonomously. If malicious data loss is to be stopped in full, companies need to reduce reliance on humans and embrace AI-based protection.
Thanks to Darktrace analyst Steve Robinson for his insights on the above threat investigation.
Appendices
Related AI Analyst Incidents
Unusual Repeated Connections
Suspicious DCE-RPC Activity
Internal Download and External Upload
Scanning of Multiple Devices
Possible SSL Command and Control Activity to Multiple Endpoints
Suspicious Remote WMI Activity
Access of Probable Unencrypted Password File
Extensive Suspicious DCE-RPC Activity
Suspicious Remote Control Service Activity
Indicators of Compromise
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Bytesize Security: Insider Threats in Google Workspace
What is an insider threat?
An insider threat is a cyber risk originating from within an organization. These threats can involve actions such as an employee inadvertently clicking on a malicious link (e.g., a phishing email) or an employee with malicious intent conducting data exfiltration for corporate sabotage.
Insiders often exploit their knowledge and access to legitimate corporate tools, presenting a continuous risk to organizations. Defenders must protect their digital estate against threats from both within and outside the organization.
For example, in the summer of 2024, Darktrace / IDENTITY successfully detected a user in a customer environment attempting to steal sensitive data from a trusted Google Workspace service. Despite the use of a legitimate and compliant corporate tool, Darktrace identified anomalies in the user’s behavior that indicated malicious intent.
Attack overview: Insider threat
In June 2024, Darktrace detected unusual activity involving the Software-as-a-Service (SaaS) account of a former employee from a customer organization. This individual, who had recently left the company, was observed downloading a significant amount of data in the form of a “.INDD” file (an Adobe InDesign document typically used to create page layouts [1]) from Google Drive.
While the use of Google Drive and other Google Workspace platforms was not unexpected for this employee, Darktrace identified that the user had logged in from an unfamiliar and suspicious IPv6 address before initiating the download. This anomaly triggered a model alert in Darktrace / IDENTITY, flagging the activity as potentially malicious.
Figure 1: A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.
Following this detection, the customer reached out to Darktrace’s Security Operations Center (SOC) team via the Security Operations Support service for assistance in triaging and investigating the incident further. Darktrace’s SOC team conducted an in-depth investigation, enabling the customer to identify the exact moment of the file download, as well as the contents of the stolen documents. The customer later confirmed that the downloaded files contained sensitive corporate data, including customer details and payment information, likely intended for reuse or sharing with a new employer.
In this particular instance, Darktrace’s Autonomous Response capability was not active, allowing the malicious insider to successfully exfiltrate the files. If Autonomous Response had been enabled, Darktrace would have immediately acted upon detecting the login from an unusual (in this case 100% rare) location by logging out and disabling the SaaS user. This would have provided the customer with the necessary time to review the activity and verify whether the user was authorized to access their SaaS environments.
Conclusion
Insider threats pose a significant challenge for traditional security tools as they involve internal users who are expected to access SaaS platforms. These insiders have preexisting knowledge of the environment, sensitive data, and how to make their activities appear normal, as seen in this case with the use of Google Workspace. This familiarity allows them to avoid having to use more easily detectable intrusion methods like phishing campaigns.
Darktrace’s anomaly detection capabilities, which focus on identifying unusual activity rather than relying on specific rules and signatures, enable it to effectively detect deviations from a user’s expected behavior. For instance, an unusual login from a new location, as in this example, can be flagged even if the subsequent malicious activity appears innocuous due to the use of a trusted application like Google Drive.
Credit to Vivek Rajan (Cyber Analyst) and Ryan Traill (Analyst Content Lead)
Appendices
Darktrace Model Detections
SaaS / Resource::Unusual Download Of Externally Shared Google Workspace File
RansomHub Ransomware: Darktrace’s Investigation of the Newest Tool in ShadowSyndicate's Arsenal
What is ShadowSyndicate?
ShadowSyndicate, also known as Infra Storm, is a threat actor reportedly active since July 2022, working with various ransomware groups and affiliates of ransomware programs, such as Quantum, Nokoyawa, and ALPHV. This threat actor employs tools like Cobalt Strike, Sliver, IcedID, and Matanbuchus malware in its attacks. ShadowSyndicate utilizes the same SSH fingerprint (1ca4cbac895fc3bd12417b77fc6ed31d) on many of their servers—85 as of September 2023. At least 52 of these servers have been linked to the Cobalt Strike command and control (C2) framework [1].
What is RansomHub?
First observed following the FBI's takedown of ALPHV/BlackCat in December 2023, RansomHub quickly gained notoriety as a Ransomware-as-a-Service (RaaS) operator. RansomHub capitalized on the law enforcement’s disruption of the LockBit group’s operations in February 2024 to market themselves to potential affiliates who had previously relied on LockBit’s encryptors. RansomHub's success can be largely attributed to their aggressive recruitment on underground forums, leading to the absorption of ex-ALPHV and ex-LockBit affiliates. They were one of the most active ransomware operators in 2024, with approximately 500 victims reported since February, according to their Dedicated Leak Site (DLS) [2].
ShadowSyndicate and RansomHub
External researchers have reported that ShadowSyndicate had as many as seven different ransomware families in their arsenal between July 2022, and September 2023. Now, ShadowSyndicate appears to have added RansomHub’s their formidable stockpile, becoming an affiliate of the RaaS provider [1].
Darktrace’s analysis of ShadowSyndicate across its customer base indicates that the group has been leveraging RansomHub ransomware in multiple attacks in September and October 2024. ShadowSyndicate likely shifted to using RansomHub due to the lucrative rates offered by this RaaS provider, with affiliates receiving up to 90% of the ransom—significantly higher than the general market rate of 70-80% [3].
In many instances where encryption was observed, ransom notes with the naming pattern “README_[a-zA-Z0-9]{6}.txt” were written to affected devices. The content of these ransom notes threatened to release stolen confidential data via RansomHub’s DLS unless a ransom was paid. During these attacks, data exfiltration activity to external endpoints using the SSH protocol was observed. The external endpoints to which the data was transferred were found to coincide with servers previously associated with ShadowSyndicate activity.
Darktrace’s coverage of ShadowSyndicate and RansomHub
Darktrace’s Threat Research team identified high-confidence indicators of compromise (IoCs) linked to the ShadowSyndicate group deploying RansomHub. The investigation revealed four separate incidents impacting Darktrace customers across various sectors, including education, manufacturing, and social services. In the investigated cases, multiple stages of the kill chain were observed, starting with initial internal reconnaissance and leading to eventual file encryption and data exfiltration.
Attack Overview
Internal Reconnaissance
The first observed stage of ShadowSyndicate attacks involved devices making multiple internal connection attempts to other internal devices over key ports, suggesting network scanning and enumeration activity. In this initial phase of the attack, the threat actor gathers critical details and information by scanning the network for open ports that might be potentially exploitable. In cases observed by Darktrace affected devices were typically seen attempting to connect to other internal locations over TCP ports including 22, 445 and 3389.
C2 Communication and Data Exfiltration
In most of the RansomHub cases investigated by Darktrace, unusual connections to endpoints associated with Splashtop, a remote desktop access software, were observed briefly before outbound SSH connections were identified.
Following this, Darktrace detected outbound SSH connections to the external IP address 46.161.27[.]151 using WinSCP, an open-source SSH client for Windows used for secure file transfer. The Cybersecurity and Infrastructure Security Agency (CISA) identified this IP address as malicious and associated it with ShadowSyndicate’s C2 infrastructure [4]. During connections to this IP, multiple gigabytes of data were exfiltrated from customer networks via SSH.
Data exfiltration attempts were consistent across investigated cases; however, the method of egress varied from one attack to another, as one would expect with a RaaS strain being employed by different affiliates. In addition to transfers to ShadowSyndicate’s infrastructure, threat actors were also observed transferring data to the cloud storage and file transfer service, MEGA, via HTTP connections using the ‘rclone’ user agent – a command-line program used to manage files on cloud storage. In another case, data exfiltration activity occurred over port 443, utilizing SSL connections.
Lateral Movement
In investigated incidents, lateral movement activity began shortly after C2 communications were established. In one case, Darktrace identified the unusual use of a new administrative credential which was quickly followed up with multiple suspicious executable file writes to other internal devices on the network.
The filenames for this executable followed the regex naming convention “[a-zA-Z]{6}.exe”, with two observed examples being “bWqQUx.exe” and “sdtMfs.exe”.
Figure 1: Cyber AI Analyst Investigation Process for the SMB Writes of Suspicious Files to Multiple Devices' incident.
Additionally, script files such as “Defeat-Defender2.bat”, “Share.bat”, and “def.bat” were also seen written over SMB, suggesting that threat actors were trying to evade network defenses and detection by antivirus software like Microsoft Defender.
File Encryption
Among the three cases where file encryption activity was observed, file names were changed by adding an extension following the regex format “.[a-zA-Z0-9]{6}”. Ransom notes with a similar naming convention, “README_[a-zA-Z0-9]{6}.txt”, were written to each share. While the content of the ransom notes differed slightly in each case, most contained similar text. Clear indicators in the body of the ransom notes pointed to the use of RansomHub ransomware in these attacks. As is increasingly the case, threat actors employed double extortion tactics, threatening to leak confidential data if the ransom was not paid. Like most ransomware, RansomHub included TOR site links for communication between its "customer service team" and the target.
Figure 2: The graph shows the behavior of a device with encryption activity, using the “SMB Sustained Mimetype Conversion” and “Unusual Activity Events” metrics over three weeks.
Since Darktrace’s Autonomous Response capability was not enabled during the compromise, the ransomware attack succeeded in its objective. However, Darktrace’s Cyber AI Analyst provided comprehensive coverage of the kill chain, enabling the customer to quickly identify affected devices and initiate remediation.
Figure 3: Cyber AI Analyst panel showing the critical incidents of the affected device from one of the cases investigated.
In lieu of Autonomous Response being active on the networks, Darktrace was able to suggest a variety of manual response actions intended to contain the compromise and prevent further malicious activity. Had Autonomous Response been enabled at the time of the attack, these actions would have been quickly applied without any human interaction, potentially halting the ransomware attack earlier in the kill chain.
Figure 4: A list of suggested Autonomous Response actions on the affected devices."
Conclusion
The Darktrace Threat Research team has noted a surge in attacks by the ShadowSyndicate group using RansomHub’s RaaS of late. RaaS has become increasingly popular across the threat landscape due to its ease of access to malware and script execution. As more individual threat actors adopt RaaS, security teams are struggling to defend against the increasing number of opportunistic attacks.
For customers subscribed to Darktrace’s Security Operations Center (SOC) services, the Analyst team promptly investigated detections of the aforementioned unusual and anomalous activities in the initial infection phases. Multiple alerts were raised via Darktrace’s Managed Threat Detection to warn customers of active ransomware incidents. By emphasizing anomaly-based detection and response, Darktrace can effectively identify devices affected by ransomware and take action against emerging activity, minimizing disruption and impact on customer networks.
Credit to Kwa Qing Hong (Senior Cyber Analyst and Deputy Analyst Team Lead, Singapore) and Signe Zahark (Principal Cyber Analyst, Japan)
